The handset at a glance The handset at a glance Handset keys 1 Display in idle status (example) 2 Charge status of the batteries e V U (1/3 charged to fully charged) flashes: batteries almost flat e V U flashes: batteries charging 3 Display keys (page 38) 4 Message key Opens calls and message lists...
The base station at a glance The base station at a glance Base station key 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: data transfer to LAN connection Press briefly: start paging (page 87), display IP address on handset Press and hold: set base station to registration mode...
If you give your Gigaset to someone else, make sure you also give them the user ƒ guide. Please remove faulty base stations from use or have them repaired by Siemens Service, as they could interfere with other wireless services. All electrical and electronic equipment must be disposed of separately from gen- eral household waste using the sites designated by local authorities.
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Safety precautions Warning: When the keypad lock is active, you cannot call emergency numbers. Please note: Not all of the functions described in this user guide are available in all countries.
Internet and download them onto your phone (page 103). You can reduce the transmission power by activating eco mode (page 25). Your Gigaset C470 IP has a protected operating system that offers increased security against viruses from the Internet.
You can find a list of recommended routers on the Internet at: www.siemens.com/gigasetcustomercare Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP". Search for "Router", for example. Access to the services of a VoIP provider. You can open up to six accounts with different...
Your telephone is supplied with the firmware version 097 of higher. Whenever there are new or improved functions for your Gigaset C470 IP, base station firmware updates will be made available for you to download to your phone (page 103). If this results in oper- ational changes to your phone, a new version of this user guide will be published on the Internet at www.siemens.com/gigaset...
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First steps Setting up the handset for use ¤ Insert the batteries the right way round (see figure). The polarity is indicated in/on the battery compartment. The handset switches on automatically. You will hear a confirmation tone. Closing the battery cover ¤...
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Setting up the handset for use First steps Initial charging and discharging of batteries If the handset is activated, the flashing battery icon e in the top right of the display indi- cates that the batteries are being charged. During handset operation, the battery icon indicates the charge status of the batteries (page 1).
First steps Installing the base station Manual setting: You can use the menu at a later point to enter the date and time. ¤ ¢ ¢ or open the v Ð Press menu. Settings Date/Time §Time§ ¤ Change multiple line input: Date: Enter the day, month and year in 6-digit format, e.g.
Connecting the base station First steps Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line and the Internet, see Figure 1. Figure 1 Connecting the phone to the fixed line and the Internet Follow the steps in the order given below (see Figure 1): 1.
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First steps Connecting the base station 1. Connect the phone cord and power lead to the base station 1. Insert the phone cord into the lower connection socket at the rear of the base station. 2. Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station.
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Connecting the base station First steps Please note: Keep the mains adapter plugged in at all times for operation, as the phone does not work without mains connection. Only use the mains adapter and phone cord supplied. If you buy a replacement phone cord from a retailer, pay attention to the wiring of the phone jack.
First steps Making settings for VoIP telephony As soon as the cable connecting the phone and router is plugged in, the key lights up on the front of the base station (paging key). You can now establish VoIP connections within Gigaset.net (page 40). Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider...
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Making settings for VoIP telephony First steps Starting the connection assistant Precondition: The base station is connected to the mains power supply and a router. Your router is connected to the Internet (page 17). Tip: Leave activated as the default connection for your telephone (default setting, VoIP page 103).
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Making settings for VoIP telephony Downloading VoIP provider data The phone establishes a connection with the Siemens server on the Internet. Various pro- files with general access data for different VoIP providers can be downloaded here. After a brief period you will see the following display:...
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Making settings for VoIP telephony First steps Then the Gigaset.net assistant is started. Entering your name in the Gigaset.net directory With Gigaset.net you can call other Gigaset.net users directly over the Internet free of charge, without setting up an account with a VoIP provider and without making any further settings.
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First steps Making settings for VoIP telephony Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed (example): Ð...
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Making settings for VoIP telephony First steps ¤ Start the Web configurator with the IP address. ¤ If no connection can be established, change the settings on the router (activate DHCP server) or the phone's IP address. Provider registration failed! Your personal data for registering with the VoIP provider may have been entered incom- pletely or incorrectly.
First steps Belt clip and headset Belt clip and headset By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity. Attaching the belt clip The handset has notches at the top and on each side (level with the loudspeaker) for attaching the belt clip.
Belt clip and headset ECO DECT: Reducing the power consumption and transmission power ECO DECT: Reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station uses less power because it is equipped with a power-saving mains adaptor.
Menu trees Phone menu Menu trees Phone menu Open the main menu on your phone by right-clicking the control key when the handset is in idle status: v. There are two ways to select a function: Using number combinations ("shortcut") ¤...
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Phone menu Menu trees 1-1-6 Settings 1-1-6-1 Service Centres page 66 1-1-6-2 SMS Mailboxes page 65 1-1-6-3 Notify Number page 64 1-1-6-4 Notify Type page 64 1-1-6-6 Subscribe to SMS page 59 1-2 E-mail page 70 1-3 Messenger 1-3-1 Buddies page 76 1-3-2 User Status...
