Page 1: Table Of Contents
Large Format Printer Series Basic Guide Preface Safety Precautions ............2 Manuals for this printer ........... 6 Handling Paper Handling rolls ..............12 Handling sheets ............21 Consumables and Maintenance Ink Tanks ..............25 Printheads ..............30 Maintenance Cartridge ..........36 Cleaning the Printer ............
Page 2: Preface
Safety Precautions iPF685 Series Preface Preface Safety Precautions Safety Precautions Safety Precautions ................................2 Legal Notices ..................................4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual.
Page 3: Moving The Printer
If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact your Canon dealer or Warning support center.
Page 4: Legal Notices
Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then contact your Canon dealer or support center. If you continue to use the printer, this could cause a fire or electrical shock.
Page 5 For CA, USA Only Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft is a registered trademark of Microsoft Corporation. •...
Page 6: Manuals For This Printer
Manuals for this printer iPF685 Series Manuals for this printer Manuals for this printer Manuals for this printer ..............................6 To view the User's Guide or Paper Reference Guide ..................6 About This User Manual .............................. 10 Manuals for this printer Manuals for this printer This printer has the following manuals.
Page 7 Series To view the User's Guide or Paper Reference Guide Right-click the printer, and then click Properties (or Printer Properties). Click Preferences (or Printing Preferences) to display the Printing Preferences dialog box with the printer name added to the title.
Page 8 To view the User's Guide or Paper Reference Guide iPF685 Series To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. • Mac OS The basic instructions for displaying the User's Guide or Paper Reference Guide from imagePROGRAF Print- monitor are as follows.
Page 9 Series To view the User's Guide or Paper Reference Guide Select the printer in the Printer list and click Options & Supplies. Click Utility. Click Open Printer Utility. Basic Guide...
Page 10: About This User Manual
About This User Manual iPF685 Series Click Support. Click the User Manual button. To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. About This User Manual About This User Manual • Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric- tions or precautions in use.
Page 11 Series About This User Manual Caution Indicates caution items for which operating error poses a risk of injury. To ensure safe use, always follow these cautions. Important Indicates important information and restrictions that definitely are to be followed during operation. Be sure to read this information to prevent troubles, malfunctions, or damage to equipment or property by operat- ing errors.
Page 12: Handling Paper Handling Rolls
Attaching the Roll Holder to Rolls iPF685 Series Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ........................... 12 Loading Rolls in the Printer ............................15 Removing the Roll from the Printer ........................18 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
Page 13 Series Attaching the Roll Holder to Rolls Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the posi- tion indicated (b), remove it from the Roll Holder. Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper.
Page 14 Attaching the Roll Holder to Rolls iPF685 Series • Using rolls with a 3-inch paper core Holder Stopper (Left Side) Roll Holder (Right Side) Align the tips (a) of the 3-Inch Paper Core Attachment L Align the tips (a) of 3-Inch Paper Core Attachment R with with the holes (b) of the Holder Stopper and insert it firmly.
Page 15: Loading Rolls In The Printer
Series Loading Rolls in the Printer Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it firmly in until the flange (a) of the Holder Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down toward the shaft side.
Page 16 Loading Rolls in the Printer iPF685 Series Positioning your hands as shown, open the Roll Cover. Holding the Roll Holder flange (a), rest the Roll Holder shaft on the Roll Ledge (b). At this time, position the holder so that the R label (c) on the [W label (c) on the Roll Holder flange is aligned with the R label (d) on the printer .
Page 17 Series Loading Rolls in the Printer Holding the Roll Holder flange (a), guide the holder along the Roll Loading Slots (b) on both ends, keeping the holder level as you load it in the Roll Holder Slot. • Do not force the Roll Holder into the printer with the right and left ends reversed. This may damage the printer and Roll Holder.
Page 18: Removing The Roll From The Printer
Removing the Roll from the Printer iPF685 Series ManageR- Barcodes Printer Operation After the Paper is Fed emainRoll Printed There is no need to specify the type and length of the paper. Not prin- A menu for selection of the paper type and length is automatically shown on the Display Screen.
