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Siemens OpenScape Voice Operating Manual
Siemens OpenScape Voice Operating Manual

Siemens OpenScape Voice Operating Manual

Openstage telephones
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Documentation
OpenScape Voice
OpenStage 60, OpenStage 60 G
OpenStage 80, OpenStage 80 G
OpenStage Key Module
Operating Manual
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
V1 R3.x
V1 R4.x

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Table of Contents
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Summary of Contents for Siemens OpenScape Voice

  • Page 1 Documentation OpenScape Voice OpenStage 60, OpenStage 60 G OpenStage 80, OpenStage 80 G OpenStage Key Module Operating Manual Communication for the open minded V1 R3.x V1 R4.x Siemens Enterprise Communications www.siemens.com/open...
  • Page 2: Important Information

    Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warran- ty, extended manufacturer’s liability and the CE marking in- valid.
  • Page 3: Location Of The Telephone

    Do not operate the telephone in damp environments, such as bath- rooms. Product support on the Internet Information and support for our products can be found on the Internet: http://siemens-enterprise.com/. To view and print PDF documents you require the free software Acrobat Reader: http://www.adobe.com“ .
  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Contents Applications available on your OpenStage phone 36 Application navigation ........36 Telephony interface .
  • Page 6 Contents Activating/deactivating the microphone ......63 Consulting a second party ........64 Canceling a consultation call .
  • Page 7 Contents Making calls..........99 Dialing with the DDS key .
  • Page 8 Contents Settings for multi-line phones (keyset) ......132 Displaying the line in the "Overview" tab ....132 Setting the time for a delayed ringer .
  • Page 9 Muted silent monitoring....... . . 175 Table of codes for OpenScape Voice functions....176...
  • Page 10 Contents Individual phone configuration ....177 Display ..........177 Adjusting the display to a comfortable reading angle .
  • Page 11 Contents Bluetooth ........214 Discoverability ......... . . 214 Pairing .
  • Page 12: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 13: Service

    General information Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.
  • Page 14: Single-Line Telephone/Multi-Line Telephone

    General information Single-line telephone/multi-line telephone Your OpenStage is a "multi-line telephone“ . This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
  • Page 15: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The user interface of your OpenStage The diagram shows an OpenStage 60/60 G SIP, the description applies to both product variants.
  • Page 16: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone USB Memory stick Power supply unit (e.g. OpenStage Manager) (if necessary) Network switch Country Headset specific cable Key Module Handset OpenStage operating features OpenStage 80 G 60 G Color Color Color...
  • Page 17: Using Network Ports More Efficiently

    Getting to know your OpenStage phone Using network ports more efficiently OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch. OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This means that you can directly connect one additional network device in each case (e.g.
  • Page 18: Openstage Key Module

    Getting to know your OpenStage phone OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmed keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs page 24.
  • Page 19: Openstage Manager

    Getting to know your OpenStage phone OpenStage Manager This program offers an additional option for tailoring your OpenStage to your personal needs. OpenStage Manager is suitable for the following models: • OpenStage 60 (SIP/HFA) • OpenStage 60 T • OpenStage 80 (SIP/HFA) •...
  • Page 20: Keys And Controls

    Getting to know your OpenStage phone Keys and controls Function keys Function when key is pressed End (disconnect) call page 55. Activating/deactivating call forwarding page 67. Key currently has no function Audio controls Audio keys Function when key is pressed Activate/deactivate the loudspeaker page 50.
  • Page 21: Mode Keys

    Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the rele- vant key repeatedly until the required tab is displayed. Function when key is LED display pressed...
  • Page 22: Touchguide

    Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manipulate most of your phone’s functions as well as its displays. Operation Functions when key is pressed In idle mode: Press the key.
  • Page 23 Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navi- gate between the "Missed", "Received", "Dialed"...
  • Page 24: Programmable Sensor Keys

    Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminated sensor keys. You can assign functions or numbers to them. To open the programming menu, press and hold down the relevant sensor page 78.
  • Page 25: Trunk Keys (On Multi-Line Phones Only)

    Getting to know your OpenStage phone Trunk keys (on multi-line phones only) The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 SIP and up to 8 on OpenStage 60 SIP.
  • Page 26: Line Utilization

    Getting to know your OpenStage phone Line utilization Private line: A line that is used by a single telephone. This line cannot • be used as a secondary line by another telephone. Shared line: A line that is configured on multiple telephones. The line •...
  • Page 27: Keypad

    Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number key on the keypad twice.
  • Page 28 Getting to know your OpenStage phone Multi-function keys Function during text input Function when held down Deactivate the ring tone Write special characters page 149 Switch between upper and low- Activate the telephone lock er case page 154 You can also input text using the display keypad page 30.
  • Page 29: Graphic Display

    Getting to know your OpenStage phone Graphic display Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel color display page 16. Appearance You can customize your display to suit your personal requirements: • Angle the display as required page 13 •...
  • Page 30: Display Keyboard

    Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad page 27. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard...
  • Page 31: Context-Dependent Displays

    Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
  • Page 32: Telephony Dialogs

    Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or pro- vide you with information about the call states. Example: In idle state, enter a phone number using the dialpad. 08912345 Dial Once you have entered the first digit, several options corresponding to the...
  • Page 33: Context Menus

    Getting to know your OpenStage phone Context menus If the arrow icon appears next to a selected entry, additional menu lev- els or selection options are available in the form of a context menu. Navi- gate through these options using the TouchGuide page 22.
  • Page 34: Pop-Up Window

    Getting to know your OpenStage phone Pop-up window In certain situations, a pop-up window opens automatically in the lower third of the display. Pop-up menu You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu page 22.
  • Page 35: Application Tab

    Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Received Arrow icon: Additional tabs Icon Active tab Additional tab Example: Press the mode key to open the call lists page 21.
  • Page 36: Applications Available On Your Openstage Phone

    Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys page 21.
  • Page 37: Telephony Interface

    Applications available on your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview.
  • Page 38: Multi-Line View

