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Siemens HIPATH 8000 User Manual
Siemens HIPATH 8000 User Manual

Siemens HIPATH 8000 User Manual

Siemens telephone user manual
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Documentation
OpenScape Voice
OpenStage 40 SIP, OpenStage 40 G SIP
OpenStage Key Module 40
User Guide
Communication for the open minded
Siemens Enterprise Communications
www.siemens-enterprise.com
V1 R3.x
V1 R4.x

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Table of Contents
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Summary of Contents for Siemens HIPATH 8000

  • Page 1 Documentation OpenScape Voice OpenStage 40 SIP, OpenStage 40 G SIP OpenStage Key Module 40 User Guide Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com V1 R3.x V1 R4.x...
  • Page 2: Important Information

    LAN with PoE (Power over Ethernet), which com- plies with the IEEE 802.3af standard. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty and the CE marking invalid.
  • Page 3: Location Of The Telephone

    (front right) should be kept clear. The optimum speakerphone distance is 50 cm. • Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the tele- phone.
  • Page 4: Table Of Contents

    Location of the telephone ........
  • Page 5 Telephone menu ........
  • Page 6 Programmable sensor keys ....70 List of available functions ........70 Programming sensor keys.
  • Page 7 LDAP database ......... . 108 Finding an LDAP entry .
  • Page 8 Privacy/security ......133 Deactivating the ringer ........133 Do not disturb .
  • Page 9 Silent Monitoring ......... 158 Active silent monitoring .
  • Page 10 Fixing problems ......201 Caring for your telephone ........201 Troubleshooting.
  • Page 11: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 12: Service

    Start recording Stop recording Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
  • Page 13: Single-Line Telephone/Multi-Line Telephone

    Single-line telephone/multi-line telephone Your OpenStage 40 is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
  • Page 14: Getting To Know Your Openstage Phone

    You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone page 26. You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys You can use function keys when conducting a call to access fre-...
  • Page 15: Ports On The Underside Of The Phone

    Ports on the underside of the phone Power supply unit (if required) Country- specific cable Key Module Properties of your OpenStage 40/40 G LCD display, 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset 10/100 Mbps Ethernet switch 1000 Mbps Ethernet switch Interface for key modules Wall mounting...
  • Page 16: Using Network Ports More Efficiently

    OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The telephone-PC con- nection option must first be activated on the telephone by service person- nel.
  • Page 17: Key Module

    Key Module OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs page 21.
  • Page 18: Openstage Key Module 15

    Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs.
  • Page 19: Keys

    Keys Function keys Key Function when key is pressed LED display End (disconnect) call. Open redial list Activate/deactivate forwarding Red: Call forwarding is activated Open phone menu View messages Audio keys Key Function when key is pressed Activate/deactivate microphone (also for speakerphone mode) Activate/deactivate the headset.
  • Page 20: Navigator

    Getting to know your OpenStage phone Navigator Before using the telephone, remove the protective covering from the navigator surface. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed •...
  • Page 21: Programmable Sensor Keys

    Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. Increase the number of programmable sensor keys by connecting a key module page 17. Mirea, Ch. Level 2 Touch the key briefly to activate the programmed function or dial the stored number page 76.
  • Page 22: Trunk Keys (On Multi-Line Phones Only)

    Line utilization • Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. • Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview"...
  • Page 23 LED display Explanation Not lit The phone is in idle mode. • Flashing • • • Flickering Fast blinking The line is on "Hold" Blinking Call forwarding is activated Illuminated The line is busy Getting to know your OpenStage phone Incoming call on the line ( "Hold reminder"...
  • Page 24: Keypad

    Getting to know your OpenStage phone Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h navigation key is used to delete from right to left.
  • Page 25 Alphabetic labeling of dial keys is also useful when entering vanity num- bers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376). Text editor A function menu appears under the character selection field in certain sit- uations (such as, when labeling programmable sensor keys).
  • Page 26: Display

    Iller, Zin Explanation The ring tone is deactivated. The "Do not disturb" function is activated. The phone lock is activated. A mobile user is logged on to the telephone. The microphone is deactivated. page 161). page 37), page 70) to return...
  • Page 27: Context-Dependent Displays

    Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events.
  • Page 28 Getting to know your OpenStage phone Idle display context menu The following functions (where released) can be accessed by pressing the right key on the navigator: Redial {1} 1234 Ringer off Do not disturb off Mobile logon Cancel call backs Directed pickup Pop-up menus In many operating situations, suitable functions or information is offered in...
  • Page 29: Telephony Interface

    ( menu ( page 37), press the "Show telephone screen" function however for both cases (see page 70) to return to the telephony interface screen again. Getting to know your OpenStage phone Icon indicating call status...
  • Page 30: Multi-Line View

    Getting to know your OpenStage phone Multi-line view You can use the h key to switch between two tabs on the telephony in- terface: • "[My phone]" tab - represents the primary line or the line view of a se- lected line •...
  • Page 31 Context in the line overview In the context menu of a selected line you have the following options with: • Own free line – Select – View • Own line with active call – Hold – Clear (replace handset) – View •...
  • Page 32: Phonebooks

    In addition to a local phonebook, there is a connection to the LDAP corpo- rate directory if service personnel have made the necessary settings. Both phonebooks can be accessed via the telephone menu ( You can configure a sensor key for the local phonebook.
  • Page 33: Ldap Directory

    Using contacts The following functions are available via the context menu of a selected contact: • Calling a contact page 95 • Editing a contact page 105 • Deleting a contact page 106 LDAP directory If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory.
  • Page 34: Messages

