Page 1 ® Artisan 837 User's Guide...
Page 3: Table Of Contents
Contents Artisan 837 User's Guide .......................... 15 Product Basics ............................16 Setting Up the Control Panel ......................16 Touch Panel Buttons and Lights....................16 Adjusting Control Panel Position ....................17 Changing LCD Screen Language....................18 Turning Off Control Panel Sounds....................18 Product Parts Locations ........................
Page 4 Printing From a Computer ........................60 Printing with Windows ........................60 Selecting Basic Print Settings - Windows ..................60 Basic Print Options - Windows....................62 Selecting Advanced Print Settings - Windows ................63 Advanced Print Quality Settings - Windows ................65 Advanced Print Options - Windows...................
Page 5 Starting a Scan Using the Product Control Panel ................ 103 Scan to Memory Card Options....................105 Changing Default Scan Button Settings.................. 105 Starting a Scan Using the Epson Scan Icon ................106 Starting a Scan from a Scanning Program .................. 108 Selecting Epson Scan Settings ......................110 Scan Modes ..........................
Page 6 Available Image Adjustments - Professional Mode ..............131 Selecting a Scan Size - Professional Mode ................133 Image Preview Guidelines......................136 Scan Resolution Guidelines ......................136 Selecting Scan File Settings ......................137 Available Scanned File Types and Optional Settings.............. 138 Scanning with Mac OS X 10.6/10.7....................
Page 7 Setting Up Speed/Group Dial Lists Using the Product Control Panel .......... 171 Creating Speed Dial List Entries ..................... 171 Printing Your Speed Dial List ....................173 Creating Group Dial List Entries....................175 Printing Your Group Dial List....................177 Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows..........178 Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X ..........
Page 8 Selecting Print Settings for Photos Displayed on the LCD Screen.......... 213 Print Setting Options - Photo Mode..................214 Printing Photo Layouts from a Memory Card................215 Photo Layout Options ......................217 Printing Photo Greeting Cards..................... 218 Creating and Printing a Greeting Card Template ..............218 Printing a Greeting Card from a Template ................
Page 9 Checking Cartridge Status on the LCD Screen ................262 Checking Cartridge Status with Windows..................263 Checking Cartridge Status with Mac OS X .................. 266 Purchase Epson Ink Cartridges......................267 Ink Cartridge Part Numbers ......................267 Removing and Installing Ink Cartridges.................... 268 Conserving Low Black Ink with Windows ..................
Page 10 Cleaning and Transporting Your Product ..................... 292 Cleaning Your Product ........................292 Transporting Your Product ....................... 292 Solving Problems ............................ 295 Checking for Software Updates......................295 Product Status Messages ........................ 296 Running a Product Check ........................ 297 Resetting Control Panel Defaults ..................... 299 Solving Setup Problems ........................
Page 11 Incorrect Colors ........................... 332 Solving Scanning Problems ......................332 Scanning Software Does Not Operate Correctly ................. 332 Cannot Start Epson Scan ......................333 Solving Scanned Image Quality Problems ..................333 Image Consists of a Few Dots Only..................... 334 Line of Dots Appears in All Scanned Images................334 Straight Lines in an Image Appear Crooked ................
Page 12 Cannot View or Print Photos from a Memory Card ..............338 Cannot Transfer Photos To or From a Memory Card ..............338 Solving Faxing Problems........................339 Cannot Send or Receive Faxes....................339 Cannot Receive Faxes with a Telephone Connected to Your Product ........340 When to Uninstall Your Product Software ..................
Page 13 A Note Concerning Responsible Use of Copyrighted Materials........... 367 Default Delay Times for Power Management for Epson Products..........367 Copyright Attribution ........................367...
Page 15: Artisan 837 User's Guide
Artisan 837 User's Guide Welcome to the Artisan 837 User's Guide.
Page 16: Product Basics
Product Basics See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations Selecting Wireless Network Settings From the Touch Panel Setting Up the Control Panel See these sections to set up the control panel for use. Touch Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language...
Page 17: Adjusting Control Panel Position
The Display/Crop button The LCD screen The + and – buttons (increase or decrease the number of copies) The arrow buttons and the OK button auto answer light The Reset button The WiFi light CD Tray button The blue status light Menu button Back button Start button...
Page 18: Changing Lcd Screen Language
Parent topic: Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the Home button, if necessary. 2. Press the arrow buttons and then select Setup. 3. Select Printer Setup. 4.
Page 19: Product Parts - Top
Product Parts - Top Automatic Document Feeder (ADF) Edge guide ADF paper support ADF output tray ADF cover Control panel Front cover...
Page 20 Scanner glass Memory card access light Memory card slots USB Type A port for external devices CD/DVD tray Parent topic: Product Parts Locations...
Page 21: Product Parts - Front
Product Parts - Front Output tray Output tray extension Paper stopper Photo tray Photo tray edge guides Main tray Main tray edge guides Parent topic: Product Parts Locations...
Page 22: Product Parts - Inside
Product Parts - Inside Scanner unit Print head Ink cartridge holder Parent topic: Product Parts Locations...
Page 23: Product Parts - Back
Product Parts - Back USB port LINE port LAN port EXT port Auto duplexer AC inlet Parent topic: Product Parts Locations Selecting Wireless Network Settings From the Touch Panel You can select or change wireless network settings using your product touch panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software from the product CD.
Page 24 Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 25 7. Enter your wireless password (or network name and then password) using the displayed keypad. • Press the arrow buttons to move the cursor to the previous or next space. • Press the number buttons repeatedly to select uppercase letters (ABC), lowercase letters (abc), or numbers (123) and symbols (*!#&).
Page 26: Loading Paper
Loading Paper in the Main Tray Loading Paper in the Photo Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper in the Main Tray You can load larger-size paper in the main tray in the paper cassette.
Page 27 2. Open the front cover. 3. Pull out the paper cassette.
Page 28 4. Remove any paper loaded in the photo tray on top, if necessary. 5. Slide in the main tray extension (if it is extended) and flip back the photo tray. 6. Pinch the tabs on the main tray edge guides and slide them outward.
Page 29 7. Load a stack of paper, printable side down, in the main tray as shown. 8. Slide the left edge guide to the edge of the paper. Note: Make sure the paper fits beneath the top edges of the guide. 9.
Page 30 Various paper sizes are marked on the tray Note: Make sure the paper fits beneath the top of the edge guide and does not flip up at the back end of the tray. 10. Lower the photo tray. 11. If you need to load paper in the photo tray, see the instructions for that section.
Page 31 12. Replace the paper cassette. 13. Extend the output tray and open the paper stopper.
Page 32: Loading Paper In The Photo Tray
Note: Do not remove or insert the paper cassette during printing. Follow these guidelines for loading paper of this size or longer: Legal (8.5 × 14 inches [216 × 357 mm]): • Load one sheet at a time. • Extend the paper cassette and close the paper stopper on the output tray. •...
Page 33 2. Open the front cover. 3. Pull out the paper cassette.
Page 34 4. Pinch the tabs on the photo tray edge guides and slide them outward. 5. Load photo paper, printable side down, in the photo tray as shown. Note: Make sure the paper fits beneath the top edge of the guide. 6.
Page 35 7. Slide the front edge guide to the position marked for your paper size. Various paper sizes are marked on the tray 8. Replace the paper cassette.
Page 36: Loading Envelopes