Page 19 Series Removing the Roll from the Printer Press ▲ or ▼ to select Yes, and then press the OK button. The roll is now rewound and ejected. If you have selected ManageRemainRoll > On • in the Control Panel menu, a barcode is printed Caution on the leading edge of the roll.
Page 20 Removing the Roll from the Printer iPF685 Series Holding the Roll Holder flange (a), remove the hold- er from the Roll Holder Slot. • For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from Rolls."...
Page 21: Handling Sheets
Series Loading Sheets in the Printer Handling sheets Handling sheets Loading Sheets in the Printer ............................ 21 Removing Sheets ................................23 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer.
Page 22 Loading Sheets in the Printer iPF685 Series Slide the Width Guide (a) to align it with the mark for the size of paper you will load. Load a single sheet printing-side up in the Paper Feed Slot, with the right edge aligned with the Pa-...
Page 23: Removing Sheets
Series Removing Sheets Move the Width Guide (a) carefully to match the size of paper loaded. Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled. Press the OK button.
Page 24 Removing Sheets iPF685 Series If the Tab Selection screen is not displayed, press the Menu button. • Note Press the OK button. The Paper Menu is displayed. Press ▲ or ▼ to select Eject Paper, and then press the OK button.
Page 25: Consumables And Maintenance Ink Tanks
Series Replacing Ink Tanks Consumables and Maintenance Consumables and Maintenance Ink Tanks Ink Tanks Replacing Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer, see "Ink Tanks." User's Guide ➔...
Page 26 Replacing Ink Tanks iPF685 Series • Do not remove an Ink Tank during initialization immediately after turning on the printer, or during printhead clean- ing. Ink may leak out. Important • Ink Tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced.
Page 27 Series Replacing Ink Tanks Hold the Ink Tank by the grips and remove it. Press the OK button. • Do not turn off the printer while the Ink Tank is removed. It may cause the interior of the Ink Tank Cover to become soiled.
Page 28 Replacing Ink Tanks iPF685 Series Open the pouch and remove the Ink Tank. • Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and affect printing quality. Important Press the OK button and install the Ink Tank into the holder as shown, with the ink holes facing down.
Page 29 Series Replacing Ink Tanks Do not push the Ink Tank in by hand. • Forcing the Ink Tank into the holder may damage the Important printer. If a 130 ml (4.4 fl oz) ink tank is installed facing the •...
Page 30: Printheads
If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu • If the Display Screen indicates "Open top cover and replace the printhead." • If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads, see "Printhead." User's Guide ➔...
Page 31 Series Replacing the Printhead If the Tab Selection screen is not displayed, press the Menu button. • Note Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Maintenance, and then press the OK button.
Page 32 Replacing the Printhead iPF685 Series Do not touch the Linear Scale (a) or Carriage • Shaft (b). Touching these parts may damage Important them. • Never touch the metal contacts of the Carriage. This may damage the printer. Pull the Printhead Fixer Lever forward all the way to open it completely.
Page 33 Series Replacing the Printhead Remove the Printhead and press the OK button. • Dispose of the used Printhead in accordance with local regulations. Note Holding the new Printhead by the grips (a), remove it from the pouch. When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal con- •...
Page 34 Replacing the Printhead iPF685 Series While firmly holding the Printhead you have removed, use your other hand to remove the orange Protective Part (a). Squeeze the grips (c) of Protective Part (b) and pull it down to remove it. •...
Page 35 Series Replacing the Printhead Push the Printhead Fixer Lever toward the back of the printer until it clicks. Close the Top Cover. Ink now fills the system. • While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out.
Page 36: Maintenance Cartridge
Replacing the Maintenance Cartridge iPF685 Series Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges, see "Maintenance Cartridge." User's Guide ➔ Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge.
Page 37 Series Replacing the Maintenance Cartridge Access the menu for Maintenance Cartridge replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 38 Replacing the Maintenance Cartridge iPF685 Series At this point, open the Maintenance Cartridge Cov- Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 39 Series Replacing the Maintenance Cartridge Confirm the Maintenance Cartridge is right-side up, put it in the box with the packaging material attach- ed, and store it so that it stays level. • Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Also, seal the zipper thoroughly.
Page 40 Replacing the Maintenance Cartridge iPF685 Series Close the Maintenance Cartridge Cover. • If you did not perform the operation in Access the menu for Maintenance Cartridge replacement, this is the end of the procedure and you do not need to press the OK key in the next step.
