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HP 3000-sheet Stacker and Contents HP 3000-sheet Stapler/ Stacker (C4779x and C4788x) User Guide...
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Copyright and License Copyright Hewlett-Packard Company 1999 All Right Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. The user of this accessory is granted a license to: a) print hard copies of this User Guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, re-sell, or otherwise...
Ordering Information The product number for the replacement Stapler refills is C4791A (3 Stapler refills, 5,000 staples per refill). Ordering Information...
User LED Interpretation Use the following table to interpret the status of the device by referring to the user LED (see the User LED status Interpretation Solid Green The device is on and ready. Flashing Amber The device is not correctly attached to the printer. One or more bins are full.
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The following graphic shows the location of the user LED on the device. User LED Interpretation...
Using the Device Selecting the Output Bin The system has several output locations: the Standard Output Bin, the Face-up Bin, and the Stacker Bin. Stacker Bin (Optional Bin 1) Note Envelopes, labels, and transparencies are ONLY supported in the Face-up Bin. Using the Device Face-up Bin Standard Output Bin...
Configuring the Device The device attaches to the left side of the printer. There is a menu in the printer’s Control Panel called CONFIGURATION OF STKR where you can change the default offset and default stapler actions. Note The network administrator can limit access to the offset and default stapler actions.
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Using the Device When the Job Separator action is enabled, the device automatically separates jobs or mopies. Each job or mopy is separated by only offsetting the first page. Note This offset action is only available for the HP 3000-sheet Stacker.
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If the proper printer driver is not used, the default stapler action occurs. Default stapler actions (HP 3000-sheet Stapler/Stacker ONLY) No Staple Using the Device If the default action is set to No Staple, the job is not stapled.
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Default stapler actions (HP 3000-sheet Stapler/Stacker ONLY) (continued) Angled Staple Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. Using the Device If the default action is set to Angled Staple, the staple is placed in the corner of the document at a 40 degree...
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Default stapler actions (HP 3000-sheet Stapler/Stacker ONLY) (continued) One Staple, Two Staples, Three Staples, or Six Staples Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. Using the Device If the default action is set to One Staple, Two Staples,...
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Default stapler actions (HP 3000-sheet Stapler/Stacker ONLY) (continued) Custom Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. Using the Device If the default action is set to Custom, the network administrator must define the number of staples (up to seven) and their location.
Stapler door. 2 To remove the Stapler Cartridge, squeeze the green cartridge release handle, and pull the Stapler Cartridge out. 3 Remove the empty cardboard box and discard it. Continued on next page. Refilling the Stapler Cartridge (HP 3000-sheet Stapler/Stacker ONLY)
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5 Grasp the orange cardboard tab on the Stapler refill and remove the tape. 6 Insert the Stapler Cartridge into the Stapler module. 7 Push the Stapler Cartridge in place. A click means that the Stapler Cartridge is installed properly. Refilling the Stapler Cartridge (HP 3000-sheet Stapler/Stacker ONLY)
Clearing Paper Jams The message STKR: DETACH AND CLEAR JAM displays on the Control Panel. 1 Move the device away from the printer. 2 Remove paper from any of the indicated areas (A, B, C, D, or E). See the graphic on the following page.
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The following graphic shows the areas where paper jams might occur. Clearing Paper Jams...
Clearing Stapler Jams The message STKR: DETACH AND CLEAR STAPLE JAM or CHECK STAPLER DEVICE alternating with CLEAR JAMMED STAPLE displays on the Control Panel. 1 Move the Stapler/Stacker away from the printer. 2 To clear the paper jam from the Stacker Bin, pull the paper out of the rollers.
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4 To remove the Stapler Cartridge, squeeze the green cartridge release handle, and pull the Stapler Cartridge out. 5 Pull the cartridge lever up. 6 Remove the staple that is jammed in the Stapler Cartridge. 7 Push the cartridge lever down. Continued on next page.
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8 Insert the Stapler Cartridge into the Stapler module. 9 Push the Stapler Cartridge into place. A click means that the Stapler Cartridge is installed properly. 10 Close the Stapler door on the rear of the Stapler/Stacker. 11 Reattach the Stapler/Stacker and wait for a solid green status light on the user LED on the device.
Control Panel Messages for the Device The following table explains messages that might display on the printer’s Control Panel. Messages are listed in alphabetical order. Printer messages Message Description A staple jam occurred. CHECK STAPLER DEVICE alternates with CLEAR JAMMED STAPLE The external device is initializing EXTERNAL DEVICE or recovering after clearing a jam...
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Printer messages (continued) Message Description The Stacker Bin is full. OUTPUT BIN FULL alternates with CLEAR PAPER FROM OPTIONAL BIN 1 The Stapler Cartridge has 20 to STAPLER LOW ON 50 staples remaining. STAPLES There are no more staples in the STAPLER OUT OF Stapler Cartridge.
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HP-authorized service and support provider and report the error messages. See the user guide for your specific HP LaserJet printer for service and support information. Close the Stapler door properly. Clear the paper jam. See page for instructions.
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Printer messages (continued) Message Description The weight capacity of the STKR: TRAY OVERLOAD alternates with stacker bin has been reached. CLEAR PAPER FROM OPTIONAL BIN 1 The job height is greater than the TOO MANY PAGES IN stapler capacity. The height of JOB TO STAPLE the job to be stapled should not exceed 5 mm.
Determining System Problems Output does not go to selected bin Situation Possible Reason Job went to a different The selected bin does not support the media used. (See bin than was expected. page Note Envelopes, labels, and transparencies are ONLY supported in the Face-up Bin.
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Make sure that the device has been configured in the printer driver. If the printer still does not recognize the device, contact a dealer or authorized HP service provider. See the user guide for your specific HP LaserJet printer for service and support information.
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Paper jams and paper feeding problems. CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. See the paper specifications in the user guide for your specific HP LaserJet printer.
Minimum - 190 mm length x 98 mm width Maximum - 460 mm length x 305 mm width Universal: See the user guide for your specific HP LaserJet printer for size specifications. Envelopes: COM 10, C5, DL, Monarch, B5 (portrait orientation only)
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Tray, Bin, or Capacity Stapler Stacker Bin Up to 3,000 sheets (Optional Letter (20 lb bond) Bin 1) A4 (80 g/m Note The Stacker Bin’s capacity varies depending on the paper’s size and weight. For example, using 11 x 17 in. (20 lb bond), the capacity can be approximately...
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For more information such as physical dimensions, paper guidelines, and environmental specifications, see the user guide supplied with your specific HP LaserJet printer. Also see the HP LaserJet Printer Family Paper Specification Guide . Supported Paper Sizes Paper...
For the HP 3000-sheet Stapler/Stacker: To send the output to the Face-up Bin, select the FACE-UP BIN option. To send the output to the Stacker Bin, select the OPTIONAL BIN 1 option.
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Note When running the paper path test to confirm that the stapler is working correctly, make sure that one of the stapler action options has been selected. If one has not been selected, the job will not be stapled. Also make sure that you are selecting and sending more than one copy.
Paper Handling Menu When paper handling settings are correctly configured through the printer’s Control Panel, you can print by choosing the type and size of paper from the printer driver or software application. Item Values PAPER DEST= STANDARD OUTBIN STANDARD FACE-UP BIN OUTBIN OPTIONAL BIN 1...
Service and Support For warranty information, see the user guide supplied with your specific HP LaserJet printer. For support telephone numbers, see the HP Customer Care section of the user guide for your specific HP LaserJet printer. Service and Support...