    Applications available on your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a se- lected line page 37 • "Overview" tab - configurable overview of the secondary lines page 25 Press to open this interface.
  • Page 39: Phonebooks

    Applications available on your OpenStage phone Phonebooks In addition to the local phonebook, this application contains entries from other directory services, such as an LDAP corporate directory. To activate a specific tab, press repeatedly until the required tab is dis- played.
  • Page 40: Personal Phonebook

    Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your local phonebook. You can store up to 1000 personal contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
  • Page 41: Ldap Directory

    Applications available on your OpenStage phone LDAP directory If you have access to an LDAP directory (contact the responsible adminis- trator), you can search contacts in a company-wide directory. A user-friendly, advanced search function is available for this. You can trans- fer any entries found to your local phonebook.
  • Page 42: Call Lists

    Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological or- der in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: •...
  • Page 43: Entry Details

    Applications available on your OpenStage phone Example: "Dialed" tab Additional tabs Missed Dialed Selected entry with Options context menu Coco, Chanel 12.07. Date of call 220870 Number of call attempts The following functions are available via the context menu of a selected en- try: •...
  • Page 44: Managing Call Lists

    Applications available on your OpenStage phone Managing call lists Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted. Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details"...
  • Page 45: Voicemail

    Applications available on your OpenStage phone Voicemail Depending on the type and configuration of your communications platform (contact the relevant administrator), messages from services, such as HiPath Xpressions, can be displayed in this application. Voicemail Only voicemails for the primary line are received on a multi-line phone ( page 14).
  • Page 46: Program/Service Menu/Applications Menu

    Applications available on your OpenStage phone Program/Service menu/Applications menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact administrator). Press repeatedly until the "Settings" tab is active. Select and confirm the "User" entry using the TouchGuide page 22.
  • Page 47: Network Information

    Applications available on your OpenStage phone Configuration Call forwarding Set up call forwarding for your telephone. Adjust the settings on your telephone page 67. Enhanced phone functions Use the enhanced phone functions on your telephone. Adjust the settings on your telephone page 83.
  • Page 48: Administration

    Applications available on your OpenStage phone Administration You can access the administration area via the "Admin" function and by en- tering the administration password. Refer to the administration manual for your phone for more detailed infor- mation on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
  • Page 49: Basic Functions

    Basic functions Step by Step Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" page 15 and "Applications available on your OpenStage phone" page 36 carefully before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator.
  • Page 50: Answering A Call Via The Handset

    Basic functions Step by Step Answering a call via the handset The phone rings. The caller is displayed. Lift the handset. if nec. Set the call volume. Answering a call via the loudspeaker (speakerphone mode) The phone rings. The caller is displayed. The pop-up menu opens: Accept Select and confirm the option shown.
  • Page 51: Answering A Call With A Headset

    Basic functions Step by Step Answering a call with a headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 193. Answering calls via the headset The phone rings. The key flashes. Press the key shown. if nec.
  • Page 52: Directed Pickup

    Picking up call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. A coworker’s phone rings. Directed pickup Select and confirm the option shown in the idle phone’s context menu.
  • Page 53: Picking Up A Held Call

    Prerequisite: Your colleague has placed a call on hold on their multi-line phone page 113. You know the co- worker’s internal phone number and the function is con- figured for you in OpenScape Voice. Directed pickup Select and confirm the option shown in the idle phone’s context menu.
  • Page 54: Switching To Speakerphone Mode

    Basic functions Step by Step Switching to speakerphone mode Make note of the two different processes and ac- tivate, if necessary, your preferred setting page 193. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator.
  • Page 55: Switching From Headset To Speakerphone Mode

    Basic functions Step by Step Switching from headset to speaker- phone mode In standard mode Press and hold the key (open listening ist activated), Press the key. Speakerphone mode is activated. In U.S. mode Press the key Press the key. Speakerphone mode is activated. Open listening People present in the room can silently monitor your call.
  • Page 56: Group Call

    Basic functions Step by Step Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for oth- er members of the group. A group call is displayed on the phone. Service person- nel may have made the following settings for signaling: Telephone status Ring on group...
  • Page 57 Basic functions Step by Step Further service personnel settings for group calls: • The group call can be picked up both by lifting the handset and via the "Pickup call" menu option.. • The group call be picked up via the „Pickup call“ menu option but not by just lifting the handset.
  • Page 58: Making Calls

    Basic functions Step by Step Making calls If you selected the option "Busy When Dialing" page 102, you will not be interrupted by an in- coming call. In this case, the caller hears the busy signal. Off-hook dialing Lift the handset. Enter the station number.
  • Page 59: On-Hook Dialing

    Basic functions Step by Step On-hook dialing The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. The line is seized before dialing. Press the key shown. Press the key if a headset is connected. Enter the station number.
  • Page 60: Immediate Dialing

    Basic functions Step by Step Immediate dialing Immediate dialing should only be activated if service personnel has configured and approved a dial plan. Immediate dialing is deactivated by default. For this rea- son after entering the number you must either confirm the "Dial"...
  • Page 61: Dialing Using The Hot Or Warm Line Function

    Basic functions Step by Step Dialing using the hot or warm line function Your service personnel can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loud- speaker key •...
  • Page 62: Redial

    Basic functions Step by Step Redial Redialing from the call list Only calls to the primary line are received on multi-line phones ( page 14). Press the key repeatedly until the application’s "Dialled" tab appears. Niels, Bohr18.10. 07:06am Select and confirm the entry you want. The phone num- ber associated with the list entry is dialed.
  • Page 63: Activating/Deactivating The Microphone

    Basic functions Step by Step Activating/deactivating the micro- phone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 64: Consulting A Second Party

    Basic functions Step by Step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consultation Select and confirm the option shown in the connec- tions’s context menu.
  • Page 65: Switching To The Held Party (Alternating)

    Basic functions Step by Step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call page 64 or have accepted a second call page 90. Alternate Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.
  • Page 66: Connecting Parties

