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LG THD12STB Owner's Manual

LG THD12STB Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions carefully. This will
simplify installation and ensure that the product is installed correctly
and safely. Leave these instructions near the product after installation
for future reference.
EN ENGLISH
THD1*STB
MFL67568785
Rev.00_062119
Copyright © 2019 LG Electronics Inc. All Rights Reserved
www.lg.com

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Summary of Contents for LG THD12STB

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. EN ENGLISH THD1*STB www.lg.com MFL67568785 Rev.00_062119 Copyright © 2019 LG Electronics Inc. All Rights Reserved...
  • Page 3: Table Of Contents

    Washing Programme ..................24 Option Programme ..................26 Manual Washing .....................28 Special Functions ....................29 SMART FUNCTIONS ..............30 Using LG SmartThinQ Application ..............30 Using Smart Diagnosis™ ................33 MAINTENANCE ................34 Cleaning the Washing Machine ..............34 Cleaning the Water Inlet Filter .................35 Cleaning the Drain Pump Filter (Optional) ............35 Caution on Freezing During Winter ..............36...
  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 Installation • Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. • This appliance should only be transported by two or more people holding the appliance securely. •...
  • Page 6 Improper use can cause fire or explosion. • In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. • Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
  • Page 7 • If, during spinning, opening the door does not stop the drum within about 15 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre. • Do not use a plug socket and wiring equipment for more than their rated capacity.
  • Page 8 • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 9: Disposal Of Your Old Appliance (As Per E-Waste Rules)

    Toll Free No. 1800-315-9999 / 1800-180-9999 for details. All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt. Ltd. Merely as a facilitator. For more detailed information , please visit : http://...
  • Page 10: Installation

    INSTALLATION Parts Door Tempered Glass Dispenser Drawer Bleach Dispenser Drum Leveling Feet Drain hose Water Supply Hose • Appearance and specifications may change without notice to improve the quality of the product. Accessories Tie strap (Optional) 2 water supply hoses Drain hose Anti-rat cover Screw for Anti-rat cover...
  • Page 11: Specifications

    Specifications Model THD10STB THD11STB THD12STB Power Supply 220 - 240V~, 50 Hz Size 540 mm (W) x 540 mm (D) x 945 mm (H) Product Weight 38 kg Allowable Water Pressure 30 - 800 kPa Max. Capacity 10 kg 11 kg 12 kg •...
  • Page 12: Installation Place Requirements

    Installation Place • If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning Requirements stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two Location appliances.
  • Page 13: Connecting The Supply Hose

    Connecting the Supply Connecting Hose to Water Tap Hose Connecting Screw-Type Hose to Tap • Before connecting the water supply hose to the with Thread water tap, check the hose type and then choose the correct instruction. Screw the hose connector onto the water supply tap.
  • Page 14 Push the adapter onto the end of the tap Remove the guide plate if the tap is too large so that the rubber seal forms a watertight to fit the adapter. connection. Tighten the four fixing screws. Guide plate Push the adapter onto the end of the tap Push the supply hose vertically upwards so that the rubber seal forms a watertight so that the rubber seal within the hose can...
  • Page 15: Installing The Drain Hose

    Installing the Drain Hose Connecting Hose to Appliance Attach the hot water line to the hot water inlet on Before connecting the drain hose, check your drain the back of the washing machine. Attach the cold hose model and choose the correct instruction. water line to the cold water inlet on the back of the washing machine.
  • Page 16 Non-pump Model Positioning the Drain Hose • The length of the drain hose should not exceed Push the elbow hose toward the body of the 3 m. washing machine. • Do not place the drain hose on a threshhold of 6 cm or more.
  • Page 17: Leveling The Appliance

    Leveling the Appliance Assembling the Anti-Rat Cover (Optional) If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under Insert the Anti-Rat cover to the assembling hole the feet). Make sure that all four feet are stable from the front or back of the washing machine.
  • Page 18: Operation

    OPERATION Using the Appliance Choose the desired wash programme. • Press the Program button repeatedly until Before the first wash, select a washing programme the desired programme is selected. (Normal, add a half load of detergent), allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.
  • Page 19: Sorting Laundry

    Sorting Laundry Caring before loading. • Combine large and small items in a load. Look for a care label on your clothes. Load large items first. • This will tell you about the fabric content of • Large items should not be more than half your garment and how it should be washed.
  • Page 20: Adding Cleaning Products

    Adding Cleaning Products NOTE • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load : According to manufacturer’s • Detergent should be used according to the recommendation. instruction of the detergent manufacturer and selected according to type, colour, soiling of the •...
  • Page 21 Adding Fabric Softener Adding Liquid Bleach • Do not exceed the maximum fill line. Overfilling • Check clothing care label for special instructions can cause early dispensing of the fabric and separate the laundry to be bleached. softener, which may stain clothes. Close the •...
  • Page 22: Control Panel