9. Extend the output tray and open the paper stopper. Note: Do not remove or insert the paper cassette during printing. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Main Tray Loading Envelopes Loading Envelopes You can load envelopes in the main tray of the paper cassette.
Page 37 1. Close the output tray, if necessary. 2. Open the front cover.
Page 38 3. Pull out the paper cassette. 4. Remove any paper loaded in the photo tray on top, if necessary. 5. Slide in the main tray extension (if it is extended) and flip back the photo tray.
Page 39 6. Pinch the tabs on the main tray edge guides and slide them outward. 7. Load up to 10 envelopes in the main tray as shown. Load them printable side down and flap edge left.
Page 40 8. Slide the edge guides to the edges of the envelopes. 9. Lower the photo tray.
Page 41 10. Slide the photo tray forward and make sure the envelopes do not flip up at the back end of the tray. 11. If you need to load paper in the photo tray, see the instructions for that section. 12. Replace the paper cassette.
Page 42: Paper Loading Capacity
13. Extend the output tray and open the paper stopper. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. •...
Page 43: Available Epson Papers
Epson Iron-on Cool Peel Transfer paper Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
Page 44 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 45: Borderless Paper Type Compatibility
Paper Type Size Part number Sheet count Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 Sheets [210 × 297 mm]) Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches S041153 paper [216 × 279 mm]) Parent topic:...
Page 46: Paper Or Media Type Settings
Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy...
Page 47: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 48: Placing Originals In The Automatic Document Feeder
3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page. 4. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics...
Page 49 1. Open the ADF paper support. 2. Slide the ADF edge guide outward.
Page 50 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 4. Insert the originals into the ADF faceup and top-edge first.
Page 51 5. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning...
Page 52: Copying
Related tasks Copying onto a CD/DVD Copying Documents You can copy documents onto plain paper or Epson special papers. 1. Place your original document on the scanner glass. 2. Load the paper you want to print on. Note: Load only the recommended number of sheets.
Page 53 5. Select Color or B&W. 6. To print more than one copy, press the + or – button to select the number (up to 99). 7. If you need to adjust the darkness of your copy, press the arrow buttons to change the Density setting.
Page 54: Copying Photos
Copying Photos You can copy color or black-and-white photos onto specific sizes and types of paper, including Epson special papers, for instant photo reprints. You can also restore the colors in faded photos as you copy. 1. Place your original photo on the scanner glass.
Page 55 6. To restore colors in faded photos as you copy, select On. If your photo or photos are not faded, leave this setting off. 7. Place one or two photos on the glass as shown on the LCD screen. For multiple photos, place them at least 0.25 inch (5 mm) apart.
Page 56: Paper Type Settings - Copying
To change any of the settings displayed on the LCD screen, press the Menu button, select Paper and Copy Settings, select the necessary settings, and then press the OK button. 12. When you are ready to print, press the Start button. Note: To cancel printing, select Cancel.
Page 57: Paper Size Settings - Copying
Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Presentation Paper Matte Matte Epson Ultra Premium Presentation Paper Matte...
Page 58: Copying Options
Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description 2-Sided Printing On/Off Uses the duplexer to make 2-sided copies Layout With Border Leaves a small margin around the image...
Page 59 Copying option Available settings Description Dry Time Standard Provides longer drying time for 2-sided copies, if smudges or marks appear on the front of the paper when you print on Long the second side Longer Expansion Standard Adjusts the amount of expansion for printing borderless photos Medium Minimum...
Page 60: Printing From A Computer
Before printing documents or photos from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: It is a good idea to check for updates to your product software on Epson's support website. Printing with Windows Printing with Mac OS X 10.5, 10.6, or 10.7...
Page 61 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the Quality Option setting that matches your print content and the print quality you want to use.
Page 62: Basic Print Options - Windows
10. To print on both sides of the paper, select one of the 2-Sided Printing options. 11. Select any of the available print options. Note: If you need to access the Epson product support website, select the Online Support button. Basic Print Options - Windows...
Page 63: Selecting Advanced Print Settings - Windows
Reverse Order Prints multi-page print jobs last page first. Print Preview Displays a preview of your printout before printing. Parent topic: Selecting Basic Print Settings - Windows Selecting Advanced Print Settings - Windows Select print settings on the Advanced tab to customize the quality and color settings for your printout, and save your own printing presets.
Page 64 2. Select the Paper & Quality Options settings for your printout: • Select where you loaded the paper you want to print on. • Select the type of paper you loaded. Note: Check the paper type settings list for details. •...
Page 65: Advanced Print Quality Settings - Windows
Advanced Print Quality Settings - Windows You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
Page 66: Color Management Options - Windows
Color Management Options - Windows You can adjust the Color Management settings on the Advanced tab to fine-tune the colors in your printout, or turn off color management in your printer software. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 67 • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want.
Page 68: Selecting Double-Sided Printing Settings - Windows
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. • To print the borderless image at its actual size without scaling, select Retain Size as the Enlargement Method setting. •...
Page 69 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Page Layout tab. 6. To prevent ink from bleeding through the page, click the Adjust Print Density button. You see this window:...
Page 70: Double-Sided Printing Options - Windows
7. Select the type of document you are printing. The software automatically sets the Adjustments options for that document type. 8. If you selected the Manual document type, select the Adjustments options you want to use. 9. Click OK. 10. Print a test copy of your double-sided document to test the selected settings. 11.
Page 71: Print Density Adjustments - Windows
Booklet Options Select a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows When you select the Manual setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job.
Page 72: Printing Your Document Or Photo - Windows
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows...
Page 73: Checking Print Status - Windows
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
Page 74: Selecting Default Print Settings - Windows
• To cancel printing, click Stop. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Check Ink Levels. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 75: Changing The Language Of The Printer Software Screens
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
Page 76 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Page 77: Changing Automatic Update Options
• To disable the automatic update feature, select the Never option. 4. Click Apply. 5. Click OK to exit. Note: If you choose to disable the automatic update feature, it's a good idea to periodically check for updates on Epson's support website.
Page 78: Printing With Mac Os X 10.5, 10.6, Or 10.7
Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with Mac OS X 10.5, 10.6, or 10.7 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7...
Page 79 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of Mac OS X and the application you are using.
Page 80 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 81 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 82: Print Quality Settings - Mac Os X 10.5/10.6/10.7
Print Quality Settings - Mac OS X 10.5/10.6/10.7 You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
Page 83: Selecting Page Setup Settings - Mac Os X 10.5/10.6/10.7
Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 84: Selecting Double-Sided Printing Settings - Mac Os X 10.5/10.6/10.7