    Basic functions Step by Step Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 64 and call joining must be allowed page 66.
  • Page 67: Call Forwarding

    Basic functions Step by Step Call forwarding You can forward calls for your phone to another phone. On multi-line telephones ( page 14), you can only configure call forwarding for the primary line. Prerequisite: The call forwarding function is pro- grammed page 70.
  • Page 68: Programming Call Forwarding

    Basic functions Step by Step Programming call forwarding z You can also configure this setting via the Web interface page 224. Saving destination phone numbers for call forward- You can save up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding conditions.
  • Page 69 Basic functions Step by Step Destination Select and confirm the option shown for the call for- warding condition you want. 08972228596 Select and confirm the destination phone number you want. Save & exit Select and confirm the option shown. Defining the ring duration before call forwarding on no reply You can define how long the phone should ring before the "No reply"...
  • Page 70: Activating/Deactivating Call Forwarding

    Basic functions Step by Step Activating/deactivating call forwarding Prerequisite: At least one destination phone number is programmed page 68. z You can also configure this setting via the Web interface page 224. Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown.
  • Page 71: Activating Call Forwarding For All Calls

    Basic functions Step by Step Activating call forwarding for all calls Use the function key to activate or deactivate call forwarding directly for all calls. z You can also configure this setting via the Web interface page 224. Prerequisite: At least one destination phone number is programmed page 68.
  • Page 72: Call Forwarding Chain

    Basic functions Step by Step Call forwarding chain Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated. This can create a call forwarding chain consisting of sev- eral telephones where the last member of the chain is your phone.
  • Page 73: Callback

    Basic functions Step by Step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option must be activated by your administra- tor.
  • Page 74: Responding To A Callback

    Basic functions Step by Step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play with the callback icon. The pop-up menu opens: Accepting a callback Accept Select and confirm the option shown. Rejecting a callback Reject Select and confirm the option shown.
  • Page 75: Permitting A Callback

    Basic functions Step by Step Permitting a callback Permitting callback on busy/no reply z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec.
  • Page 76: Calling Back Missed Calls

    Basic functions Step by Step Calling back missed calls Calls received while you are absent are indicated by a message ( page 32) on the idle display. In addition, the mode key lights up white. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly.
  • Page 77: Programmable Sensor Keys

    Programmable sensor keys Step by Step Programmable sensor keys The phone features a range of functions that can, if re- quired, be programmed on programmable sensor keys. The phone comes with nine (OpenStage 80) or eight (OpenStage 60) sensor keys, all of which can be programmed on two separate levels.
  • Page 78: Programming Sensor Keys

    Programmable sensor keys Step by Step Programming sensor keys Press the sensor key you want to program until the field opens. or You can also program keys via the user menu. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 79: Programming Enhanced Functions

    Programmable sensor keys Step by Step Programming enhanced functions Repertory dial Press the sensor key you want to program until the field opens. The programmable sensor key lights up. Normal Select and confirm the option shown. Repertory dial Select and confirm the function in the context menu. Label Select and confirm the option shown if you want to change the label on the graphic display.
  • Page 80: Feature Toggle

    Programmable sensor keys Step by Step Feature toggle Only available for Hunt group functions ( page 169). Press the sensor key you want to program until the field opens. The programmable sensor key lights up. Normal Select and confirm the option shown. Feature toggle Select and confirm the function in the context menu.
  • Page 81: Immediate Ring

    Programmable sensor keys Step by Step Immediate ring This function allows you to switch the preset delay page 133) on and off for all line keys. Activate/deactivate call waiting You can press a key to activate or deactivate call waiting functionality, even during a call.
  • Page 82: Resetting Sensor Keys

    Programmable sensor keys Step by Step Resetting sensor keys You can reset sensor keys you configured to factory set- tings (see also page 212). Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password.
  • Page 83: Enhanced Phone Functions

    Enhanced phone functions Step by Step Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
  • Page 84 Enhanced phone functions Step by Step Permitting call deflection z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
  • Page 85: Configuring Call Forwarding

    Enhanced phone functions Step by Step Configuring call forwarding You can also enter the call forwarding settings via the Forwarding key ( page 68). Press the key shown until "Settings" is active. User Confirm the option shown. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
  • Page 86: Placing A Call On Hold

    Enhanced phone functions Step by Step Forwarding station... Select the option shown. Select and confirm Display last/Display first Display last Save & exit Select and confirm the option shown. Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhear- ing a conversation with a colleague in the same room.
  • Page 87 Enhanced phone functions Step by Step Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or discon- nected. Prerequisite: You placed a call on hold and replaced the handset.
  • Page 88 Enhanced phone functions Step by Step Setting the hold reminder time Use "Hold reminder" to specify when you want to re- ceive an automatic reminder about a held call. The min- imum time value is 1, that is, the reminder is output af- ter one minute.
  • Page 89 Enhanced phone functions Step by Step Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface page 224.
  • Page 90: Call Waiting (Second Call)

    Enhanced phone functions Step by Step Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can reject or accept the second call. Before you ac- cept the second call, you can end the first call or place it on hold for subsequent retrieval.
  • Page 91 Enhanced phone functions Step by Step Ignoring second call Prerequisite: You are conducting a call and call waiting is allowed ( page 92). In the pop-up menu: Ignore Select and confirm the option shown. The caller still hears the on-hook signal. You can subse- quently Accept, Reject or Deflect the second call.
  • Page 92 Enhanced phone functions Step by Step Connecting parties Complete Xfer Select and confirm the option shown in the active con- nections context menu. The other two parties are now connected to one another. You can now hang up or dial another number for instance.
  • Page 93 Enhanced phone functions Step by Step Save & exit Select and confirm the option shown. When Allow call waiting is activated,you can toggle the configured sensor key to switch call waiting on/off page 81). Toggling associate Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up.
  • Page 94: Transferring A Call

