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Brother DCP-L2520DW Basic User's Manual
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Brother DCP-L2520DW Basic User's Manual

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See also: Service Manual , User Manual
Basic User's Guide
DCP-L2520DW
DCP-L2540DW
MFC-L2700DW
MFC-L2705DW
Online User's Guide
This Basic User's Guide does not contain all
the information about the machine.
To learn detailed information, read the Online
User's Guide at
solutions.brother.com/manuals

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Summary of Contents for Brother DCP-L2520DW

  • Page 1 Basic User's Guide DCP-L2520DW DCP-L2540DW MFC-L2700DW MFC-L2705DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. To learn detailed information, read the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 Register your product on-line at http://www.brother.com/html/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register Your Product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product if you lose your receipt;...

  • Page 4: For Customer Service

    In Canada: www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service. Service Center Locations (Canada only) For the location of a Brother authorized service center, visit www.brother.ca/support.

  • Page 5: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.

  • Page 6: Order Information

    Order Information Description Item Toner cartridge 1 2 3 TN-630 (Approximately 1,200 pages) 1 2 4 TN-660 (Approximately 2,600 pages) Drum Unit DR-630 (Approximately 12,000 pages) Telephone Line Cord LG3077001 Basic User's Guide LEV085001-00 (English for USA and Canada) LEM597002-00 (French for Canada) Quick Setup Guide LEV083001-00 (English for USA and Canada) LEM587002-00 (French for Canada)
  • Page 7 PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR...
  • Page 8 4. Step-by-Step Where can I find this manual? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
  • Page 9 Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice. Where can I find these FAQs?
  • Page 10 viii...

  • Page 11: Definitions Of Notes

    Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

  • Page 12: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 13: Table Of Contents

    Table of Contents Basic User's Guide General Information .................... 1 Control Panel Overview.....................1 Access Brother Utilities....................8 Initial Setup........................9 Set the Date and Time ..................9 Adjust the Ring Volume ...................9 Adjust the Beeper Volume ................10 Adjust the Speaker Volume ................10 Paper Handling ....................11 Load Paper ......................11...
  • Page 14 Save Scanned Documents and Photos to a Folder as a PDF File Using ® ControlCenter4 Advanced Mode (Windows ) ..........28 Scan Using the Scan Button on Your Brother Machine...........29 Scan Using the Scan Button on the Machine ..........29 Fax ........................31 Before Faxing ......................31 Set Your Station ID ..................31...
  • Page 15 Index ........................66 xiii...

  • Page 16: General Information

    When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process...

  • Page 17: Fax Only

    4. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Fax Mode, the LCD displays: 01/01 12:00AM Fax Only a. Date & Time b. Receive Mode When you press COPY, the LCD displays: Stack Copies:01 □□■□□...
  • Page 18 7. Menu buttons Clear Press to delete entered data or cancel the current setting. Menu Press to access the Menu for programming your machine settings. Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b •...
  • Page 19 10. Stop/Exit • Press to stop an operation. • Press to exit from a menu. 11. Start • Press to start sending faxes. • Press to start copying. • Press to start scanning documents.
  • Page 20 When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process...
  • Page 21 5. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Ready Mode or COPY Mode, the LCD displays: Stack Copies:01 □□■□□ 100% Auto a. Type of copy b. Number of copies c.
  • Page 22 • Press to start scanning documents.

  • Page 23: Access Brother Utilities

    Access Brother Utilities Select the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. Do one of the following: ® ® • (Windows XP, Windows Vista ®...

  • Page 24: Initial Setup

    Initial Setup Do one of the following: • If you selected 12h Clock as the format in the Date&Time setting, Set the Date and Time enter the time (in 12-hour format) using the dial pad. Related Models: MFC-L2700DW/MFC-L2705DW Press OK. Press a or b to display the AM or PM option, and then press OK.

  • Page 25: Adjust The Beeper Volume

    Adjust the Beeper Volume Press Stop/Exit. Related Models: MFC-L2700DW/MFC-L2705DW When the beeper is on, the machine will beep when you press a button, make a mistake, or after you send or receive a fax. You can choose from a range of volume levels. Press Menu.

  • Page 26: Paper Handling

    Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size.

  • Page 27: Set The Check Size

    Set the Check Size Make sure the paper is below the Your Brother machine's Check Size setting maximum paper mark (b b b). causes the machine to display a message when you remove the paper tray from the...

  • Page 28: Change The Paper Type

    Recommended Print Press a or b to display the Paper option, and then press OK. Media Press a or b to display the Paper Size To get the best print quality, we recommend option, and then press OK. using the paper in the table. Press a or b to display the Letter, Paper Type Item...