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Menu trees Phone menu 5-5 Base 5-5-1 Calls List Type 5-5-1-1 Missed Calls page 55 5-5-1-2 All Calls 5-5-2 Music on hold page 102 5-5-3 System PIN page 101 5-5-4 Base Reset page 101 5-5-5 Add. Features 5-5-5-1 Repeater Mode page 102 5-5-5-4 Eco Mode page 25...
Web configurator menu Menu trees Web configurator menu Home page 110 Settings IP Configuration page 116 Telephony Connections page 118 Audio page 126 Number Assignment page 129 Call Forwarding page 130 Dialling Plans page 133 Network Mailbox page 136 Advanced Settings page 131 Messaging Messenger...
Making calls with VoIP and the fixed line network Making an external call Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP).
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Making an external call Making calls with VoIP and the fixed line network Selecting the connection type using display keys and making a call Precondition: The display keys on your handset have been assigned and/or §FixedLine§ §IP§ (page 95). §FixedLine§ §IP§...
Making calls with VoIP and the fixed line network Ending a call Entering an IP address You can also dial an IP address instead of a phone number using VoIP. ¤ Press the star key * to separate the sections of the IP address (e.g.
Accepting a call Making calls with VoIP and the fixed line network Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note: Only calls to receive numbers that are assigned to your handset will be signalled (page 129).
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Making calls with VoIP and the fixed line network Calling Line Identification Call display You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
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Calling Line Identification Making calls with VoIP and the fixed line network Display when Calling Line Identification is withheld The caller's name and/or number will not be displayed if the caller has suppressed Calling Line Identification: VoIP: The caller has activated the "anonymous calling" function. Fixed line network: The caller has activated the "anonymous calling"...
Making calls with VoIP and the fixed line network Handsfree talking The displayed number may differ from the number you have dialled. Examples: The called party has activated call forwarding. The call is answered by another connection within a PABX system. If there is an entry in the directory for this phone number, the corresponding name will be displayed.
Activating/deactivating the handset Operating the handset Operating the handset Activating/deactivating the handset In idle status, press and hold the end call key. You will hear the confirmation tone. Activating/deactivating the keypad lock Press and hold the hash key. You will hear the confirmation tone. The Ø icon appears in the display when the keypad lock is activated.
Operating the handset Display keys In lists and menus t / s Scroll up/down line by line. Open the submenu. Go back one menu level or cancel. During an external call Press and release to open the handset directory. Press and hold to open the Gigaset.net directory. Initiate an internal consultation call.
Menu guidance Operating the handset Menu guidance Your telephone's functions are accessed using a menu that has a number of levels. Main menu (first menu level) ¤ To open the main menu, press v with the handset in idle status. The main menu functions are shown in the display as a list with colour icons.
Exclusion of liability Gigaset.net is a voluntary service provided by Siemens Home and Office Communication GmbH & Co KG with no liability or guarantee for the availability of the network. This service can be terminated at any time with a notice period of three months.
Search for subscribers in the Gigaset.net directory VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory Your handset is in idle status. Press and hold. If necessary, select from the list of available online directories and Gigaset.net press §OK§...
VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory If it has not been possible to find a matching entry, a corresponding message is displayed. You have the following options: ¤ Press the display key to start a new search. §New§...
Entering, editing and deleting own entry VoIP telephony via Gigaset.net Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory If you did not enter a name when using the phone for the first time (page 21), specify a name and enter yourself in the directory.
Network services Network services for VoIP Network services Network services for VoIP You can use the following network services to make calls via the VoIP connection. Settings for all calls General call forwarding Precondition: The VoIP provider supports call forwarding. ¢...
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Network services for VoIP Network services Activate/deactivate. Status: ¤ Press the display key §Save§ Please note: The setting applies to all VoIP phone numbers. Functions during a call Precondition: Your phone will permit two parallel VoIP connections (s. Allow 1 VoIP call only on page 126).
Using the directory and lists Directory/call-by-call list Using the directory and lists The options are: Directory Call-by-call list If applicable, online directories Last number redial list E-mail, SMS and messenger list Calls list You can store a maximum of 250 entries in the directory and call-by-call list (the actual number depends on the size of the individual entries).
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Directory/call-by-call list Using the directory and lists Storing a number in the directory ¢ New Entry ¤ Change multiple line input: Number Enter the number. Name Enter name. Quick Dial: Select number key for quick dial. ¤ Save the changes. Please note: –...
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Using the directory and lists Directory/call-by-call list Selecting entries in the directory and call-by-call list s / C Open the directory or call-by-call list. You have the following options: Use q to scroll to the entry until the required name is selected. Enter the first character of the name, or scroll to the entry using s if required.
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Directory/call-by-call list Using the directory and lists Copy List Send complete list to a handset (page 49). Available Memory Display the available entries in the directory and call-by-call list. Using quick dial keys How to assign phone numbers to the keypad on your handset is described on page 47. ¤...
