Table of contents Safety .......... 4 Laundry.......... 32 General information...... 4 Preparing the laundry ..... 32 Intended use........ 4 Sorting laundry ....... 33 Restriction on user group.... 5 Degrees of soiling ...... 33 Safe installation ........ 5 Care symbols on the care labels ... 33 Safe use ........... 7 Detergents and care products..
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Descaling........ 42 Cleaning the drain pump.... 42 Cleaning the water outlet hose at the siphon........ 45 Clean the water inlet filters..... 46 Troubleshooting...... 48 Error code / Fault display / Sig- nal........... 48 Malfunctions ........ 49 Noise .......... 52 Problem with results....... 52 Leakage.......... 53 Odours.......... 54 Emergency release ...... 55 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ...
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. ¾˝ Fix and secure the wa- ter outlet hose with an min. elbow. 10 mm Connecting the appliance to the min. 17 mm electricity supply Note: Please read the information in the "Safety"...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 36 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 39 Blood The stain type is activated.
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description...
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Buttons en Button Selection Description Spin Speed Basic settings Change the basic settings for the appliance. → "Changing the basic settings", Page 40 Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Rinse Plus ¡ Activate Activate or deactivate an additional rinse cycle. Recommended for particularly sensitive skin or ¡...
en Programmes Intensive Plus Easy Iron Prewash Spin Speed (Rinse Hold) Rinse Plus AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Easy Iron Prewash Spin Speed (Rinse Hold) Rinse Plus AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Easy Iron Prewash Spin Speed (Rinse Hold) Rinse Plus AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus Easy Iron Prewash Spin Speed (Rinse Hold) Rinse Plus AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus Easy Iron Prewash Spin Speed (Rinse Hold) Rinse Plus AntiStain SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Pour washing powder into com- Laundry Laundry partment II. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 32 required "programme" → Page 26. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 36. Separate the laundry and place it in the drum.
Basic operation en Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the "Safety" → Page 4 and "Preventing material damage"...
en Basic operation Push in the detergent drawer. Close the door. Press Start/Reload Starting the programme Cancelling the programme Note: If you want to change the time until the programme ends, set the Once the programme has started, "Ready in" time first. you can cancel it at any time.
Childproof lock en Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two ▶ 3 sec. buttons for Child Lock approx. 3 seconds. a The display shows a The controls are locked.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
Cleaning and servicing en Press Spin Speed and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
en Cleaning and servicing Press out the insert upwards from below. Push in the detergent drawer. Descaling Clean the detergent drawer and in- sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
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Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing The pump cap is comprised of two Cleaning the drain pump parts which can be taken apart for cleaning. Note: Please read the information in Make sure that the impeller in the the "Safety" → Page 4 and "Prevent- drain pump can be rotated. ing material damage"...
Cleaning and servicing en Insert the maintenance flap and lock it into place. Residual water may leak out. Clean the water outlet hose and si- phon connecting piece. Close the maintenance flap. Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the ...
en Cleaning and servicing Clean the water inlet filters. Clean the filters in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to be able to clean the filters, you must first empty the water inlet hose.
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Cleaning and servicing en Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 46. are blocked. The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶...
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en Troubleshooting Fault Cause troubleshooting The programme does not Press Start/Reload to start the start. programme. The door cannot be opened. is activated. Continue the programme by select- ▶ ing Spin or Drain and press- ing Start/Reload → "Resuming the programme when the programme status is Rinse Hold", Page 38 The temperature is too high.
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Troubleshooting en Fault Cause troubleshooting Water is not flowing in. De- The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 46. tergent is not being dis- are blocked. pensed. The tap is turned off. Turn on the tap. ▶...
en Troubleshooting Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
Troubleshooting en Fault Cause troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
en Troubleshooting Odours Fault Cause troubleshooting → "Cleaning the drum", Page 41 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 42 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
en Consumption values Consumption values Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Technical specifications en Items Instruction Minimum installa- 10 A tion protection According to standard AS NZS 2040.1-2005 AS NZS 2040.2-2005 Rated power 2300 W AS NZ 6400-2016 Power consumption ¡ Off mode: 0,10 W Washing programme Cotton Eco 60 °C, ¡ Left-on mode: 10,0 kg, 1600 rpm 0,43 W Testing instructions The dosage of deter-...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.