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Lenovo ThinkCentre M93/p User Manual
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Lenovo ThinkCentre M93/p User Manual

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See also: Hardware Maintenance Manual
ThinkCentre M83, M93/p
User Guide
Machine Types: 10A2, 10A3, 10A8, 10A9, 10AH, 10AJ, 10AM, and
10AN

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Summary of Contents for Lenovo ThinkCentre M93/p

  • Page 1 ThinkCentre M83, M93/p User Guide Machine Types: 10A2, 10A3, 10A8, 10A9, 10AH, 10AJ, 10AM, and 10AN...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 155. Fourth Edition (June 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Attaching a cable lock... . Locations....
  • Page 4 Installing or replacing the mSATA solid-state Administrator Password ..drive ....Hard Disk Password... Replacing the power supply assembly .
  • Page 5 Safety and Warranty... Battery recycling information for Taiwan ..Lenovo Web site ... . Battery recycling information for the European Union .
  • Page 6 ThinkCentre M83, M93/p User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2014...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013, 2014...
  • Page 12 ThinkCentre M83, M93/p User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Microphone connector and headphone connector on the front panel • Internal speaker (available in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Fax modem (available in some models) System management features •...
  • Page 15 • Wake on Ring Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode. • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification.
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 18: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    2. Locate the program by the program name or the icon name and then click the program to launch it. To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search.

  • Page 19: An Introduction To Lenovo Programs

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 20 As a result, you can access, edit, and share your files from anywhere. With Lenovo Reach, you also can add your favorite Web services to your cloud desktop and stay logged-in to Web sites with the cloud password manager.

  • Page 21: Locations

    The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs). • View Management Utility (Windows 7) The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop.

  • Page 22: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer • Figure 2 “ThinkCentre M93/p rear connector locations” on page 10 shows the locations of the connectors on the rear of the ThinkCentre M93/p computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 23 Figure 3. ThinkCentre M83 rear connector locations Power cord connector VGA monitor connector Serial port 1 DisplayPort connectors (2) USB 3.0 connectors (USB ports 5 and 6) USB 2.0 connectors (USB ports 7 and 8) USB 2.0 connectors (USB ports 3 and 4) Microphone connector Audio line-out connector Audio line-in connector...
  • Page 24 Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.

  • Page 25: Locating Components

    PCI card (available in ThinkCentre M93/p computers) Locating parts on the system board • Figure 5 “ThinkCentre M93/p system board part locations” on page 14 shows the locations of the parts on the system board of the ThinkCentre M93/p computer. Chapter 1...
  • Page 26 • Figure 6 “ThinkCentre M83 system board part locations” on page 15 shows the locations of the parts on the system board of the ThinkCentre M83 computer. Figure 5. ThinkCentre M93/p system board part locations PS/2 keyboard and mouse connector...
  • Page 27 Figure 6. ThinkCentre M83 system board part locations PS/2 keyboard and mouse connector 4-pin power connector Microprocessor Microprocessor fan connector Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Memory slot 3 (DIMM3) Memory slot 4 (DIMM4) Thermal sensor connector Hard disk drive fan connector 4-pin SATA power connectors (2) 14-pin power connector Parallel connector...

  • Page 28: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 29: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 30 ThinkCentre M83, M93/p User Guide...

  • Page 31: Chapter 2. Using Your Computer

    “Creating recovery media” on page 114. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 32: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8”...

  • Page 33: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 34: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    – Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen.

  • Page 35: Using The Keyboard

    • On the Windows 7 operating system, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5. • On the Windows 8 or Windows 8.1 operating system, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6.

  • Page 36: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.

  • Page 37: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 38: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 39 – To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
  • Page 40 ThinkCentre M83, M93/p User Guide...

  • Page 41: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2014...

  • Page 42: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 43 select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds.
  • Page 44 For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
  • Page 45 • “Zoom” on page 32 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices. Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications.

  • Page 46: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 47: Chapter 4. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. © Copyright Lenovo 2013, 2014...
  • Page 48 Figure 9. Installing a padlock ThinkCentre M83, M93/p User Guide...