    Enhanced phone functions Step by Step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Al- low call transfer" and "Transfer on ring" were selected page 95).
  • Page 95 Enhanced phone functions Step by Step or Replace the handset or, if speakerphone mode is active, press the lit key to transfer the call. If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface page 224.
  • Page 96 Enhanced phone functions Step by Step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers. z You can also configure this setting via the Web interface page 224.
  • Page 97: Cti Calls

    Enhanced phone functions Step by Step CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto An- swer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call.
  • Page 98 Enhanced phone functions Step by Step Beep on auto-reconnect You can reconnect a held call both via the CTI applica- tion and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.
  • Page 99: Making Calls

    Enhanced phone functions Step by Step Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys ( page 77). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dial- ing is initiated.
  • Page 100: Dialing A Phone Number From A List

    Enhanced phone functions Step by Step Dialing a phone number from a list Press the key until the application table for the relevant call list is active. Niels, Bohr18.10. 07:06am Select and confirm the entry you want. The phone num- ber associated with the list entry is dialed.
  • Page 101: Using Autodial Delay

    Enhanced phone functions Step by Step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode •...
  • Page 102 Enhanced phone functions Step by Step Outgoing calls Select and confirm the option shown. Autodial delay Select and confirm the option shown. Specify a value and confirm your entry. Save & exit Select and confirm the option shown. Automatic dial delay does not work if you are us- ing a dial plan and Immediate dialing is config- ured (see page 60).
  • Page 103: Conference

    Enhanced phone functions Step by Step Conference Local conference This type of conference is also referred to as a three- party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call page 64 or have accepted a second call page 90, and the conference function is active page 104.
  • Page 104 Enhanced phone functions Step by Step Ending a local conference Allowing call partners to continue a conference af- ter you exit Prerequisite: The function "Allow join in conference" page 105) was activated. Exit Conf Select and confirm the option shown in the "Confer- ence"...
  • Page 105 Enhanced phone functions Step by Step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface page 224.
  • Page 106: System-Supported Conference

    Enhanced phone functions Step by Step System-supported conference This type of conference is also referred to as a large con- ference. It can include up to ten parties. Prerequisite: You are conducting a consultation call page 64 or you have accepted a second call page 90, and the "Centralized conference"...
  • Page 107 Enhanced phone functions Step by Step Leaving a conference Exit Conf Select and confirm the option shown in the "Confer- ence" context menu. You are disconnected from the conference call and can dial another number, for in- stance. The other call partners remain connected. If using the "Centralized conference"...
  • Page 108: Making Calls With Multiple Lines

    Making calls with multiple lines Step by Step Making calls with multiple lines You can use your OpenStage 60/80 as a multi-line phone. If you have any questions regarding how to con- figure your OpenStage phone as a multi-line phone, please contact your administrator.
  • Page 109: Making Calls

    Making calls with multiple lines Step by Step Using the line keys Press the flashing trunk key. Speakerphone mode. Accept Confirm the option shown. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone.
  • Page 110: Automatic Trunk Seizure

    Making calls with multiple lines Step by Step Automatic trunk seizure Prerequisite: Your administrator has configured auto- matic trunk seizure. Lift the handset or press the speakerphone mode or headset key. The line defined during configuration is seized. Enter and confirm the phone number. The connection is set up.
  • Page 111: During Calls

    Making calls with multiple lines Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: •...
  • Page 112: Making And Receiving Calls With Multiple Lines

    Making calls with multiple lines Step by Step Making and receiving calls with multiple lines Accepting a waiting call Depending on the settings for "Rollover", you will be notified of incoming calls page 136. Prerequisite: You are conducting a call. At the same time, a call is incoming on another line.
  • Page 113: Putting A Line On Hold

    Making calls with multiple lines Step by Step Putting a line on hold On a multi-line telephone you can use the line keys to place calls on hold. Prerequisite: You are conducting a call. Press the call-line sensor key. • The LED line key flashes.
  • Page 114: Lines With Hot Or Warm Line Function

    Making calls with multiple lines Step by Step Lines with hot or warm line function Your service personnel can configure a hot or warm line for the primary and secondary line. The function is activated when on • the primary line you lift the handset on the phone and press the line or loudspeaker key den Hörer des Telefons abnehmen oder die Lei- tungs- oder Lautsprechertaste, drücken...
  • Page 115: Busy Override

    Making calls with multiple lines Step by Step Enter and confirm the destination. Save & exit Select and confirm the option shown. Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy."...
  • Page 116: Direct Station Selection Keys

    Making calls with multiple lines Step by Step Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
  • Page 117: Call Pickup

    Making calls with multiple lines Step by Step Call pickup You can pick up calls for another DSS station. The LED flashes if a call incoming for this station’s line. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated page 97.
  • Page 118: Deflecting A Call To A Dss Station

    Making calls with multiple lines Step by Step Deflecting a call to a DSS station Prerequisite: The Deflect function is enabled for DSS keys (see page 84). If you receive a call on one of your lines, you can imme- diately deflect it to the DSS station.
  • Page 119: Making Calls In An Executive-Secretary Team

    Making calls with multiple lines Making calls in an executive-secretary team An executive-secretary team is configured by the relevant service person- nel and may include up to four executive and up to two secretary tele- phones. Sample scenarios This example assumes that two executive and two secretary phones are configured.
  • Page 120: Accepting A Call

    Making calls with multiple lines Step by Step Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview ( page 123) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1"...
  • Page 121: Connecting A Call

    Making calls with multiple lines Step by Step Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned "Secretary 1". The call is not answered. After a specified period the call is forwarded to "Secretary 2". The line key of the "Secretary 2"...
  • Page 122 Making calls with multiple lines Step by Step Connecting without consultation Press the DSS "Executive 1" key. "Executive 1" does not answer. Complete transfer Select and confirm the option shown in the pop-up menu. Press the hang-up, loudspeaker or headset key. The "Executive 1"...
  • Page 123: Dss Keys

