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Siemens Gigaset C470 IP Manual
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Siemens Gigaset C470 IP Manual

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See also: User Manual , Manual
s
Gigaset C470 IP / C475 IP
Issued by
Siemens Home and Offi ce Communication Devices GmbH & Co. KG
Schlavenhorst 66
D-46395 Bocholt
© Siemens Home and Offi ce Communication Devices GmbH & Co. KG 2007
All rights reserved. Subject to availability.
Gigaset
Rights of modifi cation reserved.
www.siemens.com/gigaset
VoIPon
www.voipon.co.uk
sales@voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299

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Summary of Contents for Siemens Gigaset C470 IP

  • Page 1 Siemens Home and Offi ce Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt © Siemens Home and Offi ce Communication Devices GmbH & Co. KG 2007 All rights reserved. Subject to availability. Gigaset Rights of modifi cation reserved.

  • Page 2: The Handset At A Glance

    The handset at a glance The handset at a glance 6 Hash key Keypad lock on/off (press and hold, page 31) Switch between upper/lower case letters and digitsfor text input (page 160) 7 Call-by-call list key (not for VoIP) Open call-by-call list 8 Microphone 9 Recall key Fixed line network:...

  • Page 3: The Base Station At A Glance

    The base station at a glance The base station at a glance Base station key 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: data transfer to LAN connection Press briefly: start paging (page 89), display IP address on handset Press and hold: set base station to registration mode...

  • Page 4: Table Of Contents

    Safety precautions ... . 6 Functions during a call ... . 42 Gigaset C470 IP/C475 IP – Using the directory and lists . . 43 More than just a telephone .
  • Page 5 Contents Using the network mailbox ..86 Activating/deactivating display of VoIP status messages ... . 110 Configuring fast access for the network Checking the base station MAC mailbox .
  • Page 6 Writing and editing text ..160 Gigaset C470 IP/C475 IP – Free software ....162 Accessories .

  • Page 7: Safety Precautions

    If you give your Gigaset to someone else, make sure you also give them the user ƒ guide. Please remove faulty base stations from use or have them repaired by Siemens Service, as they could interfere with other wireless services. All electrical and electronic equipment must be disposed of separately from gen- eral household waste using the sites designated by local authorities.
  • Page 8 Safety precautions Warning: When the keypad lock is active, you cannot call emergency numbers. Please note: Not all of the functions described in this user guide are available in all countries. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 9: Gigaset C470 Ip/C475 Ip - More Than Just A Telephone

    Make sure your phone is always up-to-date. Keep yourself informed about firmware updates on the Internet and download them onto your phone (page 105). Your Gigaset C470 IP/C475 IP has a protected operating system that offers increased security against viruses from the Internet.

  • Page 10: Voip

    You can find a list of recommended routers on the Internet at: www.siemens.com/gigasetcustomercare Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP" or "Gigaset C475 IP". Search for "Router", for example. Access to the services of a VoIP provider. You can open up to six accounts with different VoIP providers.

  • Page 11: First Steps

    Firmware updates: Whenever there are new or improved functions for your Gigaset C470 IP/C475, base station firmware updates will be made available for you to download to your phone (page 105). If this results in oper- ational changes to your phone, a new version of this user guide will be published on the Internet at www.siemens.com/gigaset...
  • Page 12 Setting up the handset for use First steps ¤ Insert the batteries the right way round (see figure). The polarity is indicated in/on the battery compartment. The handset switches on automatically. You will hear a confirmation tone. Closing the battery cover ¤...
  • Page 13 First steps Setting up the handset for use Initial charging and discharging of batteries If the handset is activated, the flashing battery icon e in the top right of the display indi- cates that the batteries are being charged. During handset operation, the battery icon indicates the charge status of the batteries (page 1).

  • Page 14: Installing The Base Station

    Installing the base station First steps Manual setting: You can use the menu at a later point to enter the date and time. ¤ ¢ ¢ or open the v Ð Press menu. Settings Date/Time §Time§ ¤ Change multiple line input: Date: Enter the day, month and year in 6-digit format, e.g.

  • Page 15: Connecting The Base Station

    Figure 1 Connecting the phone to the fixed line and the Internet 1 Internet connection: Router and modem (shown here) or router with integrated modem. 2 Gigaset C470 IP or C475 IP base station 3 Gigaset C47H handset 4 PC in LAN Follow the steps in the order given below: 1.
  • Page 16 Connecting the base station First steps Connecting the base station to the fixed line and the mains power supply ¤ Please first connect the phone jack and then the mains adapter, as shown below. Push the cables into the cable duct. 1 Rear view of base station.

  • Page 17: Making Settings For Voip Telephony

    First steps Making settings for VoIP telephony Connecting the base station to the router For Internet access you need a router connected to the Internet via a modem (this may be integrated in the router). 1 Side view of the base station 2 Network plug (LAN) with network cable 3 Network plug on the router As soon as the cable connecting the phone and router is plugged in, the paging key lights...
  • Page 18 You can also call up the connection assistant at any time via the menu (page 107). Downloading VoIP provider data The phone establishes a connection with the Siemens server on the Internet. Various pro- files with general access data for different VoIP providers can be downloaded here.
  • Page 19 First steps Making settings for VoIP telephony The necessary general access data for your VoIP provider will be downloaded and saved on the phone. ” If the data for your VoIP provider is not available for download, press the display key twice. You can then carry out the following steps with the connection assistant.
  • Page 20 Making settings for VoIP telephony First steps Press the display key. §Yes§ Enter your Gigaset.net name: Enter the name that you would like to be listed under in the Gigaset.net direc- tory and press . The name may contain up to 25 characters. §OK§...
  • Page 21 First steps Making settings for VoIP telephony Server not accessible! The phone has no connection to the Internet. ¤ Check the cable connection between the base station and the router (the LED on the base station must light up) and the connection between the router and the Internet con- nection.

  • Page 22: Belt Clip And Headset

    Belt clip and headset First steps Belt clip and headset By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity. Attaching the belt clip The handset has notches at the top and on each side (level with the loudspeaker) for attaching the belt clip.