  • Page 49: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.

  • Page 50: Attaching A Cable Lock

    Attaching a cable lock You can use a cable lock to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See “Locating connectors on the rear of your computer”...

  • Page 51: Windows Passwords

    • Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 122. •...
  • Page 52 Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses.

  • Page 53: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 54: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 55 To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 56: Accessing The System Board Components And Drives

    Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.
  • Page 57 • If you are installing a PCI card, remove the appropriate metal slot cover. • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 16. Removing a PCI card Notes: a.

  • Page 58: Installing Or Replacing A Memory Module

    6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 13. Figure 17. Installing a PCI card What to do next: •...
  • Page 59 To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 60: Replacing The Optical Drive

    • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 20. Opening the retaining clips 9. Position the new memory module over the memory slot. Ensure that the notch on the new memory module is aligned with the key in the slot.
  • Page 61 This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 62 7. Press the optical drive lock on the right side of the drive bay assembly and slide the optical drive out of the rear of the bay. Figure 23. Removing the optical drive 8. Remove the optical drive retainer from the side of the old optical drive and install it on the side of the new optical drive.

  • Page 63: Installing Or Replacing The Card Reader Assembly

    9. Slide the new optical drive into the drive bay until it snaps into position. Figure 25. Installing the optical drive 10. Connect the signal cable and the power cable to rear of the new optical drive. What to do next: •...
  • Page 64 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 26. Pivoting the drive bay assembly upward 5. Install the new card reader assembly into the card reader drive bay until it snaps into position. Then, push the new card reader assembly to the left until the screw hole in the metal bracket of the card reader assembly is aligned with the corresponding hole in the chassis.
  • Page 65 6. Install the screw to secure the card reader assembly to the chassis. Figure 28. Installing the screw to secure the card reader assembly 7. Connect the cable of the new card reader assembly to the front USB connector 1 on the system board. See “Locating parts on the system board”...
  • Page 66 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 30. Pivoting the drive bay assembly upward 5. Disconnect the card reader cable from the system board. 6. Remove the screw that secures the card reader assembly. Push the card reader assembly to the right and then remove it from the chassis.
  • Page 67 7. Install the new card reader assembly into the card reader drive bay until it snaps into position. Then, push the new card reader assembly to the left until the screw hole in the metal bracket of the card reader assembly is aligned with the corresponding hole in the chassis. Figure 32.

  • Page 68: Installing Or Replacing The Front Usb Assembly

    Installing or replacing the front USB assembly This section provides instructions on how to install or replace the front USB assembly. Note: The front USB assembly is only available in some models. Installing the front USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 69 Figure 35. Assembling the front USB assembly 6. Install the new front USB assembly into the card reader drive bay until it snaps into position. Then, push the new front USB assembly to the left until the screw hole in the metal bracket of the front USB assembly is aligned with the corresponding hole in the chassis.
  • Page 70 7. Install the screw to secure the front USB assembly to the chassis. Figure 37. Installing the screw to secure the front USB assembly 8. Connect the cable of the new front USB assembly to the front USB connector 1 on the system board. See “Locating parts on the system board”...
  • Page 71 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 39. Pivoting the drive bay assembly upward 5. Disconnect the front USB assembly cable from the system board. 6.
  • Page 72 7. Install the new front USB assembly into the card reader drive bay until it snaps into position. Then, push the new front USB assembly to the left until the screw hole in the metal bracket of the front USB assembly is aligned with the corresponding hole in the chassis.

  • Page 73: Replacing The Battery

    Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).