    Making calls with multiple lines Step by Step DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. Press a team member’s DSS key. The relevant phone rings and the party answers.
  • Page 124: Executive-Secretary" With Executive/Assistant Cockpit

    Making calls with multiple lines "Executive-secretary" with Executive/Assistant Cockpit An "Executive/secretary" team is configured by the service personnel using the "Executive/Assistant Cockpit" – referred to in this manual as E/A Cock- pit. A team can for example consist of four executive and two secretary phones.
  • Page 125: Function Overview

    Making calls with multiple lines Step by Step Prerequisites: The E/A Cockpit application is installed on the phone and the connection to a E/A Cockpit server entered. "Allow call waiting" should be activated on the secretar- ies’ phones ( page 92). Line and DSS keys have been set up and configured by service personnel and Transfer on hangup, uaCSTA and server features are activated.
  • Page 126: Launching The E/A Cockpit From The Secretary

    Making calls with multiple lines Step by Step Launching the E/A Cockpit from the secretary For completeness sake it is assumed that no other tele- phone in the team has launched the application at this point. Press the key as often as required until the Applications tab is active.
  • Page 127: Managing Call Forwarding

    Making calls with multiple lines Step by Step Managing call forwarding Every executive can configure their displayed call for- warding themselves or can have the secretary config- ure them The result is displayed in the E/A Cockpit tab of Secretary 1 and Secretary 2. In the overview menu E/A Cockpit of Secretary 1, call forwarding for Executive 1 should for example be mod- ified.
  • Page 128 Making calls with multiple lines Step by Step • Regular to number (if At Desk, otherwise to a num- ber). The view in the E/A Cockpit overview menu is then: "To Assistant (Regular to number)" • Strict (To Assistant in any case - Desk, Box or Mo- bile).
  • Page 129: Managing Secretary Statuses

    Making calls with multiple lines Step by Step Managing secretary statuses The "My status" option on the secretary phone is used to set the presence status und if required to configure call forwarding. Configuring status and call forwarding My status At Desk Confirm the option shown.
  • Page 130 Making calls with multiple lines Step by Step Changing the call forwarding destination My status At Desk Open the context menu. You have the following op- tions: • Call mobile • Forward Nr. • Deputy Nr. • Deputy on or Deputy off The "Forward Nr."...
  • Page 131: Making Calls In The E/A Cockpit Team

    Making calls with multiple lines Step by Step Making calls in the E/A Cockpit team Using DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The only exception is when both secretaries have the "Off Desk"...
  • Page 132: Settings For Multi-Line Phones (Keyset)

    Making calls with multiple lines Step by Step Settings for multi-line phones (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: • Address – Displays the phone number for the line •...
  • Page 133: Setting The Time For A Delayed Ringer

    Making calls with multiple lines Step by Step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface page 224.
  • Page 134: Configuring The "Overview" Tab Display

    Making calls with multiple lines Step by Step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface page 224.
  • Page 135: Line Preview

    Making calls with multiple lines Step by Step Line preview Activating via the line keys Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service person- nel have activated line preview. Press the flashing trunk key.
  • Page 136: Rollover For A Line

    Making calls with multiple lines Step by Step Rollover for a line Your administrator can determine how rollover calls are to be signaled. Only the relevant line key blinks. You hear a special advisory tone and the correspond- ing line key flashes. The ringer melody set sounds briefly (approx.
  • Page 137: Phonebooks And Call Lists

    Phonebooks and call lists Step by Step Phonebooks and call lists Personal phonebook Your personal phonebook should not contain more than 1000 entries. Creating a new contact Press the key shown. Options Select and confirm the option shown. New contact Select and confirm the option shown in the context menu.
  • Page 138: Selecting A Preferred Phone Number

    Phonebooks and call lists Step by Step Selecting a preferred phone number If multiple phone numbers were assigned to a contact, you can select the preferred phone number here that you want to use for calls via the phonebook. Press the key shown. Niels, Bohr Select a phonebook entry.
  • Page 139: Managing Contact Groups

    Phonebooks and call lists Step by Step Managing contact groups Creating a new group Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu. Options Select and confirm the option shown. New group Select and confirm the option shown in the context menu.
  • Page 140: Deleting A Group

    Phonebooks and call lists Step by Step Adding a contact to a group Press the key shown. Niels, Bohr Select a phonebook entry. Details Select and confirm the option shown in the context menu. Groups Select and confirm the option shown. @Home Select and confirm a group.
  • Page 141: Quick Search In The Phonebook

    Phonebooks and call lists Step by Step Niels, Bohr Select group member. Details Select and confirm the option shown in the context menu. The form for entering contact data opens. Picture Select and confirm the option shown. Picture 1 Select and confirm the picture. Pictures must be avail- able;...
  • Page 142: Changing The Display Format For Contacts

    Phonebooks and call lists Step by Step Changing the display format for contacts Press the key shown. Options Select and confirm the option shown. Display Select and confirm the option shown in the context menu. Lastname, Firstname Select and confirm the display format. Press the key to return to the phonebook.
  • Page 143: Ldap Database

    Phonebooks and call lists Step by Step LDAP database You can search an LDAP database (corporate phone- book) for contact entries if you can reach this database over your network and your access was correctly con- figured by your administrator. You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name.
  • Page 144 Phonebooks and call lists Step by Step Viewing an LDAP entry Prerequisite: You found and selected an LDAP entry (see above). Details Select and confirm the option shown in the context menu for the entry. New search To conduct a new search, you must first clear all the search fields.
  • Page 145: Quick Search

    Phonebooks and call lists Step by Step Quick search Press the key as often as required until the "Corporate" (LDAP) tab is active. Enter the initial letter of the surname you need, e. g. "K". A single-line search window appears at the lower edge of the display.
  • Page 146: Copying Entries To The Local Phonebook

    Phonebooks and call lists Step by Step Copying entries to the local phonebook You can copy contacts from the company-wide phone into your personal phonebook. Press the key as often as required until the "Corportate" (LDAP) tab is active. Hans Meier Select the required entry from the list, e.g.
  • Page 147: Call Lists