  • Page 29: Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

  • Page 30: Print

    ® ® (Windows Paper (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model). Click OK. Complete your print operation. • Select Letter, Legal, or Folio size paper For more information, see the Online when using the automatic 2‑sided...
  • Page 31 Single Sheet of Paper ® (N in 1) (Windows Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 32: Printing On Envelopes, Thick Paper, Or Labels

    Printing on Envelopes, (For printing envelopes) Pull down the two green levers, one on the left side Thick Paper, or Labels and one on the right side, to the envelope position as shown in the When the back cover (face-up output tray) is illustration.
  • Page 33 Select the print command in your application. Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 34: Printing On Plain Paper, Thin Paper, Recycled Paper, Or Bond Paper Using The Manual Feed Slot

    Printing on Plain Paper, Thin Slide the manual feed slot paper guides to the width of the paper. Paper, Recycled Paper, or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. •...
  • Page 35 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. Click the Paper Size drop-down list and select your paper size. Click the Media Type drop-down list and select the type of paper you are using.

  • Page 36: Copy

    Copy Copy a Document Do one of the following: • For MFC models Press (COPY). Make sure you have loaded the correct size paper in the paper tray. Use the dial pad to enter the number of copies you want. Do one of the following: •...

  • Page 37: Copy Settings

    Copy Settings Copy Option To change Copy settings, press the Options button. Menu selections Options Quality Auto Text Photo Receipt Stack/Sort Stack Sort Brightness Increase the brightness to make the text lighter. Decrease the brightness to make the text darker. Contrast Increase the contrast to make an image clearer.
  • Page 38 Menu selections Options Page Layout Off(1 in 1) 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2-sided (available only for certain 1sided→2sided L models) 1sided→2sided S...

  • Page 39: Copy Multiple Pages On Both Sides Of The Paper

    Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, You must choose a 2-sided copy layout we recommend using the ADF.) from the following options before you can start 2-sided copying: Portrait...

  • Page 40: Copy A 2-Sided Document Using The Scanner Glass

    Copy a 2-sided Document Press a or b to select one the following layout options, and then press OK. Using the Scanner Glass • 1sided→2sided L • 1sided→2sided S You must choose a 2-sided copy layout from the following options before you can start 2-sided copying.

  • Page 41: Copy Both Sides Of An Id Card Onto One Page

    Press Start to scan the page. Copy Both Sides of an ID Card onto One Page After the machine scans the page, Use the 2in1 (ID) Copy feature to copy both select the Yes or No option. sides of an identification card onto one page, keeping the original card size.
  • Page 42 • For MFC models Use the dial pad to enter the number of copies you want. • For DCP models Press a or b to enter the number of copies you want. Press Start. The machine scans one side of the identification card.

  • Page 43: Scan

    ControlCenter4. The your Brother machine. Use the software ControlCenter4 application opens. applications provided by Brother, or use your favorite scanning application. Save Scanned Documents and Photos to a Folder as a...

  • Page 44: Scan Using The Scan Button On Your Brother Machine

    Scan Using the Scan Click the File button. The scan settings dialog box appears. Button on Your Brother Machine Scan Using the Scan Button on the Machine Do one of the following: • Place the document face up in the ADF.

  • Page 45: File Type

    LCD instructions to complete the scanning job. • In order to change scan settings, Brother's Control Center software must be installed on a computer connected to the machine. Select the scan settings you want to change: •...

  • Page 46: Fax

    Press a or b to display the Station ID option, and then press OK. Related Information • How to Enter Text on Your Brother Machine Enter your fax number (up to 20 digits) on page 63 using the dial pad, and then press OK.

  • Page 47: Set Telephone Line Compatibility For Interference And Voip Systems

    If you To improve compatibility are using a Voice over IP (VoIP) service, with most VoIP services, Brother recommends changing the Brother recommends compatibility to Basic (for VoIP). changing the compatibility setting to Basic (for •...
  • Page 48 • Voice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring made by your machine. Manual Mode (Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the Distinctive Ring Receive feature.

  • Page 49: Choose The Correct Receive Mode

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 50 Press a or b to display the Setup Receive option, and then press OK. Press a or b to display the Receive Mode option, and then press OK. If you cannot change the Receive Mode option, make sure the Distinctive Ring feature is set to Off.

  • Page 51: Set The F/T Ring Time (Pseudo/Double-Ring)

    Set the F/T Ring Time Set the Number of Rings (Pseudo/Double-ring) Before the Machine Answers (Ring Delay) Related Models: MFC-L2700DW/MFC-L2705DW Related Models: MFC-L2700DW/MFC-L2705DW When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it.

  • Page 52: Store Numbers

    Store Numbers Store Speed Dial Numbers Related Models: Related Models: MFC-L2700DW/MFC-L2705DW MFC-L2700DW/MFC-L2705DW Use the Speed Dial numbers to store up to Store fax and telephone numbers in the 200 numbers with a name. machine for quick dialing and broadcasting faxes to groups. When you dial a stored number, the LCD displays the number.

  • Page 53: Change Or Delete Speed Dial Numbers

    Press the One Touch button you want to Do one of the following: change or delete. • To change the stored fax or telephone number and name: Do one of the following: a. Press 1. • To change the stored name and b.

  • Page 54: Telephone Services And External Devices

    Telephone Services and External Devices Related Models: MFC-L2700DW/MFC-L2705DW You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide.
  • Page 55 * 5 1, or by pressing Fax Start, and then choosing Receive. If you answer an incoming fax on an extension telephone that shares the line with the Brother machine, you can transfer the fax to the machine by pressing * 5 1.