    Getting to know your OpenStage phone Messages Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions can be displayed in this list. When new messages are received, a message appears ( the idle display and the LED on the O ( To access the menu: Press the O key and use the navigator to select and confirm the relevant submenu.
  • Page 35: Calls

    Calls This list appears as soon as you receive new missed calls if you select the option Calls in the Records menu. You can then scroll back to the Calls menu with the backspace key. The following calls or call attempts are logged as call lists: Calls Missed...
  • Page 36 Getting to know your OpenStage phone Example of the Missed call list: Missed Options g (Busch, Wilhelm 11178 (Benz, Karlg 235689 (Lessing, Ephraim 2568900 Call list options You can select the following function in the Options context menu: Delete all Entry-specific context menu You can select the following functions for an individual entry: •...
  • Page 37: Telephone Menu

    Telephone menu Open the telephone menu using the N key. Settings Personal Phone book Settings Program/Service menu You can make settings here as a user and use this menu to navigate to the password-protected administration area. Accessing the menu: Settings select and confirm and then select and confirm the required menu using the navigator.
  • Page 38: Administration

    Manual for more on the network information values listed here. Perform reset Personal settings made via the telephone menu or the web interface can be reset to factory settings. Administration You can access the administration area via the "Admin" function and by en- tering the administration password.
  • Page 39: Contributing To Environmental Protection By Saving Energy

    Contributing to environmental protection by saving energy The user can save energy actively using the energy settings on the telephone and in this way contribute to protecting the environment. To reduce energy consumption, you can • reduce the brightness of the display (the default setting is 50 percent and is preset page 162).
  • Page 40: Basic Functions

    Basic functions Step by step Basic functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" page 14 before performing any of the steps de- scribed here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your service personnel.
  • Page 41: Answering A Call Via The Handset

    Step by step if nec. Accept? if nec. Answering a call via the handset The phone is ringing. The caller is displayed. Lift the handset. Set the call volume. Answering a call via the loudspeaker (speakerphone mode) The phone is ringing. The caller is displayed. The pop-up menu opens: Select and confirm the option shown.
  • Page 42: Answering A Call Via The Headset

    Basic functions Step by step if nec. Answering a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 174. The phone is ringing. The o key flashes. Press the key shown. Set the call volume.
  • Page 43: Directed Pickup

    Step by step Directed pickup? Directed pickup? Directed pickup You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Accept call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in Open-...
  • Page 44: Picking Up The Held Call

    Basic functions Step by step Directed pickup? Directed pickup? Picking up the held call Prerequisite: Your colleague has placed a call on hold on their multiline phone worker’s internal phone number and the function is con- figured for you in OpenScape Voice. Select and confirm the option shown in the idle phone’s context menu.
  • Page 45: Switching From Handset To Speakerphone Mode

    Step by step Switching from handset to speaker- phone mode Make note of the two different processes and ac- tivate your preferred setting as required page 173. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by service personnel.
  • Page 46: Switching From Headset To Speakerphone Mode

    Basic functions Step by step Switching from headset to speaker- phone mode In standard mode Press and hold the key (open listening ist activated), Press the key shown. Speakerphone mode is activated. In U.S. mode Press the key shown. Press the key shown. Speakerphone mode is activated. Open listening You can let other people in the room join in on the call.
  • Page 47: Activating/Deactivating The Microphone

    Step by step Disconnect? Activating/deactivating the micro- phone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 48: Group Call

    Connection Group call Your service personnel can incorporate multiple tele- phones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone. Service person-...
  • Page 49 Step by step Further service personnel settings for group calls: • The group call can be picked up both by lifting the handset and via the "Pickup call" menu option. • The group call be picked up via the "Pickup call" menu option but not by just lifting the handset.
  • Page 50 Basic functions Step by step Pickup call? Ignore? Picking up a group call The pop-up menu opens: Confirm. Lift the handset (only if the appropriate function is set by your service personnel) Press the sensor key with the "Call pickup" function or press it again if call answering was initiated via the key.
  • Page 51: Making Calls

    Step by step Dial Redial {1} S. Hawking Making calls If you selected the option "Busy When Dialing" page 99, you will not be interrupted by an in- coming call. In this case, the caller hears the busy signal. Off-hook dialing Lift the handset.
  • Page 52: On-Hook Dialing

    Basic functions Step by step and/or Redial {1} S. Hawking Dial On-hook dialing The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. Press the key shown. Press the key if a headset is connected. Enter the station number.
  • Page 53: Immediate Dialing

    Step by step Settings User if nec. Configuration Outgoing calls Immediate dialling Save & Exit Immediate dialing Immediate dialing should only be activated if service personnel has configured and approved a dial plan. Immediate dialing is deactivated by default. For this rea- son after entering the number you must either confirm the "Dial"...
  • Page 54: Dialing Using The Hot Or Warm Line Function

    Basic functions Step by step Dialing using the hot or warm line function Your service personnel can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loud- speaker key •...
  • Page 55: Redial

    Step by step Niels, Bohr 07:06 am Redial {1} S. Hawking Redial {1} S. Hawking Redial Redialing from the call list Only calls to the primary line are received on multi-line phones ( Press the key shown. You are automatically directed to the Dialed list in the Calls menu.
  • Page 56: Consulting A Second Party

    Basic functions Step by step Consult Konferenz starten Disconnect & return Disconnect Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Select and confirm the option shown in the connec- tions’s context menu.
  • Page 57: Switching To The Held Party (Alternating)

    Step by step Alternate? Disconnect? Disconnect & return? Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.
  • Page 58: Putting On Hold And Retrieving Successively Or Simultaneously

    Basic functions Step by step Putting on hold and retrieving successively or simultaneously Putting an active call on hold Prerequisite: You are conducting a consultation call page 56 or have accepted a second call The "Hold" sensor key must be configured Press the "Hold"...
  • Page 59: Connecting Parties