  • Page 74: Installing Or Replacing The Msata Solid-State Drive

    Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 10. Turn on the computer and all attached devices. 11. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 7 “Using the Setup Utility program”...
  • Page 75 6. Carefully insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter at an angle of about 20 degrees. Then, press the mSATA solid-state drive downward. Figure 46. Installing the mSATA solid-state drive into the storage converter 7.
  • Page 76 8. Install the new mSATA solid-state drive into the card reader drive bay until it snaps into position. Then, push the new mSATA solid-state drive to the left until the screw hole in the metal bracket of the mSATA solid-state drive is aligned with the corresponding hole in the chassis. Figure 48.
  • Page 77 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 49. Pivoting the drive bay assembly upward 5. Disconnect the signal cable and power cable from the rear of the mSATA solid-state drive storage converter.
  • Page 78 7. Remove the two screws that secure the mSATA solid-state drive. Figure 51. Removing the screws that secure the mSATA solid-state drive 8. Pull the mSATA solid-state drive out of the mini PCI Express slot on the storage converter. Figure 52. Removing the mSATA solid-state drive from the storage converter 9.
  • Page 79 10. Install the two screws that came with the mSATA solid-state drive to secure the drive to the storage converter. Figure 54. Installing the screws to secure the mSATA solid-state drive 11. Install the new mSATA solid-state drive into the card reader drive bay until it snaps into position. Then, push the new mSATA solid-state drive to the left until the screw hole in the metal bracket of the mSATA solid-state drive is aligned with the corresponding hole in the chassis.

  • Page 80: Replacing The Power Supply Assembly

    Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
  • Page 81 4. Gently pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 56. Removing the heat sink fan duct 5. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time.
  • Page 82 Then, install the three screws to secure the new power supply assembly. Note: Use only screws provided by Lenovo. Figure 59. Installing the power supply assembly ThinkCentre M83, M93/p User Guide...

  • Page 83: Replacing The Heat Sink And Fan Assembly

    11. Connect the new power supply assembly cables to all drives and the system board. See “Locating parts on the system board” on page 13. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 84 7. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove the screw , then fully remove the screw , then fully remove the screw b. Partially remove the screw , then fully remove the screw , then fully remove the screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
  • Page 85 Figure 62. Removing the heat sink and fan assembly 11. Connect the cable of the new heat sink and fan assembly to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 13. 12.

  • Page 86: Replacing The Microprocessor

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 109. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 87 7. Lift the small handle and open the retainer to access the microprocessor Figure 65. Accessing the microprocessor 8. Carefully lift the microprocessor straight up and out of the microprocessor socket. Figure 66. Removing the microprocessor Notes: • Your microprocessor and socket might look different from the one illustrated. •...

  • Page 88: Replacing The Cover Presence Switch

    11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 89 2. Remove the computer cover. See “Removing the computer cover” on page 42. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 42. 4. Locate the cover presence switch. See “Locating components” on page 13. 5.

  • Page 90: Replacing The Primary Hard Disk Drive

    7. Put the new cover presence switch into the hole and press it down until it snaps into position. Note: Note the orientation of the cover presence switch. Figure 69. Installing the cover presence switch 8. Connect the cable of the new cover presence switch to the cover presence switch connector on the system board.
  • Page 91 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 70. Pivoting the drive bay assembly upward 5. Locate the primary hard disk drive. See “Locating internal drives” on page 16. 6.

  • Page 92: Installing Or Replacing The Secondary Hard Disk Drive

    9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
  • Page 93 Installing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. To install the secondary hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 94 5. Remove the cable clip on the bottom of the primary hard disk drive bay as shown. Figure 75. Removing the cable clip 6. Align the four holes in the secondary hard disk drive carrier with the corresponding four tabs on the bottom of the primary hard disk drive bay as shown.
  • Page 95 7. Slide the secondary hard disk drive carrier to the left of the chassis until it snaps into position and the screw hole in the carrier is aligned with the screw hole in the bay. Figure 77. Installing the secondary hard disk drive carrier 8.
  • Page 96 10. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.

  • Page 97: Replacing The Secondary Hard Disk Drive

    Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the secondary hard disk drive. To replace the secondary hard disk drive, do the following: 1.
  • Page 98 7. Pull the blue handle to slide the secondary hard disk drive out of the carrier. Figure 82. Removing the secondary hard disk drive 8. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin...

