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RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in...
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Chapter 8. Getting information, help, and service ... . . 61 Information resources . Online Books folder Lenovo Care . Access Help . Warranty and safety www.lenovo.com Help and service Using the documentation and diagnostic programs .
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Danger Hazardous moving parts. Keep fingers and other body parts away. Attention Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options.
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The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp.
Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. You should inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer’s power cord from the electrical outlet;...
Electrical current safety information Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v To prevent possible shock hazard, do not use your computer during a lightning storm. v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Do not use the telephone to report a gas leak in the vicinity of the leak. Laser compliance statement Some personal computer models are equipped from the factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are laser products.
Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Chapter 8, “Getting information, help, and service,” on page 61 provides information about the wide variety of helpful resources available from Lenovo. v Appendix A, “Manual modem commands,” on page 65 provides commands for manually programming your modem.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.
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If your computer does not have a voltage selection switch, it is designed to operate only at the voltage provided in the country or region where it was originally purchased. Continue with step 2. 2. Your keyboard cable might have a standard keyboard connector 1 or a Universal Serial Bus (USB) connector 2 .
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v If you have a digital video interface (DVI) monitor, connect the cable to the connector as shown. Note: Your computer must have an adapter installed that supports the DVI monitor. 5. If you have a modem, connect the modem using the following information. L I N This illustration shows the two connections on the back of the computer that are needed to set up your modem.
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6. If you have audio devices, attach them using the following instructions. For more information about speakers, see steps 7 and 8. 1 Audio line-in 2 Audio line-out 3 Microphone 4 Headphone 7. If you have powered speakers with an ac adapter, use the following instructions.
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b. Connect the speakers to the computer. 9. Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1 USB Use this connector to attach a device that requires a USB connection, such as a keyboard, mouse, scanner, printer, or personal digital assistant (PDA).
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10. Connect the power cords to properly grounded electrical outlets. Note: Refer to the Access Help online help system for more information about connectors. See “Access Help” on page 62 for instructions on how to open the online help system. User Guide...
Turning on power Turn on the monitor and other external devices first, and then turn on the computer. When the power-on self-test (POST) is finished, the logo window closes. If your computer has preinstalled software, the software installation program starts. If you experience any problems during startup, see Chapter 7, “Troubleshooting and diagnostics,”...
Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site. The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only. Updates could include security fixes, new versions of Windows components (such as media player), fixes to other portions of the Windows operating system, or enhancements.
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Microprocessor (varies by model type) ® v Intel Pentium v Intel Pentium D processor v Intel Celeron v Intel Core v AMD Athlon 64 processor v AMD Sempron processor v Internal cache (size varies by model type) Memory v Support for two DDR2 DIMMs v 4 Mb flash memory Internal drives v Internal Serial ATA hard disk drive...
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Input/output features v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v 9-pin serial connector v Six 4-pin, USB connectors (two on front panel and four on rear panel) v Standard mouse connector v Standard keyboard connector v Ethernet connector v VGA monitor connector v Five audio connectors (headphone and microphone on front panel and line in, line out, and microphone on rear panel)
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Specifications This section lists the physical specifications for your computer. Dimensions Height: 392 mm (15.43 in.) Width: 180 mm (7.09 in.) Depth: 445 mm (17.52 in.) Weight Minimum configuration as shipped: 9.1 kg 20.06 lb) Maximum configuration: 10.2 kg (22.5 lb) Environment Air temperature: System on: 10°...
When you add an option, do not open the static-protective package containing the option until you are instructed to do so. When you handle options and other computer components, take these precautions to avoid static electricity damage: v Limit your movement. Movement can cause static electricity to build up around you.
Locating the connectors on the front of your computer The following illustration shows the locations of the connectors on the front of the computer. 1 Headphone connector 2 Microphone connector 3 USB connector 4 USB connector Chapter 3. Installing options...
Locating the connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of the computer. Power connector Voltage-selection switch (some models) Mouse connector Keyboard connector Serial connector Parallel connector VGA monitor connector USB connectors Note: Some connectors on the rear of the computer are color-coded to help you determine where to connect the cables on your computer.
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Connector Description Mouse connector Used to attach a mouse, trackball, or other pointing device that uses a standard mouse connector. Keyboard connector Used to attach a keyboard that uses a standard keyboard connector. Serial connector Used to attach an external modem, serial printer, or other devices that use a 9-pin serial connector.
Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support/ on the World Wide Web. Installation instructions are provided in README files with the device-driver files. Removing the cover Important Read “Important safety information” on page v and “Handling static-sensitive devices”...
Locating components The following illustration will help you locate the various components in your computer. Microprocessor and heat sink Memory modules PCI Express x1 adapter connector (some models) PCI Express x16 graphics adapter connector (some models) Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer.
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The following illustration shows the locations of parts on the system board (some models). Microprocessor and heat sink Microprocessor fan connector Memory connector 1 Memory connector 2 Power connector Diskette drive connector IDE connector SATA IDE connector (2) Front panel connector Clear CMOS/Recovery jumper User Guide Front USB connectors (2)
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The following illustration shows the locations of parts on the system board (some models). Microprocessor fan connector Microprocessor and heat sink Memory connector 1 Memory connector 2 Clear CMOS/Recovery jumper Power connector Diskette drive connector IDE connector 1 IDE connector 2 Battery Front panel connector SATA IDE connectors (2)
Installing memory Your computer has two connectors for installing DIMMs that provides up to a maximum of 4.0 GB of system memory. When installing memory modules, the following rules apply: v Use 1.8 V, 240-pin DDR2 SDRAM. v Use 256 MB, 512 MB, 1.0 GB or 2.0 GB memory modules in any combinatio up to 4.0.
Installing adapters This section provides information and instructions for installing and removing adapters. Your computer has four expansion connectors. There are two connectors for PCI adapters, one connector for a PCI Express x1 adapter, and one connector for a PCI Express x16 graphics adapter connector (some models). To install an adapter: 1.
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5. Secure the adapter with the screw as shown. What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the cables” on page 37. User Guide...
Installing internal drives This section provides information and instructions for removing and replacing internal drives. Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and to enable your computer to read other types of media.
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The following illustration shows the locations of the drive bays. The following table describes some of the drives you can install in each bay and their height requirements. 1 Bay 1 - Maximum height: 43.0 mm (1.7 in.) 2 Bay 2 - Maximum height: 43.0 mm (1.7 in.) 3 Bay 3 - Maximum height: 25.8 mm (1.0 in.) 4 Bay 4 - Maximum height: 25.8 mm (1.0 in.) * You can obtain a Universal Adapter Bracket, 5.25 to 3.5-inch, from a local computer retail...
Installing a drive To install an internal drive, follow these steps: 1. Remove the cover. See “Removing the cover” on page 20. 2. Remove the two screws at the rear of the right side cover and slide the cover to the rear to remove. 3.
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5. Remove the front bezel by removing the two screws and releasing the six plastic tabs inside the chassis and then completely remove the bezel. Feed the power LED cable through the front chassis opening as the bezel is removed. Note: Be careful so that you do not break the power LED cable, because the cable is attached to the bezel assembly.
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6. Remove the metal shield from the drive bay by inserting a flat-blade screwdriver into one of the slots and gently prying it loose. 7. Remove the plastic panel in the bezel for bay 2 by squeezing the plastic tabs that secure the panel on the inside of the bezel.
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9. Install the drive into the bay. Align the screw holes and install four screws to secure the drive. 10. A hard disk drive requires two cables; a power cable that connects to the power supply and a signal cable that connects to the system board. The steps to connect a drive are different depending on the type of drive you are connecting.
2. Connect the extra connector on the signal cable to the new drive. 3. Your computer has extra power connectors for additional drives. Connect a power connector to the drive. What to do next v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the cables”...
Padlock loop Your computer is equipped with a padlock loop that locks the cover to your computer when a padlock is installed. Using a padlock at least or at 5 mm or 3/16-inch can secure your computer cover to help prevent unauthorized people from gaining access to the inside of your computer.
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Refer to “Lithium battery notice” on page xii for information about replacing and disposing of the battery. To change the battery: 1. Turn off the computer and all attached devices. 2. Unplug the power cord and remove the cover. See “Identifying parts on the system board”...
Erasing a lost or forgotten password (clearing CMOS) This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, go to the Lenovo Care To erase a forgotten password: 1. Remove the cover. See “Removing the cover” on page 20.
Replacing the cover and connecting the cables After working with options, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the Setup Utility program.
This chapter will help you become familiar with recovery solutions provided by Lenovo. This chapter explains how and when to use the following recovery methods: v Creating and using Product Recovery discs...
v Windows Vista: Use Product Recovery discs to restore your computer to the original factory contents only. When using Product Recovery discs on Windows XP, you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery operations.
