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Samsung HG690 Installation Manual
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Samsung HG690 Installation Manual

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[HG690_EURO]Install_Guide-00ENG.indd 1
2013-03-21
4:36:50

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  • Page 1 LED TV Installation manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No. [HG690_EURO]Install_Guide-00ENG.indd 1 2013-03-21 4:36:50...

  • Page 2: Instruction

    ONLINE mode and full control is through the SBB/STB. If the TV is in ONLINE mode, it stops receiving IR(Samsung remote) commands and acts according to interface protocol. Stand-Alone: If SBB/STB is not identified, the TV should be switched to STAND-ALONE mode with restricted operation.

  • Page 3: Table Of Contents

    Contents Instruction ................................2 Operational Modes ............................... 2 Still image warning ............................... 2 Securing the Installation Space..........................2 Accessories................................4 Installing the LED TV Stand ..........................5 Viewing the Connection Panel ..........................6 TV Controller ..............................10 Viewing the Remote Control ..........................11 Connecting the TV with SBB ..........................

  • Page 4: Accessories

    Accessories Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. The items’ colour and shapes may vary depending on the model. Remote Control & Batteries (AAA x 2) Power Cord / Data Cable Quick Set up Guide Safety Guide (Not available in all locations) Antenna Adapter (28"...

  • Page 5: Installing The Led Tv Stand

    Installing the LED TV Stand The 32” and larger LED TVs have swivel stands. You can set these stands so that the TVs swivel 20 degrees left and right or 90 degrees left and right. Stand Components When installing the stand, use the provided components and parts. 28"...

  • Page 6: Viewing The Connection Panel

    Viewing the Connection Panel <Europe Model> VARIABLE HG28EB690** AUDIO OUT COMPONENT / AV IN VOL-CTRL (5V 0.5A) PC IN / CLONING PC/DVI AUDIO IN HDMI IN 3 HDMI IN 2 (DVI) HDMI IN 1 (ARC) SATELLITE AIR/CABLE <Europe Model> VARIABLE HG32EB690** AUDIO OUT COMPONENT...
  • Page 7 1 RJP: This port is an RJP (Remote Jack Pack) communication port that enables connecting different devices to additional modules to improve device use and convenience. DIGITAL AUDIO OUT (OPTICAL): Connects to a Digital Audio component. PC/ DVI AUDIO IN: Connects to the audio input jacks on an Amplifier/Home Theater. HEADPHONE JACK: Headphones may be connected to the headphone jack on your TV.
  • Page 8 Optimal resolution is 1920 X 1080 @ 60 Hz. Sync Horizontal Frequency Vertical Frequency Pixel Clock Frequency Polarity Mode Resolution (KHz) (Hz) (MHz) (H / V) 720 x 400 31.469 70.087 28.322 640 x 480 35.000 66.667 30.240 832 x 624 49.726 74.551 57.284...
  • Page 9 DATA – Used to support data communication between the TV and the SBB. – Connects using RJ-12 TV type plugs. 0 LAN: Collegare a una LAN cablata mediante cavo CAT 5. VARIABLE AUDIO OUT: Used for the audio output to the Bathroom speaker. Connect the Bathroom Wall Box and the Variable port (RCA).

  • Page 10: Tv Controller

    TV Controller TV Controller is a multi directional button that helps navigate without using the remote control. Some functions which require a PIN code may not be available. The product colour and shape may vary, depending on the model. Exits the menu when pressing the controller for more than 1 second. When selecting the function by moving the controller to the up/down/left/right directions, do not press the controller.

  • Page 11: Viewing The Remote Control

    Viewing the Remote Control This remote control has Braille points on the Power , Channel , and Volume buttons and can be used by visually impaired persons. Turns the TV on and off. Display and select available video sources. Have direct access to channels GUIDE Alternately selects Teletext, Double or Mix.

  • Page 12: Connecting The Tv With Sbb

    Installing batteries (Battery size: AAA) NOTE Use the remote control within 23 feet of the TV. Bright light may affect the performance of the remote control. Avoid using nearby special fluorescent light or neon signs. The colour and shape may vary depending on the model. Remote control button 'HOME' &...
  • Page 13 ¦ List of Vendors and Compatible Data Cables Supplied with the TV Confirm that you are using the correct data cable for your vendor. Refer to the code label on the data cables. English [HG690_EURO]Install_Guide-00ENG.indd 13 2013-03-21 4:36:53...