  • Page 99: Installing The Solid-State Drive

    9. Slide the new secondary hard disk drive into the carrier until it snaps into position. Figure 84. Installing the secondary hard disk drive 10. Connect the signal cable and the power cable to the primary hard disk drive and the new secondary hard disk drive.
  • Page 100 1. Install the solid-state drive into the adapter. Then, install the four screws to secure the solid-state drive to the adapter. Figure 85. Installing the solid-state drive into the adapter 2. To install the adapter with a solid-state drive into the blue bracket, flex the bracket and align pin , pin , pin , and pin...

  • Page 101: Replacing The Front Fan Assembly

    Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the front fan assembly. To replace the front fan assembly, do the following: 1.
  • Page 102 6. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis. Note: The new front fan assembly comes with four new rubber mounts attached. Figure 88.

  • Page 103: Replacing The Front Audio And Usb Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 109. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 104 7. Remove the screw that secures the front audio and USB assembly. Then, remove the front audio and USB assembly from the chassis. Figure 91. Removing the front audio and USB assembly 8. Install the new front audio and USB assembly into the chassis until it snaps into position. Then, push the new front audio and USB assembly to the left until the screw hole in the metal bracket of the front audio and USB assembly is aligned with the corresponding hole in the chassis.

  • Page 105: Replacing The Internal Speaker

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 109. Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the internal speaker.
  • Page 106 6. Press the tab on the inner side of the front panel and slide the internal speaker towards the front fan assembly to remove it. Figure 94. Removing the internal speaker 7. Align the new internal speaker with the four metal clips on the inner side of the front panel, and then slide the internal speaker to the left side of the chassis until it snaps into position.

  • Page 107: Replacing The Thermal Sensor

    8. Connect the cable of the new internal speaker to the internal speaker connector on the system board. See “Locating parts on the system board” on page 13. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 108 7. On the inner side of the front panel, press the left retaining clip that secures the plastic holder of the thermal sensor as shown and then push the clip out of the outer side of the front panel. Then, disengage the plastic holder holding the thermal sensor from the chassis.

  • Page 109: Replacing The Wi-Fi Units

    9. Insert the connector and cable of the new thermal sensor into the hole in the chassis. Then, align the two tabs on the plastic holder holding the thermal sensor with the two holes in the chassis, and push the plastic holder until it snaps into position. Figure 98.
  • Page 110 Removing the Wi-Fi adapter card To remove the Wi-Fi adapter card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 111: Removing The Wi-Fi Card Module

    5. Rotate the PCI card retainer to the open position. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.

  • Page 112: Installing The Wi-Fi Units

    3. Pull the Wi-Fi card module out of the mini PCI Express slot. Figure 103. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1. Carefully insert the Wi-Fi card module into the mini PCI Express slot at an angle of about 20 degrees. Ensure that the Wi-Fi card module is firmly inserted and then pivot the module downward.
  • Page 113 Figure 105. Installing the screws to secure the Wi-Fi card module 3. Connect the front Wi-Fi antenna cable and rear Wi-Fi antenna cable to the Wi-Fi card module. Figure 106. Connecting the Wi-Fi antenna cables Chapter 5 Installing or replacing hardware...

  • Page 114: Installing Or Removing The Rear Wi-Fi Antenna

    4. Install the Wi-Fi adapter card into the PCI Express x1 slot on the system board. Then, rotate the PCI card retainer to the closed position. See “Locating parts on the system board” on page 13. Figure 107. Installing the Wi-Fi adapter card 5.
  • Page 115 Installing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. To install the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 116 5. Install the rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector. Then, adjust the angle of the rear Wi-Fi antenna to prevent accidental breakage of the antenna. Figure 111. Installing the rear Wi-Fi antenna 6. Connect the rear Wi-Fi antenna cable to the Wi-Fi card module. See “Replacing the Wi-Fi units” on page 97.