  • Page 23: Menu Trees

    Menu trees Phone menu Menu trees Phone menu Open the main menu on your phone by right-clicking the control key when the handset is in idle status: v. There are two ways to select a function: Using number combinations ("shortcut") ¤...
  • Page 24 Phone menu Menu trees 1-1-6 Settings 1-1-6-1 Service Centres page 61 1-1-6-2 SMS Mailboxes page 60 1-1-6-3 Notify Number page 58 1-1-6-4 Notify Type page 59 1-2 E-mail page 73 1-3 Messenger 1-3-1 Buddies page 79 1-3-2 User Status 1-3-2-1 Change Status page 79 1-3-2-2 Info page 79...
  • Page 25 Menu trees Phone menu 5-4 Handset 5-4-1 Language page 95 5-4-2 Auto Answer page 97 5-4-3 Register H/Set page 88 5-4-4 Reset Handset page 102 5-5 Base 5-5-1 Calls List Type 5-5-1-1 Missed Calls page 49 5-5-1-2 All Calls 5-5-2 Music on hold page 104 5-5-3...

  • Page 26: Web Configurator Menu

    Web configurator menu Menu trees 5-7-2 Connection Assist. page 107 5-7-6 Fixed Line 5-7-6-1 Dialling Mode page 111 5-7-6-2 Recall page 111 5-7-7 VoIP Show Stat. on HS Enter page 110 system Select Provider page 107 PIN. Provider Registr. page 108 Web configurator menu Home page 113...

  • Page 27: Making Calls With Voip And The Fixed Line Network

    Making calls with VoIP and the fixed line network Making an external call Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP).
  • Page 28 Making an external call Making calls with VoIP and the fixed line network Selecting the connection type using display keys and making a call Precondition: The display keys on your handset have been assigned and/or §FixedLine§ §IP§ (page 97). §FixedLine§ §IP§...

  • Page 29: Ending A Call

    Making calls with VoIP and the fixed line network Ending a call Cancelling the dialling operation You can cancel the dialling operation with the end call key a. Dialling emergency numbers – defining dialling plans You can use the Web configurator to block certain numbers or to define which of your numbers (fixed line network, VoIP) should be used to call specific numbers (Dialling Plans,...

  • Page 30: Accepting A Call

    Accepting a call Making calls with VoIP and the fixed line network Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note: Only calls to receive numbers that are assigned to your handset will be signalled (page 130).

  • Page 31: Handsfree Talking

    Making calls with VoIP and the fixed line network Handsfree talking Call display You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...

  • Page 32: Muting The Handset

    Muting the handset Operating the handset If you wish to place the handset in the charging cradle during a call: ¤ Press and hold the handsfree key d while placing the handset in the charging cradle. ¤ If the handsfree key d does not light up, press the key again. For how to adjust the loudspeaker volume, see page 98.

  • Page 33: Control Key

    Operating the handset Control key Control key In this user guide, the side/position of the control key that you must press in the given oper- ating situation is shown in black (top, bottom, right, left). Example: t for "press up on the control key".

  • Page 34: Display Keys

    Display keys Operating the handset Display keys The current display functions are shown in the bottom display line in reversed highlights. The function of the display keys changes depending on the particular operating situation. Example: 1 Current display key functions are shown in the bottom display line. 2 Display keys The most important display icons are: Open a situation-dependent menu (context menu).

  • Page 35: Menu Guidance

    Operating the handset Menu guidance Menu guidance Your telephone's functions are accessed using a menu that has a number of levels. Main menu (first menu level) ¤ To open the main menu, press v with the handset in idle status. The main menu functions are shown in the display as a list with colour icons.

  • Page 36: Voip Telephony Via Gigaset.net

    Exclusion of liability Gigaset.net is a voluntary service provided by Siemens Home and Office Communication GmbH & Co KG with no liability or guarantee for the availability of the network. This service can be terminated at any time with a notice period of three months.

  • Page 37: Search For Subscribers In The Gigaset.net Directory

    VoIP telephony via Gigaset.net Search for subscribers in the Gigaset.net directory Search for subscribers in the Gigaset.net directory Your handset is in idle status. Press and hold. If necessary, select from the list of available online directories and Gigaset.net press §OK§...
  • Page 38 Search for subscribers in the Gigaset.net directory VoIP telephony via Gigaset.net If there are too many matching entries in the Gigaset.net directory, the message Too many entries found! is displayed instead of a hit list. ¤ Press the display key to start a refined search.

  • Page 39: Entering, Editing And Deleting

    VoIP telephony via Gigaset.net Entering, editing and deleting own entry Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory If you did not enter a name when using the phone for the first time (page 18), specify a name and enter yourself in the directory.

  • Page 40: Network Services - Fixed Line

    Settings for all calls Network services – fixed line Network services – fixed line The following network services can only be used for making calls via the fixed line network. Network services are functions that your network provider makes available to you. You have to request these services from your network provider.

  • Page 41: Functions During A Call

    Network services – fixed line Functions during a call Functions during a call Consultation call During a call: Press the display key. §Ext.Call§ Enter a number or copy it from the directory and press §OK§ The number will be dialled via the fixed line connection. Please note: After a few seconds, the number selected for a consultation call is saved in the last number redial list.

  • Page 42: Network Services - Voip

    Settings for all calls Network services – VoIP Network services – VoIP You can use the following network services to make calls via the VoIP connection. Settings for all calls General call forwarding Precondition: The VoIP provider supports call forwarding. ¢...

  • Page 43: Functions During A Call

    Network services – VoIP Functions during a call Functions during a call Precondition: Your phone will permit two parallel VoIP connections (s. Allow 1 VoIP call only on page 128). Consultation call During a call: Press the display key. §Ext.Call§ Enter the number or copy from the directory and press and release/press and hold c.

  • Page 44: Using The Directory And Lists

    Directory/call-by-call list Using the directory and lists Using the directory and lists The options are: Directory Call-by-call list If applicable, online directories Last number redial list E-mail, SMS and messenger list Calls list Answer machine list (for Gigaset C475 IP) You can store a maximum of 250 entries in the directory and call-by-call list (the actual number depends on the size of the individual entries).
  • Page 45 Using the directory and lists Directory/call-by-call list Storing a number in the directory ¢ New Entry ¤ Change multiple line input: Number Enter the number. Name Enter name. Quick Dial: Select number key for quick dial. ¤ Save the changes. Please note: –...
  • Page 46 Directory/call-by-call list Using the directory and lists Selecting entries in the directory and call-by-call list s / C Open the directory or call-by-call list. You have the following options: Use q to scroll to the entry until the required name is selected. Enter the first character of the name, or scroll to the entry using s if required.
  • Page 47 Using the directory and lists Directory/call-by-call list Copy List Send complete list to a handset (page 46). Available Memory Display the available entries in the directory and call-by-call list. Using quick dial keys How to assign phone numbers to the keypad on your handset is described on page 44. ¤...