Page 41: Cleaning The Printer
Series Cleaning Inside the Top Cover Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ..........................41 Cleaning the Printhead ..............................43 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems.
Page 42 Cleaning Inside the Top Cover iPF685 Series If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away.
Page 43: Cleaning The Printhead
Series Cleaning the Printhead • Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dust and affect the printing quality. Important Do not touch the Linear Scale (a) or Carriage •...
Page 44 Cleaning the Printhead iPF685 Series Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink. Head Cleaning B • Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem.
Page 45: Printer Parts Operations And Display Screen
Series Control Panel Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ..................................45 Menu Operations ................................47 Menu Structure ................................50 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages.
Page 46 Control Panel iPF685 Series Stop button Cancels print jobs in progress and ends the ink drying period. Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions with Navigate.") User's Guide ➔...
Page 47: Menu Operations
Series Menu Operations Menu Operations Menu Operations To view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button. For details, see "Menu Settings." User's Guide ➔ When the Ink tab is selected and the OK button is pressed •...
Page 48 Menu Operations iPF685 Series The scroll bar at right indicates the current position in the overall menu. Lower menus are available if is displayed at right next to the second and subsequent rows. To access the • lower menus, select the menu and press the OK button.
Page 49 Series Menu Operations Repeat steps 1 and 2 to complete the settings, and then press the OK button. • If a confirmation message is displayed regarding the setting you entered, follow the on-screen instruc- tions. Note Executing menu commands Menu commands can be executed as follows.
Page 50: Menu Structure
Menu Structure iPF685 Series Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
Page 51: Ink Menu
Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Paper Details Keep Paper Type Off* | On *1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Displaying the Paper Reference Guide.")
Page 52 Menu Structure iPF685 Series Set./Adj. Menu Limited items are displayed during printing. The displayed items are indicated by annotations. Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Test Print Nozzle Check | Status Print | Interface Print | GL2 Set Print | Paper Details | Print Job Log | Menu Map | Color...
Page 53 Series Menu Structure Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Off* | On Lines( *4 ) Line & Pen Enable Off* | On Manager merge Pen Setup Select Pa- Software* | Palette A | Palette B | Factory...
Page 54 Menu Structure iPF685 Series Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level DNS Domain Name( *9 ) IPv6( *8 ) IPv6 Sup- On | Off* port( *8 ) IPv6 Stles- On* | Off...
Page 55 Series Menu Structure Second Lev- First Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Paper Size Roll Selec- ISO A3 (297mm)* | 300mm Roll Basis tion 1 Roll Selec- 10in. (254mm)* | JIS B4 (257mm)
Page 56 Menu Structure iPF685 Series *8: Restrictions apply if a password is configured using Change Password in the Admin. Menu. Viewing and configuration is possible for administrators, and only viewing for other users. *9: Restrictions apply if a password is configured using Change Password in the Admin. Menu.
Page 57: Printer Parts
Series Front Printer parts Printer parts Front ..................................... 57 Side ....................................... 58 Top Cover (Inside) ................................59 Roll Cover (Inside) ................................60 Carriage ....................................60 Ink Tank Cover (Inside) ..............................61 Front Front Roll Cover Open this cover to load rolls. (See "Roll Cover (Inside).") P.60...
Page 58 Side iPF685 Series Ejection Guide Supports output paper. Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") P.59 ➔ Width Guide When loading the sheets , move the guide to match the paper size.
Page 59 Series Top Cover (Inside) Top Cover (Inside) Top Cover (Inside) Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") P.60 ➔ Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed.
Page 60 Roll Cover (Inside) iPF685 Series Roll Cover (Inside) Roll Cover (Inside) Roll Holder Load the roll on this holder. Holder Stopper Secure rolls on the Roll Holder with this part. Roll Loading Slots Slide the Roll Holder along these slots.
Page 61 Series Ink Tank Cover (Inside) Printhead The printhead is equipped with ink nozzles. The carriage serves a key role in printing. Printhead Fixer Lever Locks the Printhead Fixer Cover. Printhead Fixer Cover Holds the Printhead in place. Ink Tank Cover (Inside)