You can define which online directories you wish to use via the Web configurator (page 140). Exclusion of liability Siemens Home and Office Communication GmbH & Co KG assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/classified directory Precondition: The handset is idle and a VoIP connection is available.
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Using online directories Using the directory and lists Searching for an entry Precondition: You have opened the online telephone/classified directory. ¤ Making a multi-line entry: (Online directory) / Surname: Category/Name: (Classified directory) Enter the name, part of a name or the trade sector (max. 30 characters). Enter the name of the town in which the subscriber you are searching for lives.
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Using the directory and lists Using online directories Search result (hit list) The search result is shown as a list on the display. Example: Net Directory 3/50 Sand, Marie Elisabe... +49123456789 Parkstraße 11 Berlin, Germany View Options 1. 3/50: Consecutive number/total number of hits (only the consecutive number is displayed if the total number of hits >99) 2.
Last number redial list Using the directory and lists ¢ Refine search §Options§ Select and press §OK§ The search criteria from the previous search are adopted and entered in the corresponding fields. (Online directory) / Surname: (Classified directory) Category/Name: If necessary, change name/trade sector or extend partial name. City: If necessary, change the name of the town.
Using the directory and lists Opening lists with the message key Opening lists with the message key You can use the message key f to open the following lists: Network mailbox, see page 85 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on (page 83/ page 136) and the corresponding VoIP/fixed line network number is assigned to the handset as a receive number...
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Opening lists with the message key Using the directory and lists Calls list Precondition: Calling Line Identification (CLIP, page 33). Depending on the type of list set, the calls list contains missed calls ‰ received calls (marked with The numbers of the last 30 calls are saved. Multiple calls from the same number will be stored once in the list of missed calls (the latest call).
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Using the directory and lists Opening lists with the message key Managing entries in the calls list Pressing the display key deletes the marked entry. §Delete§ you can select more functions with q: After pressing the display key §Options§ Copy to Directory Copying a displayed number to the directory.
Opening lists with the message key Making cost-effective calls Making cost-effective calls Using the Internet (VoIP) is the preferred cost-effective way of making calls. You can also use your phone's cost control function for calls to fixed line or mobile phone networks.
SMS (text messages) SMS (text messages) You can only send and receive SMS messages via the fixed line network. When an SMS is sent, the base station automatically establishes a connection via the fixed line network. Your phone is supplied ready for sending SMS messages immediately. Preconditions: Calling Line Identification is enabled for your fixed line network connection.
Writing/sending an SMS SMS (text messages) Registering with the registration assistant ¢ ¢ The first time you open the v î Messaging menu, you will be asked whether you wish to be registered automatically with all entered SMS centres (see page 66). If you confirm with , you will be able to receive SMS messages from all registered SMS cen- §Yes§...
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SMS (text messages) Writing/sending an SMS Draft message list You can save an SMS in the draft message list and edit and send it later. Saving an SMS in the draft message list ¤ Write an SMS (page 59). Press the display key. §Options§...
Receiving an SMS SMS (text messages) Sending SMS messages to an e-mail address If your service provider supports the "SMS to e-mail" feature, you can also send your SMS messages to e-mail addresses. The e-mail address must be at the beginning of the text. You must send the SMS to the e- mail service of your SMS send centre.
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SMS (text messages) Receiving an SMS Incoming message list The incoming message list contains: All received SMS messages, starting with the most recent. SMS messages that could not be sent due to an error. New SMS messages are signalled on all Gigaset C47H handsets by the À icon in the display, the flashing message key f and an advisory tone.
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Receiving an SMS SMS (text messages) Replying to or forwarding SMS messages ¤ Read the SMS (page 62): Press the display key. §Options§ You have the following options: Reply Write and send a reply SMS directly (page 59). Edit Edit the text in the SMS and then send it (page 59). Forwarding an SMS ¤...
SMS (text messages) Notification by SMS Notification by SMS You can be notified about missed calls via SMS. Precondition: For missed calls, the caller's number (CLI) must have been transmitted. Notification is sent to your mobile phone or another phone with SMS functionality. You only need to set the phone number to which notification should be sent (notification number) and the notification type.
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SMS mailboxes SMS (text messages) Setting up and changing a personal mailbox Setting up a personal mailbox ¢ ¢ ¢ ¢ î Messaging Settings SMS Mailboxes Select mailbox, e.g. 2, and press Mailbox §OK§ ¤ Change multiple line input: On/Off: Activate or deactivate mailbox.
SMS (text messages) Setting SMS centres Setting SMS centres Entering/changing SMS centres ¤ You should find out about the services and special functions offered by your service pro- vider before you make a new application and/or before you delete pre-configured call numbers.
SMS info services SMS (text messages) SMS info services You can have your service provider send you specific information by SMS (e.g. weather forecast or the lottery numbers). A total of up to 10 info services can be saved. You can obtain information about the info services available and their costs from your service pro- vider.