    Phonebooks and call lists Step by Step Call lists For a detailed description of the different call lists, see page 42. Viewing details Prerequisite: You selected an entry. Details Select and confirm the option shown in the context menu. For display and information shown page 43.
  • Page 148: Copying Entries From The Call Lists Into The Personal Phonebook

    Phonebooks and call lists Step by Step Copying entries from the call lists into the personal phonebook Press the key until the call list you want is active. Niels, Bohr18.10. 07:06am Select the entry you want. page 39Niels, Bohr18.10. 07:06am Copy as contact Select and confirm the option shown in the context menu.
  • Page 149: Privacy/Security

    Privacy/security Step by Step Privacy/security Deactivating the ring tone You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Deactivating the ring tone using the keypad Hold down the key until the "Ringer off" icon appears on the status bar on the display ( page 29).
  • Page 150: Do Not Disturb

    Privacy/security Step by Step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones ( page 14) you can only activate the "Do not disturb" function for your primary line.
  • Page 151: Allowing "Do Not Disturb

    Privacy/security Step by Step Allowing "Do not disturb" z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
  • Page 152: Security

    Privacy/security Step by Step Security User password Your user password protects your individual configura- tions, including your language settings. You can also use the user password to lock your telephone page 154. The preset password "000000" corresponds to a blank password. In other words, the phone can- not be locked and the user menu is not pass- word protected (see also page 153).
  • Page 153 Privacy/security Step by Step Deactivating the user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the Web interface page 224, OpenStage Manager or CTI applications that use a password prompt.
  • Page 154: Locking The Phone

    Privacy/security Step by Step Locking the phone You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked.
  • Page 155 Privacy/security Step by Step Unlocking the phone Unlock phone Confirm the option shown. or If the display is empty, Hold down the key shown until "Enter Password" ap- pears. Enter and confirm the User password. The phone is un- locked if the password is correct. Emergency numbers and predefined numbers from the dial plan can be dialed from a locked phone.
  • Page 156: Mobility Function

    Mobility function Step by Step Mobility function Prerequisite: Your phone is configured to support mo- bility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone •...
  • Page 157: Logging On And Off At The Same Phone

    Mobility function Step by Step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If one of the program keys is configured for the mobility function.
  • Page 158: Logging Off From The Phone

    Mobility function Step by Step Logging off from the phone Prerequisite: You are logged on as a mobility user. Press the "Mobility" program key. or Log off via the idle display context menu page 33. Mobile logoff Select and confirm the option shown in the call view context menu.
  • Page 159: Logging On At Different Telephones

    Mobility function Step by Step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
  • Page 160: Logging On With Forced, Delayed Logoff At A Remote Phone

    Mobility function Step by Step The following mobility messages appear in the display: • Validating • Logging off elsewhere • Registering • Downloading user data The logoff is simultaneously displayed on the remote phone. Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display Logging on with forced, delayed logoff at a...
  • Page 161 Mobility function Step by Step At the same time, the graphic display on the busy remote phone shows "Forced logoff pending". After the timeout set by your adminis- trator, the active call is ended and remote logoff is performed. • Registering •...
  • Page 162: Openscape Voice Functions

    OpenScape Voice functions Step by Step OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. The OpenScape Voice functions are only avail- able if the "Server features" function was activat- ed on the phone by the administrator.
  • Page 163: Making Anonymous Calls

    OpenScape Voice functions Step by Step Making anonymous calls Your administrator decides whether or not your caller ID (name and phone number) is displayed on a called par- ty’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deacti- vated, however, for specific calls.
  • Page 164: Temporarily Activate Anonymous Calling For The Next Call

    OpenScape Voice functions Step by Step Temporarily activate anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: Lift the handset. Enter the code (see the table of codes page 176).
  • Page 165: Creating A List For Selective Calls

    (also known as a selection list). Your service personnel know how long this list may be in the OpenScape Voice used on site in your facility. A connection is set up if a caller’s phone number match- es a number in the selection list.
  • Page 166: For Call Rejection

    Your administrator know how long this list may be in the OpenScape Voice used on site in your facility. A call is not connected if the caller’s phone number matches a number in the selection list;...
  • Page 167: Anonymous Calls

    OpenScape Voice functions Step by Step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was reject- Lift the handset.
  • Page 168: Using Abbreviated Dialing

    OpenScape Voice functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers.
  • Page 169: Hunt Group Functions

    Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the mem- bers of your group in accordance with specific rules de- fined by your administrator. Hunt groups are a simple solution for distributing calls to a group of telephones.
  • Page 170: Marking The Last Line In The Hunt Group Chain

    OpenScape Voice functions Step by Step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line.
  • Page 171: Reachability

    OpenScape Voice functions Step by Step Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • serial call • parallel call Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape Voice.
  • Page 172: Parallel Call

    OpenScape Voice functions Step by Step The caller is informed that the call is being routed to an- other station. The connection is established with the first phone that accepts the call. If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
  • Page 173: Parking A Call

    OpenScape Voice functions Step by Step Activating/deactivating parallel call via code You can activate/deactivate the parallel call without hav- ing to change to edit mode. Prerequisite: You have already entered numbers in the parallel call list. Lift the handset. Enter the code to activate or deactivate the parallel call (see code table page 176).
  • Page 174: Silent Monitoring

    OpenScape Voice functions Step by Step Silent Monitoring If this function has been configured by service person- nel and enabled for the destination phone, you can join an active call of an internal station and listen in unno- ticed (muted) or with the knowledge of the target sta- tion (active).
  • Page 175: Muted Silent Monitoring

    OpenScape Voice functions Step by Step Muted silent monitoring Station A and B are on a call. You want to monitor a call but so that neither station notices. internal station A Your phone internal or external station B •...
  • Page 176: Table Of Codes For Openscape Voice Functions

