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Siemens HIPATH 8000 User Manual
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Siemens HIPATH 8000 User Manual

Siemens HIPATH 8000 User Manual

Sony telephone user manual
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Download this manual See also: Administration Manual, User Manual
User Manual
HiPath 8000
OpenStage 40
www.siemens.com/enterprise

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Summary of Contents for Siemens HIPATH 8000

  • Page 1 User Manual HiPath 8000 OpenStage 40 www.siemens.com/enterprise...

  • Page 2: Safety Precautions

    Safety precautions Safety precautions For your safety The OpenStage IP telephone complies with the European standard EN 60 950, which deals with the safety of information technology appliances in- cluding electronic office equipment. This device has been designed with safety in mind, thus protecting both individuals and objects. There is always a danger of small objects being swallowed by young chil- dren.

  • Page 3: Important Information

    Important information Do not operate the telephone in potentially explosive environments. For safety reasons, the telephone should only be oper- ated with the appropriate power supply unit. Use only original Siemens accessories. The use of oth- er accessories may be hazardous and will render the warranty and the CE marking invalid.

  • Page 4: Trademarks

    Safety precautions Trademarks Customer Information FCC and Industry Canada Compliance This section describes the requirements for compliance with Federal Com- munications Commission (FCC) Rules and Industry Canada CS-03 stan- dard. FCC Compliance and Requirements The following customer information is based on FCC rules and ACTA re- quirements.
  • Page 5 against harmful interference when the equipment is operated in a residen- tial installation. This equipment generates, uses, and can radiate radio fre- quency energy and, if not installed and used in accordance with the in- structions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a partic- ular installation.
  • Page 6 Safety precautions 3. REN The ringer equivalence number (REN) is used to determine the quality of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in re- sponse to an incoming call.

  • Page 7: Table Of Contents

    Contents Safety precautions ......2 For your safety..........2 Caring for your telephone .
  • Page 8 Contents Basic phone functions ......35 Incoming calls ..........35 Answering a call via the handset .
  • Page 9 Conference ..........74 Establishing a conference .
  • Page 10 Logging on with forced, delayed logoff at a remote phone ..100 HiPath 8000 functions ......102 Feature toggle key.
  • Page 11 Individual phone configuration ....116 Language settings ........116 Selecting a language .

  • Page 12: General Information

    General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective fea- tures must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following: •...

  • Page 13: Service

    Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

  • Page 14: Single-Line Telephone / Multi-Line Telephone

    General information Single-line telephone / multi-line telephone Your OpenStage 40 is a multi-line telephone. This means that multiple lines can be configured on your OpenStage phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.

  • Page 15: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. user interfaceOpenStage 40 You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone q. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys You can use function keys when conducting a call to access fre-...
  • Page 16 Getting to know your OpenStage phone propertiesOpenStage 40 Display type Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset Interface for key modules Wall mounting 40 x 6 charac- ters...

  • Page 17: Keys

    Keys Function keys Function when key is pressed End (disconnect) call Open redial list Activate/deactivate forwarding Open service menu View messages Audio keys Function when key is pressed Activate/deactivate microphone (also for speakerphone mode) Activate/deactivate headset Lower volume of ringtone, handset and speaker. Activate/deactivate loudspeaker for speakerphone mode and open listening Increase volume of ringtone, handset and speaker.

  • Page 18: Navigator

    Getting to know your OpenStage phone Navigator With the touch guide, you can administer most of the functions featured on your OpenStage phone as well as the displays. Operation Before using the telephone, remove the protective covering from the navigator surface. Functions when key is pressed Press •...

  • Page 19: Programmable Sensor Keys

    Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. To open the programming menu, press and hold down the relevant sensor page 54. To activate the programmed function, briefly press the relevant key page 57. 2. Level Mirea, Ch.
  • Page 20 Getting to know your OpenStage phone Secondary line The secondary line on your phone is used as a primary line by another sub- scriber in the LAN. Your primary line, which is configured on another tele- phone in the LAN, simultaneously functions as the secondary line on that telephone.