SMS (text messages) Activating/deactivating SMS function Activating/deactivating SMS function If you deactivate the SMS function, you cannot send or receive any SMS messages with your phone. The settings you have made for sending and receiving SMS messages (e.g. the call num- bers of the SMS centres) and the entries in the incoming and draft message lists are saved even after you turn off your phone.
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SMS troubleshooting SMS (text messages) The SMS message is played back. 1. The "display call number" service is not activated. ¥ Ask your service provider to activate this function (chargeable). 2. Your mobile phone operator and your fixed line network SMS service provider have not agreed on a co-operation.
E-mail notifications Opening the incoming mail list E-mail notifications Your phone will notify you when new e-mail messages have been received on your incom- ing e-mail server. You can set your phone to periodically connect to your incoming e-mail server and check whether you have new e-mail.
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Opening the incoming mail list E-mail notifications Example display: Inbox Susi Sorglos 15.01.08 12:20 Louise Miller 15.01.08 11:15 Ý Options 1 E-mail address or name transmitted by the sender Bold: New message. 2 Date and time of receipt of e-mail message If the incoming message list on the incoming e-mail server is empty, No entries will appear...
E-mail notifications View the message header of an e-mail Mailbox settings incomplete! Incomplete entries for name of incoming e-mail server, user name and/or password. ¤ Check settings and complete if necessary (page 139). View the message header of an e-mail Precondition: You have opened the incoming mail list (page 70).
Messenger Messenger The messenger on your phone makes instant messaging possible (immediate message transfer, chatting). The phone supports the XMPP Messenger (Jabber). Instant messaging refers to communication between "friends" on the Internet. Subscribers exchange short messages, which are forwarded immediately. This gives rise to a flowing "conversation"...
Messenger Establishing a connection, going online Establishing a connection, going online When you go online, your buddy list will be displayed on the handset and you will receive messages from your buddies. Only one of the handsets connected to the base station can connect to the messenger server.
Changing/checking your personal status, going offline Messenger Lost connection If your phone loses its connection to the messenger server, the display key f will flash on the handset that had been connected to the messenger. In idle status it will display "Messenger connection failed!".
Messenger Opening the buddy list Changing status ¢ ¢ ¢ ¢ î Messaging Messenger User Status Change Status ‰ Select status and press = on). §OK§ Press and hold if necessary (idle status). Disconnect, go offline ¤ Select status, and respond to the security prompt.
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Opening the buddy list Messenger Example: Buddies Mark Julian & Lisa & Herbert Chat Info The Web names (nicknames) of your buddies are displayed on the list. If they do not have a Web name, the user ID is displayed. If the name of a buddy is longer than one line, it will be abbreviated.
Messenger Receiving messages Requesting information about buddies You have opened the buddy list (page 76). Select buddy. Press the display key. §Info§ The display depends on the provider. Example: Info Julian Online Julian.Reeves@jabbe r.com Ý Chat 1 Web name (nickname, abbreviated if necessary) 2 Status 3 User ID (format: userid@provider-domain;...
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Receiving messages Messenger Opening the message list using the The message key flashes. ¤ Press the message key f. ¤ Select list if required and press . The number in brackets indicates the Messenger: (2) §OK§ number of new messages. Please note: If you are in the messenger menu or one of its submenus/text editors and you press the flashing mes- sage key f, this will open the...
Messenger Writing and sending messages Reading messages Precondition: You have opened the message list and selected a message with q. ¤ Press the display key §Read§ The message is opened for you to read. You have the following options: Delete a message from the list You will return to the message list. §Delete§...
Calling a buddy Messenger Menu options for the text editor By pressing within the text editor you have the following options: §Menu§ Send Send message to buddy. Delete Text Delete the whole text. Calling a buddy You can call a buddy directly. Precondition: The messenger server supports calls using vCard and your buddy's vCard contains a phone number.
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Messenger Self-help with errors Errors when sending If it is not possible to send a message, a distinction is made between the following situa- tions: The connection to the messenger server is interrupted: A message is shown in the display to indicate that the connection to the messenger server has been interrupted.
Activating/deactivating network mailbox, entering numbers Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answer machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).
Using the network mailbox Configuring the network mailbox for fast access Configuring the network mailbox for fast access You can use fast access to make direct calls to a network mailbox. Assigning key 1 of the handset, changing assignments The setting for fast access is handset-specific. You can assign a different answer machine to key
on each registered handset.
Listening to messages on the network mailbox Using the network mailbox Listening to messages on the network mailbox Under the message key f you will find a list for each network mailbox that fulfils the fol- lowing requirements: The corresponding connections are allocated to the handset as receive numbers. The network mailbox phone number is saved on the base station.
It will use the fixed line network number and the first VoIP number as send numbers. For how to change the assignments, see page 129. Registering another Gigaset C47H handset on the Gigaset C470 IP Before you can use your handset, you must register it to a base station.