  • Page 48: Last Number Redial List

    Last number redial list Using the directory and lists Copying a number from the directory In many operating situations you can open the directory to copy a number, for example. Your handset need not be in idle status. ¤ Depending on the operating situation, open the directory with s or Ò...

  • Page 49: Opening Lists With The Message Key

    Using the directory and lists Opening lists with the message key Opening lists with the message key You can use the message key f to open the following lists: Answer machine list (Gigaset C475 IP only) Configuring the network mailbox If a network mailbox is configured for fast access and the network provider supports this function (page 87).
  • Page 50 Opening lists with the message key Using the directory and lists Calls list Precondition: Calling Line Identification (CLIP, page 29). Depending on the type of list set, the calls list contains missed calls ‰ received calls (marked with on the Gigaset C475 IP: calls received by the integrated answer machine (marked with Ã) The numbers of the last 30 calls are saved.
  • Page 51 Using the directory and lists Opening lists with the message key Type of entry: ‰ – accepted calls ( – missed calls – calls recorded by the answer machine (Ã, Gigaset C475 IP only) Managing entries in the calls list Pressing the display key deletes the marked entry.

  • Page 52: Making Cost-Effective Calls

    Opening lists with the message key Making cost-effective calls Making cost-effective calls Using the Internet (VoIP) is the preferred cost-effective way of making calls. You can also use your phone's cost control function for calls to fixed line or mobile phone networks.

  • Page 53: Sms (Text Messages)

    SMS (text messages) SMS (text messages) You can only send and receive SMS messages via the fixed line network. When an SMS is sent, the base station automatically establishes a connection via the fixed line network. Your phone is supplied ready for sending SMS messages immediately. Preconditions: Calling Line Identification is enabled for your fixed line network connection.

  • Page 54: Writing/Sending An Sms

    Writing/sending an SMS SMS (text messages) Writing/sending an SMS Writing an SMS ¢ ¢ î Messaging Mailbox 2 Select mailbox if necessary and press (page 59). §OK§ Enter mailbox PIN if necessary and press §OK§ New SMS Select and press §OK§...
  • Page 55 SMS (text messages) Writing/sending an SMS Opening the draft message list ¢ ¢ ¢ î (mailbox, mailbox PIN) Messaging Outgoing (3) Select and press . The number of SMS messages in the list will be shown in §OK§ brackets (e.g. (3)). The first list entry is displayed, e.g.
  • Page 56 Writing/sending an SMS SMS (text messages) Sending SMS messages to an e-mail address If your service provider supports the "SMS to e-mail" feature, you can also send your SMS messages to e-mail addresses. The e-mail address must be at the beginning of the text. You must send the SMS to the e- mail service of your SMS send centre.

  • Page 57: Receiving An Sms

    SMS (text messages) Receiving an SMS Receiving an SMS All received SMS messages are saved in the incoming message list. Linked SMS messages are displayed as one message. If this is too long (it consists of too many linked individual SMS messages) or if it was not fully transmitted, it will be split into several individual SMS messages.
  • Page 58 Receiving an SMS SMS (text messages) Deleting the incoming message list All new and old SMS messages in the list are deleted. ¤ Open the incoming message list. Open menu. §Options§ Select, press and confirm with . The list is cleared. Delete all §OK§...

  • Page 59: Notification By Sms

    SMS (text messages) Notification by SMS Dialling numbers from SMS texts/transferring to the directory ¤ Read the SMS (page 56) and scroll to the telephone number. The digits are reverse-highlighted. Briefly press/press and hold the talk key to dial the number. Ó...

  • Page 60: Sms Mailboxes

    SMS mailboxes SMS (text messages) Setting the notification type ¢ ¢ ¢ ¢ î Messaging Settings Notify Type ¤ Change multiple line input if necessary: Missed Calls: Select if you require SMS notification. Ans Machine: (Gigaset C475 IP) Select if you require SMS notification. ¤...
  • Page 61 SMS (text messages) SMS mailboxes Setting up and changing a personal mailbox Setting up a personal mailbox ¢ ¢ ¢ ¢ î Messaging Settings SMS Mailboxes Select mailbox, e.g. 2, and press Mailbox §OK§ ¤ Change multiple line input: On/Off: Activate or deactivate mailbox.

  • Page 62: Setting Sms Centres

    Setting SMS centres SMS (text messages) Sending an SMS to a personal mailbox To send an SMS to a personal mailbox, the sender must know your ID and enter it after your number. ¤ You can send your SMS contact an SMS via your personal mailbox. Your SMS contact will then receive your SMS number with current ID and can save it in their directory.

  • Page 63: Sms On A Pabx

    SMS (text messages) SMS on a PABX SMS on a PABX You can only receive an SMS when the Calling Line Identification is forwarded to the extension of the PABX (CLIP). The CLIP evaluation of the phone number for the SMS cen- tre takes place in your Gigaset.
  • Page 64 SMS troubleshooting SMS (text messages) Self-help with errors The following table lists error situations and possible causes and provides notes on trouble- shooting. You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥ Ask your service provider to enable this service.

  • Page 65: Operating The Base Station Answer Machine

    Operating the base station answer machine Operation via the handset Operating the base station answer machine You can operate the answer machine that is integrated in the base station via the handset or via remote operation (other phone/mobile phone). You can record your own announce- ment message or advisory message via the handset.
  • Page 66 Operation via the handset Operating the base station answer machine In answer and record mode If the memory is full the answer machine automatically switches to announce only mode. ¤ Delete old messages. The answer machine reverts automatically to answer and record mode. Selecting announcement mode You can choose between Ans.
  • Page 67 Operating the base station answer machine Operation via the handset Recording a personal announcement/notification Pre-recorded announcements are stored in your telephone for both announcement modes. The pre-recorded announcements are used if there is no personal announcement for the mode concerned. ¢...
  • Page 68 Operation via the handset Operating the base station answer machine Playing back messages New messages that have not yet been heard are indicated by the à icon in the display and by the f key flashing on the handset. You can start to play back the messages in two ways: Open the answer machine list with the message key.