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
Page 85 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of Mac OS X you are using. 1.
Page 86: Double-Sided Printing Options And Adjustments - Mac Os X
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 87: Managing Color - Mac Os X 10.5/10.6/10.7
Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing. Parent topic: Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7...
Page 88: Color Matching And Color Options - Mac Os X 10.5/10.6/10.7
Color Matching and Color Options - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 89: Checking Print Status - Mac Os X 10.5/10.6/10.7
Checking Print Status - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Checking Print Status - Mac OS X 10.5/10.6/10.7 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
Page 90: Selecting Printing Preferences - Mac Os X 10.5/10.6/10.7
2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...
Page 91: Printing Preferences - Mac Os X 10.5/10.6/10.7
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Printing Preferences - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Driver tab. Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 92: Printing With Mac Os X 10.4
Printing with Mac OS X 10.4 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 Selecting Double-sided Printing Settings - Mac OS X 10.4 Managing Color - Mac OS X 10.4...
Page 93 3. Select your product as the Format for setting. 4. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select a paper size with a (Borderless) option.You can also select a custom setting to create a custom paper size.
Page 94: Selecting Basic Print Settings - Mac Os X 10.4
Related tasks Selecting Basic Print Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Select the basic settings for the document or photo you want to print. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 95 4. Select Print Settings from the pop-up menu. 5. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 6.
Page 96: Print Quality Settings - Mac Os X 10.4
Print Quality Settings - Mac OS X 10.4 You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
Page 97: Selecting Print Layout Options - Mac Os X 10.4
Selecting Print Layout Options - Mac OS X 10.4 You can select layout options for multi-page documents by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 98: Managing Color - Mac Os X 10.4
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
Page 99: Color Options - Mac Os X 10.4
1. Select Color Options from the pop-up menu in the print window. 2. Select one of the available options. Color Options - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Color Options - Mac OS X 10.4 You can select from these settings on the Color Options menu.
Page 100: Printing Preferences - Mac Os X 10.4
1. Select Extension Settings from the pop-up menu in the print window. 2. Select any of the available printing preferences. Printing Preferences - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Printing Preferences - Mac OS X 10.4 You can select from these options on the Extension Settings menu.
Page 101: Checking Print Status - Mac Os X 10.4
Checking Print Status - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Checking Print Status - Mac OS X 10.4 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
Page 102: Cancelling Printing Using A Product Button
2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...
Page 103: Scanning
After placing your original documents or photos in your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
Page 104 4. Press the arrow buttons to view additional scan options, then select the one you want. • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. •...
Page 105: Scan To Memory Card Options
You can view or change the default scan settings your product uses when you scan using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows: Click or Start > All Programs or Programs > Epson Software > Event Manager.
Page 106: Starting A Scan Using The Epson Scan Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
Page 107 Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7 Related topics Selecting Epson Scan Settings...
Page 108: Starting A Scan From A Scanning Program
Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: You cannot use Epson Scan with Mac OS X 10.6/10.7.
Page 109 Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7 Related topics Selecting Epson Scan Settings...
Page 110: Selecting Epson Scan Settings
You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
Page 111: Scanning In Home Mode
Scanning in Professional Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 112 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
Page 113 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Page 114: Selecting A Scan Area - Home Mode
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 115 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 116 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
Page 117: Available Image Adjustments - Home Mode
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
Page 118: Selecting A Scan Size - Home Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 119 3. Adjust the scan area as necessary.
Page 120: Scanning In Office Mode
Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 121 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6.
Page 122: Selecting A Scan Area - Office Mode
10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Page 123 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 124: Available Image Adjustments - Office Mode
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Page 125: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
Page 127 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Page 128: Available Image Types - Professional Mode
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
Page 129 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
Page 130 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
Page 131: Available Image Adjustments - Professional Mode
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Professional Mode Available Image Adjustments - Professional Mode You can select these Adjustments options in Epson Scan Professional Mode.
Page 132 Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon.
Page 133: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 134 3. Adjust the scan area as necessary.
Page 135 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
Page 136: Image Preview Guidelines
• You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.
Page 137: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You can also access the window by clicking the...
Page 138: Available Scanned File Types And Optional Settings
7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.
Page 139: Scanning With Mac Os X 10.6/10.7
PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). Tiff (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
Page 140: Scanning Special Projects
3. Click Show Details. 4. Select your scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Parent topic: Scanning Scanning Special Projects...
Page 141: Scanning To A Pdf File
Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
Page 142 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. 9. Click OK. Epson Scan scans your document and you see this window:...
Page 143 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.
Page 144: Restoring Photo Colors As You Scan
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Page 145: Convert Scanned Documents To Editable Text (Ocr)
ABBYY FineReader, open the Get Images From pop-up menu and select File. Select the conversion option you want to use, then select your scanned file and follow the instructions on the screen. Note: ABBYY FineReader is not supported on Mac OS X 10.7. Check the Epson support site at www.epson.com/support/lion (U.S.) or...
Page 146 3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click the Scan to Other Formats icon. You see the Select Scanner window. 5. Select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see the scan settings window.
Page 147: Scanning Using Ocr - Mac Os X 10.4 Or 10.5
Your document is scanned and processed into editable text, then you see the Save As window. 10. Select a name and a file format for your document and click Save. The file is saved and then opened in an application associated with the file type you selected, if available on your system.
Page 148 Epson Scan starts in the last scan mode you used. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.
Page 149: Faxing
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