– The handset with the internal number 6 is being used: the handset you wish to register cannot be registered. Registering other handsets with Gigaset C470 IP You can register other Gigaset handsets and handsets for other devices with GAP function- ality as follows.
Using several handsets Changing a handset's internal number Changing a handset's internal number A handset is automatically assigned the lowest free number on registration. In the list of internal parties, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). Numbers 1-6 can only be assigned once each.
Making internal calls Using several handsets Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Initiate internal call. Enter the number of the handset. Initiate internal call. Select handset. Press the talk key.
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Using several handsets Making internal calls Initiating internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Open the list of handsets.
Using a handset as a room monitor Using several handsets Using a handset as a room monitor If the room monitor is activated, a previously stored destination number is called as soon as a set noise level is reached in the room. You can save an internal or external number in your handset as the destination number.
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Using several handsets Using a handset as a room monitor Level: Set noise level sensitivity (Low or High). ¤ Press the display key to save the entry. §Save§ You can use the display key to switch directly to the room monitor settings. §Options§...
Changing the display language Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the display language You can view the display texts in different languages. ¢ ¢ ¢ Ð Settings Handset Language...
Handset settings Setting the screen picture Setting the screen picture You can display a picture or a screen picture (picture or digital clock) when the handset is in idle status. This will replace the idle status display. It may conceal the date, time and name.
Quick access to functions Handset settings Quick access to functions The display keys on your handset are preset to fulfil certain functions. You can change the configuration, i.e. assign other functions to the display keys. To start the function, you then simply need to press the button. Changing display key assignments ¤...
Handset settings Activating/deactivating auto answer Activating/deactivating auto answer If you activate this function, when you receive a call you can simply lift the handset out of the charging cradle without having to press the talk key c. ¢ ¢ Ð Settings Handset Auto Answer...
Changing ringer tones Handset settings Changing ringer tones Volume: You can choose between five volumes (1–5; e.g. volume 2 = ˆ) and the "cre- scendo" ring (6; volume increases with each ring = ‰). Ringer tones: You can select various ringer tones. You can set different ringer tones for the following functions: Ext.
Handset settings Activating/deactivating advisory tones Activating/deactivating the ringer tone You can deactivate the ringer tone on your handset before you answer a call or when the handset is in idle status; the ringer tone can be deactivated permanently or just for the cur- rent call.
Setting the alarm clock Handset settings ¤ Change multiple line input: Key Tones: Select or Off. Confirm.: Select or Off. Battery: Select On, Call. The battery warning tone is only activated/deactivated and only sounds during a call. Press the display key to save the setting. §Save§...
Handset settings Restoring the handset to the factory settings Deactivating the wake-up call/repeating after a pause (snooze mode) Precondition: A wake-up call is sounding. Press the display key. The wake-up call is deactivated. §OFF§ Press the display key or any key. The wake-up call is deactivated and then §Snooze§...
Protecting against unauthorised access Base station settings Base station settings The base station settings are carried out using a registered Gigaset C47H handset. Protecting against unauthorised access Protect the system settings of the base station with a system PIN known only to yourself. You have to enter the system PIN if, among other things, you register and de-register a handset, change VoIP settings or reset the phone to factory settings.
Base station settings Activating/deactivating music on hold The following are not reset: Date and time System PIN SMS info services The handsets are still registered. ¢ ¢ ¢ Ð Settings Base Base Reset Enter the system PIN and press §OK§ Press the display key to confirm.
Setting the default connection Base station settings Setting the default connection You can make settings according to whether you want to make calls via VoIP or the fixed line network by default. Please note: The standard connection is only relevant when dialling numbers that are not subject to dialling plans (page 133) and are entered without a line suffix (page 31).
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Automatic firmware update Your phone will check daily whether a newer firmware update is available via the Internet on the Siemens configuration server. If this is the case, the message New firmware available will be displayed when the handset is in idle status, and the message key f flashes.
In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Siemens configura- tion server and store them on your phone.
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After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available via the Internet on the Siemens configuration server. If this is the case, when the handset is in idle status the message will be displayed, and the message key f flashes.
Setting the phone's IP address in LAN Making VoIP settings Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN. The IP address can be assigned to the base station automatically (by the router) or manu- ally.
Making VoIP settings Activating/deactivating display of VoIP status messages DNS Server: = Static: IP Address Type Enter the IP address for the preferred DNS server. The DNS server (Domain Name Sys- tem) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made.
Setting recall Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only concern fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Iden- tification.
Web configurator – configuring the telephone via a PCConnect the PC with the telephone's Web con- Web configurator – configuring the telephone via a PC The Web configurator is the Web interface for your phone. It allows you to make the set- tings for your phone's base station via your PC's Web browser.
Logging in, setting the Web configurator languageWeb configurator – configuring the telephone via a ¤ Enter http:// and the telephone's current IP address (for example: http://192.168.2.2) into the address field of the Web browser. ¤ Press the return key. A connection is established to the phone's Web configurator. Establish a connection via Gigaset config: Precondition: The router is connected to the Internet and your PC can access the Internet via the router.