    Control Panel For Steam Models Power Button Program Button • Press the Power button to turn the • Programmes are available according to washing machine on. laundry type. • The appliance will automatically turn off • Lamp will light up to indicate the selected once a certain time has passed after the programme.
  • Page 23 For Non-Steam Models Power Button Program Button • Press the Power button to turn the • Programmes are available according to washing machine on. laundry type. • The appliance will automatically turn off • Lamp will light up to indicate the selected once a certain time has passed after the programme.
  • Page 24: Washing Programme

    Washing Programme Allergy Care (for steam models) This programme is a powerful, high temperature Wash cycles are designed for the best wash programme designed specifically to reduce certain performance for each type of load. Select the allergens. programme that best matches the load contents for maximum wash performance and fabric care.
  • Page 25 Pre Wash+ Normal Delicates Use this programme to pretreat immediate stain Use this programme to wash delicate fabrics such without handwash. It is necessary for clothes as lingerie and woolens. Before washing, check which could smell bad without prompt laundry. the care label for the washing instructions.
  • Page 26: Option Programme

    Option Programme Spin • Press the Spin button to change spin strength. Water Level • Press Start/Pause button to indicate remaining time. • Press the Water Level button to adjust water level. To use the Air Dry function • It can be changed during operation. •...
  • Page 27 Soak Buzzer • Soak can be selected to wash heavily soiled • If you want to use the washing machine without laundry by soaking in water for some time to the alarm signal sounds, press the Buzzer remove dirt and grime. button to allow you to select On or Off.
  • Page 28: Manual Washing

    Manual Washing When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually. Rinse, Spin Spin only Rinse only Wash only Press the Power button. Press the Rinse button. Press the Spin button. Press the Rinse button. Press the Wash button. Rinse and Spin are Rinse and Spin are Press the Spin button...
  • Page 29: Special Functions

    Special Functions Child Lock Use this option to disable the controls. This feature can prevent children from changing programmes or operating the appliance. Locking the Control Panel Press and hold the Water Level and Spin buttons simultaneously for 3 seconds. ‘...
  • Page 30: Smart Functions

    SmartThinQ wireless router manual. • For appliances with the logo • LG SmartThinQ is not responsible for any network connection problems or any faults, Check the distance between the appliance malfunctions, or errors caused by network and the wireless router (Wi-Fi network).
  • Page 31 Installing LG SmartThinQ NOTE • If you change your wireless router, Internet Search for the LG SmartThinQ application from the service provider, or password, delete the Google Play Store or Apple App Store on a smart registered appliance from the LG SmartThinQ phone.
  • Page 32 • Once the Remote Start mode is enabled, you LG Electronics will also provide open source code can start a cycle from the LG Smart ThinQ to you on CD-ROM for a charge covering the cost smartphone application. If the cycle is not...
  • Page 33: Using Smart Diagnosis

    Smart Diagnosis™ Through the Customer Information Centre Use this function if you need an accurate diagnosis by an LG Electronics customer information center when the appliance malfunctions or fails. Use this function only to contact the service representative, not during normal operation.
  • Page 34: Maintenance

    MAINTENANCE Tub Clean WARNING Tub Clean is a special cycle to clean the inside of • Unplug the washing machine before cleaning to the washing machine. Perform this cycle regularly. avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, Remove any clothing or items from the electric shock, or death.
  • Page 35: Cleaning The Water Inlet Filter

    Cleaning the Water Inlet Cleaning the Drain Pump Filter Filter (Optional) • Turn off the supply taps to the machine if the • The drain filter collects threads and small washing machine is to be left for any length of objects left in the laundry.
  • Page 36: Caution On Freezing During Winter

    Caution on Freezing During Winter • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter. • In case the product must be installed outside on a porch or in other outdoor conditions, make sure to check the following.
  • Page 37: Troubleshooting

    TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
  • Page 38 Symptoms Reason Solution • Dispenser compartment is overfilled causing bleach or softener to dispense immediately. Bleach or softener dispensed ALWAYS measure bleach to prevent overfilling. too soon. • Close the dispenser drawer slowly. Bleach or softener was added • Always use the dispensers to ensure that directly to the wash load in laundry products are properly dispensed at the Staining...
  • Page 39 Symptoms Reason Solution Control panel has powered • This is normal. Press the Power button to turn off due to inactivity. the washing machine on. Washing machine is • Make sure cord is plugged securely into a unplugged. working outlet. Water supply is turned off.
  • Page 40 LG SmartThinQ. • Turn off the Mobile data of your smartphone Mobile data for your and register the appliance using the Wi-Fi smartphone is turned on.
  • Page 41: Error Messages

    Error Messages Symptoms Reason Solution The door is not closed • Close the door completely. If the error code is properly. not released, call for service. • Check nothing is caught under the door, including shipping materials or lothing. Door lock switch error. •...
  • Page 42 Symptoms Reason Solution Water level is too high due to • Close the water taps, unplug the washing a faulty water valve. machine, and call for service. The water level sensor is not • Close the water taps, unplug the washing working correctly.
  • Page 43: Warranty

    • The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals. • Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair...

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