SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
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Installation • Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. • This appliance should only be transported by two or more people holding the appliance securely. •...
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Improper use can cause fire or explosion. • In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. • Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
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• If, during spinning, opening the door does not stop the drum within about 15 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre. • Do not use a plug socket and wiring equipment for more than their rated capacity.
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• Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION Parts Door Tempered Glass Dispenser Drawer Bleach Dispenser Drum Leveling Feet Drain hose Water Supply Hose • Appearance and specifications may change without notice to improve the quality of the product. Accessories Tie strap (Optional) 2 water supply hoses Drain hose Anti-rat cover Screw for Anti-rat cover...
Specifications TH2111DSAL / Model TH2110DSAW TH2111SSAV / TH2112SSAV TH2113SSAK TH2111SSAL / TH2111SSAB Power Supply 220 - 240 V~, 50 Hz Size 540 mm (W) x 540 mm (D) x 945 mm (H) Product Weight 38 kg Allowable Water Pressure 50 - 800 kPa Max.
Installation Place • If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning Requirements stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two Location appliances.
Connecting the Supply Connecting Hose to Water Tap Hose Connecting Screw-Type Hose to Tap • Before connecting the water supply hose to with Thread the water tap, check the hose type and then choose the correct instruction. Screw the hose connector onto the water supply tap.
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Push the adapter onto the end of the tap Remove the guide plate if the tap is too large so that the rubber seal forms a watertight to fit the adapter. connection. Tighten the four fixing screws. Guide plate Guide plate Push the adapter onto the end of the tap Push the supply hose vertically upwards so that the rubber seal forms a watertight...
Installing the Drain Hose Connecting Hose to Appliance Attach the hot water line to the hot water inlet on Before connecting the drain hose, check your drain the back of the washing machine. Attach the cold hose model and choose the correct instruction. water line to the cold water inlet on the back of the washing machine.
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Non-pump Model Positioning the Drain Hose • The length of the drain hose should not exceed Push the elbow hose toward the body of the 3 m. washing machine. • Do not place the drain hose on a threshhold of 6 cm or more.
Leveling the Appliance Assembling the Anti-Rat Cover (Optional) If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under Insert the Anti-Rat cover to the assembling hole the feet). Make sure that all four feet are stable from the front or back of the washing machine.
OPERATION Using the Appliance Choose the desired wash programme. • Press the Program button repeatedly until Before the first wash, select a washing programme the desired programme is selected. (Normal, add a half load of detergent), allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.
Sorting Laundry Caring before loading. • Combine large and small items in a load. Load large items first. Look for a care label on your clothes. • Large items should not be more than half • This will tell you about the fabric content of the total wash load.
Adding Cleaning Products NOTE • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load : According to manufacturer’s • Detergent should be used according to the recommendation. instruction of the detergent manufacturer and selected according to type, colour, soiling of the •...
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Adding Fabric Softener Adding Liquid Bleach • Add a fabric softener to the maximum fill line. • Check clothing care label for special instructions and separate the laundry to be bleached. • Dilute liquid chlorine bleach. • Measure the recommended amount of liquid bleach carefully following instructions on the bottle.
Control Panel For Steam Models Power Button Program Button • Press the Power button to turn the • Programmes are available according to washing machine on. laundry type. • The appliance will automatically turn off • Lamp will light up to indicate the selected once a certain time has passed after the programme.
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For Non-Steam Models Power Button Program Button • Press the Power button to turn the • Programmes are available according to washing machine on. laundry type. • The appliance will automatically turn off • Lamp will light up to indicate the selected once a certain time has passed after the programme.
Washing Programme • Be careful as the exterior of the machine is hot by heating. Wash cycles are designed for the best wash • This programme’s recommended laundry performance for each type of load. Select the amount is under 3.5 kg. programme that best matches the load contents for maximum wash performance and fabric care.
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Pre Wash+ Normal Delicates Use this programme to pretreat immediate stain Use this programme to wash delicate fabrics such without handwash. It is necessary for clothes as lingerie and woolens. Before washing, check which could smell bad without prompt laundry. the care label for the washing instructions.
Option Programme Spin • Press the Spin button to change spin strength. Water Level • Press Start/Pause button to indicate remaining time. • Press the Water Level button to adjust water level. To use the Air Dry function • It can be changed during operation. •...
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Soak Buzzer • Soak can be selected to wash heavily soiled • If you want to use the washing machine without laundry by soaking in water for some time to the alarm signal sounds, press the Buzzer remove dirt and grime. button to allow you to select On or Off.
Manual Washing When you need a Rinse/Spin, Spin, Rinse, or Wash cycle only, these can be set manually. Rinse, Spin Spin only Rinse only Wash only Press the Power button. Press the Rinse button. Press the Spin button. Press the Rinse button. Press the Wash button. Rinse and Spin are Rinse and Spin are Press the Spin button...
Special Functions Child Lock Use this option to disable the controls. This feature can prevent children from changing programmes or operating the appliance. Locking the Control Panel Press and hold the Water Level and Spin buttons simultaneously for 3 seconds. ‘...
The notifications • The appliance supports 2.4 GHz Wi-Fi are triggered even if the LG ThinQ application is networks only. To check your network off. frequency, contact your Internet service provider or refer to your wireless router manual.
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• The surrounding wireless environment can make the wireless network service run slowly. Start a cycle from the LG ThinQ application • The appliance cannot be registered due to on your smartphone. problems with the wireless signal transmission.
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In addition to the source code, all referred license equipped appliance, it can transmit troubleshooting terms, warranty disclaimers and copyright notices data to a smartphone using the LG ThinQ are available for download. application. LG Electronics will also provide open source code •...
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE Tub Clean WARNING Tub Clean is a special cycle to clean the inside of • Unplug the washing machine before cleaning to the washing machine. Perform this cycle regularly. avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, Remove any clothing or items from the electric shock, or death.
Cleaning the Water Inlet Cleaning the Drain Pump Filter Filter (Optional) • Turn off the supply taps to the machine if the • The drain filter collects threads and small washing machine is to be left for any length of objects left in the laundry.
Care in Cold Climates • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter. • Make sure to check the following. How to Keep the Product from Freezing •...
TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
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Symptoms Reason Solution • Dispenser compartment is overfilled causing bleach or softener to dispense immediately. Bleach or softener dispensed ALWAYS measure bleach to prevent overfilling. too soon. • Close the dispenser drawer slowly. Bleach or softener was added • Always use the dispensers to ensure that directly to the wash load in laundry products are properly dispensed at the Staining...
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Symptoms Reason Solution Control panel has powered • This is normal. Press the Power button to turn off due to inactivity. the washing machine on. Washing machine is • Make sure cord is plugged securely into a unplugged. working outlet. Water supply is turned off.
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LG SmartThinQ. • Turn off the Mobile data of your smartphone Mobile data for your and register the appliance using the Wi-Fi smartphone is turned on.
Error Messages Symptoms Reason Solution The door is not closed • Close the door completely. If the error code is properly. not released, call for service. • Check nothing is caught under the door, including shipping materials or lothing. Door lock switch error. •...
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Symptoms Reason Solution • Unplug the washing machine and wait 60 Control error. seconds. Reconnect power and try again. If the error code is not released, call for service. Water level is too high due to • Close the water taps, unplug the washing a faulty water valve.
• Costs associated with removal of your Product from your home for repairs. • The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.