  • Page 69: Deleting Messages

    Operating the base station answer machine Operation via the handset Marking a message as "new" A previously played back "old" message is displayed as a "new" message again. During message playback or pause: Press the star key. Open menu. §Options§ Mark as New Select and press §OK§...

  • Page 70: Activating/Deactivating Call Screening

    Activating/deactivating call screening Operating the base station answer machine Forwarding an external call to the answer machine You can forward an incoming external call to the answer machine. Preconditions: There is sufficient free memory space. One of your handset's send/receive numbers matches a receive number of the answer machine.

  • Page 71: Setting Up The Answer Machine

    Operating the base station answer machine Setting up the answer machine Deactivating call screening for the current recording You can deactivate the function for the current call during recording via the Call Screening handset. Briefly press the end call key. Setting up the answer machine The answer machine has already been preset at the factory.

  • Page 72: Resetting Fast Access For The Answer Machine Using Key 1

    Resetting fast access for the answer machine using key 1 Operating the base station answer Changing the language for voice prompt and pre-recorded announcement vN5O2 Enter digits and press To set Czech (short). §OK§ To set Slovene (short). §OK§ To set Croatian (short). §OK§...
  • Page 73 Operating the base station answer machine Operating when on the move (remote operation) You will be informed whether any new messages have been recorded. The messages are now played back. All messages are played back irrespective of their receive number. After the new messages, the old messages are played back.

  • Page 74: E-Mail Notifications

    Opening the incoming mail list E-mail notifications E-mail notifications Your phone will notify you when new e-mail messages have been received on your incom- ing e-mail server. You can set your phone to periodically connect to your incoming e-mail server and check whether you have new e-mail.
  • Page 75 E-mail notifications Opening the incoming mail list Example display: Inbox Susi Sorglos 29.11.07 12:20 Louise Miller 29.11.07 11:15 Ý Options 1 E-mail address or name transmitted by the sender Bold: New message. 2 Date and time of receipt of e-mail message If the incoming message list on the incoming e-mail server is empty, No entries will appear...

  • Page 76: View The Message Header Of

    View the message header of an e-mail E-mail notifications Mailbox settings incomplete! Incomplete entries for name of incoming e-mail server, user name and/or password. ¤ Check settings and complete if necessary (page 141). View the message header of an e-mail Precondition: You have opened the incoming mail list (page 73).

  • Page 77: Messenger

    Messenger Messenger The messenger on your phone makes instant messaging possible (immediate message transfer, chatting). The phone supports the XMPP Messenger (Jabber). Instant messaging refers to communication between "friends" on the Internet. Subscribers exchange short messages, which are forwarded immediately. This gives rise to a flowing "conversation"...

  • Page 78: Establishing A Connection

    Establishing a connection, going online Messenger Establishing a connection, going online When you go online, your buddy list will be displayed on the handset and you will receive messages from your buddies. Only one of the handsets connected to the base station can connect to the messenger server.

  • Page 79: Changing/Checking Your Personal Status

    Messenger Changing/checking your personal status, going offline Lost connection If your phone loses its connection to the messenger server, the display key f will flash on the handset that had been connected to the messenger. In idle status it will display "Messenger connection failed!".

  • Page 80: Opening The Buddy List

    Opening the buddy list Messenger Changing status ¢ ¢ ¢ ¢ î Messaging Messenger User Status Change Status ‰ Select status and press = on). §OK§ Press and hold if necessary (idle status). Disconnect, go offline ¤ Select Offline status, and respond to the security prompt.
  • Page 81 Messenger Opening the buddy list Example: Buddies Mark Julian & Lisa & Herbert Chat Info The Web names (nicknames) of your buddies are displayed on the list. If they do not have a Web name, the user ID is displayed. If the name of a buddy is longer than one line, it will be abbreviated.

  • Page 82: Receiving Messages

    Receiving messages Messenger Requesting information about buddies You have opened the buddy list (page 79). Select buddy. Press the display key. §Info§ The display depends on the provider. Example: Info Julian Online Julian.Reeves@jabbe r.com Ý Chat 1 Web name (nickname, abbreviated if necessary) 2 Status 3 User ID (format: userid@provider-domain;...
  • Page 83 Messenger Receiving messages Opening the message list using the The message key flashes. ¤ Press the message key f. ¤ Select Messenger: (2) list if required and press . The number in brackets indicates the §OK§ number of new messages. Please note: If you are in the messenger menu or one of its submenus/text editors and you press the flashing mes- sage key f, this will open the...

  • Page 84: Writing And Sending Messages

    Writing and sending messages Messenger Reading messages Precondition: You have opened the message list and selected a message with q. ¤ Press the display key §Read§ The message is opened for you to read. You have the following options: Delete a message from the list You will return to the message list. §Delete§...

  • Page 85: Calling A Buddy

    Messenger Calling a buddy Interruption while writing If you receive a call while you are writing a message or the connection to the messenger server is interrupted, the text editor is terminated. Your message is stored temporarily until ..you start up a chat with the same buddy (page 81). The text editor is opened with the stored text.

  • Page 86: Self-Help With Errors

    Self-help with errors Messenger Self-help with errors While establishing a connection to the messenger server, during connection and when sending messages the following errors may occur. Behaviour when the connection is lost If the connection to the messenger server is interrupted, an appropriate message is shown in the display.

  • Page 87: Using The Network Mailbox

    You can use fast access to make direct calls to a network mailbox or the integrated Gigaset C475 IP answer machine. Gigaset C470 IP: Fast access is set for the network mailbox. You only need to enter the number of a network mailbox.

  • Page 88: Network Mailbox Message

    Network mailbox message Using the network mailbox Configuring the network mailbox for fast access and entering the network mailbox number ¢ ¢ ¢ Ð Settings Voice Mail Set Key 1 Network Mailb. ‰ Select and press = on). §OK§ Enter the number for the network mailbox. Add a line suffix if necessary (e.g.

  • Page 89: Using Several Handsets

    It will use the fixed line network number and the first VoIP number as send numbers. For how to change the assignments, see page 130. Registering another Gigaset C47H handset on the Gigaset C470 IP/C475 IP Before you can use your handset, you must register it to a base station.