Page 150 Note: If your telephone line included a DSL Internet connection, you must connect a DSL filter to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL provider for the necessary filter. Telephone wall jack DSL filter DSL modem...
Page 151: Setting Up Fax Features
Any phone or answering machine must be connected to the EXT. port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 152: Setting Up Fax Features Using The Product Control Panel
Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel. Selecting Your Country or Region Selecting the Date and Time Entering Fax Header Information Entering Numbers and Characters for Faxing Selecting Fax Send and Receive Settings Selecting Fax Communication Settings Printing Fax Reports...
Page 153: Selecting The Date And Time
4. Press the arrow buttons and then select Country/Region. 5. Press the arrow buttons, if necessary, then select your country or region. You see a confirmation screen. 6. If the setting is correct, select Yes. (If not, select No and retry.) Note: Changing the country or region restores the fax settings to the default settings.
Page 154 2. Press the arrow buttons and then select Setup. 3. Select Printer Setup. You see this screen: 4. Press the arrow buttons and then select Daylight Saving Time. 5. Select one of the following settings for the current conditions in your area: •...
Page 155: Entering Fax Header Information
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST) After making a selection, you return to the Printer Setup screen. Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Page 156 2. Press the arrow buttons and then select Setup. 3. Press the arrow buttons and then select Fax Settings. You see this screen: 4. Select Communication. 5. Press the arrow buttons and then select Header. 6. Select Fax Header. You see this screen:...
Page 157 7. Use the numeric keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8. Press the OK button. You return to the Header screen. 9.
Page 158: Entering Numbers And Characters For Faxing
10. Use the numeric keypad to enter your fax number, up to 20 characters. For international numbers that require use of a + symbol, press the # key. Note: When entering a phone number, the * key does not work. 11.
Page 159: Selecting Fax Send And Receive Settings
Selecting Fax Send and Receive Settings You can select the paper source, fax quality, and other settings for incoming and outgoing faxes. 1. Press the Home button, if necessary. 2. Press the arrow buttons and then select Setup. 3. Press the arrow buttons and then select Fax Settings. You see this screen: 4.
Page 160: Selecting Fax Communication Settings
5. Change any of the available settings. 6. Press the OK button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line. 1.
Page 161: Printing Fax Reports
4. Select Communication. 5. Change any of the available settings. 6. Press the OK button when you're done. Parent topic: Setting Up Fax Features Using the Product Control Panel Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists. Note: You can also select to print a report automatically after a fax is sent by going to Setup >...
Page 162 3. Select Fax. 4. Press the Menu button. 5. Press the arrow buttons and then select Fax Report. You see this screen: 6. Select one of the available reports. 7. Press the Start button to print the report. Parent topic: Setting Up Fax Features Using the Product Control Panel...
Page 163: Restoring Default Fax Settings
Restoring Default Fax Settings You can restore your fax settings to their default options, if necessary. 1. Press the Home button, if necessary. 2. Press the arrow buttons and then select Setup. 3. Press the arrow buttons and then select Restore Default Settings. You see this screen: 4.
Page 164: Fax Sending Options
You see a confirmation screen. 5. Select Yes or No. Parent topic: Setting Up Fax Features Using the Product Control Panel Fax Sending Options Set the options you want to use for outgoing faxes. Setting Options Description Resolution Standard Provides good scan resolution and print quality for most faxes.
Page 165: Fax Communications Options
Setting Options Description Auto Reduction Reduces size of incoming faxes to fit on the size of paper selected as the Paper Size setting. Prints incoming faxes in original size or on multiple sheets, if loaded paper size is smaller. Parent topic: Setting Up Fax Features Using the Product Control Panel Fax Communications Options Set the communication options you want to use for faxing over your phone line.
Page 166: Fax Report Options
Setting Options Description Dial Tone Detection Automatically dials the phone number you enter to send a fax when the product detects a dial tone on the line. Turns off automatic dial tone detection. This is necessary if you connected your product to a phone line on a Private Branch Exchange (PBX) or Terminal Adapter (TA) system.
Page 167: Setting Up Fax Features Using The Fax Utility - Windows
You can set up your fax header and select your fax settings using the Fax Utility for Windows. 1. Click Start or 2. Select Programs or All Programs. 3. Select Epson Software. 4. Select Fax Utility. You see this window:...
Page 168 5. Select Fax Settings for Printer. You see this window:...
Page 169: Setting Up Fax Features Using The Fax Utility - Mac Os X
6. Select your product. 7. Select Fax Settings. 8. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the Fax Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac OS X You can set up your fax header and select your fax settings using the Fax Utility for Mac OS X.
Page 170: Setting Up Speed Dial And Group Dial Lists
2. Double-click FAX Utility. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the Fax Utility ? icon.
Page 171: Setting Up Speed/Group Dial Lists Using The Product Control Panel
Setting Up Speed/Group Dial Lists Using the Product Control Panel You can set up your speed dial and group dial lists using the control panel on your product. Creating Speed Dial List Entries Printing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic: Setting Up Speed Dial and Group Dial Lists...
Page 172 4. Select Speed Dial Setup. 5. Select Create. You see this screen: 6. Select the number you want to use for the fax number you are adding and press OK. 7. Use the numeric keypad to enter the fax number. You can enter up to 64 characters. 8.
Page 173: Printing Your Speed Dial List
9. Use the numeric keypad to enter a name for the speed dial entry. You can enter up to 40 characters. 10. Press OK. You return to the Speed Dial Setup screen. 11. Do the following as necessary: • To create additional entries, select Create and repeat the steps above. •...
Page 174 3. Select Fax. 4. Press the Menu button. 5. Press the arrow buttons and then select Fax Report. You see this screen: 6. Select Speed Dial List. 7. Press the Start button to print the report. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel...
Page 175: Creating Group Dial List Entries
Creating Group Dial List Entries You can create a group dial list after creating a speed dial list. Each group dial list can include up to 30 fax numbers. Note: You can create up to 60 speed dial and group dial entries combined. 1.
Page 176 4. Select Group Dial Setup. 5. Select Create. You see this screen: 6. Select the number you want to use for the group dial entry you are adding and press OK. 7. Use the numeric keypad to enter a name for the group dial entry. You can enter up to 30 characters. 8.
Page 177: Printing Your Group Dial List
9. Select the speed dial entry you want to add to the group and press to select it. 10. Continue selecting speed dial entries as necessary. 11. When you are finished, press OK. You return to the group dial setup screen. 12.
Page 178: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows
Windows Address Book and back up fax numbers stored in your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. Click Start or 2. Select Programs or All Programs. 3. Select Epson Software. 4. Select Fax Utility. You see this window:...
Page 179 5. Select Fax Settings for Printer. You see this window:...
Page 180 6. Select your product. 7. Select Speed Dial/Group Dial List. You see this window:...
Page 181 8. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 9. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...
Page 182: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac Os X
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X You can set up your speed dial and group dial lists using the Fax Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 183: Sending Faxes
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 184: Sending Faxes From The Product Control Panel
Sending Faxes Using the Fax Utility - Mac OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers from Speed or Group Dial Lists Dialing Fax Numbers from a Connected Telephone Fax Send Options Parent topic:...