    Step by step Complete Xfer? Settings User if nec. Configuration Connected calls Allow call joining = Yes Option = Save & Exit Connecting parties You can connect the first party with the party you con- sulted, clearing down your connection to both parties in the process.
  • Page 60: Call Forwarding

    Basic functions Step by step Call forwarding You can forward calls for your phone to another phone. On multi-line telephones ( only configure call forwarding for the primary line. Three forwarding conditions can be programmed in the forwarding menu: • All Calls •...
  • Page 61: Programming Call Forwarding

    Step by step Edit call forwarding Destination Edit favourites Destination 1 Save & Exit Programming call forwarding Configuring destination phone numbers for call for- warding You can configure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding types.
  • Page 62 Basic functions Step by step Edit call forwarding Destination 08972228596 Save & Exit Edit call forwarding Duration Save & Exit Assigning a destination phone number to a call forwarding type Press the key shown. The pop-up menu opens: Select and confirm the option shown. An overview of call forwarding settings appears.
  • Page 63: Activating/Deactivating Call Forwarding

    Step by step Edit call forwarding All calls Busy No reply Save & Exit Activating/deactivating call forwarding z You can also configure this setting via the Web interface page 195. Prerequisite: At least one destination phone number is programmed ( page 62).
  • Page 64: Activating Call Forwarding For All Calls

    Basic functions Step by step Accept Accept Activating call forwarding for all calls Use the r function key to activate call forwarding for all calls. z You can also configure this setting via the Web interface page 195. Prerequisite: There is at least one forwarding destina- tion programmed Press the key shown.
  • Page 65: Call Forwarding Chain

    Step by step Call forwarding chain Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated. This can create a call forwarding chain consisting of sev- eral telephones where the last member of the chain is your phone.
  • Page 66: Callback

    Basic functions Step by step Call back? Cancel call backs? Disconnect? Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option must be activated by your service personnel.
  • Page 67: Responding To A Callback

    Step by step Accept? Reject? Deflect Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play. The pop-up menu opens: Accepting a callback Select and confirm the option shown. Rejecting a callback Select and confirm the option shown.
  • Page 68: Permitting Callback On Busy/No Reply

    Basic functions Step by step Settings User if nec. Configuration Outgoing calls Callback: busy Callback: no reply Save & Exit Permitting callback on busy/no reply z You can also configure this setting via the Web interface page 195. Press the key shown. Select and confirm the option shown.
  • Page 69: Calling Back Missed Calls

    Step by step Calls Niels, Bohr 20.05 10:06 Calling back missed calls Calls received while you are absent are indicated by a message on the idle display ( tion key also lights up. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also On multi-line telephones...
  • Page 70: Programmable Sensor Keys

    11. Transfer call 12. Deflecting 13. Shift 14. Conference 15. Headset 16. Do not disturb 18. Repertory dial 19. Feature toggle 20. Show telephone screen 21. Mobility 22. Directed pickup 23. Callback 24. Cancel callbacks 25. Consultation 26. Call Waiting toggle 27 .
  • Page 71: Programming Sensor Keys

    Step by step Settings User if nec. Phone Program keys Programming sensor keys z You can also configure this setting via the Web interface page 195. Beginning programming Directly via a sensor key Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
  • Page 72: Beginning Programming

    Programmable sensor keys Step by step Normal Shifted Do not disturb Label Save & Exit Normal Repertory dial Label Beginning programming Select and confirm the option shown to program the first level. Select and confirm the option shown to program the second level.
  • Page 73 Step by step Setting Save & Exit Select and confirm this option to enter a destination phone number. Enter and confirm a stations’s destination phone num- ber. You can select and insert special characters in the dial- ing sequence: « Clear call ~ Make consultation »...
  • Page 74: Feature Toggle

    Programmable sensor keys Step by step Normal Feature toggle Label Setting Save & Exit Feature toggle Only available for Hunt group functions ( Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask...
  • Page 75: Forwarding

    Step by step Normal Forward all calls Label Setting Save & Exit Forwarding Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current set-...
  • Page 76: Using Sensor Keys

    Programmable sensor keys Step by step Using sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key. Example 1: Calling saved number Prerequisite: The idle menu is displayed on the graphic display.
  • Page 77: Resetting Sensor Keys

    Step by step Settings User if nec. Reset Function key data Reset selected user data Resetting sensor keys You can reset sensor keys you configured to factory set- tings (see also page 183). Press the key shown. Select and confirm the option shown. Select and confirm the option shown.
  • Page 78: Enhanced Phone Functions

    Enhanced phone functions Step by step Deflect Enhanced phone functions Incoming calls Accepting calls via the headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
  • Page 79 Step by step Settings User if nec. Configuration Incoming calls Deflecting Allow deflection Default destination Deflect to DSS: Yes Permitting call deflection z You can also configure this setting via the Web interface page 195. Press the key shown. Select and confirm the option shown. Select and confirm the option shown.
  • Page 80: Rejecting A Call

    Enhanced phone functions Step by step Reject Settings User if nec. Configuration Incoming calls Forwarding Settings Rejecting a call You can reject an incoming call. In the pop-up menu: Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
  • Page 81 Step by step Alerts Visual alerts= No Audible alerts= No Forwarding station... Last Display last Option = Save & Exit Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key).
  • Page 82: Placing A Call On Hold