  • Page 21: Keypad

    Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The to left. In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols.
  • Page 22 Getting to know your OpenStage phone Character overview [1] next letter in upper case (active for maximum one second) [2] Switching to number input Text editor In different situations (e. g. when labeling the programmable sensor keys) a menu with functions appears under the character selection field. You can enter punctuation and special characters or switch between the input of alphanumeric upper and lower case characters or digits only.

  • Page 23: Graphic Display

    Graphic display Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD dis- play. The left area contains the status bar on the first line, followed by a five-line context-dependent field for additional displays. The right area shows the la- bels of programmable sensor keys. Contrast and background lighting settings 10:29 am Wed 17.11.06...

  • Page 24: Context-Dependent Displays

    Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events.
  • Page 25 Idle display context menu The following functions (where released) are available by pressing the right key on the touch guide: Redial {1} 1234 Ringer off Do not disturb off Mobile logon Cancel call backs Pop-up menus In many operating situations, suitable functions or information is offered in an automatic pop-up window.

  • Page 26: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit Network switch Headset Key module Handset...

  • Page 27: Telephony Interface

    Telephony interface Single line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview. Example: Smith Michael 3:16...

  • Page 28: Multi-Line View

    Getting to know your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a se- lected line • "Overview" tab - configurable overview of the secondary lines page 20 Call: Press Example:...

  • Page 29: Messages

    Messages Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions can be displayed in this list. When new messages are received, a message appears ( the idle display and the LED on the Call: Press the key and use the touch guide to select and confirm the relevant submenu.

  • Page 30: Calls

    Getting to know your OpenStage phone Calls The following lists are available in the CallLog directory: CallLog Missed Dialled Received Forwarded The list contains the following default entries: • CallLog (see below) – Missed calls – Dialed calls – Answered calls –...
  • Page 31 Example of the Missed call list: Missed Options 11178 12:11 235689 10:25 [2568900 7:22 Call list options You can select the following function in the Delete all page 77 Entry-specific context menu You can select the following functions for an individual entry: •...

  • Page 32: Service Menu

    Getting to know your OpenStage phone Service menu You can make local settings here and use this menu to navigate to the password-protected administration area. Call: Press the relevant menu. Example: Menu User [Admin Settings You can specify call-related settings in the "User" menu. This menu con- tains several options for customizing the appearance of your telephone.

  • Page 33: Network Information

    Network information This overview in the user area of the Service menu provides you with in- formation about the IP address of the phone and the HTML address of the Web interface. It also provides real-time data about the network activity of the phone.
  • Page 34 Getting to know your OpenStage phone Administration You can access the administration area via the "Admin" function and by en- tering the administration password. Refer to the administration manual for your phone for more detailed infor- mation on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.

  • Page 35: Basic Phone Functions

    Step by Step if nec. Accept if nec. Basic phone functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" page 15 before performing any of the steps described here on your phone. Incoming calls Your OpenStage phone rings with the tone signal set when an incoming call is received.

  • Page 36: Answering A Call Via The Headset

    Basic phone functions Step by Step if nec. • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is 50 cm. Answering a call via the headset Prerequisite: A headset is connected.

  • Page 37: Switching To The Handset

    Step by Step Disconnect Switching to the handset Prerequisite: You are conducting a call in speaker- phone mode. Lift the handset. The key shown goes out. Open listening You can let other people in the room join in on the call. Let the other party know that you have turned on the loudspeaker.

  • Page 38: Making Calls

    Basic phone functions Step by Step Dial Redial {1} S. Hawking Making calls If you are using a dial plan and "Sofortwahl" is set page 72, dialing is automatically performed as soon as the character string entered matches an entry in the dial plan.

  • Page 39: On-Hook Dialing

    Step by Step Redial {1} S. Hawking Niels, Bohr 07:06 am Redial {1} S. Hawking Redial {1} S. Hawking On-hook dialing Press the key shown. Enter the phone number. or In the pop-up menu: Select and confirm the option shown. The connection is set up as soon as your input in com- plete.