  • Page 56: Send And Receive A Fax Using Your Machine

    Send and Receive a Fax Using Your Machine Send a Fax Enter the fax number. • Using the dial pad Related Models: Enter the fax number using the dial MFC-L2700DW/MFC-L2705DW pad. Press (FAX). Do one of the following: • Place the document face up in the ADF.
  • Page 57 Press Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table: Option Description To scan the next page, press 1 to select the Yes option, and then place the next page on the scanner glass.

  • Page 58: Fax Using Your Computer (Pc-Fax)

    Related Models: Related Models: MFC-L2700DW/MFC-L2705DW MFC-L2700DW/MFC-L2705DW The Brother PC-FAX feature lets you send a Use Brother's PC-FAX software to receive file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
  • Page 59 ® Windows Click Start > All Programs > If you choose On, the machine will print Brother > Brother Utilities. the fax at your machine before transferring it to your computer so you will Click the drop-down list and select have a copy.

  • Page 60: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 61: Toner Low

    2. See the Online User's Guide: Error and Maintenance Messages xxxxxxxxxx 3. Visit Frequently Asked Questions (FAQs) on the Brother Solutions Center at http://support.brother.com Error and Maintenance Messages The most common error and maintenance messages are shown in the table.
  • Page 62 Error Message Cause Action Drum ! The corona wire on the Clean the corona wire on the drum drum unit must be cleaned. unit. The drum unit or the toner Put the toner cartridge in the drum cartridge and drum unit unit.
  • Page 63 • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service...
  • Page 64 • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service...

  • Page 65: Size Mismatch

    Error Message Cause Action Self-Diagnostic The temperature of the • (MFC-L2700DW/MFC-L2705DW) fuser unit does not rise to a To prevent you from losing the specified temperature within received fax data in the machine's the specified time. memory, transfer the data to another Fax machine or to your The fuser unit is too hot.

  • Page 66: Fax And Telephone Problems

    Fax and Telephone Problems Related Models: MFC-L2700DW/MFC-L2705DW If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 67: Troubleshooting For Other Fax Problems

    If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack.
  • Page 68 Difficulties Suggestions Dialing does not work. Check all line cord connections. (No dial tone) Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. For more information, see the Online User's Guide: Telephone and Fax Problems Vertical black lines...

  • Page 69: Print Or Scan Problems

    User's Guide: Select Your Network Connection Type Click (Start) > All Programs > For a Wireless Network connection Brother > Brother Utilities. • Confirm your machine's Wi-Fi light Click the drop-down list and select status. your model name (if not already If the Wi-Fi light on your machine's selected).
  • Page 70 Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide: Introduction to Your Brother Machine If you cannot print on both sides of paper, check the following: Change the paper size setting in the...

  • Page 71: Document And Paper Jams

    Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message or Status Monitor will help you to find it. Open the ADF cover.

  • Page 72: Clear The Paper Jam

    Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper.
  • Page 73 Fan the stack of paper to prevent further Paper is Jammed in the Output jams, and slide the paper guides to fit Paper Tray the paper size. When the paper is jammed in the output paper tray, do the following: Use both hands to open the scanner.
  • Page 74 Paper is Jammed at the Back of the WARNING Machine HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the The machine's internal parts will be extremely back (Rear) of the machine, complete the hot.
  • Page 75 Close the fuser cover. Make sure the Paper is Jammed inside the blue tabs at the left and right sides lock Machine into place. If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: Leave the machine turned on for 10 minutes.
  • Page 76 Paper is Jammed in the 2-sided WARNING Tray HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the 2- The machine's internal parts will be extremely sided paper tray, do the following: hot.
  • Page 77 Pull the jammed paper out of the If paper is not caught inside the 2-sided machine or out of the 2‑sided tray. tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.

  • Page 78: Appendix

    Appendix How to Enter Text on Your Brother Machine DCP-L2520DW/DCP-L2540DW When setting certain options, such as the Network Key, you must enter characters on the machine: • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$...
  • Page 79 Press button One time Two times Three times Four times Five times • Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. •...

  • Page 80: Supplies

    FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos, text and creative touch. Mac users can access Brother CreativeCenter at this web address: http://www.brother.com/creativecenter...
  • Page 81 24, 29, 41 document ........56 Automatic paper ..........57 fax receive......... 32, 34 Labels..........13 Brother LCD (Liquid Crystal Display)....1 Brother numbers.........i Customer Service......ii FAQs (Frequently Asked Questions)..i product support........ii Maintenance messages.......46 service centers........ii Manual receive ........32, 34 Manual feed slot......17, 19 Control Panel Overview......
  • Page 82 TAD (Telephone Answering Device), external........32, 39 Troubleshooting document and paper jams ....56 Error and Maintenance Messages . 46 fax and telephone problems ...51 print or scan problems ....54 Voice Mail........34, 39 VoIP systems......... 32, 39 Volume..........9, 10 Warranties Notice - Disclaimer ......v...
  • Page 84 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. LEV085001-00...

This manual is also suitable for:

Dcp-l2540dwMfc-l2700dwMfc-l2705dwMfc-l2680wMfc-l2707dw

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