  • Page 90: De-Registering Handsets

    De-registering handsets Using several handsets Registering other handsets with Gigaset C470 IP/C475 IP You can register other Gigaset handsets and handsets for other devices with GAP function- ality as follows. On the handset ¤ Start to register the handset as described in its user guide.

  • Page 91: Changing A Handset's Internal Number

    Using several handsets Changing a handset's internal number Changing a handset's internal number A handset is automatically assigned the lowest free number on registration. In the list of internal parties, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). Numbers 1-6 can only be assigned once each.

  • Page 92: Making Internal Calls

    Making internal calls Using several handsets Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Initiate internal call. Enter the number of the handset. Initiate internal call. Select handset. Press the talk key.
  • Page 93 Using several handsets Making internal calls Initiating internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Open the list of handsets.

  • Page 94: Using A Handset As A Room Monitor

    Using a handset as a room monitor Using several handsets Using a handset as a room monitor If the room monitor is activated, a previously stored destination number is called as soon as a set noise level is reached in the room. You can save an internal or external number in your handset as the destination number.
  • Page 95 Using several handsets Using a handset as a room monitor Level: Set noise level sensitivity (Low or High). ¤ Press the display key to save the entry. §Save§ The function is now activated. With , you can switch directly to the settings. §Options§...

  • Page 96: Handset Settings

    Changing the display language Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual requirements. Changing the display language You can view the display texts in different languages. ¢ ¢ ¢ Ð Settings Handset Language...

  • Page 97: Setting The Screen Picture

    Handset settings Setting the screen picture Setting the screen picture You can display a picture or a screen picture (picture or digital clock) when the handset is in idle status. This will replace the idle status display. It may conceal the date, time and name.

  • Page 98: Quick Access To Functions

    Quick access to functions Handset settings Quick access to functions The display keys on your handset are preset to fulfil certain functions. You can change the configuration, i.e. assign other functions to the display keys. To start the function, you then simply need to press the button. Changing display key assignments ¤...

  • Page 99: Changing The Handsfree/Earpiece

    Handset settings Changing the handsfree/earpiece volume Auto Answer ‰ Select and press = on). §OK§ Press and hold (idle status). Changing the handsfree/earpiece volume You can set the loudspeaker volume for handsfree talking to five different levels and the earpiece volume to three different levels. In the handset idle status: Press the control key at the top.

  • Page 100: Changing Ringer Tones

    Changing ringer tones Handset settings Changing ringer tones Volume: You can choose between five volumes (1–5; e.g. volume 2 = ˆ) and the "cre- scendo" ring (6; volume increases with each ring = ‰). Ringer tones: You can select various ringer tones. You can set different ringer tones for the following functions: Ext.
  • Page 101 Handset settings Activating/deactivating advisory tones Activating/deactivating the ringer tone You can deactivate the ringer tone on your handset before you answer a call or when the handset is in idle status; the ringer tone can be deactivated permanently or just for the cur- rent call.

  • Page 102: Setting The Alarm Clock

    Setting the alarm clock Handset settings ¤ Change multiple line input: Key Tones: Select or Off. Confirm.: Select or Off. Battery: Select On, Call. The battery warning tone is only activated/deactivated and only sounds during a call. Press the display key to save the setting. §Save§...

  • Page 103: Restoring The Handset To The Factory Settings

    Handset settings Restoring the handset to the factory settings Deactivating the wake-up call/repeating after a pause (snooze mode) Precondition: A wake-up call is sounding. Press the display key. The wake-up call is deactivated. §OFF§ Press the display key or any key. The wake-up call is deactivated and then §Snooze§...

  • Page 104: Base Station Settings

    Protecting against unauthorised access Base station settings Base station settings The base station settings are carried out using a registered Gigaset C47H handset. Protecting against unauthorised access Protect the system settings of the base station with a system PIN known only to yourself. You have to enter the system PIN if, among other things, you register and de-register a handset, change VoIP settings or reset the phone to factory settings.

  • Page 105: Activating/Deactivating Music On Hold

    Base station settings Activating/deactivating music on hold The following are not reset: Date and time System PIN SMS info services The handsets are still registered. ¢ ¢ ¢ Ð Settings Base Base Reset Enter the system PIN and press §OK§ Press the display key to confirm.

  • Page 106: Setting The Default Connection

    Setting the default connection Base station settings Setting the default connection You can make settings according to whether you want to make calls via VoIP or the fixed line network by default. Please note: The standard connection is only relevant when dialling numbers that are not subject to dialling plans (page 135) and are entered without a line suffix (page 27).

  • Page 107: Making Voip Settings

    In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Siemens configura- tion server and store them on your phone.

  • Page 108: Using The Connection Assistant

    Using the connection assistant Making VoIP settings Using the connection assistant The connection assistant starts automatically when you set the handset and base station up for the first time, or when you try to connect to the Internet before making the neces- sary settings.
  • Page 109 After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available via the Internet on the Siemens configuration server. If this is the case, when the handset is in idle status the message will be displayed, and the message key f flashes.

  • Page 110: In Lan

    Setting the phone's IP address in LAN Making VoIP settings Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognised" by the LAN. The IP address can be assigned to the base station automatically (by the router) or manu- ally.

  • Page 111: Activating/Deactivating Display Of Voip Status Messages

    Making VoIP settings Activating/deactivating display of VoIP status messages DNS Server: IP Address Type = Static: Enter the IP address for the preferred DNS server. The DNS server (Domain Name Sys- tem) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made.

  • Page 112: Operating The Base Station On The Pabx

    Changing the dialling mode Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only concern fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Iden- tification.

  • Page 113: Switching Temporarily To Touch Tone Dialling (Dtmf)

    Operating the base station on the PABX Switching temporarily to touch tone dialling (DTMF) Switching temporarily to touch tone dialling (DTMF) If your PABX still operates with dial pulsing (DP), but you need touch tone dialling for a con- nection (e.g. to listen to the network mailbox) you must switch to touch tone dialling for the call.

  • Page 114: Web Configurator

    Configuring the phone via your PC Web configurator Web configurator The Web configurator is the Web interface for your phone. It allows you to make the set- tings for your phone's base station via your PC's Web browser. Please note: Depending on your VoIP provider, it is possible that you will be unable to change individual settings in the Web configurator.