  • Page 40: Activating/Deactivating The Microphone

    Basic phone functions Step by Step Activating/deactivating the micro- phone You can temporarily deactivate the microphone on your handset to prevent the other party from overhearing a conversation, for instance, with a colleague in the same room. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.

  • Page 41: Consulting A Second Party

    Step by Step Consult Disconnect & return Disconnect & return Disconnect & return Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Select and confirm the option shown in the connec- tions’s context menu.

  • Page 42: Switching To The Held Party (Alternating)

    Basic phone functions Step by Step Alternate? Disconnect? Disconnect & return? Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.

  • Page 43: Connecting Parties

    Step by Step Complete Xfer? User if nec. Configuration Connected calls Allow call joining Save & Exit Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 41 and call joining must be allowed Select and confirm the option shown in the active con-...

  • Page 44: Call Forwarding

    Basic phone functions Step by Step Call forwarding HiPath 8000 also supports system-based call for- warding. These functions are described on page 102. You should never combine phone-based call forwarding with system-based call forwarding in HiPath 8000. You can forward calls for your phone to another phone.

  • Page 45: Programming Call Forwarding

    Step by Step Edit call forwarding Destination Edit favourites Destination 1 Save & Exit Edit call forwarding Destination Programming call forwarding Configuring destination phone numbers for call for- warding You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types.
  • Page 46 Basic phone functions Step by Step 08972228596 Save & Exit Edit call forwarding Duration Save & Exit Select and confirm the required destination phone num- ber (z page 129). Select and confirm the option shown. Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before "No reply"...

  • Page 47: Activating/Deactivating Call Forwarding

    Step by Step Edit call forwarding All calls Busy No reply Save & Exit Activating/deactivating call forwarding page 129.) Prerequisite: At least one destination phone number is programmed ( page 45). Press the key shown. The pop-up menu opens: Select and confirm the option shown. An overview of call forwarding settings appears.

  • Page 48: Activating Call Forwarding For All Calls

    Basic phone functions Step by Step Accept Accept Activating call forwarding for all calls Use the function key to activate call forwarding for all calls. Prerequisite: There is at least one forwarding destina- tion programmed Press the key shown. The pop-up menu opens: Select and confirm the option shown.

  • Page 49: Callback

    Step by Step Call back? Cancel call backs? Disconnect? Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option must be activated by your service personnel.

  • Page 50: Responding To A Callback

    Basic phone functions Step by Step Accept? Reject? Deflect Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play with the callback icon. The pop-up menu opens: Accepting a callback Select and confirm the option shown.

  • Page 51: Permitting A Callback

    Step by Step User if nec. Configuration Outgoing calls Callback: busy Callback: no reply Save & Exit Permitting a callback Permitting callback on busy/no reply Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown.

  • Page 52: Calling Back Missed Calls

    Basic phone functions Step by Step CallLog Missed Niels, Bohr 20.05 10:06 Calling back missed calls Calls received while you are absent are indicated by a message on the idle display ( function key also lights up. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also page 30).

  • Page 53: Programmable Sensor Keys

    Basic phone functions Step by Step Programmable sensor keys The phone features a range of functions that can, if re- quired, be programmed on programmable sensor keys. The phone comes with six programmable sensor keys, all of which can be programmed on two separate levels. The "Shifted"...

  • Page 54: Programming Programmable Sensor Keys

    Basic phone functions Step by Step User if nec. Phone Program keys Normal Shifted Do not disturb Label Save & Exit Programming programmable sensor keys Press the sensor key you want to program until the field opens. The programmable sensor key lights up perma- nently (z page 134).

  • Page 55: Programming Enhanced Functions

    Step by Step Normal Repertory dial Label Setting Save & Exit Programming enhanced functions Enhanced repertory dialing Press the sensor key you want to program until the field opens. The programmable sensor key lights up perma- nently (z page 134). Select and confirm the option shown to program the first level for instance.
  • Page 56 Basic phone functions Step by Step Normal Feature toggle Label Setting Save & Exit Normal Forward all calls Label Setting Save & Exit Feature toggle Can only be used for Hunt group functions (z page 135). Press the sensor key you want to program until the field opens.