Page 185 • Press Redial to redial the last dialed fax number. 5. Select Color (for color originals) or B&W (for black-and-white originals). Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. 6.
Page 186: Selecting Fax Numbers From Speed Or Group Dial Lists
Selecting Fax Numbers from Speed or Group Dial Lists You can send a fax from your product control panel by selecting a speed dial or group dial entry from the list. 1. Place your original on the product for faxing. 2.
Page 187: Dialing Fax Numbers From A Connected Telephone
9. Press the Start button. 10. Select Auto Document Feeder (ADF) or Document glass. 11. Press OK if you selected Auto Document Feeder (ADF). Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax.
Page 188 3. Select Fax. 4. Dial the fax number from the connected telephone. You see this screen: 5. Select Send. Note: You product now communicates with the recipient's fax machine. Do not hang up the telephone.
Page 189: Fax Send Options
6. Select Color (for color originals) or B&W (for black-and-white originals). Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. 7. If you need to change any fax settings, press the Menu button, select Send Settings, and select your settings.
Page 190: Sending Faxes Using The Fax Utility - Windows
Setting Options Description Resolution Standard Provides good scan resolution and print quality for most faxes. Fine Provides best scan resolution and print quality for faxes of small print and line art. Photo Provides best scan resolution and print quality for faxed photos.
Page 191 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 192: Sending Faxes Using The Fax Utility - Mac Os X
7. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click Next.
Page 193 1. Open a photo or document for faxing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
Page 194 6. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 7.
Page 195: Receiving Faxes
8. Select the Color and Image Quality settings you want to use for your fax. 9. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing...
Page 196: Fax Reception
Fax Reception Your product will automatically receive and print faxes when you set fax reception mode to Auto Answer. If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 197 2. If you hear a fax tone, select Receive. Note: Leave the answered call active as you receive the fax transmission. 3. Follow the instructions on the screen to receive the fax. When fax transmission is finished, you see the LCD screen above. 4.
Page 198: Using Memory Cards With Your Product
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time in one of your product's memory card slots. 1.
Page 199: Memory Card Types
Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 200 Upper Slot You can insert the following cards in the upper slot: • Memory Stick • Memory Stick PRO • Memory Stick Duo* • Memory Stick PRO Duo* • Memory Stick PRO-HG Duo* • Memory Stick Micro* • MagicGate Memory Stick •...
Page 201: Memory Card File Specifications
• Microdrive Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels Number of files Up to 9990 Parent topic:...
Page 202: Printing From A Memory Card
2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject. •...
Page 203 2. Select Print Photos 3. Select View and Print Photos. You see a screen like this: 4. Press the arrow buttons to scroll through your photos and view the one you want. Note: To display 9 photos at a time on the LCD screen, press the Display/Crop button three times.
Page 204 5. Press the + button to select the photo for printing. • To print more than one copy of the photo, press the + or – button to select the number (up to 99). • To crop, zoom into, or rotate your photo, press the Display/Crop button. •...
Page 205: Printing All Photos
Related tasks Cropping Photos Displayed on the LCD Screen Modifying Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen Inserting a Memory Card Removing a Memory Card Printing All Photos You can quickly select all of the photos on your memory card or other device for printing. 1.
Page 206 4. Do one of the following: • Press the Start button to immediately print one copy of all the photos on Epson photo paper in this size: 4 × 6 inches (102 × 152 mm). • To print one copy of all the photos on a different size or type of paper, continue with the next step.
Page 207: Printing Photos By Date
6. Do either of the following as necessary: • To change any of the print settings displayed on the LCD screen, press the Menu button, select Print Settings, and select the necessary settings. When you are finished, press the OK button.
Page 208 3. Select View and Print Photos. You see a screen like this: 4. Press the Menu button, and then select Select Photos. You see this screen: 5. Select the Select by Date option. You see a screen like this:...
Page 209 6. Select any date shown, then press the OK button. 7. To print more than one copy of all the photos taken on that date, press the + or – button to select the number (up to 99). Then press the OK button. 8.
Page 210: Viewing And Printing Photos From A Slide Show
10. Do either of the following as necessary: • To change any of the print settings displayed on the LCD screen, press the Menu button, select Print Settings, and select the necessary settings. When you are finished, press the OK button.
Page 211: Cropping Photos Displayed On The Lcd Screen
3. Press the arrow buttons and then select Slide Show. 4. To select a displayed photo for printing, press the OK button. • To print more than one copy of the photo, press the + or – button to select the number (up to 99). •...
Page 212: Photo Adjustment Options
You see this screen: 3. Select a photo adjustment setting. 4. Select an option for the setting. Note: To clear any previously used settings, press the Reset button. 5. When you finish selecting settings, press the OK button. Parent topic: Viewing and Printing Photos Related references Photo Adjustment Options...
Page 213: Selecting Print Settings For Photos Displayed On The Lcd Screen
Photo Available options Description Adjustment settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected. Fix Photo Off Turns off automatic adjustments; see Note below P.I.M.
Page 214: Print Setting Options - Photo Mode
1. Press the Menu button. 2. Select Print Settings. You see this screen: 3. Select a print setting. 4. Select an option for the setting. Note: To clear any previously used settings, press the Reset button. 5. When you finish selecting settings, press the OK button. Parent topic: Viewing and Printing Photos Related references...
Page 215: Printing Photo Layouts From A Memory Card
Print settings Available options Description Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Quality Draft Provides lower quality for draft printing Standard Quality Provides good quality for most prints Best Provides the highest quality for important prints Expansion...
Page 216 2. Select Print Photos. 3. Press the arrow buttons and then select Photo Layout Sheet. You see this screen: 4. Press the arrow buttons to view all of the layout options, then select the option you want. 5. Press Paper Size, then select the size that matches the paper you loaded. Depending on the layout you selected, you may see this screen:...
Page 217: Photo Layout Options
6. If you see the screen above, do one of the following: • To allow your product to place the photos in the layout automatically, select Automatic layout. • To place photos in the layout manually, select Place photos manually and follow the instructions displayed on the screen.
Page 218: Printing Photo Greeting Cards
Upper ½ or Lower ½ Print one photo in the upper or lower half of the sheet. Photo ID Prints 4 ID-sized photos on one sheet. Jewel Upper Prints one photo on the upper half of a folded jewel case insert. Jewel Index Prints 24 to 48 thumbnail images on a folded jewel case insert.
Page 219 2. Select Print Photos. 3. Select Print Photo Greeting Card. You see this screen: 4. Select Select Photo and Print Template, then press OK. 5. Press the arrow buttons to select the photo you want, then press the OK button. You see this screen:...
Page 220: Printing A Greeting Card From A Template
6. Select Paper Size, then select Letter to print three cards on one letter-size sheet or 4x6in to print one card. 7. Select Paper Type, then select the type of paper you plan to use. 8. Follow the instructions on the LCD screen to select your layout and frame settings. 9.
Page 221 Tip: When adding text, place it in the direction that your photo faces. 3. Load Epson photo paper either in the main tray for this size: Letter (8.5 × 11 inches [216 × 279 mm]) or in the photo tray for this size: 4 × 6 inches (102 × 152 mm).
Page 222: Printing Photo Proofsheets From A Memory Card