    OpenScape Voice functions Table of codes for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table. Print this page as an overview. Function Code Description Making anonymous calls off page 163 Making anonymous calls on...
  • Page 177: Individual Phone Configuration

    Individual phone configuration Step by Step Individual phone configuration Display Adjusting the display to a comfortable read- ing angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast You can adjust the display contrast on your OpenStage 80/OpenStage 80 G to suit the lighting con- ditions in your work environment.
  • Page 178: Appearance

    Individual phone configuration Step by Step Appearance Select your preferred appearance for the menu display here. For sample display themes, see page 29. z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 179: Lamp Brightness For Touchslider

    Individual phone configuration Step by Step Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider page 20 by choosing one of the six settings available. z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Select and confirm the option shown.
  • Page 180: Set The Sensitivity Of The Touchguide

    Individual phone configuration Step by Step Set the sensitivity of the TouchGuide Adjust the sensitivity of the TouchGuide page 22 by choosing one of the four settings available. z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings"...
  • Page 181: Contrast For The Openstage Key Module

    Individual phone configuration Step by Step Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. z You can also configure this setting via the Web interface page 224.
  • Page 182: Screensaver

    Individual phone configuration Step by Step Screensaver Activate a screensaver for the telephone idle state. Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deacti- vates completely. z You can also configure this setting via the Web interface page 224.
  • Page 183: Automatic Screensaver Activation

    Individual phone configuration Step by Step Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates. z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 184: Setting The Fade Time For The Screensaver

    Individual phone configuration Step by Step Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds •...
  • Page 185: Date And Time

    Individual phone configuration Step by Step Date and time You can choose the date and time display here. z You can also configure this setting via the Web interface page 224. Setting the time Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 186: Time Display Format

    Individual phone configuration Step by Step Time display format z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Locality Select and confirm the option shown.
  • Page 187: Setting Daylight Saving Time

    Individual phone configuration Step by Step Setting daylight saving time z You can also configure this setting via the Web interface page 224. Prerequisite: Auto DST is deactivated page 188. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 188: Automatic Daylight Saving Time

    Individual phone configuration Step by Step Automatic daylight saving time The Auto DST setting is provided for information pur- poses and can only be changed by your administrator. z You can also access this information via the Web inter- face page 224.
  • Page 189: Audio

    Individual phone configuration Step by Step Audio Optimize the audio settings on your OpenStage for your environment and according to your personal require- ments. Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. Use the TouchSlider to adjust the current volume settings page 20.
  • Page 190: Settings

    Individual phone configuration Step by Step Confirm the option shown. Save & exit Select and confirm the option shown. Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: •...
  • Page 191 Individual phone configuration Step by Step Ringtone Select your preferred ringtone from the available audio files. If no individual audio files are available the "pattern" ringtone is preset. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. z You can also configure this setting via the Web interface page 224.
  • Page 192 Individual phone configuration Step by Step Pattern melody z You can also configure this setting via the web interface page 224. Prerequisite: You have chosen the "pattern" ringtone, page 191. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 193 Individual phone configuration Step by Step Select the required Ringer tone sequence between 1 and 3 (e. g. 2) in the context menu. You will immediately hear the set Ringer melody with the selected Ringer tone sequence. Confirm the selected setting. Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here...
  • Page 194: Activating/Deactivating The Ringer

    Individual phone configuration Step by Step Settings Select and confirm the option shown. Headset port Select the option shown. Wired headset From the following setting select and confirm the op- tion shown in the context menu. • Wired headset • Wireless headset •...
  • Page 195: Nonsecure Voice Communication Tone And Message

    Individual phone configuration Step by Step Nonsecure voice communication tone and message Use this option to activate an alert tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message "Nonsecure connection"...
  • Page 196: Setting The Language And Country

    Individual phone configuration Step by Step Setting the language and country Display language z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec.
  • Page 197 Individual phone configuration Step by Step You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català Ceština 6. Dansk 7 . Deutsch 8. English 9. English(US) 10. Español 11. Français 12. Hrvatski 13. Italiano 14.
  • Page 198: Country-Specific Setting

    Individual phone configuration Step by Step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown.
  • Page 199: Bluetooth

    Individual phone configuration Step by Step Bluetooth Activating and deactivating Bluetooth z You can also configure this setting via the Web interface page 224. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password.
  • Page 200: Open Bluetooth Discoverability

    Individual phone configuration Step by Step Open Bluetooth discoverability You can use this function to set whether or not your OpenStage should be transparent to other Bluetooth devices when operating in Bluetooth mode. z You can also configure this setting via the Web interface page 224.
  • Page 201: Bluetooth Name For Your Openstage

    Individual phone configuration Step by Step Bluetooth name for your OpenStage Here you can determine which name your OpenStage should use to register at other Bluetooth devices. z You can also configure this setting via the Web interface page 224. By factory default, the Bluetooth name is: OpenStage [MAC address of your telephone].
  • Page 202: Configuring Pairing Settings

    Individual phone configuration Step by Step Configuring pairing settings Pairing is used for checking the access authorization of a Bluetooth device in a Bluetooth network. During the pairing process, a 128-bit connection key is created. This is used for subsequent identification. You can spec- ify whether pairing should be Automatic, occur after a Prompt or not at all.
  • Page 203: Entering The Pairing Pin

    Individual phone configuration Step by Step Entering the pairing PIN The personal identification number (PIN) contains at least four alphanumeric characters. This PIN is used for se- curely pairing Bluetooth devices with your OpenStage. z You can also configure this setting via the Web interface page 224.
  • Page 204: Managing Bluetooth Devices