  • Page 57: Using Programmable Sensor Keys

    Step by Step Immediate ring This function allows you to switch the preset delay page 87) on and off for all line keys. Using programmable sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a programmable sensor key.

  • Page 58: Enhanced Phone Functions

    Enhanced phone functions Step by Step Reject Deflect Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. In the pop-up menu: Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
  • Page 59 Step by Step User if nec. Configuration Incoming calls Deflecting Allow deflection Default destination Save & Exit Permitting call deflection page 130.) Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown. Select and confirm the option shown.

  • Page 60: Placing A Call On Hold

    Enhanced phone functions Step by Step Hold Reconnect Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhear- ing a conversation with a colleague in the same room. The "Hold"...
  • Page 61 Step by Step Retrieve held call Disconnect User if nec. Configuration Connected calls Allow hold rem. Save & Exit Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or discon- nected.
  • Page 62 Enhanced phone functions Step by Step User if nec. Configuration Connected calls Hold rem. delay Save & Exit User if nec. Configuration Connected calls Music on hold Save & Exit Setting the hold reminder time Use the "Hold reminder" function to set the time after which you want to receive an automatic reminder about a held call.

  • Page 63: Call Waiting (Second Call)

    Step by Step Accept Disconnect & return Reject Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call. Before you ac- cept the second call, you can end the first call or place it on hold for subsequent retrieval.
  • Page 64 Enhanced phone functions Step by Step Deflect Complete Xfer Deflecting a second call Prerequisite: You are conducting a call and call waiting is allowed ( page 65). In the pop-up menu: Select and confirm the option shown. Enter and confirm the phone number. The second call is deflected to the destination speci- fied.
  • Page 65 Step by Step User if nec. Configuration Incoming calls Handling Allow call waiting Save & Exit Allowing call waiting If the Call waiting (second call) function is deacti- vated, a caller hears the busy signal if you are al- ready conducting a call. Prerequisite: The option was programmed by your ser- vice personnel.

  • Page 66: Transferring A Call

    Enhanced phone functions Step by Step Blind transfer Consult Dial Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Al- low Call Transfer" and "Transfer on Ring" were selected page 67).
  • Page 67 Step by Step Complete Xfer Complete transfer User if nec. Configuration Connected calls Allow call transfer Save & Exit If the party answers: Announce the call you want to transfer. Select and confirm the option shown in the connections’s context menu. If the party does not answer: You do not have to wait for the second party to answer before you can transfer the call.
  • Page 68 Enhanced phone functions Step by Step User if nec. Configuration Outgoing calls Transfer on ring Save & Exit Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers (z page 128).

  • Page 69: Cti Calls

    Step by Step User if nec. Configuration Incoming calls CTI calls Auto-answer Beep on auto-answer Save & Exit CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active.
  • Page 70 Enhanced phone functions Step by Step User if nec. Configuration Incoming calls CTI calls Auto-reconnect Beep on auto-unhold Save & Exit Beep on auto-reconnect When active, this option lets you resume a held call with either the CTI application or phone. A beep sounds when you toggle between an active call and a held call if the function is active.

  • Page 71: Making Calls

    Step by Step CallLog Dialled Niels, Bohr 07:06am Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys ( page 53). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dial- ing is initiated.

  • Page 72: Using Autodial Delay

    Enhanced phone functions Step by Step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode •...
  • Page 73 Step by Step User if nec. Configuration Outgoing calls Autodial delay Save & Exit User if nec. Configuration Outgoing calls Busy when dialling Save & Exit Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown.

  • Page 74: Conference

    Enhanced phone functions Step by Step Conference? Party Disconnect Exit Conf? Conference A conference is also referred to as a three-party or local conference. It involves up to three participants. Prerequisite: You are conducting a consultation call page 41 or have accepted a second call and the conference function is active Establishing a conference You can initiate a conference by calling the "Con-...
  • Page 75 Step by Step End Conf? User if nec. Configuration Connected calls Allow conferences Save & Exit Disconnecting a party Select and confirm any of the connections in the con- text menu. Both connections are cleared down – the conference is cleared down.
  • Page 76 Enhanced phone functions Step by Step User if nec. Configuration Connected calls Join in conferences Save & Exit Allowing joining in conferences With this option, you can allow or block both of your call partners from continuing the call after you exit the con- ference call.