6. Close the document cover. 7. To print more than one copy, press the + or – button to select the number (up to 99). 8. When you are ready to print, press the Start button. Note: To cancel printing, select Cancel.
Page 223: Transferring Photos On A Memory Card
4. To change any of the print settings displayed on the LCD screen, press the Menu button, select Print Settings, and select the necessary settings. Then press the OK button. 5. When you are ready to print, press the Start button. Note: To cancel printing, select Cancel.
Page 224: Transferring Photos From A Memory Card To An External Device
You can back up photos from your memory card to an external storage device connected to the product, such as a USB flash drive, external hard drive, or external CD or DVD burner. Note: Epson cannot guarantee the compatibility of your storage device. 1. Insert a memory card in one of the memory card slots.
Page 225 2. Insert your USB flash drive or the USB cable for your external drive into the USB port on the front of your product. 3. Insert storage media (such as a CD) into your drive, if necessary. 4. Press the Home button, if necessary.
Page 226 6. Select Back Up Memory Card. 7. Follow the instructions on the screen to disconnect the product from your computer and begin copying files to the external device. 8. When the backup is finished, you can remove your memory card and disconnect the external device. The files are saved in folders numbered for each backup session.
Page 227: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 9200 × 9200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 228: Connecting And Printing From A Camera
Connecting and Printing From a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Connect the USB cable that came with your camera to the USB port on the front of your product.
Page 229: Selecting Print Settings For Printing From A Camera
5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product. Parent topic: Printing from a Camera Connected to Your Product Related tasks Removing a Memory Card Related topics Loading Paper...
Page 230 4. Select Print Settings. You see this screen: 5. Select the print settings you want to use, then press the Back button. 6. Select Photo Adjustments and press the OK button. You see this screen:...
Page 231: Print Settings - Camera
7. Select the photo adjustments you want to use, then press the Home button to exit. After you select settings, you are ready to connect your camera and print your photos. Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Connected to Your Product Print Settings - Camera Select the Print Settings options you want to use when printing photos from your camera.
Page 232: Photo Adjustments - Camera
Print settings Available options Description Quality Draft Provides lower quality for draft printing Standard Quality Provides good quality for most prints Best Provides the highest quality for important prints Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border)
Page 233 Photo Available options Description Adjustment settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments...
Page 234: Viewing Or Printing From A Usb Flash Drive Or External Device
Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product.
Page 235: Charging A Usb Device Using Your Product
4. Insert storage media (such as a CD) into your drive, if necessary. 5. If there are folders on your storage media, select the folder you want and press the OK button. You can view and print your photos from the LCD screen. When you finish printing, make sure the access light on the drive is not flashing, then remove or disconnect it from the product.
Page 236 Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw more than 500 mA may damage your Epson product. Epson cannot guarantee the compatibility of your device. Contact the device manufacturer for more information. 1. Turn on your product.
Page 237: Printing Personalized Projects
1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the Home button, if necessary. 3. Select Coloring Book.
Page 238 4. Select and do one of the following: • Photo or Drawing on Glass Place your original facedown on the scanner glass, in the back left corner. Press OK. • Photo on Memory Card Make sure your memory card is inserted, and press OK. Press the arrow buttons to select the photo you want to use, then press OK.
Page 239: Printing Personalized Note Paper
Placing Originals on the Product Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...
Page 240: Printing Lined Paper And Graph Paper
7. Press the arrow buttons to scroll through your photos and display the one you want to use for your note paper. Note: To rotate the layout, press Rotate. 8. Press the OK button. 9. When you see a message asking you to load paper, press the OK button. 10.
Page 241 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2. Press the Home button, if necessary. 3. Select Print Ruled Papers. 4. Press the arrow buttons and select one the Thin Rule, Wide Rule, or Grph Paper settings for the size paper you loaded.
Page 242: Printing On Cds/Dvds
• Copy an existing CD/DVD label onto a new CD/DVD • Use your product's control panel to print photos from a memory card onto a CD/DVD • Print text and images from your computer using the Epson Print CD software that came with your product You can also use your product's control panel to create a CD jacket or jewel case insert with photos from a memory card.
Page 243 1. Make sure you burn your files, music, or video onto your disc before printing on it. 2. Push in the output tray. 3. Raise the control panel all the way up. 4. Press the CD Tray button. Caution: Do not try to pull the tray out; it extends automatically as far as possible.
Page 244: Removing A Printed Cd/Dvd
5. Place your disc on the CD/DVD tray with the label side up. Gently press it into place. 6. Press the CD Tray button to position the disc for printing. Note: The CD/DVD tray will retract automatically if you wait several minutes before pressing the button.
Page 245: Placing A Cd/Dvd On The Scanner Glass
3. Lower the control panel. After printing, handle the CD/DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight.
Page 246: Copying Onto A Cd/Dvd
2. Place your CD/DVD facedown in the center of the scanner glass. 3. Close the document cover gently to keep your disc in place. Parent topic: Printing on CDs/DVDs Copying onto a CD/DVD You can copy a printed photo or CD/DVD label directly onto an ink jet-printable CD or DVD. 1.
Page 247: Printing Photos From A Memory Card Onto A Cd/Dvd
3. Press the Menu button. 4. Select CD/DVD Copy. 5. Follow the instructions on the LCD screen to place a CD/DVD or photo on the scanner glass. 6. If necessary, adjust the inner and outer diameter of your CD as shown on the screen, then press the OK button.
Page 248 2. Select Print Photos. You see this screen: 3. Press the arrow buttons and then select Print on CD/DVD. You see this screen: 4. Select a layout and press the OK button. 5. Follow the instructions on the screen to select your photo or photos, then press the OK button. 6.
Page 249: Printing A Jewel Case Insert From A Memory Card
You see this screen: 7. Select one of the options shown on the screen, then follow the instructions to load a CD/DVD or print a test on paper. 8. Select the print settings you want, then press the Start button to print. Parent topic: Printing on CDs/DVDs Related tasks...
Page 250 3. Press the arrow buttons and then select Photo Layout Sheet. You see this screen: 4. Press the arrow buttons and then select one of the following: • Jewel Upper to print one photo on the upper half of the insert •...
Page 251: Printing On Cds/Dvds From A Computer
Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product and installed the Epson Print CD software as described on the Start Here sheet. Printing on a CD/DVD with Windows...
Page 252: Printing On A Cd/Dvd With Windows
Parent topic: Printing on CDs/DVDs from a Computer Designing a CD/DVD - Windows You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Print CD program on your computer.
Page 253: Printing Your Cd/Dvd Design - Windows
After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and select Print. You see this screen: 2.
Page 254 1. Open your file in Epson Print CD and select Print. You see this screen: 2. Select Print Position Confirmation Pattern. 3. Click Print. 4. Remove the disc after printing. 5. Using a metric ruler, measure the distance from the hole to the cross marks labeled Top and Right.
Page 255: Adjusting Cd/Dvd Print Quality - Windows
First, load an extra CD/DVD to use for printing test patterns. 1. Open your file in Epson Print CD and select Print. You see this screen:...
Page 256: Printing On A Cd/Dvd With Mac Os X