    Individual phone configuration Step by Step Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: • Add a Bluetooth device • Delete Bluetooth device list • Connect or disconnect paired Bluetooth devices • Remove single Bluetooth devices from the list •...
  • Page 205 Individual phone configuration Step by Step Deleting all Bluetooth devices from the list You can delete the whole list if, for example, the devices are no longer in the area. Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown.
  • Page 206 Individual phone configuration Step by Step Connecting/disconnecting a Bluetooth device Prerequisite: At least one Bluetooth device is listed. Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
  • Page 207 Individual phone configuration Step by Step Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list if, for example, it will be away from the area for an indefi- nite period. Press the key shown until the application’s "Settings" tab is active.
  • Page 208 Individual phone configuration Step by Step Renaming a Bluetooth device in the list A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this logon name. Press the key shown until the application’s "Settings"...
  • Page 209: Blacklist For Bluetooth Devices

    Individual phone configuration Step by Step Blacklist for Bluetooth devices The blacklist contains Bluetooth devices to which your OpenStage should not connect. Adding a Bluetooth device Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec.
  • Page 210 Individual phone configuration Step by Step Removing a Bluetooth device from the blacklist Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. Enter and confirm the user password. Configuration Select and confirm the option shown.
  • Page 211: Network Information

    Individual phone configuration Step by Step Network information This information overview in the user area of the service menu provides you with information about the IP ad- dress or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone.
  • Page 212: Resetting User Data

    Individual phone configuration Step by Step Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to facto- ry settings. • Display settings • Language setting • Screensaver Personal images for the screensaver are delete and deleted default images are restored (admin- istration e.g.
  • Page 213: Initiating The Reset

    Individual phone configuration Step by Step Initiating the reset Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Reset Select and confirm the option shown. All user data... Select and confirm "Reset selected user data"...
  • Page 214: Bluetooth

    Bluetooth Step by Step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication be- tween PCs, PDAs, and mobile telephones. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery pro- cedure.
  • Page 215: Transferring Contacts

    Bluetooth Step by Step Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phonebook en- tries as vCards to other Bluetooth-enabled devices.
  • Page 216: Sending A Vcard

    Bluetooth Step by Step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device page 199. A vCard file is saved on the OpenStage. Search the phonebook for the entry you wish to send. Press the key shown.
  • Page 217: Using A Bluetooth Headset

    Bluetooth Step by Step Using a Bluetooth headset You can connect a commercial Bluetooth headset to your OpenStage 60/80. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenStage is activated page 199. Press the key shown until the application’s "Settings" tab is active.
  • Page 218: Testing A Bluetooth Headset

    Bluetooth Step by Step Connecting a Bluetooth headset to OpenStage The Bluetooth headset must now be connected to the OpenStage 60/80. Jabra BT500 Select the Bluetooth headset in the list. Connect Select and confirm the option shown in the context menu.
  • Page 219: Backup/Restore

    Backup/restore Step by Step Backup/restore Backups are usually made to a USB mass storage de- vice and contain user-specific data. A backup includes the following components: • All user settings for configuration • Call forwarding instructions with default destina- tions •...
  • Page 220: Saving User Data

    Backup/restore Step by Step Saving user data Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. Creating a new backup Options Select and confirm the option shown.
  • Page 221: Restoring User Data

    Backup/restore Step by Step Restoring user data Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want.
  • Page 222: Deleting A User Backup On A Storage Medium

    Backup/restore Step by Step Deleting a user backup on a storage medium You can delete invalid or older backups on your USB me- dium. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password.
  • Page 223: Displaying And Checking Backups On Usb Media

    Backup/restore Step by Step Displaying and checking backups on USB media Check which backups are stored on the medium. Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. Enter and confirm the user password. Phone Select and confirm the option shown.
  • Page 224: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the Web inter- face. Communication is via a secure HTTPS connection. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the sec- tion entitled "Network information"...
  • Page 225: User Pages

    Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu Phone information User selection User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.
  • Page 226: User Menu

    Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu page 46. User Pages User login User login V page 152 Date and time –...
  • Page 227 Web interface (WBM) – Alerts – Visual alerts V page 85 – Audible alerts V page 85 – Forwarding party V page 85 – Handling – Allow call waiting V page 92 – Allow DND V page 151 – Allow busy when dialling V page 102 –...
  • Page 228 Web interface (WBM) – Bluetooth – Bluetooth device address – Phone name V page 201 – Status – Active V page 199 – Discoverable V page 200 – Pairing mode V page 202 – PIN for pairing V page 203 –...
  • Page 229: Fixing Problems

    Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
  • Page 230: Index

    Index Index ..........103 Conference ........16 Connection options ..........64 Consultation ..90 Consultation call from second call Accepting calls ..........108 Contact multi-line ........142 ..........48 display format Administration ............60 ............85 Context Alerts ........... 31 ........
  • Page 231 Index ......... 119 Executive/secretary ........121 ..........18 connecting a call Key modules ..........121 ............27 second call Keypad ..........160 ........196 Forced logoff Language setting ......110 ........198 Forwarding primary line country setting ..77 ....196 Freiprogrammierbare Sensortaste language for user prompts ..........
  • Page 232 Pickup group ....... 191 Play ringtone melody ..........55 ........32, 34, 37 Open listening Pop-up menu ........162 ..........25 OpenScape Voice Primary line ............149 abbreviated dialing Privacy .... 168 ........... 26 two-key abbreviated dialing Private line ....167 ......
  • Page 233 Index ..........26 Shared line ........174 ..........15 Silent monitoring User interface ......... 14 ..........13 Single-line telephone User support ......3 ..17 Speakerphone distance Using network ports more efficiently ......50, 54 Speakerphone mode ..........29 Status icons .............
  • Page 234: Display Symbols

    Display symbols Display symbols Application tab Telephony interface page 37 Phonebooks page 39 Call lists page 42 Voicemail page 45 Program/Service menu/Applications menu page 46 Help function page 48 Status bar The ring tone is deactivated page 149 Operational data are sent to the server page 48 The "Do not disturb"...
  • Page 235 Display symbols Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number E/A Cockpit Not available Available Call forward to assistant (if there) Call forward to assistant (if there) Ring immediately (call forwarding cleared) Call forwarding to mobile phone. Call forwarding to answering machine.
  • Page 236 Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-O1010-U102-14-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

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