Page 62: Printer Relocation
Preparing to Transfer the Printer iPF685 Series Printer Relocation Printer Relocation Preparing to Transfer the Printer Preparing to Transfer the Printer Preparing to Transfer the Printer ..........................62 Reinstalling the Printer ..............................65 Preparing to Transfer the Printer Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location.
Page 63 If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK button and contact your Canon dealer for assistance. Remove the Ink Tank Open the Ink Tank Cover.
Page 64 Preparing to Transfer the Printer iPF685 Series Store the ink tanks you removed with the ink holes (a) facing • up. Otherwise, ink may leak and cause stains. Important Repeat steps 2 and 3 to remove all ink tanks. Push all ink tank lock levers closed until they click into place.
Page 65: Reinstalling The Printer
Series Reinstalling the Printer When the processing is complete, "Completed! Turn Power Off!!" is displayed. Press the Power button to turn the power off. Pack the printer Disconnect the power cord and interface cable. Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and •...
Page 66 Reinstalling the Printer iPF685 Series Assemble the stand (optional) If you are using the optional Stand, assemble the Stand by referring to the Printer Stand Setup Guide included with the Stand. • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
Page 67 Series Reinstalling the Printer Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. • When moving the printer, firmly grasp the Car- • Caution rying Handles. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.
Page 68 Reinstalling the Printer iPF685 Series Open the Ink Tank Cover and install the ink tanks. Load the Roll Media on the Roll Holder. (See "Attaching the Roll Holder to Rolls.") P.12 ➔ Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") P.15...
Page 69: Software Installation
Series Installing the Software Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 70 Installing the Software iPF685 Series For USB connections, when the dialog box at • right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
Page 71: Installing The Printer Driver (Mac Os)
Series Installing the Software Installing the Printer Driver (Mac OS) Installing the Printer Driver (Mac OS) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 72 Installing the Software iPF685 Series After installation, click Exit. Basic Guide...
Page 73: Convenient Printer Driver Features
Series Print Preview Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ..................................73 Rotate Page 90 degrees (Converse Paper) ......................75 Borderless Printing ................................ 76 Large-Format Printing ..............................77 Enlarged/Reduced Printing ............................78 Print Preview Print Preview Using the print preview function enables the following.
Page 74 In the File menu of the source application, choose the appropriate menu item for printer settings to display the Print dialog box. Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Preview window will be displayed. Basic Guide...
Page 75 Series Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orienta- tion, the original is rotated 90 degrees before printing if it fits within the roll width.
Page 76: Borderless Printing
Borderless Printing iPF685 Series Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the pa- per.
Page 77 Series Large-Format Printing Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by print- ing originals in banner formats on rolls. Originals created in Microsoft Word or other applica- tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.
Page 78 Enlarged/Reduced Printing iPF685 Series Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list.
Page 79: Adjustments For Better Print Quality
Series Automatic Adjustment to Straighten Lines and Colors Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Head Posi. Adj. to adjust the Printhead alignment.
Page 80 Automatic Adjustment to Straighten Lines and Colors iPF685 Series On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 81: Adjusting The Feed Amount
Series Selecting a Feed Amount Adjustment Method Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method ....................81 Adjusting Line Length ..............................82 Selecting a Feed Amount Adjustment Method Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj.
Page 82: Adjusting Line Length
Adjusting Line Length iPF685 Series Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button. Adjusting Line Length Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced.
Page 83 Series Adjusting Line Length Press ▲ or ▼ to select Adjust Printer, and then press the OK button. Press ▲ or ▼ to select Feed Priority, and then press the OK button. Press ▲ or ▼ to select Adjust Length, and then press the OK button.
Page 84: Troubleshooting