    Enhanced phone functions Step by step Hold Reconnect Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhear- ing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone ( Prerequisite: You are conducting a call.
  • Page 83 Step by step Retrieve held call Disconnect Settings User if nec. Configuration Connected calls? Allow hold rem.? Save & Exit Prerequisite: You placed a call on hold and replaced the handset. In the pop-up menu: Select and confirm the option shown to resume the call in speakerphone mode.
  • Page 84 Enhanced phone functions Step by step Settings User if nec. Configuration Connected calls? Hold rem. delay Save & Exit Setting the hold reminder time Use the "Hold reminder" function to set the length of the timeout before an automatic reminder is issued about a held call.
  • Page 85 Step by step Settings User if nec. Configuration Connected calls Music on hold Save & Exit Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface page 195.
  • Page 86: Call Waiting (Second Call)

    Enhanced phone functions Step by step Accept Disconnect & return Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call.
  • Page 87 Step by step Ignore Reject Deflect Ignoring second call Prerequisite: You are conducting a call and call waiting is allowed ( page 88). In the pop-up menu: Select and confirm the option shown. The caller still hears the on-hook signal. You can subse- quently Accept, Reject or Deflect the second call.
  • Page 88 Enhanced phone functions Step by step Complete Xfer Settings User if nec. Configuration Incoming calls Handling Allow call waiting Connecting parties Select and confirm the option shown in the active con- nection’s context menu. The other two parties are now connected to one another.
  • Page 89 Step by step Save & Exit Settings User if nec. Configuration Connected calls Toggling associate Save & Exit Select and confirm the option shown. Assuming Allow call waiting is generally activated, you can toggle the configured sensor key to switch call waiting on/off ( page 88).
  • Page 90: Transferring A Call

    Enhanced phone functions Step by step Blind transfer Consultation Dial Complete Xfer Complete transfer Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Al- low call transfer"...
  • Page 91 Step by step Settings User if nec. Configuration Connected calls Allow call transfer Save & Exit If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface page 195.
  • Page 92 Enhanced phone functions Step by step Settings User if nec. Configuration Outgoing calls Transfer on ring Save & Exit Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers.
  • Page 93: Cti Calls

    Step by step Settings User if nec. Configuration Incoming calls CTI calls Auto-answer Beep on auto-answer Save & Exit CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active.
  • Page 94 Enhanced phone functions Step by step Settings User if nec. Configuration Incoming calls CTI calls Beep on auto-unhold Save & Exit Beep on auto-reconnect You can reconnect a held call both via the CTI applica- tion and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.
  • Page 95: Making Calls

    Step by step Personal Niels, Bohr Niels, Bohr Dial Making calls If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before. Dialing with the DDS key You can program frequently used phone numbers on programmable keys ( key, the associated contact or phone number appears...
  • Page 96: Dialing A Phone Number From A List

    Enhanced phone functions Step by step Calls Dialed Niels, Bohr 07:06am Dialing a phone number from a list The following call lists are available in the "Calls" directo- • Missed • Dialed • Received • Forwarded For a detailed description of the call lists, see page 35.
  • Page 97: Using Autodial Delay

    Step by step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode • when deflecting an incoming call •...
  • Page 98 Enhanced phone functions Step by step Settings User if nec. Configuration Outgoing calls Autodial delay Save & Exit Settings for autodial delay z You can also configure this setting via the Web interface page 195. The setting does not affect automatic emergency number dialing.
  • Page 99 Step by step Settings User if nec. Configuration Outgoing calls Busy when dialling Save & Exit Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal. z You can also configure this setting via the Web interface page 195.
  • Page 100: Conference

    Enhanced phone functions Step by step Conference? User Disconnect Conference Local conference This type of conference is also referred to as a three- party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call page 56 or have accepted a second call and the conference function is active Initiating a local conference You can initiate a conference by calling the...
  • Page 101 Step by step Exit Conf? End Conf? Settings User if nec. Configuration Connected calls Allow conferences Save & Exit Exiting a local conference Prerequisite: The function "Allow joining in a local con- ference" ( page 102) was activated. Select and confirm the option shown in the "Confer- ence"...
  • Page 102 Enhanced phone functions Step by step Settings User if nec. Configuration Connected calls Join in conferences Save & Exit Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call.
  • Page 103: System-Based Conference

    Step by step Conference? Consultation? System-based conference This type of conference is also referred to as a large con- ference. It can include up to ten parties. Prerequisite: You are conducting a consultation call page 56 or you have accepted a second call page 86, and the "System conference"...
  • Page 104 Enhanced phone functions Step by step Conference? Hold? Exit Conf? Select and confirm the option shown in the consultation call’s context menu. The party is added to the confer- ence. Only the conference and all current participants are now displayed. You can also use an already configured Conference key instead of the Conference option in the context menu.
  • Page 105: Phonebooks And Call Lists

    Step by step Personal Option New contact Save & Exit Personal Niels, Bohr Phonebooks and call lists Local phonebook The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phone- book, you can open it using this sensor key page 70).
  • Page 106: Deleting A Contact

    Phonebooks and call lists Step by step Details Last name Save & Exit Personal Niels, Bohr Delete Personal Option Delete all Select and confirm the option shown in the context menu. Select and confirm, for example the Last name field. Change and confirm .
  • Page 107: Searching For A Contact

    Step by step Personal Option Kirsch, Erika Kramer, Elisabeth Searching for a contact Press the key shown. Confirm to open the local phonebook. Is displayed Enter the first letter of the name you are searching, e.g. J L 5 The name first found in which the first letter is K is dis- played.
  • Page 108: Ldap Database

    Phonebooks and call lists Step by step Corporate Find Last name Find LDAP database You can search an LDAP database (corporate phone- book) for contact entries if you can reach this database over your network and your access was correctly con- figured by your service personnel.
  • Page 109: Extended Ldap Editing