  • Page 115: Logging In, Setting The Web Configurator

    Web configurator Logging in, setting the Web configurator language Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page will be displayed in the Web browser. You can select the language you want the menus and Web configurator dialogues to be displayed in.

  • Page 116: Structure Of The Web Pages

    Structure of the Web pages Web configurator Structure of the Web pages The Web pages contain the UI elements displayed in Figure 2. Navigation area Working area Buttons Menu bar Figure 2 Example of the structure of a Web page Menu bar In the menu bar, the Web configurator menus are offered in the form of tab pages.
  • Page 117 Web configurator Structure of the Web pages Please note: You will find an overview of the Web configurator menu on page 25. Navigation area In the navigation area, the functions of the menu selected in the menu bar (page 115) are listed.

  • Page 118: Opening Web Pages

    Opening Web pages Web configurator Buttons Buttons are displayed in the bottom section of the working area. Save entries on the phone. Cancel Reject changes made on the Web page and reload the settings that are currently saved in your phone to the Web page. Opening Web pages A brief outline of the navigation to the individual Web configurator functions is given below.

  • Page 119: Ip Configuration

    Web configurator IP Configuration Output of information from an IP info service on the handset (page 142) Synchronisation of date and time on the base station with a time server on the Internet (page 144) Data server for firmware update downloads (page 142) Displaying VoIP status messages on your handset (page 144) IP Configuration Assigning the IP address...
  • Page 120 IP Configuration Web configurator Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to con- vert the DNS name into the IP address when connection is being established to a server. You can specify your router's IP address here.

  • Page 121: Configuring Telephone Connections

    Web configurator Configuring telephone connections Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
  • Page 122 Configuring telephone connections Web configurator Suffix Line suffix that you have to add to the phone number of an outgoing call to allow the account assigned to the suffix to be used as the sending account. Example: if you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the number you have assigned to your handset as the send number and whether you press briefly/press and hold the talk key.
  • Page 123 Web configurator Configuring telephone connections The areas General Provider Data (page 123) and (page 124) Network can be shown and hidden by clicking the Show Advanced Settings Hide Advanced Settings buttons. You must enter the VoIP provider's general access data in these areas. You can download the general access data for many VoIP providers from the Internet (page 126).
  • Page 124 Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Siemens con- figuration server (page 126), then the fields in this area will be preset with the data from the download. Generally speaking, you do not need to configure any settings in this area.
  • Page 125 Network Please note: If you have downloaded the general settings for your VoIP provider from the Siemens configuration server (page 126), then some fields in this area will be preset with the data from the download (e.g. the settings for the STUN server and outbound proxy).
  • Page 126 Configuring telephone connections Web configurator STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
  • Page 127 130. Selecting the VoIP provider and downloading the VoIP provider data Profile files of the most important VoIP providers are available on the Siemens Internet server for downloading. The address for the server is stored in your phone (page 142).

  • Page 128: Voip Connections

    Optimising voice quality for VoIP connections Web configurator Activating/deactivating the Gigaset.net connection Your phone is assigned a Gigaset.net phone number on delivery. As soon as you have con- nected your phone to the Internet, you can make calls using the Gigaset.net and receive calls from other Gigaset.net subscribers, provided that your Gigaset.net connection has been activated.
  • Page 129 Web configurator Optimising voice quality for VoIP connections Both sides of a phone connection (caller/sender side and receiver side) must use the same voice codec. The voice codec is negotiated between the sender and the recipient when establishing a connection. You can influence the voice quality by selecting (bearing in mind the bandwidth of your DSL connection) the voice codecs your phone is to use, and specifying the order in which the codecs are to be suggested when a VoIP connection is established.
  • Page 130 Optimising voice quality for VoIP connections Web configurator High Voice/earpiece volume is too low. Activate this option to increase the volume by 6 dB. Voice codecs Precondition: The option is activated for the in the Own Codec preference Voice Quality area.

  • Page 131: Assigning Send And Receive Numbers To Handsets

    Voice quality and infrastructure A Gigaset C470 IP or C475 IP will allow you to make calls with good voice quality via the Internet. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.

  • Page 132: Assigning Answer Machine Receive Numbers (Gigaset C475 Ip)

    Assigning answer machine receive numbers (Gigaset C475 IP) Web configurator ¤ ¢ ¢ Open the following Web page: Settings Telephony Number Assignment. The display shows all registered handsets. A list is displayed for each handset showing the phone numbers that are configured and activated for the phone. The connection names are shown in the column.

  • Page 133: Call Forwarding To Activate

    Web configurator Call Forwarding to activate VoIP connections Call Forwarding to activate VoIP connections You can also forward calls for your VoIP numbers to another external number (VoIP, fixed line network or mobile phone). The forwarding is done via a VoIP connection. For each of your VoIP numbers (VoIP accounts) you can define if and when calls to this VoIP number should be forwarded to a different phone number.

  • Page 134: Defining Recall Key Functions For Voip (Hook Flash)

    Defining recall key functions for VoIP (hook flash) Web configurator Defining recall key functions for VoIP (hook flash) Your VoIP provider may support special performance features. To make use of these fea- tures, your phone needs to send a specific signal (data packet) to the SIP server. You can assign this "signal"...

  • Page 135: Configuring Call Forwarding Via Voip

    Web configurator Configuring call forwarding via VoIP Configuring call forwarding via VoIP If you are toggling calls via VoIP connections, you can connect the two external callers (pro- vider-dependent). You can configure settings for this type of call forwarding. ¤ ¢...

  • Page 136: Defining Dialling Plans

    Defining dialling plans – cost control Web configurator Please note: The area code will also be prefixed to VoIP calls made to the network mailbox (page 86) and emer- gency numbers if there are no defined dialling plans for these numbers. Defining dialling plans –...
  • Page 137 Web configurator Defining dialling plans – cost control Defining dialling plans ¤ ¢ ¢ Open the following Web page: Settings Telephony Dialling Plans. You can define dialling plans for your telephone in the area. Specify the fol- Dialling Plans lowing: Phone Number Enter the number or the first digits of the phone number (e.g.