1. From the Windows desktop, open the Start menu, select All Programs, click Lenovo Care, then click Rescue and Recovery. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click Back up your hard drive select backup operation options.
multiple partitions on your hard disk, you have the option to restore the factory contents to the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the factory contents even if you cannot start the Windows operating system.
To create rescue media, do the following: 1. Open the Start menu from the Windows desktop, select All Programs, click Lenovo Care, then click Create Recovery Media. 2. In the Rescue Media area, select the type of rescue media you want to create.
The latest device drivers for factory-installed devices also are available on the World Wide Web at http://www.lenovo.com/think/support/. To reinstall a device driver for a factory-installed device, do the following: 1. Start your computer and operating system.
Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from a CD, DVD, USB hard disk drive, or any external device, you must first change the startup sequence in the Setup Utility. To view or change the startup sequence, do the following: 1.
Password considerations A password can be any combination of up to twelve characters (a-z and 0-9) and symbols. For security reasons, it is a good idea to use a strong password that cannot be easily compromised. Strong passwords typically adhere to the following rules: v Have at least eight characters in length v Contain at least one alphabetic character, one numeric character, and one symbol...
Using Security Profile by Device Security Profile by Device is used to enable or disable user access to the following devices: IDE controller Diskette Drive Access Diskette Write Protect To set Security Profile by Device, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 47).
Changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 47). 2. Select Startup. 3. Select Startup Sequence. See the information displayed on the right side of the screen.
Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST/BIOS updates are available in a .txt file that is included with the update files. For most models, you can download either an update program to create a system-program-update (flash) diskette or an update program that can be run from the operating system.
Symptom Action The keyboard does not work. Verify that: The computer does not respond v The computer is turned on. to the keyboard. v The monitor is turned on and the brightness and contrast controls are set v The keyboard is securely connected to the keyboard connector on the front or v No keys are stuck.
PC-Doctor for DOS Depending upon your machine type and model, you either have PC- Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system.
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Creating diagnostic diskettes To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes. If you do not have Internet access, create the diagnostic diskettes using the following procedure: Note: You will need a diskette drive on your computer or a USB diskette drive to complete this procedure.
PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace.
b. If there is some debris in the lens, gently blow the debris away from the area. 4. Check the surface on which you are using the mouse. If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position.
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7. Look for a build up of dirt on the plastic rollers 3 inside the ball cage. This build up usually appears as a stripe running across the middle of the rollers. 8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl (rubbing) alcohol.
Chapter 8. Getting information, help, and service If you need help, service, or technical assistance or just want more information about products manufactured by Lenovo, you will find a wide variety of sources available from Lenovo to assist you. Information resources This section provides information on how to access useful resources relating to your computing needs.
– Notification of new versions of tools and device drivers – Useful hints and tips To access the Lenovo Care program, open the Start menu from the Windows desktop, select All Programs, select Lenovo Care, and click Lenovo Care. Access Help...
Engineering Change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com. User Guide...
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Command Sr=n User Guide Function Force modem off-hook (make busy) Note: H1 command is not supported for Italy Display product-identification code Factory ROM checksum test Internal memory test Firmware ID Reserved ID Low speaker volume Low speaker volume Medium speaker volume High speaker volume Internal speaker off Internal speaker on until carrier detected...
Extended AT commands Command &C_ &D_ &F_ &G_ &K_ &M_ &P_ &R_ &S_ &T_ &V Function &C0 Force Carrier Detect Signal High (ON) &C1 Turn on CD when remote carrier is present &D0 Modem ignores the DTR signal &D1 Modem returns to Command Mode after DTR toggle &D2 Modem hangs up, returns to the Command...
Command &W_ +MS? +MS=? +MS=a,b,c,e,f MNP/V.42/V.42bis/V.44 commands Command &Q_ +DS44=0, 0 +DS44=3, 0 +DS44? +DS44=? User Guide Function &V1 Display Last Connection Statistics &W0 Stores the active profile as Profile 0 &W1 Stores the active profile as Profile 1 Disable auto-retrain Enable auto-retrain Displays the current Select Modulation settings...
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Attention Switzerland User: If your Swisscom phone line does not have Taxsignal switched OFF, modem function may be impaired. The impairment may be resolved by a filter with the following specifications: Telekom PTT SCR-BE Taximpulssperrfilter-12kHz PTT Art. 444.112.7 Bakom 93.0291.Z.N Appendix A.
Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo Care...