    Step by step Details Delete Qualifier Extended LDAP editing Viewing an LDAP entry Prerequisite: You found and selected an LDAP entry (see above). Select and confirm the option shown in the context menu for the entry. All fields of the entry are displayed. Resetting the search fields Prerequisite: The search fields are listed.
  • Page 110: Quick Search

    Phonebooks and call lists Step by step Corporate Option Kirsch, Erika Quick search Press the key shown. Select and confirm to open the company-wide Phone book. Is displayed Enter the first letter of the name you are looking for, e.g. "k".
  • Page 111: Call Lists

    Step by step Calls Missed Niels, Bohr 22.05 13:22 Details Delete Calls Dialed Options Delete All Call lists For a detailed description of the different call lists, see page 35. Editing entries Selecting an entry Press the key shown. Select and confirm the option shown. For instance, select and confirm the list of missed calls page 69).
  • Page 112: Making Calls With Multiple Lines

    Depending on your individual settings, you will be noti- fied of incoming calls Accepting calls for the primary line In this case, the telephone behaves in the same way as a single-line telephone. See Accepting calls for secondary lines Prerequisite: The secondary line is configured on your multi-line telephone.
  • Page 113: Making Calls

    Trunk seizure can be configured on an individual basis. Your service personnel can determine if the lines on your telephone can be automatically seized and with which priority. If you have seized a secondary line, this line is reserved for you for making calls for a specific period as defined by the service personnel.
  • Page 114: Automatic Trunk Seizure

    Enter the station number. The connection is set up. Dialing the last dialed number Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected number’s context menu. Lift the handset or press the speakerphone mode or headset key.
  • Page 115: During Calls

    During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: •...
  • Page 116: Putting A Line On Hold

    Press line key for line 1. Retrieve call on line 1. Putting a line on hold On a multiline telephone you can use the line keys to place calls on hold. Prerequisite: You are conducting a call. Press the call-line sensor key.
  • Page 117: Lines With Hot Or Warm Line Function

    Step by step Settings User if nec. Configuration Keyset Lines Line Hot warm dest = nnnn Lines with hot or warm line function Your service personnel can configure a hot or warm line for the primary and secondary line. The function is activated when on •...
  • Page 118: Busy Override

    Making calls with multiple lines Step by step Save & Exit Select and confirm the option shown. Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy."...
  • Page 119: Direct Station Selection Keys

    Step by step DSS call 1 Direct station selection keys Apart from line keys, service personnel can also config- ure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
  • Page 120: Call Pickup

    Making calls with multiple lines Step by step Reject Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated page 93.
  • Page 121: Deflecting A Call To A Dss Station

    Making calls with multiple lines Deflecting a call to a DSS station Prerequisite: The deflect function must be approved for DSS keys. For in- formation on the current setting, see If you receive a call on one of your lines, you can immediately deflect it to the DSS station.
  • Page 122: Making Calls In An Executive-Secretary Team

    Making calls with multiple lines Step by step Secretary 1 Executive 1 Executive 2 Secretary 2 Call waiting Executive 1 Secretary 1 Secretary 2 Making calls in an executive- secretary team An executive-secretary team is configured by the rele- vant service personnel and may include up to four exec- utive and up to two secretary telephones.
  • Page 123 Making calls with multiple lines Step by step Line and direct station selection keys have been config- ured by service personnel and "Transfer on hangup" and server features have been activated.
  • Page 124: Accepting A Call

    Making calls with multiple lines Step by step Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview ( the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1"...
  • Page 125: Connecting A Call

    Step by step Making calls with multiple lines Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned „Secretary 1“ . The call is not answered. After a speci- fied period the call is forwarded to "Secretary 2". The line key of the "Secretary 2"...
  • Page 126 Making calls with multiple lines Step by step Complete transfer Disconnect & return Connecting with consultation Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the con- text ment.
  • Page 127: Dss Keys Can Be Used

    Making calls with multiple lines Step by step DSS keys can be used These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. Press a team member’s DSS key.
  • Page 128: Settings For Multiline (Keyset)

    Making calls with multiple lines Step by step Settings User if nec. Configuration Keyset Lines Line 1 Allow in overview Save & Exit Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: •...
  • Page 129: Setting The Time For A Delayed Ringer

    Step by step Settings User if nec. Configuration Keyset Lines Line 1 Ring delay Save & Exit Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface page 195.
  • Page 130: Configuring The "Overview" Tab Display

    Making calls with multiple lines Step by step Settings User if nec. Configuration Keyset Overview Line 1 Use FPK order Add all lines Save & Exit Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview"...
  • Page 131: Line Preview

    Step by step Making calls with multiple lines Line preview Activating via the line keys Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service person- nel have activated line preview. Press the flashing line key.
  • Page 132: Rollover For A Line

    You hear a short notification tone The ringer melody is not played in speakerphone mode. The telephone rings using the configured call signal, the corresponding line key blinks, and a pop-up menu con- taining the available information is displayed.
  • Page 133: Privacy/Security

    Step by step Ringer off? Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display page 26.
  • Page 134: Do Not Disturb

    Do not disturb on Do not disturb off Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones ( only activate the "Do not disturb" function for your primary line.
  • Page 135: Allowing "Do Not Disturb

    Step by step Settings User if nec. Configuration Incoming calls Handling Allow DND Save & Exit Allowing "Do not disturb" z You can also configure this setting via the Web interface page 195. Press the key shown. Select and confirm the option shown. Select and confirm the option shown.
  • Page 136: Security