  • Page 138: From The Pc

    Loading and deleting directories to/from the PC Web configurator Deleting dialling plans ¤ Click Delete next to the dialling plan you wish to delete. The dialling plan is deleted from the list immediately. The space in the list is released. Please note: Predefined dialling plans set as defaults (for emergency numbers cannot be deactivated and cannot be deleted.
  • Page 139 Web configurator Loading and deleting directories to/from the PC Preconditions: The handset can send and receive directory entries. The handset is activated and is in idle status. ¤ ¢ ¢ Open the following Web page: Settings Telephony Directory. The names of all registered handsets are displayed in the Handset area.

  • Page 140: Saving Messenger Access Data

    7. Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2007-06-22T11:00). 8. Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset directory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
  • Page 141 Web configurator Saving messenger access data You should assign a Priority as each message will only be sent to one device for each Jabber ID. The Priority determines which of the devices receives the message. Example: You are online using one of your phone's handsets and your PC both at the same time.

  • Page 142: Making E-Mail Settings

    Making e-mail settings Web configurator ¤ Enter your Gigaset.net Jabber ID on the Jabber client as a new account. The Jabber ID con- sists of your Gigaset.net number and "@jabber.gigaset.net" Example: 12345678901#9@jabber.gigaset.net ¤ Then enter your Authentication password. Please note: –...

  • Page 143: Activating/Deactivating Info Services

    Settings Miscellaneous. Downloading the firmware update directly from the Internet The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the Data server field.

  • Page 144: Activating/Deactivating The Automatic Version Check

    Activating/deactivating the automatic version check Web configurator Conducting the firmware update locally Precondition: A Web server is running on the local PC (e.g. Apache). ¤ First, load the desired version of the firmware from the Internet onto a local PC. ¤...

  • Page 145: Activating Voip Status Message

    Web configurator Activating VoIP status message display Activating VoIP status message display Display VoIP status messages on your handset when there are VoIP connection problems. These messages give you information on the status of a connection and contain a provider- specific status code that helps the service team when they are analysing the problem.

  • Page 146: Querying The Phone Status

    Querying the phone status Web configurator ¤ Click to save the settings in your phone. Once you have activated synchronisation, the time and date will be compared with a time server as soon as an Internet connection is established. Synchronisation will usually occur once a day (at night) when synchronisation is activated. A further synchronisation is made at every new system start of the base station (e.g.

  • Page 147: Appendix

    When it has fully dried out, you will normally be able to use it again. Questions and answers If you have any questions about using your phone, visit us a t www.siemens.com/gigasetcustomercare at any time. The table below contains a list of common problems and possible solutions. Please note: To support the service team, it can be helpful if you have the following information to hand: –...
  • Page 148 Questions and answers Appendix Base "X" flashes on the display. 1. The handset is out of range of the base station. ¥ Move the handset closer to the base station. 2. The handset has been de-registered. ¥ Register the handset (page 88). 3.
  • Page 149 File corrupted! is displayed, the firmware or profile file may be invalid. ¥ Please only use firmware and downloads that are made available on the preconfigured Sie- mens server (page 142) or at www.siemens.com/gigasetcustomercare. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 150 Questions and answers Appendix 3. If Server not accessible! is displayed, the download server may not be accessible. ¥ The server is currently not accessible. Repeat the process at a later time. ¥ You have changed the preconfigured server address (page 142). Correct the address. If neces- sary, reset the base station.
  • Page 151 Appendix Questions and answers VoIP status codes If you have problems with your VoIP connections, activate the function Show Stat. on HS (page 108, page 144). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department. In the following tables you will find the meanings of the most important status codes and messages.
  • Page 152 Questions and answers Appendix Status Meaning code 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable. 0x481 The recipient is not available. 0x482 Double service query 0x483 Too many "hops": The query was rejected because the service server (proxy) has decided that this query has already passed through too many service servers.
  • Page 153 Appendix Questions and answers Status Meaning code 0x603 The called party has rejected the call. 0x604 The called URI does not exist. 0x606 The communication settings are not acceptable. 0x701 The called party has hung up. 0x703 Connection interrupted because of time-out. 0x704 Connection interrupted because of a SIP error.

  • Page 154: Checking Service Information

    Checking service information Appendix Checking service information You may need the service information of your phone (base station and handset) for Cus- tomer Services. Base station service information Precondition: You are conducting an external call. The connection has been established for at least 8 sec.

  • Page 155: Service (Customer Care)

    You can get assistance easily when you have technical questions or questions about how to use your device by using our online support service on the Internet at: http://www.siemens.com/gigasetcustomercare This site can be accessed at any time wherever you are. It will give you 24/7 support for all our products.

  • Page 156: Authorisation

    Voice over IP telephony is possible with an additional modem via the LAN interface. Country-specific requirements have been taken into consideration. We, Siemens Home and Office Communication Devices GmbH & Co. KG, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC.

  • Page 157: Specifications

    At the time of going to print, batteries up to 900 mAh were available and had been tested in the system. Due to the constant progression in battery development, the list of recom- mended batteries in the FAQ section of the Gigaset Customer Care pages is regularly updated: www.siemens.com/gigasetcustomercare VoIPon www.voipon.co.uk sales@voipon.co.uk...

  • Page 158: Icons

    Icons Appendix Power consumption for base station and charger The power consumption for the base station is approx. 1.3 watt. The power consumption for the charging cradle is approx. 1.2 watt. General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880–1900 MHz...

  • Page 159: Example Of A Menu Input

    Appendix Example of a menu input Example of a menu input The steps you need to perform are shown in abbreviated form in the user guide. This is illustrated below using the example of "Setting the contrast for the display". The things you have to do are explained in the boxes.

  • Page 160: Example Of Multiple Line Input

    Example of multiple line input Appendix Example of multiple line input In many situations you can change settings or enter data in several lines of a display. In this user guide, icons are used to guide you step by step through multiple line input. This is illustrated below using the example of "Setting the date and time".

  • Page 161: Writing And Editing Text

    Appendix Writing and editing text Writing and editing text The following rules apply when writing text: Control the cursor with u v t s. Characters are inserted to the left of the cursor. Press the star key * to display the table of special characters (see below "Entering spe- cial characters".) The first letter of the name of directory entries is automatically capitalised, followed by lower case letters.
  • Page 162 Writing and editing text Appendix When you press and hold a key, the characters of the corresponding key are displayed in the bottom display line and marked one after another. When you release the key, the highlighted character is inserted into the input field. Setting upper/lower case or digits Press and hold the hash key # before entering the character to switch from "Abc"...