  • Page 14: Connecting The Bathroom Speakers

    Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. ¦ Connecting through the Variable Output (available without an external amplifier) TV Rear Panel Speaker VARIABLE COMPONENT COMPONENT AUDIO OUT / AV IN / AV IN VOL-CTRL PC IN PC IN...
  • Page 15 ¦ Audio Loop In An additional Headphone Box can be installed on a bed or business desk for added convenience. The installation procedures are given below. Detailed Drawing of the Headphone Box. TV Rear Panel COMPONENT COMPONENT / AV IN / AV IN PC IN PC IN...

  • Page 16: Connecting The Mediahub Hd

    Connecting the MediaHub HD Output to any external source connected to MediaHub HD on the hotel desk. MediaHub HD Rear HDMI RS/232 TV Rear Panel COMPONENT COMPONENT VARIABLE VARIABLE AUDIO OUT AUDIO OUT / AV IN / AV IN 1 RS-232 Data Cable VOL-CTRL VOL-CTRL PC IN...

  • Page 17: Connecting The Rjp (Remote Jack Pack)

    TV and the HDMI port of the RJP. 5. Connect the RJP port of the TV and the RS/232 port of the RJP. The RJP (Remote Jack Pack) compatible with this Samsung TV is TeleAdapt TA-7610, TA-7650 (HD) and TA- 7660 (HD Plus).
  • Page 18 The RJP can be returned to the factory default settings by pressing the A/V and HDMI buttons simultaneously for 10 seconds. All LEDs blink 5 times to acknowledge that this has been finished. The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room. The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart.

  • Page 19: Connecting To A Common Interface Slot (Your Tv Viewing Card Slot)

    Connecting to a COMMON INTERFACE slot (Your TV viewing Card Slot) Scenario 1: When no inputs are connected. Attaching the CI Card Adapter Attach the adapter as shown side. To install the CI CARD Adapter, please remove the sticker attached to the TV. To connect the CI CARD Adapter, follow these steps.