    User password Your User password protects your individual configura- tions, including your language settings. You can also use the User password to lock your telephone The preset password "000000" corresponds to a blank password. In other words, the phone can-...
  • Page 137 Step by step Settings User if nec. Security User password if nec. Confirm password Save & Exit Deactivating the user password You can deactivate the phone’s password prompt if a password has already been configured. Deactivating the password prompt does not ap- ply to the web-interface Stage Manager or CTI applications that use a password prompt.
  • Page 138: Phone Locking

    Privacy/security Step by step Confirm lock User Security Phone lock Save & Exit Phone locking You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password.
  • Page 139 The specified emergency number can de dialed when the phone is locked. If the telephone is locked repdial keys cannot be used. This also applies if the emergency number is saved on it. Privacy/security...
  • Page 140: Mobility

    Mobility Step by step Mobility Prerequisite: Your phone is configured to support mo- bility by service personnel. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone •...
  • Page 141: Logging On And Off At The Same Phone

    29) context menu. The Mobility logon dialog appears. You are prompted to enter your mobility ID. Enter and confirm Mobility ID, usually a telephone num- ber. You are prompted to enter the password. Enter and confirm the user password.
  • Page 142: Logging Off From The Phone

    Mobility Step by step Mobile logoff Mobile logoff Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. Press the "Mobility" program key. Logon via the context menu Select and confirm the option shown in the idle display context menu page 29.
  • Page 143: Logging On At Different Telephones

    Logon via the context menu Select and confirm idle display context menu. You are prompted to enter your mobility ID. Enter and confirm Mobility ID, usually a telephone num- ber. You are prompted to enter the password. Enter and confirm the user password.
  • Page 144: Logging On With Forced, Delayed Logoff At A Remote Phone

    Select and confirm the option shown in the idle display context menu page 29. You are prompted to enter your mobility ID. Enter and confirm Mobility ID, usually a telephone num- ber. You are prompted to enter the password. Enter and confirm the user password.
  • Page 145: Openscape Voice Functions

    Step by step OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of Open- Scape Voice functions is only available for the pri- mary line.
  • Page 146: Making Anonymous Calls

    OpenScape Voice functions Step by step Making anonymous calls Your service personnel decides whether or not your call- er ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deacti- vated, however, for specific calls.
  • Page 147: Temporarily Activating Anonymous Calling For The Next Call

    Step by step Temporarily activating anonymous calling for the next call If your service personnel activated caller ID transmis- sion for your phone, you can deactivate this setting for the next call as follows: Lift the handset. Enter the code (see the table of codes Wait until you hear the confirmation tone.
  • Page 148: Creating A List For Selective Calls

    OpenScape Voice functions Step by step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your service personnel know how long this list may be in the OpenScape Voice used on site in your facility.
  • Page 149: For Call Rejection

    Step by step For call rejection As for selective call acceptance, you can create a selec- tion list with the phone numbers of parties from whom you are not willing to accept calls. Your service person- nel know how long this list may be in the OpenScape Voice used on site in your facility.
  • Page 150: Anonymous Calls

    OpenScape Voice functions Step by step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was reject- Lift the handset.
  • Page 151: Using Abbreviated Dialing

    Step by step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers.
  • Page 152: Hunt Group Functions

    Your service personnel can incorporate multiple tele- phones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the mem- bers of your group in accordance with specific rules de- fined by your service personnel.
  • Page 153: Marking The Last Line In The Hunt Group Chain

    Step by step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating Lift the handset.
  • Page 154: Reachability

    OpenScape Voice functions Step by step Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • Serial call • Parallel call Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape Voice.
  • Page 155: Parallel Call

    Step by step The caller is informed that the call is being routed to an- other station. The connection is established with the first phone that accepts the call. If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
  • Page 156 OpenScape Voice functions Step by step Activating/deactivating parallel call via code You can activate/deactivate the parallel call without hav- ing to change to edit mode. Prerequisite: You have already entered numbers in the parallel call list. Lift the handset. Enter the code to activate or deactivate the parallel call (see code table page 160).
  • Page 157: Parking A Call

    Step by step Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Call park You are conducting the call. Let the other party know, e.g. that you are trying to connect him. Enter the code for parking followed by a line number (see code table page 160).
  • Page 158: Silent Monitoring

    Silent Monitoring If this function has been configured by service personnel and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (ac- tive).
  • Page 159: Muted Silent Monitoring

    Step by step Muted silent monitoring Station A and B are on a call. You want to monitor a call but so that neither station notices. Your phone internal or external station B • You can hear station A but cannot talk to him be- cause he cannot hear you •...
  • Page 160: Code Table For Openscape Voice Functions

    OpenScape Voice functions Step by step Function Making anonymous calls off Making anonymous calls on Making anonymous calls temporarily on Making anonymous calls temporarily off List for selective call acceptance List for selective call rejection Rejecting anonymous calls Accepting anonymous calls Using abbreviated dialing Call tracing Making a line busy on...
  • Page 161: Individual Phone Configuration

    Step by step Settings User if nec. Phone Display Contrast Save & Exit Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has six contrast levels that you can set ac- cording to your light conditions.
  • Page 162: Adjusting The Brightness

    Individual phone configuration Step by step Settings User if nec. Phone Display Brightness Save & Exit Adjusting the brightness The display has seven brightness levels that you can set according to your light conditions. z You can also configure this setting via the Web interface page 195.
  • Page 163: Background Lighting

    Step by step Settings User if nec. Phone Energy saving mode Time for background lighting Save & Exit Background lighting You can have the background lighting switch off auto- matically after a time defined by you. z You can also configure this setting via the Web interface page 195.
  • Page 164: Contrast For The Openstage Key Module

    Individual phone configuration Step by step Settings User if nec. Phone Display Key mod. contrast Save & Exit Contrast for the OpenStage Key Module If an OpenStage Key Module is connected to your OpenStage 40, you can set contrast for it. Press the key shown.
  • Page 165: Date And Time

