Table of contents 1 Safety .......... 4 10 Before using for the first time........ 32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 40 18 Troubleshooting....... 54 14.1 Activating the childproof 19 Transportation, storage and lock ......... 40 disposal ........ 63 14.2 Deactivating the childproof 19.1 Removing the appliance .. 63 lock ......... 40 19.2 Inserting the transit bolts.. 63 15 Home Connect ...... 40 19.3 Using the appliance again .. 64 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 64...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 36 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ...
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
Installation and connection en Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Please read the information in rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 37 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 40 Blood The stain type is activated.
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
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en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu opens.
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Programmes en Intensive Plus Prewash Spin Speed Reduc- tion (Rinse Hold) Water Plus AntiStain SpeedPerfect Max. spin speed (rpm) 1600 Max. temperature (°C) Max. load (kg)
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en Programmes – – Intensive Plus Prewash Spin Speed Reduc- tion (Rinse Hold) Water Plus AntiStain – – SpeedPerfect Max. spin speed (rpm) 1600 1600 – Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus Prewash Spin Speed Reduc- tion (Rinse Hold) Water Plus AntiStain – SpeedPerfect Max. spin speed (rpm) 1200 1600 Max. temperature (°C) Max. load (kg)
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en Programmes – – – Intensive Plus – – – Prewash Spin Speed Reduc- – tion (Rinse Hold) – – Water Plus – – – AntiStain – – – SpeedPerfect Max. spin speed (rpm) 1600 1600 – – Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus – Prewash Spin Speed Reduc- – tion (Rinse Hold) – Water Plus – AntiStain – SpeedPerfect Max. spin speed (rpm) 1200 1200 – Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus – Prewash Spin Speed Reduc- tion (Rinse Hold) Water Plus AntiStain – SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus – Prewash Spin Speed Reduc- tion (Rinse Hold) Water Plus – AntiStain – SpeedPerfect Max. spin speed (rpm) 1200 Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
en Laundry – Separate items of laundry and – Type of fabric and fibre shake them out, or observe the Wash laundry of the same programme description type of fabric and fibre to- gether. – Care symbols on the care labels 11.2 Sorting laundry → Page 34 Note: Please read the information in...
Detergents and care products en Symbol Washing process Recommended pro- gramme Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡...
en Basic operation 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
Basic operation en Note: The drum is lit up after the Requirement: The laundry is pre- door is opened and closed and once pared and sorted. the programme has started. The light → "Laundry", Page 33 goes out automatically. Open the door. 13.2 Setting a programme Set the programme selector to the required programme.
en Basic operation Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.7 Adding detergent and care product Notes...
Basic operation en Pour in detergent. Close the door. → "Detergent drawer", Page 20 Press Start/Reload If required, add the care product. 13.11 Cancelling the pro- Push in the detergent drawer. gramme 13.8 Starting the programme Once the programme has started, Note: If you want to change the time you can cancel it at any time.
en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two ▶ 3 sec. buttons for Child Lock approx. 3 seconds. a The display shows a The controls are locked.
Home Connect en Home Connect services in your coun- Take note of the information in the try. You can find information about documents for your router. this at: www.home-connect.com. flashes in the display. ¡ → "Connecting the appliance to a a The appliance attempts to connect WLAN home network (Wi-Fi) with to your WLAN home network.
en Home Connect network information for the WLAN home network (Wi-Fi) to your appli- ance. Requirement: The Home Connect app is open and you have logged on. Press and hold Remote Start at least 3 seconds. a The display shows Aut. Set the programme to position 2. a The display shows SAP.
Home Connect en Set the programme to position 3. a If the appliance has connected to the energy manager successfully, a The display shows APP. the display shows con and Press Start/Reload Activate Flex Start if you want the a The appliance connects to the smart energy system (energy man- Home Connect app.
en Home Connect ¡ Switch off the appliance. Set the programme to position 6. ¡ Power failure. a UPd appears on the display. Press Start/Reload 15.5 Activating Wi-Fi on the a The software update is installed. appliance a If End is shown on the display, the software update is installed.
Home Connect en 15.10 Data protection Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡...
en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
Cleaning and servicing en 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling...
Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
en Cleaning and servicing Disconnect the appliance's mains 17.8 Cleaning the water inlet plug from the power supply. filter Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
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Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 49 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 47 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 49 ▶...
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en Troubleshooting Fault Cause and troubleshooting lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes. Malfunction Call the after-sales service.
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Troubleshooting en Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 39 ▶ be opened. Water level is too high. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 63 The water is not drain- Drain pipe or water outlet hose is blocked.
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
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Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 49 ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ...
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 47 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 49 Requirement: The drain pump is Detach the hoses. empty. → Page 49 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 20.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
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en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
(Wi-Fi): Declaration of Conformity 23 Declaration of Con- 5 Min. ¡ Networked formity standby mode (Wi-Fi): 1,50 W Robert Bosch Hausgeräte GmbH Declaration of Conformity Water pressure ¡ Minimum: hereby declares that the appliance 100 kPa with Home Connect functionality (1 bar) meets the essential requirements and ¡...
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en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.