Web configurator – configuring the telephone via a PC Logging off Logging off In the menu bar (page 113) at the top right of every Web page in the Web configurator, you will see the command. Click to log off from the Web configurator. Log Off Log Off Warning:...
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Structure of the Web pages Web configurator – configuring the telephone via a PC Menu bar In the menu bar, the Web configurator menus are offered in the form of tab pages. The following menus are available: Home The start screen is opened once you have registered with the Web configurator. It con- tains information on the Web configurator functions.
Web configurator – configuring the telephone via a PC Opening Web pages – Alternative options. The active option in the list is highlighted with , and the non- active option with . You can activate an option by clicking . The previously acti- vated option is deactivated.
Setting phone with Web configurator Web configurator – configuring the telephone via a PC Setting phone with Web configurator You can make the following settings using the Web configurator: Connecting your phone to the local network (page 116) Configuring for telephony –...
Web configurator – configuring the telephone via a PC IP Configuration IP Configuration Assigning the IP address Make the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individual components/terms, see the glossary (page 172).
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IP Configuration Web configurator – configuring the telephone via a PC Alternate DNS server (optional) Enter the IP address for the alternative DNS server that should be used in situations where the preferred DNS server cannot be reached. Click to save the changes. Click Cancel to reject the changes.
Web configurator – configuring the telephone via a PC Configuring telephone connections Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
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Configuring telephone connections Web configurator – configuring the telephone via a PC Suffix Line suffix that you have to add to the phone number of an outgoing call to allow the account assigned to the suffix to be used as the sending account. Example: if you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the number you have assigned to your handset as the send number and whether you press briefly/press and hold the talk key.
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Web configurator – configuring the telephone via a PC Configuring telephone connections The areas General Provider Data (page 122) and (page 123) Network can be shown and hidden by clicking the Show Advanced Settings Hide Advanced Settings buttons. You must enter the VoIP provider's general access data in these areas. You can download this data for many VoIP providers from the Internet (see "Area: Auto Configuration").
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Authentication password). Profile files of the most important VoIP providers are available on the Siemens Internet server for downloading. The address for the server is stored in your phone (page 144). Proceed as follows to load the data onto your telephone: ¤...
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Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Siemens con- figuration server (page 120), then the fields in this area will be preset with the data from the download. Generally speaking, you do not need to configure any settings in this area.
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Network Please note: If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 121), then some fields in this area will be preset with the data from the download (e.g. the settings for the STUN server and outbound proxy).
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Web configurator – configuring the telephone via a PC Configuring telephone connections STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
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Configuring telephone connections Web configurator – configuring the telephone via a PC Activating a new connection If you have configured a new VoIP connection, you must also activate it. In the Connections list: ¤ Activate the relevant option in the Active column ( = activated).
Web configurator – configuring the telephone via a PCOptimising voice quality for VoIP connections Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice quality for VoIP telephony. ¤ ¢ ¢ Open the following Web page: Settings Telephony Audio.
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Optimising voice quality for VoIP connectionsWeb configurator – configuring the telephone via a PC Please note: If only one VoIP connection is permitted, the following VoIP network services are no longer available: – Call waiting Call waiting is not displayed during a call via VoIP –...
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Voice quality and infrastructure A Gigaset C470 IP will allow you to make calls with good voice quality via the Internet. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.
Setting the telephone default connection Web configurator – configuring the telephone via a PC If, for example, the router does not have QoS, then the voice quality is not as good. Please see the specialist documentation for further information. Setting the telephone default connection The default telephone connection defines which line type (VoIP or fixed line network) will be used to dial numbers when you briefly press the c key.
Web configurator – configuring the telephone via a PC Call Forwarding to activate VoIP connections Please note: The fixed line network number is permanently assigned to each handset as a send number. This assignment cannot be deactivated. It ensures that emergency calls can be made from every hand- set.
Setting DTMF signalling for VoIP Web configurator – configuring the telephone via a PC Setting DTMF signalling for VoIP DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes. To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as "SIP Info"...
Web configurator – configuring the telephone via a PC Configuring call forwarding via VoIP Use random ports Click if you do not want the phone to use fixed ports for port, but SIP port rather to use any free ports. The use of random ports makes sense if you want several phones to be operated on the same router with NAT.
Setting area code predialling Web configurator – configuring the telephone via a PC Setting area code predialling On the base station, save the complete code (with international code) for the area in which you are using the phone. For VoIP calls you must generally always dial the area code – even for local calls. You can save the need to dial the area code for local calls by setting your phone to prefix this code for all VoIP calls made in the same local area.
Web configurator – configuring the telephone via a PC Defining dialling plans – cost control Please note: You can override dialling plans, with the exception of blocks, as follows: – Dial the number with a line suffix (e.g. 123456789#3, see page 31). –...