    Step by step Settings User if nec. Date and time Time Save & Exit Settings User if nec. Date and time Date Save & Exit Date and time You can set the date and time display here if necessary. z You can also configure these settings via the Web inter- face page 195.
  • Page 166: Setting Daylight Saving Time

    Individual phone configuration Step by step Settings User if nec. Date and time Daylight saving Save & Exit Settings User if nec. Date and time Setting daylight saving time Prerequisite: Auto DST is deactivated z You can also configure this setting via the Web interface page 195.
  • Page 167: Automatic Daylight Saving Time

    Step by step Difference (mins) Save & Exit Settings User if nec. Date and time? Select and confirm the option shown. Enter and confirm the difference between daylight and standard time in minutes. Confirm. Automatic daylight saving time The Auto DST setting (automatic time-update) is pro- vided for information purposes and can only be changed by your service personnel.
  • Page 168: Time Display Format

    Individual phone configuration Step by step Settings User if nec. Locality Time format 24 hour Save & Exit Settings User if nec. Locality Date format dd/mm/yyy Save & Exit Time display format z You can also configure this setting via the Web interface page 195.
  • Page 169: Audio

    Step by step Settings User if nec. Audio Volumes Handset Save & Exit Audio Volumes Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset Press the key shown. Select and confirm the option shown.
  • Page 170: Settings

    Individual phone configuration Step by step Settings User if nec. Audio Settings Room character Normal Save & Exit Settings User Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled"...
  • Page 171 Step by step if nec. Audio Settings? Ringer file ABC.wav Save & Exit Settings User if nec. Audio Settings Ringer melody Save & Exit Enter and confirm the user password. Select and confirm the option shown. Select and confirm the option shown. Select and confirm the option shown.
  • Page 172 Individual phone configuration Step by step Settings User Audio Settings Ringer tone sequence Save & Exit Pattern sequence z You can also configure this setting via the Web interface page 195. Prerequisite: You have choosen the "pattern" ringtone, page 170. Press the key shown.
  • Page 173 Step by step Settings User if nec. Audio Settings Open listening Standard mode Save & Exit Opening listening mode Select the mode here that you prefer for open listening (see page 45). z You can also configure this setting via the Web interface page 195.
  • Page 174 Individual phone configuration Step by step Settings User if nec. Audio Settings Headset socket Wired headset? Save & Exit Setting headset port use Here you set whether you are using a wired or cordless DECT headset. z You can also configure this setting via the Web interface page 195.
  • Page 175: Tone And Indication With An Unsecured Voice Connection

    Step by step Settings User if nec. Configuration Connected calls Secure call alert Save & Exit Tone and indication with an unsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure.
  • Page 176: Key Click

    Individual phone configuration Step by step Settings User if nec. Phone Key click Volume Medium Keys Keypad only All keys Save & Exit Key click You can select here whether a tone should be heard when a key is pressed. You can also decide whether this should apply for all keys or only those on the key- pad.
  • Page 177: Setting The Language And Country

    Step by step Settings User if nec. Locality? Speech? Deutsch Save & Exit Setting the language and country Selecting a language z You can also configure this setting via the Web interface page 195. Press the key shown. Select and confirm the option shown. Select and confirm the option shown.
  • Page 178 Individual phone configuration Step by step You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català Ceština 6. Dansk 7 . Deutsch 8. Eesti keel 9. English 10. English(US) 11. Español 12. Français 13.
  • Page 179: Country-Specific Setting

    Step by step Settings User if nec. Locality Country Germany Save & Exit Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface page 195. Press the key shown.
  • Page 180: Context Menu

    Individual phone configuration Step by step Settings User if nec. Configuration Context menu Automatic menu... Save & Exit Display time Save & Exit Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed.
  • Page 181: Network Information

    Step by step Settings User if nec. Network information Network information This information overview in the user area of the service menu provides you with information about the IP ad- dress or name of the phone and the HTML address of the web-interface.
  • Page 182: Resetting User Data

    Individual phone configuration Step by step Settings User if nec. Reset Reset all user data Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to facto- ry settings. • Display contrast •...
  • Page 183 Step by step Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants.
  • Page 184: Call Recording

    Recordable calls A recordable call is any call that has a call connection status on the telephone. This can be any incoming or outgoing call. It is immaterial here whether a call is set up directly via the telephone or via an application.
  • Page 185: Non-Recordable Calls

    A, the recording for line A is not started again. The modes mentioned (All Calls, AutoStart or Manual) refer to the telephone and are therefore the same for all lines. Server-based conference only...
  • Page 186: Recording Calls

    Call recording Step by step Recording calls Using the call recording feature The recording function can be used in a similar way to a recorder, for example for recording music. The recorder can be: switched on (standby .) • • switched off or stopped (~) •...
  • Page 187: Automatic Call Recording

    Prerequisite: Manual mode is selected. The recording button is configured and indicates the status. Select the option shown in the telephone's context menu to enable the option. or disable the option. Press the recording button to enable the option - the LED key lights up.
  • Page 188: Manual Call Recording

    Call recording Step by step Controlling call recording Starting call recording manually during a call Prerequisite: Manual mode or AutoStart is selected. You are conducting a call. Recording has not started. The recording button LED is not lighting. You are conducting a call (see also Press the recording button to start the recording - the LED key lights up.
  • Page 189: Controlling Call Recording

    Step by step Accept You initiate a consultation – your main call is placed on hold as a result while the consultation is being performed. The recording is paused while you initiate the consultation. The recording symbol disappears. If the consultation partner answers, the consultation call is recorded.
  • Page 190: Second Call During Call Recording