Clearing Jammed Roll Paper iPF685 Series Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Roll Paper ............................84 Clearing a Jammed Sheet ............................87 Clearing Jammed Paper (Paper Feed Slot) ......................90 Roll paper cannot be inserted into the paper feed slot ................. 92 Cannot load sheets ................................
Page 85 Series Clearing Jammed Roll Paper • When cutting paper, be careful to avoid injury or damage to the printer. Caution Push the Release Lever back. Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam.
Page 86 Clearing Jammed Roll Paper iPF685 Series Close the Top Cover. Do not touch the Linear Scale (a) or Carriage • Shaft (b). This may stain your hands and damage Important the printer. • If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
Page 87: Clearing A Jammed Sheet
Series Clearing a Jammed Sheet • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 88 Clearing a Jammed Sheet iPF685 Series Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam. •...
Page 89 Series Clearing a Jammed Sheet Do not touch the Linear Scale (a) or Carriage • Shaft (b). This may stain your hands and damage Important the printer. • If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
Page 90: Clearing Jammed Paper (Paper Feed Slot)
Clearing Jammed Paper (Paper Feed Slot) iPF685 Series • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 91 Series Clearing Jammed Paper (Paper Feed Slot) Positioning your hands as shown, open the Roll Cover. Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot. Push the scrap out toward the Platen.
Page 92: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the paper feed slot iPF685 Series Holding it at the positions indicated, close the Roll Cover. Pull the Release Lever forward. Roll paper cannot be inserted into the paper feed slot Roll paper cannot be inserted into the paper feed slot...
Page 93: Paper Is Not Cut
Series Paper is not cut Cause Corrective Action Cut Speed is not configured correctly in the Change the Cut Speed setting in the Control Panel menu. Control Panel menu. (See "Menu Structure.") P.50 ➔ During cutting, printed documents fall out at In the Control Panel menu, set Cutting Mode to Eject.
Page 94: Printing Does Not Start
The Data lamp on the Control Panel does not light up iPF685 Series Printing does not start Printing does not start The Data lamp on the Control Panel does not light up .................. 94 The printer does not respond even if print jobs are sent ................94 Ink Filling..
Page 95: The Printer Stops During A Print Job
In the Control Panel, set Auto Rotate to Off and print again. cludes HP RTL commands when Auto (See "Menu Settings.") User's Guide ➔ Rotate is On in the Control Panel menu. The printer is damaged. Contact your Canon dealer for assistance. Basic Guide...
Page 96: Problems With The Printing Quality
Printing is faint iPF685 Series Problems with the printing quality Problems with the printing quality Printing is faint ................................. 96 Paper rubs against the Printhead ..........................96 The edges of the paper are dirty ..........................97 The surface of the paper is dirty ..........................98 The back side of the paper is dirty .........................
Page 97: The Edges Of The Paper Are Dirty
Series The edges of the paper are dirty Cause Corrective Action The type of paper specified in the Change the type of paper in the printer driver and try printing again. printer driver does not match the type loaded in the printer.
Page 98: The Surface Of The Paper Is Dirty
The surface of the paper is dirty iPF685 Series Cause Corrective Action You are printing on heavyweight pa- For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong per or paper that curls or wrinkles or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the easily after absorbing ink.
Page 99: Banding In Different Colors Occurs
Series Banding in different colors occurs Cause Corrective Action Color may change slightly even on the same Follow these steps to prepare the printing environment. model of printer if you use a different version of Use the same version of firmware or printer driver.
Page 100: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs iPF685 Series Cause Corrective Action When borderless printing is used, Specify No in Auto Cut in the printer driver before printing. In this case, the paper can be the edge of the paper is cut during printed without borders on the left and right sides only.
Page 101: The Length Of Printed Images Is Inaccurate In The Feeding Direction
Series The length of printed images is inaccurate in the feeding direction Cause Corrective Action The type of paper specified in the printer Change the type of paper in the printer driver and try printing again. driver does not match the type loaded in the printer.
Page 102: Lines Are Misaligned
Lines are misaligned iPF685 Series Lines are misaligned Lines are misaligned Cause Corrective Action The Printhead alignment is not ad- Adjust the Printhead alignment. justed. (See "Automatic Adjustment to Straighten Lines and Colors.") P.79 ➔ (See "Manual Adjustment to Straighten Lines and Colors.") User's Guide ➔...
Page 103: Cannot Print Over A Network