  • Page 20: Setting The Hotel Option Data

    Standalone Select the Hotel TV mode. (Standalone / Interactive) Select the SI Vendor Interactive mode: Samsung / 2M / Locatel / VDA / VDA-S / Acentic SI Vendor SI Vendor / Sustinere / Quadriga / ETV / IBahn / Magilink / Otrum / Siemens /...
  • Page 21 Hotel TV Function Description Category Item initial value MyChannel En Set the My channel function ON / OFF. MyChannel Genre Editor User can set the genre for searched channels. Picture Menu Enable or disable the Picture Menu. Lock Menu OSD - ON : Main Menu display Menu Display - OFF : Main Menu No display...
  • Page 22 Hospitality logo file requirements: Hospitality Logo BMP or AVI files only. Max file size : BMP - 1280x720. AVI - 50MB max. The file can only be named samsung.bmp or samsung.avi. Logo Display Set the logo Display Time (3/5/7 Seconds). Time Clone TV to USB Clone the current TV option values to a USB memory device.
  • Page 23 SI STB or SBB has failed, first check your SI STB or SBB. If your SI STB or SBB does not have a problem, contact to Samsung Service. Bathroom AMP : use to check for variable audio(bathroom) out Softwate SW USB Update function.
  • Page 24 ¦ Welcome Message The welcome message is used to display custom messages on the TV every time TV is turned on by a Guest in Hotel room. – Welcome message settings are found in the Hotel Option Menu. – Welcome message should be ON in order to display the message on power-on. Hospitality Mode Standalone REACH Server...
  • Page 25 Logo File Format – The TV supports only BMP and AVI format. – The file name must be samsung.bmp or samsung.avi. – The maximum resolution of the BMP format is 1280 x 720. – The maximum file size for AVI format is 50MB.
  • Page 26 ¦ USB Cloning USB Cloning is used to download user-configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV set and upload them to other TV sets. All the user-defined settings from the TV (Master Set) can be copied to the USB device. Cloning from TV to USB: This copies stored data from the TV set to the USB device.
  • Page 27 ¦ Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup). This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 28 Standalone Only Sets TV to Standalone mode and exits Plug & Play immediately after. If you select Standalone Setup Welcome to Samsung TV Clock Select your language to start the on screen setup. Set the right time by setting Daylight Set the time zone to GMT.
  • Page 29 Sets TV to Standalone mode and exits Plug & Play immediately after. If you select Standalone Setup Clock Smart Hub Terms & Cponditions, Privacy Policy Welcome to Samsung TV Set the right time by setting Daylight Set the time zone to GMT. Savings Time and your local Time Zone.
  • Page 30 – When Standalone Plug & Play is selected from “Easy Set Up” OSD, “Select Menu Language” OSD is displayed. – Initial Highlight : English – Display time: OSD timeout and operation are the same as Samsung's consumer TV models. – If the ENTER button is pressed, “Select Area”...
  • Page 31 ¦ Multi Code Remocon Multi Code Remocon is a special transmitter which is designed to control each TV with one remote. This is useful where there is more than one TV in a location, such as in a hospital the set ID number is displayed in the source osd.
  • Page 32 ¦ CH Bank Editor (Smoovie TV Only) Channel Bank Editor edits channels, with 3 different Bank Options. Depending on the Bank card, there are specific channels Hotel customers can enjoy. Setting the CH Bank Editor under Stand-alone Mode 1. Enter the Hotel Standalone menu by “MUTE+1+1+9+Enter” 2.
  • Page 33 ¦ Channel Editor Channel Editor edits channel number a and name. – Use Channel Editor to sort the channels as user-desired channel numbers. Hospitality Mode Standalone REACH Server SI Vendor Network Power On Widget Channel Service MyChannel Menu OSD Operation Clock Channel Editor Music Mode...
  • Page 34 Smovie TV used( Satellite ) Mixed Channel Map On (Satellite and Air or Cable both usedused) Only Satellite used Step If the tv starts with Hotel P&P If P&P alredy done If the tv starts with Hotel P&P If P&P alredy done Do P&P all: Air or Cable auto Do the P&P except channel store Enter Hotel menu...
  • Page 35 How to use Schedule Viewing in Channel List (digital channels only) When you set the Schedule Viewing in Channel List, you can only set the programme in Programme View. 1. Press the CH LIST button, then select a desired digital channel. 2.
  • Page 36 ¦ My Channel Determines the country and genre for the channels provided by the hotel, and if the user selects a country and genre, shows the corresponding channels. You must select the country first, or you can not set a genre. If you select the genre without adding any channels, the channel list displays all of the available channels.
  • Page 37 Notes This section describes the layout of the Front UI that appears when the TV is turned on. (Factory Mode > Genre Mode: Enable) The genre is a sub-list for each country. The broadcast screen that was being displayed the last memorial channel. –...
  • Page 38 Highlight Interaction [Country Items] This page is only to indicate possible interactions. It may not be exactly identical to actual screens. Notes Users can navigate the items in each country & genre list by pressing the up or down remote control keys. Circular navigation is supported.
  • Page 39 Highlight Interaction [Default Genre] This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ENTER / RIGHT All Country All Country...