  • Page 163: Gigaset C470 Ip/C475 Ip - Free Software

    Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co.
  • Page 164 Gigaset C470 IP/C475 IP – Free software Appendix GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 165 Appendix Gigaset C470 IP/C475 IP – Free software allowed to use the library. A more frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the free library to free software only, so we use the Lesser General Public License.
  • Page 166 Gigaset C470 IP/C475 IP – Free software Appendix function or table used by this function must be optional: if the application does not supply it, the square root function must still compute square roots.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not...
  • Page 167 Appendix Gigaset C470 IP/C475 IP – Free software You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its use are covered by this License. You must supply a copy of this License. If the work during execution displays copyright notices, you must include the copyright notice for the Library among them, as well as a reference directing the user to the copy of this License.
  • Page 168 Gigaset C470 IP/C475 IP – Free software Appendix 11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agree- ment or otherwise) that contradict the conditions of this License, they do not excuse you from the con- ditions of this License.
  • Page 169 Appendix Gigaset C470 IP/C475 IP – Free software How to Apply These Terms to Your New Libraries If you develop a new library, and you want it to be of the greatest possible use to the public, we recom- mend making it free software that everyone can redistribute and change. You can do so by permitting redistribution under these terms (or, alternatively, under the terms of the ordinary General Public License).

  • Page 170: Accessories

    Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries SMS (precondition: CLIP must be enabled) Headset socket Room monitor www.siemens.com/gigasetC47H Gigaset S67H handset HDSP ready Illuminated graphical colour display (65k colours) Illuminated keypad Handsfree talking Polyphonic ringer tones...
  • Page 171 SMS (precondition: CLIP must be enabled) PC interface, e.g. for managing directory entries, ringer tones and screensavers Headset socket Bluetooth Room monitor Walky-talky function www.siemens.com/gigasetSL37H Gigaset S45 handset Illuminated colour display (4096 colours) Illuminated keypad Handsfree talking Polyphonic ringer tones Directory for around 150 entries...
  • Page 172 Configuration options for the second ringer key (separate intercom call, activating interior lighting, or function such as first ringer key) www.siemens.com/GigasetHC450 All accessories and batteries are available from your phone retailer. Only use original accessories. This will avoid possible health risks and damage to property, and also ensure that all the relevant regulations are complied with.

  • Page 173: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connec- tion pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 174 Glossary Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time. Chatting in this sense is understood to be a written form of communication. Client Application that requests a service from a server. Codec Coder/decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via...
  • Page 175 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (of several) Web server on the Internet (e.g. Siemens Home) The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 176 Glossary Explicit Call Transfer Participant A calls participant B. He puts the connection on hold and calls participant C. Rather than connect everyone in a three-party conference, A now transfers participant B to C and hangs up. EEPROM Electrically Eraseable Programmable Read Only Memory Memory building block in your phone with fixed data (e.g.
  • Page 177 Glossary G.722 Standard for a Codec. G.722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz, a net trans- fer rate of 64 kbit/s per language connection and integrated speech pause recognition and comfort noise generation (silence suppression). G.722 delivers very good voice quality.
  • Page 178 Glossary IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electro-technology, con- cerned in particular with the standardisation of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with central structure: all Network subscribers communicate via a central Router.
  • Page 179 Glossary Local Area Network Network with a restricted physical range. A LAN can be wireless (WLAN) and/or wired. Local IP address The local or private IP address is the address for a network component in the local net- work (LAN). The network operator can assign any address he or she wants. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a private IP address.
  • Page 180 Glossary Network Group of devices. Devices can be connected in either wired or wireless mode. Networks can also differ in range and structure: – Range: local networks (LAN) or wide-area networks (WAN) – Structure: Infrastructure network or ad-hoc network Network subscribers Devices and computers that are connected to each other in a network, e.g.
  • Page 181 Glossary Protocol Describes the agreements for communicating within a Network. It contains rules for opening, administering and closing a connection, about data formats, time frames and possible error handling. Proxy/Proxy server Computer program that controls the exchange of data between Client and Server in computer networks.
  • Page 182 Glossary Read Only Memory A type of memory that can only be read, as opposed to RAM which can be both read and written. Router Routes data packets within a network and between different networks via the quickest route. Can connect Ethernet networks and WLAN. Can be a Gateway to the Internet. Routing Routing is the transfer of data packets to another subscriber in your network.
  • Page 183 Glossary STUN Simple Transversal of UDP over NAT NAT control mechanism. STUN is a data protocol for VoIP telephones. STUN replaces the private IP address in the data packets of the VoIP telephone with the public address of the secure private net- work.
  • Page 184 The sender is not notified about whether it is received. Uniform Resource Identifier Character sequence for identifying resources (e.g. e-mail recipient, http://siemens.com, files). On the Internet URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.

  • Page 185: Index

    Index Index Application Layer Gateway (ALG) . . . Application signal (recall key) ..Application type (recall key) ..Area code, dialling automatically . . . Assigning receive numbers ..Access protection .
  • Page 186 Index Buddy ....Calling Line Identification calling ..... . Presentation .
  • Page 187 Index Connection announcement for answer activating (VoIP) ....machine ....Internet (troubleshooting) .
  • Page 188 Index memory ..... viewing the message header ..network mailbox message ..viewing the sender's address .
  • Page 189 Index conference call ....checking service information ..connection name ... . . contact with liquid .
  • Page 190 Index IEEE ......Incoming e-mail server (e-mail) ..Jabber ID (messenger) ... Incoming message list Jabber server (messenger) .
  • Page 191 Index handsets ....new message icon ... . . last number redial list .
  • Page 192 Index Opening online directory ..Opening the incoming e-mail list..Name Operation (preparing to use the changing name of the handset ..phone) ....displayed (VoIP) .
  • Page 193 Index Priority (messenger) ... . . handset ....Private IP address .
  • Page 194 Index Signal tone, see Advisory tones Status Simple Transversal of UDP over NAT buddy ..........changing own (messenger) .
  • Page 195 Index Transfer rate ....phone number ... Transferring PC address book preconditions ....to directory .
  • Page 196 Index connecting with PC ... . creating e-mail settings ..deactivating VoIP connection ..defining IP address ... . defining standard gateway .
  • Page 197 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 198 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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