Series Cannot connect the printer to the network Cannot print over a network Cannot print over a network Cannot connect the printer to the network ...................... 103 Cannot print over a TCP/IP network ........................103 Cannot print over a Bonjour network ........................103...
Page 104: Installation Problems
The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select All Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
Page 105 Series Removing Installed Printer Drivers From the Windows start menu, select All Programs > imagePROGRAF Device Setup Utility > Uninstal- ler (imagePROGRAF Device Setup Utility) to start the wizard. In the wizard window, click Delete, and then click Next.
Page 106: Hp-Gl/2 Problems
With HP-GL/2, printing is misaligned iPF685 Series HP-GL/2 problems HP-GL/2 problems With HP-GL/2, printing is misaligned ........................106 Lines or images are missing in printed HP-GL/2 jobs.................. 106 Lines are printed too thick or thin in HP-GL/2 print jobs ................106 HP-GL/2 jobs are printed in monochrome (or color) ..................
Page 107 Series Printed colors of lines are inaccurate during HP-GL/2 printing Printed colors of lines are inaccurate during HP-GL/2 printing Printed colors of lines are inaccurate during HP-GL/2 printing Cause Corrective Action AdjustFaintLines is On in the Con- Setting AdjustFaintLines to Off in the Control Panel menu may help produce the expected trol Panel menu.
Page 108: Other Problems
The ink is also agitated automatically under the following conditions. Note that other operations are not possi- ble while "Agitating..." is displayed on the control panel. • After the printer is turned on In other cases, contact your Canon dealer. Basic Guide...
Page 109: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
Page 110 Ink Level Detection iPF685 Series Press ▲ or ▼ to select Information, and then press the OK but- ton. A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button.
Page 111 Series Ink Level Detection Press ▲ or ▼ to select Yes, and then press the OK button. A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button.
Page 112: Error Message Messages Regarding Paper
Paper mismatch iPF685 Series Error Message Error Message Messages regarding paper Messages regarding paper Paper mismatch ................................112 MediaType Mismatch ..............................112 The paper is too small..............................113 The paper is too small..............................113 PaprWidth Mismatch ..............................114 Paper size not detected.
Page 113: The Paper Is Too Small
Series The paper is too small. Cause Corrective Action When Detect Mismatch in the Control Pan- Replace the loaded paper with paper of the type and size you have specified in el menu is set to Pause, the type of paper the printer driver.
Page 114: Paprwidth Mismatch
PaprWidth Mismatch iPF685 Series Cause Corrective Action The loaded paper is too small. Press ▲ or ▼ to select Change Paper, and then press the OK button. (See "Removing the Roll from the Printer.") P.18 ➔ (See "Removing the Roll Holder from Rolls.") User's Guide ➔...
Page 115: Insufficient Paper For Job
Series Insufficient paper for job Cause Corrective Action Paper has been loaded (See "Loading Rolls in the Printer.") P.15 ➔ askew, or warped paper Pull the Release Lever forward. has been loaded. If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button.
Page 116: Roll Printing Is Selected
Roll printing is selected. iPF685 Series Roll printing is selected. Roll printing is selected. Cause Corrective Action You have attempted to print on a roll, Press ▲ or ▼ to select "Load Roll Paper", and then press the OK button. Load the roll, but no roll is loaded.
Page 117: Regular Printing Is Selected, But A Roll Is Loaded
Series Regular printing is selected, but a roll is loaded. Regular printing is selected, but a roll is loaded. Regular printing is selected, but a roll is loaded. Cause Corrective Action A print job for printing on Press ▲ or ▼ to select Remove Roll Paper, and then press the OK button to stop printing.
Page 118: Paper Not Aligned With Right Guide
Paper not aligned with right guide. iPF685 Series Paper not aligned with right guide. Paper not aligned with right guide. Cause Corrective Action When paper was loaded, it was not aligned with the guide on the right Follow these step to reload a sheet.
Page 119: End Of Paper Feed
Series End of paper feed. Cause Corrective Action In other cases, the Cutter Contact your Canon dealer for assistance. Unit may be damaged. End of paper feed. End of paper feed. Cause Corrective Action Although an attempt was made to advance the paper manually, it reached Canceling manual advancing.
Page 120: Paper Position Not Suitable For Borderless Printing
Paper position not suitable for borderless printing. iPF685 Series Paper position not suitable for borderless printing. Paper position not suitable for borderless printing. Cause Corrective Action Because paper expands or Press ▲ or ▼ to select Stop Printing, and then press the OK button.
Page 121: Messages Regarding Ink
