SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
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SAFETY INSTRUCTIONS • Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. • Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. •...
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SAFETY INSTRUCTIONS • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. • Do not damage the refrigerant circuit. • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
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SAFETY INSTRUCTIONS • Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock. CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including...
PRODUCT OVERVIEW PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • The appearance or components of the appliance may differ from model to model. Interior a Control Panel Sets the refrigerator and freezer temperatures.
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PRODUCT OVERVIEW f Freezer Icemaker Produces and stores ice automatically in freezer compartment. g Ice Storage Bin Stores ice for freezer icemaker. CAUTION • Take care when handling the ice bin. A full ice bin is heavy, and dropping it could cause personal injury or product damage.
INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Choosing the Proper Leveling and Door Unpacking the Refrigerator Location Alignment Unpacking the Refrigerator • To remove any remaining tape or glue, rub the area briskly with your thumb.
10 INSTALLATION Choosing the Proper Location Installing the Rear Spacers This feature is only available on some models. Electricity • There are 2 rear spacers included with the Use an individual, grounded outlet:115 Volts, 60 Hz, accessory kit inside the appliance. Install the AC, 15 Amps minimum.
INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors.
12 INSTALLATION Reversing Doors Water Pressure You will need a cold water supply. This feature is only available on some models. Your appliance is designed with reversible doors Water Pressure which can be assembled to open from either the 20–120 psi models with left or right hand side to suit your kitchen design.
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INSTALLATION Water Line Installation Instructions • Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator WARNING water valve. Electric Shock Hazard: • When using any electrical device (such as a power drill) during installation, be sure the device is battery-powered, double-insulated or grounded in a manner that will prevent the...
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14 INSTALLATION Fasten the shutoff valve. Connect the tubing to the valve. Fasten the shutoff valve to the cold water pipe Place the compression nut and ferrule (sleeve) with the pipe clamp. for copper tubing onto the end of the tubing and connect it to the shutoff valve.
INSTALLATION Turning on the Power • Insert the end of the copper tubing into the connection as far as possible. While holding the • After installing, plug the refrigerator’s power cord tubing, tighten the fitting. into a 3-prong grounded outlet and push the refrigerator into the final position.
16 OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The control panel may differ from model to model. Control Panel Features a Freezer Indicates the set temperature of the freezer compartment in Fahrenheit (°F). The default freezer temperature is 0°F.
18 OPERATION e Vacation Set the refrigerator to this power saving mode to reduce energy consumption when you are away from home for a few days. • Press the Vacation button to turn the function off or on. The LED stays lit when the function is on. •...
OPERATION Freezer Icemaker Turning the Automatic Icemaker On or Off To turn off the automatic icemaker, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I). Auto shutoff Normal Sounds You May Hear Power Switch (feeler arm) •...
20 OPERATION Fresh Converter Storing Food Control the temperature in the Fresh Converter drawer by sliding the lever a at the front of the CAUTION compartment. Choose between Vegetables (cold), Fish (colder) and Meat (coldest). • Do not overfill or pack items too tightly into To avoid damaging vegetables, do not store them door bins.
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OPERATION Food Storage Tips Storing Frozen Food Wrap or store food in the refrigerator in airtight Check a freezer guide or a reliable cookbook and moisture-proof material unless otherwise for further information about preparing food for noted. This prevents food odor and taste transfer freezing or food storage times.
Follow the instructions below to use the audible LG ThinQ Application diagnosis method. This feature is only available on models with the • Launch the LG ThinQ application and select the logo. Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis...
MAINTENANCE MAINTENANCE Exterior For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth Cleaning and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners. WARNING •...
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24 MAINTENANCE Door Bins Refrigerator Shelves Removing the Door Bins Removing the Shelves Hold both edges of the bin and remove it by lifting Lift the rear edge of the shelf and then pull it out. it upward. Assembling the Door Bins Assembling the Shelves Hold both edges of the door bin, gently push Assemble the shelf in the reverse order of the...
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MAINTENANCE Condenser Coils Assembling the Vegetable Drawer Assemble the vegetable drawer in the reverse Use a vacuum cleaner with a brush or crevice order of the removal process. attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.
26 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions What are the best temperature settings for my freezer and refrigerator? The default setting for the freezer is 0° Fahrenheit (-18° Celsius). The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Symptoms Possible Cause & Solution A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet’s circuit breaker has tripped.
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28 TROUBLESHOOTING Symptoms Possible Cause & Solution Refrigerator is replacing an older model. • Modern refrigerators require more operating time but use less energy due to more efficient technology. Refrigerator was recently plugged in or power restored. • The refrigerator will take up to 24 hours to cool completely. The door is opened often or a large amount of food / hot food was added.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Doors are opened often or for long periods of time. • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
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30 TROUBLESHOOTING Symptoms Possible Cause & Solution Doors are opened often or for long periods of time. • When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment.
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ON? • Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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32 TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is Did you store hot food without cooling it first? condensation • Cool the hot food first before putting it inside the fridge or freezer. inside the Did you leave the appliance door open? appliance or on •...
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TROUBLESHOOTING Parts & Features Symptoms Possible Cause & Solution Food packages are blocking the door open. • Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, shelves, door bins, or drawers are out of position. •...
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34 TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click Clicking when cycling on and off. • Normal Operation Rattling noises may come from the flow of refrigerant or items stored on top of or around the refrigerator.
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Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
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If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’...
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JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Opt Out.You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;”...