    Call recording Step by step Alternate Call recording while alternating Prerequisite: You have an active or held consultation or second call. Recording has started. The recording button LED is lighting. You are connected with the second party. You hear a beep and the recording symbol for the second call.
  • Page 191: Call Recording While Alternating

    Step by step Conference Conference Setting up a conference during recording Prerequisite: You are conducting a consultation call page 56 or you have accepted a second call page 86 and the "System conference" feature was configured by the service personnel. Recording has started.
  • Page 192: Setting Up A Conference During Recording

    • You seize a different line during call recording. The first line is placed on manual hold. Prerequisite: The telephone has more than one line configured. The active line is being recorded. The recording button LED is lighting. Holding and retrieving the call on the line You are conducting a call, for example on line A.
  • Page 193 Step by step Retrieving a held call: Press line key A. The line key LED lights up. The call is retrieved. You hear a beep and the recording symbol is shown on the display again. Call recording is continued. Holding a call on the line and conducting a call on a different line Press line key B –...
  • Page 194 Call recording Step by step...
  • Page 195: Web Interface (Wbm)

    Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the sec- tion entitled "Network information" To call up the interface, open a Web browser and enter the following:...
  • Page 196: User Pages

    Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2.Click a menu entry to open the corresponding form.
  • Page 197: User Menu

    User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu User Pages User login V page 136 Date and Time – Local time V page 165 – Local date (day, month, year) V –...
  • Page 198 Web interface (WBM) – Alerts – Visual alerts V – Audible alerts V – Forwarding party V – Handling – Allow call waiting V – Allow DND V – Allow busy when dialing V – CTI calls – Allow auto-answer V –...
  • Page 199 Phone – Display settings – Display brightness – -3 – -2 – -1 – Default – +1 – +2 – +3 – Contrast V page 161 – Key module contrast V – Program keys – Normal – Edit V page 71. –...
  • Page 200 Web interface (WBM) Phone book – Contact list V – New contact V – Delete all contacts V page 105 page 105 page 106...
  • Page 201: Fixing Problems

    • If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
  • Page 202: Contact Partner In The Case Of Problems

    • With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool. • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.
  • Page 203: Local User Menu

    Local user menu Local user menu Opening the user menu on the phone Press the N key to open the telephone menu. On the Settings menu, open the User menu. You are prompted to enter the User password user menu are available.
  • Page 204 – Ringer2.wav – Ringer3.wav – Ringer4.wav – Ringer5.wav – Ringer6.wav – Ringer melody: 2 – 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – Ringer tone sequence: 1 – 1 – 2 – 3 –...
  • Page 205 Local user menu – Yes – No – Busy when dialling: Yes – Yes – No – Transfer on ring: Yes – Yes – No – Immediate dialling: Yes – Yes – No – Incoming calls? – Deflecting? – Option: Save & Exit –...
  • Page 206 – Destination 4 – Destination 5 – No reply: Off – On – Off – Destination: Destination 1 to Destination 5 – Edit favourites? – Option: Save & Exit – Exit (Discard Changes) – Destination 1 – Destination 2 – Destination 3 –...
  • Page 207 Local user menu – Beep on auto-unhold: Yes – Connected calls? – Option: Save & Exit – Exit (Discard Changes) – Allow call transfer: Yes – No? – Return? – Allow call joining: Yes – Yes – No – Join in conferences: Yes –...
  • Page 208 – Context menu – Automatic display menu Yes – Yes – No – Display time – 5 – 10 – 20 – 30 – 60 – 120 – Unlimited no. – Keyset? – Lines? – Line (one of eight possible) –...
  • Page 209 Local user menu – Option: Save & Exit – Exit (Discard Changes) – Normal: Unallocated – Unallocated – – Label: – Settings: – Shifted: Unallocated – Unallocated – – Label: – Settings: – Key Module (if available such as Program keys) –...
  • Page 210 – Time format: 24 hour – 24 hour – 12 Hour (AM/PM) Security? – Option: Save & Exit – Exit (Discard Changes) – User password: ******** – Confirm password: Network information? – Option: Exit – Phone address: – Web address: –...
  • Page 211: Key Functions

    Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • Selected dialling • Repeat dialling • Forward all calls • Forward no reply • Forward busy • Mute • Ringer off •...
  • Page 212 Shifted You can program the following functions on the Shifted of the function keys: • Selected dialling • Repeat dialling • Alternate • Blind transfer call • Transfer call • Deflecting • Conference • Repertory dial • Release • Callback •...
  • Page 213: Index

    Index Accepting calls ... 112 multi-line ... 38 Administration ... 57 Alternate Audio ... 170 room character ... 169 volume ... 19 Audio controls ... 19 Audio keys ... 97 Autodial delay ... 42 Auto-headset ... 163 Background lighting ... 118 Busy override Call ...
  • Page 214 Language setting ... 114 LDAP LED display Line preview Line utilization ... 29 Lines Lists (for phone numbers and contacts) Location of the telephone Logging on and off ... 42 Making calls Microphone Mobility Multi-line ... 3 Multiline Multi-line telephone ...
  • Page 215 ... 17 Secondary line Security Sensor keys immediate ring Serial call Set headset port Settings Shared line Silent monitoring Single-line telephone Speakerphone distance Speakerphone mode ... 111 Status icons Telephone maintenance Telephony interface single line ... 165 Time Time display format...
  • Page 216 Index ... 14 User interface ... 12 User support ... 16 Using Ethernet switches Using network ports more efficiently ... 54 Warm line ... 117 for lines ... 195, 203 Web interface ... 16...
  • Page 217 Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2010-U101--33-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

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