Series Ink insufficient. Messages regarding ink Messages regarding ink Ink insufficient................................121 No ink left..................................121 Remaining level of the ink cannot be correctly detected. Check ink tank.......... 121 Cannot detect ink level correctly. Close tank cover..................121 Close Ink Tank Cover ..............................
Page 122: Close Ink Tank Cover
Close Ink Tank Cover iPF685 Series Close Ink Tank Cover Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open. Close the Ink Tank Cover. Ink tank is empty. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank.
Page 123: Messages Regarding Printing Or Adjustment
Series Cannot adjust paper feed. Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot adjust printhead............................124 Borderless printng not possible..........................119 Cannot adjust paper feed............................123 Check printed document............................123 Cannot adjust paper feed.
Page 124: Messages Regarding Printheads
Cannot adjust printhead. iPF685 Series Messages regarding printheads Messages regarding printheads Cannot adjust printhead............................124 Wrong printhead................................124 Printhead error ................................124 Cannot recognize print head........................... 124 Execute printhead cleaning............................125 Cannot adjust printhead. Cannot adjust printhead.
Page 125: Execute Printhead Cleaning
Series Execute printhead cleaning. Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly. Reinstall the Printhead. (See "Replacing the Printhead.") P.30 ➔ Execute printhead cleaning. Execute printhead cleaning. Cause Corrective Action The Printhead noz- Follow these steps to clean the Printhead.
Page 126: Messages Regarding The Maintenance Cartridge
Insert the maintenance cartridge. iPF685 Series Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge.......................... 126 Wrong maintenance cartridge..........................126 Maint. cart. The level is low ............................126 No Maintenance Cartridge capacity........................126 Maintenance cartridge full.
Page 127: Messages Regarding The Hard Disk
Series Hard disk error. Messages regarding the hard disk Messages regarding the hard disk Hard disk error................................127 File read error................................127 The mail box is full............................... 127 Mail box full. Now printing without saving data....................127 Mail box nearly full.
Page 128 Mail box full. Delete unwanted data iPF685 Series Cause Corrective Action 100 jobs are stored in the Personal Box. Delete print jobs from the queue. (See "Managing the Job Queue (Deleting or Preempting Other Jobs).") User's Guide ➔ Delete unneeded jobs stored in personal boxes.
Page 129: Messages Regarding Hp-Gl/2
Series This type of paper is not compatible with HP-GL/2. Messages regarding HP-GL/2 Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2..................129 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ............... 129 GL2: W0502 The parameter is out of range.
Page 130: Other Messages
Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Basic Guide...
Page 131: Top Cover Is Open
You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before re- storing power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for assis- tance. Multi-sensor error...
Page 132: Error Messages
Series Error Messages Error Messages Borderless printng not possible..........................119 Cannot adjust paper feed............................123 Cannot adjust printhead............................124 Cannot detect ink level correctly. Close tank cover..................121 Cannot detect papr ..............................118 Cannot recognize print head........................... 124 Check if ink tank is set, and its color and direction.
Page 133 Series Regular printing is selected, but a roll is loaded..................... 117 Rel lever is in wrong position........................... 119 Remaining level of the ink cannot be correctly detected. Check ink tank.......... 121 Roll paper is not securely in contact with roll holder..................120 Roll printing is selected, but sheets are loaded.
Page 134 Index Adjust Length .............. 81, 82 Removing printer drivers ..........104 Adjust Printer ..............81 Removing the Roll ............. 18 Adobe RGB ................5 Replace P.head ..............31 Replacing Ink Tanks ............25 Roll Holder ........12, 16, 19, 57, 60, 65, 68 Rotate Page 90 degrees ..........

Canon iPF685 Series Basic Manual

Series

Preface

Handling Paper Handling Rolls

Consumables and Maintenance Ink Tanks

Printer Parts Operations and Display Screen

Printer Relocation

Software Installation

Adjustments for Better Print Quality

Troubleshootingtroubleshooting

Problems with the Printing Qualityproblems with the Printing Quality

Error Messageerror Message

Quick Links

Chapters

Related Manuals for Canon iPF685 Series

Summary of Contents for Canon iPF685 Series

Table of Contents