Defining dialling plans – cost control Web configurator – configuring the telephone via a PC Examples: You want to block your phone for all 0900 numbers. Dialling plan: = 0900 Phone Number Connection Type Block All calls to the mobile phone network shall be made via your VoIP connection with provider B.
Web configurator – configuring the telephone via a PCActivating/deactivating network mailbox, ente- Activating/deactivating network mailbox, entering numbers Many fixed network providers and VoIP providers offer answer machines on the network – these are know as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).
Saving messenger access data Web configurator – configuring the telephone via a PC Saving messenger access data The messenger client in your base station enables instant messaging (immediate mes- sage transfer, chatting). The phone supports the XMPP messenger (Jabber). In order for you to use your phone's messenger to "go online" and "chat" on the Internet, the access data of a messenger server must be saved on your phone.
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Web configurator – configuring the telephone via a PC Saving messenger access data ¤ Enter the priority for your phone in the field. Select a number between -128 Priority (highest priority) and 127 (lowest priority) for the priority. The default is: 5 ¤...
Making e-mail settings Web configurator – configuring the telephone via a PC Making e-mail settings You can use your phone to be notified about new e-mail messages on your incoming e-mail server (page 70). You must store the address/DNS name of your incoming e-mail server and your personal access data in the phone and activate the e-mail check with the incoming e-mail server, so that the phone can connect to the incoming e-mail server and your mailbox.
Web configurator – configuring the telephone via a PCSelecting and registering online directories for Selecting and registering online directories for access You can use online directories (net directory and yellow pages) on your handset. You can use your telephone's Web configurator to define which online directories you wish to use. You can also elect to display the name under which the caller making an incoming call is saved in the online or Gigaset.net directory (Display of caller’s...
Changing internal handset numbers and names Web configurator – configuring the telephone via a Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal name ("INT "INT 2" etc.) when it registers with the base station (page 86). 1", The internal numbers and names of all registered handsets can be changed.
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Web configurator – configuring the telephone via a PC Loading and deleting handset directories to/ Please note: – You can find information on the vCard format (vcf) on the Internet, e.g. under: www.en.wikipedia.org/wiki/VCard or www.de.wikipedia.org/wiki/VCard (You can set the display language at the bottom left-hand side in the navigation area of the Web page.) –...
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7. Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-01-12T11:00) 8. Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
If necessary, you can load updates of the base station firmware onto your phone. The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the Data server field.
Activating/deactivating the automatic version checkWeb configurator – configuring the telephone via Firmware update from local firmware file It is possible under exceptional circumstances that you receive, for instance, a firmware file from Service that you can upload from your PC to your telephone (e.g. because the firmware update via the Internet did not work).
Web configurator – configuring the telephone via a PC Copy date and time from time server Copy date and time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the calls list and for the "alarm clock" function. There are two methods for updating the time and date on your base station: manually with one of the registered handsets (page 13) or automatically by synchronisation with a time server on the Internet.
Querying the phone status Web configurator – configuring the telephone via a PC Please note: – The default time server "europe.pool.ntp.org" will remain stored in the base station even if you overwrite it. If you delete your time server from the Time Server field and synchronisation is still activated, the base station will return to synchronisation with the default time server.
When it has fully dried out, you will normally be able to use it again. Questions and answers If you have any questions about using your phone, visit us at www.siemens.com/gigaset- customercare at any time. The table below contains a list of common problems and possi- ble solutions.
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Questions and answers Appendix flashes on the display. Base "X" 1. The handset is out of range of the base station or the base station's range has changed because eco mode is active. ¥ Move the handset closer to the base station. ¥...
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Appendix Questions and answers You have made a call via VoIP but cannot hear the other caller. Your phone is connected to a router with NAT/firewall. ¥ Your STUN server (page 123) or outbound proxy (page 124) settings are incomplete or incorrect. Check the settings.
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File corrupted! ¥ Please only use firmware and downloads that are made available on the preconfigured Sie- mens server (page 144) or at www.siemens.com/gigasetcustomercare. 3. If is displayed, the download server may not be accessible. Server not accessible! ¥...
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Appendix Questions and answers VoIP status codes If you have problems with your VoIP connections, activate the Show Stat. on HS function (page 106, page 144). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department. In the following tables you will find the meanings of the most important status codes and messages.
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Questions and answers Appendix Status Meaning code 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable.
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Appendix Questions and answers Status Meaning code 0x505 The server rejects the query because the indicated version number of the SIP protocol does not at least concur with the version that is used by server or the SIP device involved in this query.
Checking service information Appendix Checking service information You may need the service information of your phone (base station and handset) for Cus- tomer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 sec.
We offer you support that is fast and tailored to your specific needs! Our Online Support on the Internet can be reached any time from anywhere. http://www.siemens.com/gigasetcustomercare It provides you with 24/7 support for all our products. It also provides a list of FAQs and answers plus user guides and current software updates (if available for the product) for you to download.