  • Page 117: Installing Or Removing The Front Wi-Fi Antenna

    4. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. Figure 112. Removing the rear Wi-Fi antenna 5. Remove the Wi-Fi adapter card. See “Removing the Wi-Fi adapter card” on page 98. 6.
  • Page 118 To install the front Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 119 6. Stick the front Wi-Fi antenna to the front panel and then insert its cable through the corresponding hole in the front panel as shown. Figure 116. Installing the front Wi-Fi antenna 7. Connect the front Wi-Fi antenna cable to the Wi-Fi card module. See “Replacing the Wi-Fi units” on page 97.

  • Page 120: Replacing The Keyboard Or Mouse

    4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 117. Pivoting the drive bay assembly upward 5. Disconnect the front Wi-Fi antenna cable from the Wi-Fi card module. 6.

  • Page 121: Completing The Parts Replacement

    This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer”...
  • Page 122 3. Press the release tab on the right side of the drive bay assembly and pivot the drive bay assembly downward until it snaps into position. Figure 120. Pivoting the drive bay assembly downward 4. Reinstall the front bezel. 5. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis.

  • Page 123: Obtaining Device Drivers

    7. To update the configuration of your computer, refer to Chapter 7 “Using the Setup Utility program” on page 121. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
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  • Page 125: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 126: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 127: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 128: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 129: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 130: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 131: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.

  • Page 132: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    • For Windows 8: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3.

  • Page 133: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013, 2014...

  • Page 134: Password Considerations

    • Power-On Password • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 135: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 121. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 136: Selecting A Startup Device

    126. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 137: Ice Performance Mode

    • Press the power button • Enable the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1.

  • Page 138: Exiting The Setup Utility Program

    After enabling the ICE thermal alert function, when critical thermal situations occur, such as malfunctioning fans, abnormally high temperature, and poor cooling performances, an alert log will be written into the Windows system log. The alert log can help you identify the thermal problems. To configure the ICE thermal alert function, do the following: 1.

  • Page 139: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 140: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 141: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 142: Using System Update

    The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...

  • Page 143: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power buttons before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 144: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 145: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 146: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 151 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 151 for more information.

  • Page 147: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 148: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 149: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.
  • Page 150 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 151: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 152: The Fingerprint Reader Does Not Work

    See “Enabling or disabling a device” on page 123. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 153: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 154: Networking Problems

    The image appears to be flickering Symptom: The image appears to be flickering. Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it.

  • Page 155: Ethernet Problems

    • “A wireless LAN problem” on page 144 • “A wireless WAN problem” on page 145 • “Bluetooth problem” on page 145 For more information, see “Help and Support” on page 151. Ethernet problems For Ethernet problems, select your symptom from the following list: •...

  • Page 156: A Wireless Lan Problem

    • The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. •...

  • Page 157: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 158: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.
  • Page 159 • Method 2 1. Open Control Panel. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 22. 2. Click Programs. 3.

  • Page 160: Printer Problems

    151. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 46. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 151.

  • Page 161: Software Problems

    Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 149 • “Software does not work as expected” on page 149 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order.

  • Page 162: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 163: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 164: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 165: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
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  • Page 167: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 168: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery ThinkCentre ThinkVantage The Lenovo logo Intel is a trademark of Intel Corporation in the U.S. and/or other countries. Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

  • Page 169: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 170 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 171: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
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  • Page 173: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 174: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 175 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
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  • Page 177: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 178: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M83, M93/p User Guide...

  • Page 179: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 2.
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  • Page 181: Index

    Help and Support deleting a password Description device drivers important safety information devices, handling static-sensitive information diagnostics program, using getting diagnostics, troubleshooting important safety DisplayPort connector resources © Copyright Lenovo 2013, 2014...
  • Page 182 Kensington-style cable lock keyboard connector keyboard, replacing rear connectors rear Wi-Fi antenna, installing, removing recovering from a POST/BIOS update failure Lenovo Solution Center software Lenovo ThinkVantage Tools recovery Lenovo Welcome boot-block locating components operations, backup and problems, solving...
  • Page 183 (flashing) the BIOS system programs updating (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic program documentation other services passwords Setup Utility VGA monitor connector © Copyright Lenovo 2013, 2014...
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