  • Page 40 Mode Change Interaction 1 (1/2) This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre DOWN All Country All Country...
  • Page 41 Mode Change Interaction 1 (2/2) This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel Current status : All Country/Sports Country Genre ENTER All Country Austria News Belgium (Dutch) Radio Genre Mode change to Austria/News. Info Belgium (French) Entertainment...
  • Page 42 Mode Change Interaction 2 (1/2) This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre DOWN All Country All Country...
  • Page 43 Power On Scenario [Last Memory] This page is only to indicate possible interactions. It may not be exactly identical to actual screens. POWER Current Status : Austria / News Power Off Current Genre Mode : Austria / News POWER My Channel Current status : All Country/Sports Country Genre...
  • Page 44 Genre Editor: This configures the genres of each of the hotel TV channels. This can be used through the Hotel Menu (Factory). Supported genres include News, Radio, Entertainment, Sports and Hotel. More than one genre can be selected for each channel at the same time. Country Editor (Channel Editor): This is the editor that configures the country for each of the hotel TV channels.
  • Page 45 Elements Name Description When the user enters this screen, the currently selected default item is highlighted. The Country Icon + Category Name are provided. (If the highlight is in the Main Frame, only the icon is displayed.) Moving the highlight –...
  • Page 46 Notes This is a definition of the Tools menu in the Left Frame Category. Only the Info item for each Register/Country is provided. Elements Category Tools menu Descriptions Registered, Country Information Registered Channels. The number of channels of each country. The items are displayed without Channel .
  • Page 47 Notes This is the component for when there are no channels registered to the country category. Elements Description Description The message is displayed when the currently selected country does not contain any items. Main Frame [Channel Browser] English [HG690_EURO]Install_Guide-00ENG.indd 47 2013-03-21 4:37:02...
  • Page 48 Key Guide Button Action Nav. Help CH UP/DOWN Moves the page. Page ENTER Selects or enters the corresponding Channel Browser area. Select RETURN Returns to the previous step (Factory Mode). Return UP/DOWN Moves the highlight up or down. (No Guide) RIGHT Moves the highlight to the Channel Browser area.
  • Page 49 Channel Common Elements [+ Icon-method] Channel list representation rules Standard Item Construction Check Box + Status Icon + Digital Channel Number + Channel Name Channel number representation format: ###-### (The channel number is Digital channels represented by ‘-’.) ATSC Check Box + Analog Icon + Analog Channel Number + Channel Name Channel number representation format: ### (‘-’...
  • Page 50 Add to Countries / Edit Countries (1/2) Channel Manager > Browser > Tools > Add to Countries Key Guide Button Action Nav. Help ENTER Selects the highlighted item. Enter RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items.
  • Page 51 Elements Name Description If there are no channels that have been registered to the country list in Add to Countries the selected channels, “Add to Countries” is displayed as the title. A check box is displayed depending on whether the country that was Window selected when entering the screen is registered or not.
  • Page 52 Notes This is the definition for Edit Countries. The highlighted channel item or more than one selected channel item is added or deleted from the Country category. Timeout (60 sec) Elements Name Description If there is a registered channel among the selected channels, Edit Coun- tries is displayed as the title.
  • Page 53 Elements Name Description Both the numeric keys and the Up/Down keys are supported. – Selected Channel: Shows the currently selected channel name. – Number: Shows the new channel number. Edit Channel (The currently allocated channel name is also displayed.) Number Window –...
  • Page 54 Key Guide Button Action Nav. Help If a user presses the button, the channel number is initialized. Reset ENTER Applies the changes and closes the window. Enter RETURN Cancels or returns to the previous screen (Tools). Return Changes the channel number of the selected channel. Adjust 0~9T Enters a digit.
  • Page 55 Edit Channel Name Channel Manager > Browser > Tools > Edit Channel Name Key Guide Button Action Nav. Help GREEN Saves the changes and returns to the Channel Manager. Done ENTER Saves the channel name and moves the cursor to the next field. Enter RETURN Cancels and returns to the previous screen (Tools).
  • Page 56 Tools [Edit Mode] Edit Mode Content Highlight (when the number of the checked item is 0 or 1) When there is more than one checked item. Add to Countries Edit Countries (when an already-registered item is checked.) Add to Countries Channel Name Edit Edit Countries (when an already-registered item is checked.) Edit Channel Number...
  • Page 57 CH Banner [when a channel number is allocated to an external input] Notes The TV channel banner specifications are applied. When there is an unsupported item or there is no corresponding information, the item values are not displayed. The channel name is represented as the ‘external input name’. Elements Name Description...
  • Page 58 ¦ Sound Bar Samsung Sound-Bar & Hospitality TV – Use Samsung Sound-Bar & hospitality TV support HDMI 1.4 to listen to TV sound on the Sound-Bar by using a single HDMI cable. – Supporting model. Sound-Bar : HW-F350/F450/F550 Operation of “Hotel Mode” in Sound Bar –...