At the time of going to print, batteries up to 900 mAh were available and had been tested in the system. Due to the constant progression in battery development, the list of recom- mended batteries in the FAQ section of the Gigaset Customer Care pages is regularly updated: www.siemens.com/gigasetcustomercare...
Appendix Icons Power consumption for base station and charger The power consumption for the base station is approx. 1.3 watt. The power consumption for the charging cradle is approx. 0.5 watt. General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880–1900 MHz...
Example of a menu input Appendix Example of a menu input The steps you need to perform are shown in abbreviated form in the user guide. This is illustrated below using the example of "Setting the contrast for the display". The things you have to do are explained in the boxes.
Appendix Example of multiple line input Example of multiple line input In many situations you can change settings or enter data in several lines of a display. In this user guide, icons are used to guide you step by step through multiple line input. This is illustrated below using the example of "Setting the date and time".
Writing and editing text Appendix Writing and editing text The following rules apply when writing text: Control the cursor with u v t s. Characters are inserted to the left of the cursor. Press the star key * to display the table of special characters (see below "Entering spe- cial characters".) The first letter of the name of directory entries is automatically capitalised, followed by lower case letters.
You can see briefly in the display whether upper case, lower case or digits is selected. Gigaset C470 IP – Free software The firmware for your Gigaset C470 IP includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright.
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Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co.
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Appendix Gigaset C470 IP – Free software Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder.
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Gigaset C470 IP – Free software Appendix 1. You may copy and distribute verbatim copies of the Library's complete source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appro- priate copyright notice and disclaimer of warranty;...
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Appendix Gigaset C470 IP – Free software However, linking a "work that uses the Library" with the Library creates an executable that is a deriva- tive of the Library (because it contains portions of the Library), rather than a "work that uses the library".
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Gigaset C470 IP – Free software Appendix a) Accompany the combined library with a copy of the same work based on the Library, uncombined with any other library facilities. This must be distributed under the terms of the Sections above.
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Appendix Gigaset C470 IP – Free software NO WARRANTY 15. BECAUSE THE LIBRARY IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE LIBRARY, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE LIBRARY "AS IS"...
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SMS (precondition: CLIP must be enabled) PC interface, e.g. for managing directory entries, ringer tones and screensavers Headset socket Bluetooth Room monitor Walky-talky function www.siemens.com/gigasetSL37H Gigaset S45 handset Illuminated colour display (4096 colours) Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries...
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Configuration options for the second ringer key (separate intercom call, activating interior lighting, or function such as first ringer key) www.siemens.com/GigasetHC450 All accessories are available from your mobile phone retailer. Only use original accessories. This will avoid possible health risks and damage to property, and also ensure that all the relevant regulations are complied with.
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connec- tion pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
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Glossary Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time. Chatting in this sense is understood to be a written form of communication. Client Application that requests a service from a server. Codec Coder/decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via...
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You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (of several) Web server on the Internet (e.g. Siemens Home) The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
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Glossary Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it registers or at certain time intervals. See also: Static IP address DynDNS Dynamic DNS Domain names and IP addresses are realised via DNS.
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Glossary G.711 a law, G.711 µ law Standard for a Codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN fixed line. As there is little compression, the necessary bandwidth is around 64 kbit/s per voice con- nection, but the delay caused by coding/decoding is only 0.125 ms.
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Glossary Headset Combination of microphone and headphone. A headset makes handsfree talking more comfortable. There are headsets available that are connected to the handset by a cable. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several Network subscribers.
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Glossary The IP address is made up of the network number and the number of the Network sub- scribers (e.g. phone). Depending on the Subnet mask, the front one, two or three parts make up the network number and the rest of the IP address addresses the network com- ponent.
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Glossary Network Address Translation Method for converting (private) IP addresss to one or more (public) IP addresses. NAT enables the IP addresses of Network subscriberss (e.g. VoIP telephones) in a LAN to be concealed behind a shared IP address for the Router on the Internet. VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address).
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Glossary Port forwarding The Internet gateway (e.g. your router) forwards data packets from the Internet that are directed to a certain Port to the port concerned. This allows servers in the LAN to offer services on the Internet without you needing a public IP address. Port number Indicates a specific application of Network subscribers.
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Glossary Random Access Memory Memory in which you have reading and storage rights. Items such as melodies and screen pictures are saved in the RAM after you have loaded them onto the phone via the Web configurator. Registrar The registrar manages the Network subscribers current IP addresses. When you regis- ter with your VoIP provider, your current IP address is saved on the registrar.
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Glossary Server Provides a service to other Network subscribers (Clients). The term can indicate a com- puter/PC or an application. A server is addressed via IP address/Domain name and Port. SIP (Session Initiation Protocol) Signalling protocol independent of voice communication. Used for establishing and ending a call.
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The sender is not notified about whether it is received. Uniform Resource Identifier Character sequence for identifying resources (e.g. e-mail recipient, http://siemens.com, files). On the Internet URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.
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Glossary Voice codec See Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway Provider is an Internet service provider that provides a Gateway for Internet telephony.