Parent topic: Printing on a CD/DVD with Windows Related tasks Printing Your CD/DVD Design - Windows Printing on a CD/DVD with Mac OS X You can print with your product using the Epson Print CD software, as described in these sections.
Page 257: Designing A Cd/Dvd - Mac Os X
You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see this screen: 2.
Page 258: Printing Your Cd/Dvd Design - Mac Os X
After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and select Print. You see this screen: 2.
Page 259: Adjusting Cd/Dvd Print Position - Mac Os X
If your printed design is not positioned correctly on the disc, you can adjust the print position. First, load an extra CD/DVD to use for printing test patterns. 1. Open your file in Epson Print CD and select Print. You see this screen: 2.
Page 260: Adjusting Cd/Dvd Print Quality - Mac Os X
First, load an extra CD/DVD to use for printing test patterns. 1. Open your file in Epson Print CD and select Print. You see this screen:...
Page 261 2. Select Print Density Check Pattern. 3. Click Print. 4. Remove the disc after printing and check to see if you need to make the density darker or lighter. 5. Load the same disc in the product again. 6. Select a darker or lighter setting in the Color Correction box as necessary. 7.
Page 262: Replacing Ink Cartridges
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle...
Page 263: Checking Cartridge Status With Windows
Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Press the OK button to exit. Parent topic: Check Cartridge Status Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.
Page 264 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
Page 265 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
Page 266: Checking Cartridge Status With Mac Os X
• Mac OS X 10.4/10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue or Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
Page 267: Purchase Epson Ink Cartridges
To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Page 268: Removing And Installing Ink Cartridges
Yellow Light Cyan Light Magenta Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 269 3. Open the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
Page 270 Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 271 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Once you replace all the cartridges that need replacing, close the scanner unit.
Page 272: Conserving Low Black Ink With Windows
Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the Type setting and Text as the Quality Option setting.
Page 273 • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled unless you reinstall the printer software. Parent topic: Replacing Ink Cartridges...
Page 274: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
Page 275 3. Press the arrow buttons and then select Setup. 4. Select Maintenance. You see this screen: 5. Select Nozzle Check. You see this screen: 6. Press the Start button. After the nozzle pattern prints, you see this screen:...
Page 276 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check. Press the Home button to exit.
Page 277: Checking The Nozzles Using A Computer Utility
• If there are gaps or the pattern is faint, select Head Cleaning and continue. 9. Press the Start button to clean the print head. 10. Select Nozzle Check and press the Start button to confirm that the print head is clean. 11.
Page 279 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
Page 280: Print Head Cleaning
6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Page 281 5. Select Head Cleaning. You see this screen: 6. Press the Start button to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. When the cleaning cycle is finished, you see this screen:...
Page 282: Cleaning The Print Head Using A Computer Utility
7. Select Nozzle Check, then press the Start button to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Page 284 4. Click Start to begin the cleaning cycle. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
Page 285: Print Head Alignment
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product on and wait at least 6 hours.Then try cleaning the print head again.
Page 286: Aligning The Print Head Using The Product Control Panel
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure plain paper is loaded in the product. 2. Press the Home button, if necessary. 3. Press the arrow buttons and then select Setup. 4.
Page 287 6. Press the Start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Check the printed pattern and select the number representing the best printed pattern for each set. 8.
Page 288: Aligning The Print Head Using A Computer Utility
Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
Page 290 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Page 291: Cleaning The Paper Path
Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3.
Page 292: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
Page 293 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2.
Page 294 6. Remove all the paper from the product. 7. Unplug any connected cables. 8. Close the output tray. 9. Lower the control panel. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. Keep the product level during transportation.
Page 295: Solving Problems
Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
Page 296: Product Status Messages
The ink pad is at the end of its service life. Turn off the product and contact the end of its service life Epson for support. A printer's ink pad is The ink pads are near the end of their service life. Contact Epson for support. nearing the end of its service life...
Page 297: Running A Product Check
LCD screen message Condition/solution Backup Error A problem occurred while backing up data to an external USB device. Note the displayed error code and contact Epson for support. Error code XXXXX Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product...
Page 298 6. Select Nozzle Check. You see this screen: 7. Press the Start button. After the nozzle pattern prints, you see this screen:...
Page 299: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 300: Solving Setup Problems
3. Press the arrow butons and then select Restore Default Settings. You see this screen: 4. Select one of these options: • Fax Send/Receive Settings: Resets all settings on the Send Settings, Receive Settings, and Communication screens. • Fax Data Settings: Erases the speed dial list, group dial list, header, and fax log. •...
Page 301: Noise After Ink Installation
5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. • Turn off the product, then make sure the transportation lock has been removed and placed in the storage area as shown below.
Page 302: Control Panel Setup Problems
• If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator. Parent topic: Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements...
Page 303: Network Software Cannot Find Product On A Network
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device.
Page 304: Cannot Print Over A Network
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 305: Printing A Network Status Sheet
Note: Epson Scan is not available for Mac OS X 10.6 or 10.7. Parent topic: Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
Page 306: Solving Copying Problems
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...
Page 307: Paper Feeding Problems
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the tray. Reload it against the right side, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.
Page 308 Caution: Do not touch the flat white cable inside the printer. 4. Pull back on the tabs to remove the cover inside the product and remove any jammed paper.
Page 309 5. Reattach and close the cover inside the product. 6. Close the scanner. 7. Press the Start button to resume printing. If you still see a paper jam message, check the other paper jam solutions. 8. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references...
Page 310: Paper Jam Problems In The Main Tray
Paper Jam Problems in the Main Tray If you see a message that paper has jammed in the main tray, try these solutions: 1. Close the output tray. 2. Pull out the paper cassette.
Page 311 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot. 5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette.
Page 312 7. Press the Start button to resume printing. If you still see a paper jam message, continue with these steps. 8. Turn off the product and unplug it from the electrical outlet. 9. Close the output tray. 10. Pull out the paper cassette. 11.
Page 313 12. Turn the product over onto the side and remove any jammed paper beneath. 13. Open the front cover and replace the paper cassette.
Page 314: Paper Jam Problems In The Auto Duplexer
