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OWNER'S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LBNC15231*, LBNC15241*, LBNC15251*
www.lg.com
MFL70720827
Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved.
Rev.06_122822
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Summary of Contents for LG LBNC15231V.APZCNA0
- Page 1 Scan to see the online manual. OWNER'S MANUAL BOTTOM FREEZER REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LBNC15231*, LBNC15241*, LBNC15251* www.lg.com MFL70720827 Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved. Rev.06_122822...
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Page 2: Table Of Contents
Turning on the Power 13 OPERATION Before Use Control Panel Sabbath Mode Storing Food Drawers Refrigerator Shelves Icemaker Door Bins 19 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis 20 MAINTENANCE Cleaning 21 TROUBLESHOOTING FAQs Before Calling for Service 27 LIMITED WARRANTY CANADA... -
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. - Page 4 IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. Operation • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments;...
- Page 5 IMPORTANT SAFETY INSTRUCTIONS Maintenance • Do not use a hair dryer to dry the inside of the refrigerator. • Do not light a candle to remove odors in the refrigerator. • In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
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Page 6: Caution
IMPORTANT SAFETY INSTRUCTIONS CAUTION CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Do not install the refrigerator where there may be a danger of the unit falling. •... -
Page 7: Product Overview
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Interior † This feature is only available on some models. Control Panel Sets the refrigerator and freezer temperatures. - Page 8 PRODUCT OVERVIEW † Humidity Controlled Crisper Helps vegetables and fruit to stay crisp and controls humidify. † Crisper Stores fruits and vegetables to keep them fresh for as long as possible. • The actual number of drawers will differ from model to model. Door Bin Stores chilled food, drinks, or condiments.
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Page 9: Installation
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Reversing Doors and Leveling... -
Page 10: Choosing The Proper Location
10 INSTALLATION Unpacking the Refrigerator Flooring To avoid noise and vibration, the unit must be WARNING installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate • Use two or more people to move and install the for the unevenness of the floor. -
Page 11: Reversing Doors And Leveling
INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers. -
Page 12: Turning On The Power
12 INSTALLATION it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. NOTE • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. Open both doors, and check to make sure that they close easily. -
Page 13: Operation
OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. -
Page 14: Control Panel
14 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Freezer Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C). -
Page 15: Sabbath Mode
OPERATION • When this function is on, the other buttons on the control panel are locked. When you return home, remember to turn this function off to unlock the other buttons and return the refrigerator to its previous temperature settings. Sabbath Mode throughout the refrigerator. -
Page 16: Drawers
16 OPERATION • Leftovers have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. - Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight Packaging Recommendations lids. • Rigid plastic containers with tight-fitting lids •... -
Page 17: Icemaker
OPERATION Store taller items, such as a gallon container or bottles, by pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. Hold the handle of the ice bin and pull it out. CAUTION •... -
Page 18: Door Bins
18 OPERATION NOTE • Do not store ice that has not frozen completely. Unfrozen water could cause the ice to clump together. • Remove the ice storage bin gently to avoid breaking the slide stopper. Door Bins Detaching/Assembling Door Bins The door bins are removable for easy cleaning and adjustment. -
Page 19: Smart Functions
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow... -
Page 20: Maintenance
20 MAINTENANCE MAINTENANCE Cleaning To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 WARNING quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does •... -
Page 21: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. -
Page 22: Before Calling For Service
22 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •... - Page 23 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
- Page 24 24 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
- Page 25 TROUBLESHOOTING Parts & Features Problem Possible Cause & Solution Doors will not close Food packages are blocking the door open. correctly or pop • Rearrange food containers to clear the door and door shelves. open. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. •...
- Page 26 26 TROUBLESHOOTING Problem Possible Cause & Solution Rattling Refrigerator is not resting solidly on the floor. • Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door Alignment section. Refrigerator with a compressor was jarred while running. •...
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Page 27: Limited Warranty
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S. - Page 28 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
- Page 29 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
- Page 30 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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Page 31: Canada
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. - Page 32 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
- Page 33 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
- Page 34 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
- Page 35 Memo...
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- Page 40 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...