  • Page 77: Call Lists

    Step by Step CallLog Missed Niels, Bohr 22.05 13:22 Details Delete CallLog Dialled Options Delete All Call lists For a detailed description of the different call lists, see page 30. Editing entries select entry Press the key shown. Select and confirm the option shown. Select and confirm the "Missed calls"...

  • Page 78: Making And Receiving Calls Using Multi-Line Phones

    Making and receiving calls using multi-line phones Step by Step Making and receiving calls using multi-line phones You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your service personnel.

  • Page 79: Incoming Calls

    Step by Step Accept Making and receiving calls using multi-line phones Incoming calls Depending on your individual settings, you will be noti- fied of incoming calls Accepting calls for the primary line In this case, the telephone behaves in the same way as a single-line telephone.

  • Page 80: Making Calls

    Making and receiving calls using multi-line phones Step by Step Line 2 Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your service personnel can determine if the lines on your telephone can be automatically seized and with which priority.

  • Page 81: Dial Last Dialed Number

    Step by Step Redial {1} 12345 Making and receiving calls using multi-line phones Dial last dialed number The last number dialed on your telephone (regardless of the line used for the call) is displayed for redialing via the context menu of the selected number. Lift the handset or press the speakerphone mode or headset key.

  • Page 82: During Calls

    Making and receiving calls using multi-line phones Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: •...

  • Page 83: Making And Receiving Calls With Multiple Lines

    Step by Step Accept Making and receiving calls using multi-line phones Making and receiving calls with multiple lines Incoming call on another line when dialing a num- Prerequisite: You are in the process of dialing a number page 80). At the same time, a call is incoming on an- other line.

  • Page 84: Direct Station Selection Key

    Making and receiving calls using multi-line phones Step by Step DSS call 1 Direct station selection key Apart from line keys, service personnel can also config- ure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.

  • Page 85: Call Pickup

    Step by Step Reject Making and receiving calls using multi-line phones Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated page 69.

  • Page 86: Settings For Multi-Line Phones (Keyset)

    Making and receiving calls using multi-line phones Step by Step User if nec. Configuration Keyset Lines Line 1 Allow in overview Save & Exit Settings for multi-line phones (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: •...

  • Page 87: Setting The Time For A Delayed Ringer

    Step by Step User if nec. Configuration Keyset Lines Line 1 Ring delay Save & Exit Making and receiving calls using multi-line phones Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line.

  • Page 88: Configuring The Line Overview Display

    Making and receiving calls using multi-line phones Step by Step User if nec. Configuration Keyset Overview Line 1 Use FPK order Add all lines Save & Exit Configuring the line overview display Specify here the sequence in which the individual lines in the line overview should appear on the display.

  • Page 89: Rollover For A Line

    Step by Step Z t k Making and receiving calls using multi-line phones Rollover for a line Your service personnel can determine how rollover calls are to be signaled. Only the relevant line key blinks. You hear a special advisory tone via the currently ac- tive microphone and the corresponding line key blinks.

  • Page 90: Privacy/Security

    Privacy/security Step by Step Ringer off? Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display page 23.

  • Page 91: Do Not Disturb

    Step by Step Do not disturb on Do not disturb off Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones ( only activate the "Do not disturb" function for your primary line.

  • Page 92: Allowing "Do Not Disturb

    Privacy/security Step by Step User if nec. Configuration Incoming calls Handling Allow DND Save & Exit Allowing "Do not disturb" Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown. Select and confirm the option shown.

  • Page 93: Security

    Step by Step User if nec. Security User password Confirm password Save & Exit Security Changing the User password Your User password protects your individual configura- tions, including your language settings. You can also use the User password to lock your telephone The preset password "000000"...

  • Page 94: Locking The Phone

    Privacy/security Step by Step Confirm lock User Security Phone lock Save & Exit Locking the phone You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password.
  • Page 95 Privacy/security Step by Step Unlocking the phone Confirm. Unlock phone or If the display is empty, Hold down the key shown until "Unlock phone Enter Password" appears. Enter and confirm the User password. The phone is un- locked if the password is correct.