14. Press the Start button to resume printing. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Auto Duplexer Paper Jams in the Automatic Document Feeder Paper Jam Problems in the Auto Duplexer If you see a message that paper has jammed in the auto duplexer, try these solutions:...
Page 315 5. Remove any jammed paper from the duplexer.
Page 316 6. Remove any paper jammed inside the duplexer slot. 7. Replace the duplexer using the guides inside the duplexer slot.
Page 317 8. Press the buttons on the duplexer as you press it into place on your product. 9. Press the Start button to resume printing. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product...
Page 318: Paper Jams In The Automatic Document Feeder
Paper Jam Problems in the Main Tray Paper Jams in the Automatic Document Feeder Paper Jams in the Automatic Document Feeder If you have problems with paper jams in the automatic document feeder (ADF), try these solutions: 1. Remove your originals from the ADF. 2.
Page 319 Caution: Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then raise the scanner cover. 5. Remove any jammed paper.
Page 320 6. Lower the scanner cover, close the ADF cover, and reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Page 321: Paper Ejection Problems
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
Page 322: Product Icon Does Not Appear In Windows Taskbar
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
Page 323: Error After Cartridge Replacement
6. Click the Shortcut Icon box. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, try this solution: 1.
Page 324: Solving Page Layout And Content Problems
• Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Page 325: Too Many Copies Print
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Page 326: Incorrect Margins On Printout
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 327: Incorrect Characters Print
Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any interface cables are securely connected at both ends. •...
Page 328: Slanted Printout
Selecting Basic Print Settings - Mac OS X 10.4 Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. Parent topic: Solving Page Layout and Content Problems Related tasks...
Page 329: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 330: Faint Printout Or Printout Has Gaps
• Align the print head. • Clean the paper path. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts...
Page 331: Grainy Printout
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy, try these solutions:...
Page 332: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 333: Cannot Start Epson Scan
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. Note: Epson Scan is not available for Mac OS X 10.6/10.7.
Page 334: Image Consists Of A Few Dots Only
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Page 335: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 336: Back Of Original Image Appears In Scanned Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
Page 337: Scan Area Is Not Adjustable In Thumbnail Preview
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 338: Memory Card Does Not Fit Into A Slot
Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with your memory card. Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks...
Page 339: Solving Faxing Problems
• If you are using your product on a network, make sure that the network File Sharing setting for your product is set to allow write access over the network. Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card File Specifications Related topics Transferring Photos on a Memory Card...
Page 340: Cannot Receive Faxes With A Telephone Connected To Your Product
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 341: Uninstalling Product Software - Mac Os X
5. In the next window, select your product and click OK. Then follow any on-screen instructions. 6. Open the Windows Control Panel utility. 7. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click...
Page 342: Where To Get Help
– (remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or...
Page 343 Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales).
Page 344: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...
Page 345: Mac System Requirements
Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
Page 346: Automatic Document Feeder (Adf) Specifications
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color internal Light source Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output...
Page 347: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 348: Printable Area Specifications
5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 16:9 wide (4 × 17.1 inches [102 × 434 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) Weight...
Page 349 Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...
Page 350 Left: 0.12 inch (3 mm) minimum Bottom: 0.20 inch (5 mm) minimum Top: 0.20 inch (5 mm) minimum Right: 0.78 inch (20 mm) minimum CD/DVDs 12-cm CD/DVDs 0.7 inch (18 mm) minimum inner margin 4.7 inch (120 mm) maximum outer margin 8-cm CD/DVDs...
Page 351: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer.
Page 352: Memory Card Specifications
Temperature Storage: –4 to 104ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 3.2 ºF (–16 ºC) Ink thaws and is usable after 3 hours at 77ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package. Note: Ink cartridges may contain recycled materials.
Page 353 Compatible types CompactFlash Microdrive Memory Stick Memory Stick PRO Memory Stick Duo* Memory Stick PRO Duo* Memory Stick Micro* MagicGate Memory Stick MagicGate Memory Stick Duo* SDXC SDHC MultiMediaCard MMCplus MMCmobile* MMCmicro* miniSDHC* miniSD* microSDHC* microSD* xD-Picture Card xD-Picture Card Type M xD-Picture Card Type M xD-Picture Card Type H Media format DCF...
Page 354: Dimension Specifications
Parent topic: Technical Specifications Related references Memory Card File Specifications Dimension Specifications Height Stored: 7.8 inches (198 mm) Printing: 7.8 inches (198 mm) Width Stored: 18.3 inches (466 mm) Printing: 18.3 inches (466 mm) Depth Stored: 18.0 inches (458 mm) Printing: 25.8 inches (655 mm) Weight 24.9 lb (11.3 kg)
Page 355: Environmental Specifications
Interface type Hi-Speed USB (Device class for computers) Hi-Speed USB (for PictBridge-compliant devices/mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended.
Page 356: Network Interface Specifications
• Manufacturer: Marvell Semiconductor Inc. • Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 357 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Parent topic: Technical Specifications...
Page 358: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...
Page 359 This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
Page 360: Software Notices
Programs (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact Epson customer support for your region. You shall comply with the license terms of each open source software...
Page 361 3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on your Printer Software CD.
Page 362 sysvinit-2.85 telnetd_0.17.21 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: inetutils-ftpd_1.4.2 libc6_2.3.6 procps_3.1.14 sysvinit-2.85 zeroconf 0.6.1-1 iksemel 1.4...
Page 363 busybox_1.7.2 coreutils_5.2.1 ftp_0.17 libc6_2.3.6 inetutils-ftpd_1.4.2 linux-ftpd-0.17 module-init-tools-1.60.9 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 util-linux-2.12 Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.3.6 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 glibc license...
Page 364 libncurses license This printer product includes the open source software program "libncurses" which applies the terms and conditions provided by owner of the copyright to the "libncurses". "libncurses" Program: libncurses5_5 busybox license This printer product includes the open source software program "busybox" which applies the terms and conditions provided by owner of the copyright to the "busybox".
Page 365: Trademarks
"AES". "SHA1" Program: SHA1 Parent topic: Notices Trademarks ® ® ® Epson , Artisan , and Epson Supplies Central are registered trademarks, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
Page 366: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 367: Libtiff Software Acknowledgment
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
Page 368 CPD-34223 Parent topic: Copyright Notice...

Epson Artisan 837 User Manual

Artisan 837 User's Guide

Product Basics

Loading Paper

Placing Originals on the Product

Copying

Printing from a Computer

Scanning

Faxing

Using Memory Cards with Your Product

Using an External Device with Your Product

Printing Personalized Projects

Printing on Cds/Dvds

Replacing Ink Cartridges

Adjusting Print Quality

Cleaning and Transporting Your Product

Solving Problems

Quick Links

Related Manuals for Epson Artisan 837

Summary of Contents for Epson Artisan 837