  • Page 59: Sirch

    SIRCH Introduction SIRCH (Samsung Interactive Remote Control for Hospitality) is a professional interactive remote controller for DTV that lets you deliver TV firmware updates, cloning data, and channel mapping changes to several hundred hospitality TVs simultaneously. Mounted at the broadcast head-end system in hotels, motels, resorts, hospitals, and apartment buildings, it delivers modulated RF control signals to hospitality sets in each guest room through coax cable.
  • Page 60 4. Test using Manual SIRCH – Plan to use Manual SIRCH to test whether SIRCH has been installed properly. NOTE Please visit www.lumantek.com/sirch/ for more information. SIRCH Windows Application Program User's Manual is available at http://www.samsung.com/us/business/ hospitality. English [HG690_EURO]Install_Guide-00ENG.indd 60 2013-03-21...
  • Page 61 GENERAL INFORMATION System Overview The ‘Samsung Interactive Remote Control for Hospitality (SIRCH)’ application is a Remote Control Update system designed to provide better and more cost-effective service for Hospitality industries. This allows user/operators to configure the guest TV with RF distributing system. Using this helps the user to set and configure the guest room TV Set parameters.
  • Page 62 ¦ GETTING STARTED Installation instructions for Windows XP/Vista/2007 1. To install Samsung Interactive Remote Control for Hospitality (SIRCH), locate and open the setup directory of SIRCH and double-click on the file “setup.exe”. 2. Click on Next Button to proceed for Installation wizard of SIRCH.
  • Page 63 Launching/Starting SIRCH Application 1. To launch SIRCH, either user can double-click on the icon made on desktop named “SIRCH.exe” or user can go to Start Menu Programs Samsung SIRCH SIRCH.exe. 2. Application will launch a window asking to select Mode and Model to proceed.
  • Page 64 • Create New Clone Files After launching SIRCH, the application shows a window asking for Model and Mode selection. The application starts with the utility to create new clone files thus other utilities can be called from File Menu. To create new files user may follow the following steps: 1.
  • Page 65 Modify existing Clone files To modify the existing clone files, the user must follow these steps: 1. Go to File Menu Load from file. If the option is disabled user is probably on the next screen so he must come back to main screen by clicking back button.
  • Page 66 • Hospitality Options Setting After clicking Proceed the application navigates users to another screen with different tabs: next screen with different tabs Hospitality Options, channel map and generate navigating to other Tabs does not lead to any loss of unsaved data.
  • Page 67 • Channel Map Configuration The Channel Map tab shows a list of channels in a table with every channel, channel name, PTC no., Program No., Modulation and Program Type shown. Channel map information is only configured for English. Channel names in any other language, in a clone file loaded from a TV, will remain undisturbed after changes resulting from the SIRCH application.
  • Page 68 Modifying an existing Channel from the list To modify parameters for an existing channel , including PTC number, program type, etc., follow these steps: 1. Select Air, Cable or Satellite. 2. Select Analog or Digital. 3. Select the channel from the list to Modify and click on Modify button. 4.
  • Page 69 Saving Clone Files To save the clone files with modified parameters and channel map configuration, user must follow these steps: 1. When finished changing data on the Interactive/Standalone menu and one the Channel map, click Save. 2. A browser window open, asking for the location to save the data.
  • Page 70 Launching Ventus application Go to File Menu Utility Generate and click GO for Launch Ventus Upgrading the clone or binary file on TV To upgrade the clone for binary file on the TV, use a prepared merged stream (Binary_outputstream.mpg or clone_ outputstream.mpg).
  • Page 71 Update SIRCH Version To update the SIRCH version for Clone and user should follows as below. 1. Go to File Menu Update Software Version. 2. A window opens asking for the Software Version (Clone File Up gradation). 3. User should provide a higher version than the TV's current version in version value. E.g. If software version is set as 01a0 in SIRCH PC application, then current TV SIRCH version should be less than this value for update.
  • Page 72 • FAQs If SIRCH has a problem, first review this list of possible problems and solutions. Test SIRCH modulator controller settings: – The SIRCH upgrade only supports OpenCable & DVB-C – Recommended settings: – Parameters Constellation: 64 QAM – Remux(H/W) : Off –...
  • Page 73 – PC application: SIRCH Version (Clone): 0002, TV SIRCH Version: 0002. Update is not possible. – Merge TV Binary : support to upgrade Main SW. – You need to contact Samsung to use Merge TV Binary. – Merge TV Binary cannot upgrade Sub Micom English [HG690_EURO]Install_Guide-00ENG.indd 73...
  • Page 74 Merged TS Stream should be located in D:\stream\OpenCable(US) or D:\stream\DVBC(EU) – You can check the SIRCH merged stream if you tune to the SIRCH channel. English [HG690_EURO]Install_Guide-00ENG.indd 74 2013-03-21 4:37:05...
  • Page 75 Cautions for Hospitality mode options – Hospitality Mode: should be Standalone. – Interactive mode cannot support SIRCH. – Power On Source must be set to TV. If you select other external sources, SIRCH cannot support an upgrade. – If you try to upgrade SIRCH in external source (PC/HDMI…), SIRCH could not support upgrade by manual SIRCH / SIRCH Update Time.

  • Page 76: Installing The Wall Mount

    Contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.

  • Page 77: Securing The Tv To The Wall

    Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration, depending on the manufacturer.

  • Page 78: Specifications

    Specifications Items Specification Comment TV System PAL, SECAM DVB-T2CS2 28 inch : 5W X 2 Audio out Speaker out 32, 40, 46, 55 inch : 10W X 2 Component Y, Pb, Pr, Audio-L/R Audio Video Jack Input HDMI Compatible with the HDMI Specifications Antenna 75 ohm Unbalanced, Din Jack Operating temperature...
  • Page 79 Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Customer Care Centre AUSTRIA 800-112233 FINLAND 0771-400002 FRANCE 0825-022062 GERMANY 01805-471101 HUNGARY 0640-985985 ITALIA 800-194194 NETHERLANDS 015-2197000 POLAND...

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