  • Page 96: Mobility Function

    Mobility function Step by Step Mobility function Prerequisite: Your phone is configured to support mo- bility by service personnel. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone •...

  • Page 97: Logging On And Off At The Same Phone

    Step by Step Mobile logon Mobility ID User password Logon Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If one of the program keys is configured for the mobility function.

  • Page 98: Logging Off From The Phone

    Mobility function Step by Step Mobile logoff Please Enter Password Please Enter Password Logging off from the phone Prerequisite: You are logged on as a mobility user. Press the "Mobility" program key. or Log on via the telephony interface context menu page 27 Select and confirm the option shown.

  • Page 99: Logging On At Different Telephones

    Step by Step Mobile logon Mobility ID User password Logon Logging on at different telephones If the user is already logged on at another phone and "Logon with forced logoff" is deactivated for the mobility user, the logon is rejected. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and...

  • Page 100: Logging On With Forced, Delayed Logoff At A Remote Phone

    Mobility function Step by Step Mobile logon Mobility ID User password Logon The following mobility messages appear in the display: • Validating • Logging off elsewhere • Registering • Downloading user data The logoff is simultaneously displayed on the remote phone.
  • Page 101 Step by Step At the same time, the graphic display on the busy remote phone shows "Forced logoff pend- ing". After a time set by the service personnel, the active call is ended and the remote logon is performed. • Registering •...

  • Page 102: Hipath 8000 Functions

    HiPath 8000 functions Step by Step HiPath 8000 functions The System supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of HiPath 8000 functions is only available for the primary line.

  • Page 103: Using System Call Forwarding

    You can also program a frequently used function on a programmable sensor key. All call forwarding types described in this section refer to system call forwarding which is con- trolled by HiPath 8000. Never combine phone-based call forwarding with system call forwarding. Call forwarding busy line...

  • Page 104: Call Forwarding Don't Answer

    HiPath 8000 functions Step by Step Call forwarding don’t answer With Call forwarding don’t answer (CFDA), you can use a feature code to activate call forwarding to another number if the handset is not picked up after a certain number of rings (2 to 7).

  • Page 105: Call Forwarding Unconditional

    (around 0.5 seconds) at the forwarded station. This is a reminder that this feature is active. Deactivating Lift the handset. Enter the code, for example, *73 (contact your service personnel). HiPath 8000 functions...

  • Page 106: Call Forwarding Selective

    HiPath 8000 functions Step by Step Call forwarding selective With Call forwarding selective, you can create a list of phone numbers (selection list) that should be automat- ically forwarded. If a caller’s phone number matches an entry in this list, the call is transferred to the forwarding number.

  • Page 107: Making Anonymous Calls

    Enter the code, for example, *45 (contact your service personnel) to suppress the caller ID. Wait until you hear the confirmation tone. Caller ID transfer is suppressed. "Private/Anonymous" appears on the called party’s display instead of the call- er ID. HiPath 8000 functions...

  • Page 108: Temporarily Activating Anonymous Calling For The Next Call

    HiPath 8000 functions Step by Step Temporarily activating anonymous calling for the next call If your service personnel activated caller ID transmis- sion for your phone, you can deactivate this setting for the next call as follows: Lift the handset.

  • Page 109: Creating A List For Selective Calls

    These announcements are followed by acoustic user prompts that let you: • add entries to the selection list • delete entries in the selection list • check the selection list • activate or deactivate the function. HiPath 8000 functions...

  • Page 110: For Call Rejection

    HiPath 8000 functions Step by Step For call rejection As for selective call acceptance, you can create a selec- tion list with the phone numbers of parties from whom you are not willing to accept calls. Your service person- nel know how long this list may be in the System used on site in your facility.

  • Page 111: Anonymous Calls

    You can also accept calls from parties that activated a data protection feature (for example, caller ID suppres- sion) to prevent their phone number from being trans- mitted. Lift the handset. Enter the code, for example, *87 (contact your service personnel). HiPath 8000 functions...

  • Page 112: Using Abbreviated Dialing

    HiPath 8000 functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. Single-key abbreviated dialing This function lets you dial frequently dialed numbers faster by simply pressing a numerical key. You can enter eight phone numbers in this list.

  • Page 113: Group Functions

    HiPath 8000 functions Step by Step Group functions To ensure optimum handling of specific calls, your tele- phone can be assigned to a pickup group and/or a hunt group. Call pickup groups Your service personnel can incorporate multiple tele- phones in a call pickup group. If your telephone is as- signed to a pickup group, you can also accept calls in- tended for other members of the group.

  • Page 114: Hunt Group Functions

    Your service personnel can incorporate multiple tele- phones in a hunt group. If your telephone is assigned to a hunt group, HiPath 8000 forwards calls for the mem- bers of your group in accordance with specific rules de- fined by your service personnel. Hunt groups are a sim- ple solution for distributing calls to a group of telephones.
  • Page 115 Wait until you hear the confirmation tone. Deactivating Unmark the line as the end of the hunt group chain. Lift the handset. Reenter the code, for example, *97 (contact your ser- vice personnel). Wait until you hear the confirmation tone. HiPath 8000 functions...

  • Page 116: Individual Phone Configuration

    Individual phone configuration Step by Step User if nec. Locality? Speech? English Save & Exit Individual phone configuration Language settings Selecting a language Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown. Select and confirm the option shown (z Select and confirm the language in the context menu.

  • Page 117: Setting The Country

    Step by Step User if nec. Locality Country Germany Save & Exit Setting the country Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters) page 136). The graphic display’s default appearance de- pends on the language package installed. Press the key shown.

  • Page 118: Display Settings

    Individual phone configuration Step by Step User if nec. Phone Display Contrast Save & Exit User if nec. Phone Display Key.Module.Contr Save & Exit Display settings Contrast The display has six contrast levels that you can set ac- cording to your light conditions. Press the key shown.

  • Page 119: Date And Time

    Step by Step User if nec. Date and time Time Save & Exit User if nec. Date and time Date Save & Exit Date and time You can choose the date and time display here page 127). You must set the date and time manually if your phone is not connected to an (S)NTP server.

  • Page 120: Setting Daylight Saving Time

    Individual phone configuration Step by Step User if nec. Date and time Daylight saving Save & Exit User if nec. Date and time Difference (mins) Save & Exit Setting daylight saving time page 127.) Press the key shown. Select and confirm the option shown. Enter and confirm the User password.

  • Page 121: Time Display Format

    Step by Step User if nec. Locality Time format 24 hour Save & Exit User if nec. Locality Date format dd/mm/yyy Save & Exit Time display format Press the key shown. Select and confirm the option shown. Enter and confirm the User password. Select and confirm the option shown.

  • Page 122: Audio Settings

    Individual phone configuration Step by Step User if nec. Audio Volumes Handset Save & Exit Audio settings Setting the volume Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset: Press the key shown.

  • Page 123: Adjusting Room Acoustics

    Step by Step User if nec. Audio Settings Room character Normal Save & Exit User if nec. Audio Settings Open listening Adjusting room acoustics To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Live", "Dead".

  • Page 124: Setting The Ringer Melody

    Individual phone configuration Step by Step Standard mode Save & Exit User if nec. Audio Settings Ringer melody Save & Exit User Audio Settings Ringer tone sequence Save & Exit Select and confirm the setting you want in the context menu ("Standard mode"...

  • Page 125: Web Interface

    Schritt für Schritt User pages Tab for calling up user settings Web interface General The telephone features a HTTP Web server (Web-based Management tool) which allows the phone to map its contents to a Web browser on a PC integrated in the LAN.

  • Page 126: Calling Up The Web Interface

    Web interface Calling up the Web interface For further details on the IP address, Web interface address, and additional information on how to connect the telephone to the net- work, refer to the chapter entitled "Applications available on your OpenStage phone" under "Network information" To call up the interface, open a Web browser and enter the following: http://[IP address of the phone]:[port] or https://[IP address of the phone]...

  • Page 127: Date And Time

    Date and time You must set the date and time manually if your phone is not con- nected to an (S)NTP server. Click Date and time in the User Pages tab to open the following dialog: Enter the time and date as shown in the dialog ( V field Allow daylight saving to set daylight saving time.

  • Page 128: Benutzerkonfiguration

    Web interface Benutzerkonfiguration Use this menu to set the conditions for incoming, outgoing, and active calls. Abgehende Anrufe Open the Benutzerkonfiguration menu in the User Pages tab and click the option Abgehende Anrufe. The following dialog appears: You can make the following settings for outgoing calls: •...

  • Page 129: Incoming Calls

    Incoming calls Open the Benutzerkonfiguration menu in the User Pages tab and click the option Ankommende Anrufe. You can select the following options: • Forwarding • Deflecting/Handling • CTI-Anrufe Forwarding Use Forwarding to open the following dialog: First configure the destinations under Forwarding favourites: Destination 1 to Destination 5: Enter a relevant destination ( V The destinations only appear in the lists once you have entered them...
  • Page 130 Web interface Deflecting/Handling Use Deflecting/Handling to open the following dialog: The following options are available: • Allow deflection • Default deflect destination • Allow call waiting Allow DND • CTI-Anrufe Use CTI-Anrufe to open the following dialog: The following options are available: •...

  • Page 131: Bestehende Verbindungen

    Bestehende Verbindungen Open the Benutzerkonfiguration menu in the User Pages tab and click the option Bestehende Verbindungen. The following dialog appears: You can enter the following settings for active connections: • Allow call transfer page 67) • Allow call joining page 43) •...

  • Page 132: Keyset

    Web interface Keyset Use this menu to configure the programmable sensor keys. Lines Open the Benutzerkonfiguration menu followed by the Keyset menu in the User Pages tab and click the option Lines. The following dialog appears: Use the Key button(s) to select a line (Key 1 to Key n). You can edit the following fields in this dialog: •...

  • Page 133: Phone

    Web interface Phone Use this menu to set the properties for the phone or configure the key lay- out. Display settings Open the Phone menu in the User Pages tab and click the option Display settings. The following dialog appears: You can set the Contrast for the display ( V page 118).

  • Page 134: Programmable Keys

    Web interface Programmable keys Open the Phone menu in the User Pages tab and click the option Pro- gram keys. The following dialog appears: In the drop-down lists, select a function to be assigned to the key and then click Edit. Different dialogs appear depending on the function, page 54.
  • Page 135 Web interface Feature toggle Can only be used for Hunt group functions ( page 114). Change the Key label. In the Feature code field, enter the code *96 (con- tact your service personnel) and at the same time, under Description, en- ter "Busy/Free"...

  • Page 136: Locality

    Web interface Locality Click Locality in the User Pages tab to open the following dialog: You can enter the following country-specific settings: Country • • Language • Date format Time format • Security Click Security in the User Pages tab to open the following dialog: To change the user password, enter the old password followed by the new one.

  • Page 137: Fixing Problems

    Fixing problems Telephone maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

  • Page 138: Index

    ... 31 Icon indicating call status Service menu ... 32 Voicemails ... 29 Graphic display settings Contrast ... 118 HiPath 8000 ... 102 abbreviated dialing single-key abbreviated dialing two-key abbreviated dialing accepting anonymous calls call forwarding ... 103 call tracing ...
  • Page 139 Key module contrast ... 118 Keypad ... 21 Language setting ... 116 country setting ... 117 language for user prompts Last call Hold ... 60 Line utilization ... 20 lists (for phone numbers and contacts) Location of the telephone Logging on and off as a mobility user Making calls multi-line ...
  • Page 140 Copyright © Siemens Enterprise Communications GmbH & Co. KG 07/07 Hofmannstr. 51, D-81359 Munich Order No.: A31003-S2010-U101-4-7619 The information contained in this document con- tains merely general descriptions or characteristics of performance which in case of actual use do not al- ways apply as described or which may change as a result of further development of the products.

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Openstage 40

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