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Qlogic Fibre Channel Switch Event Message Manual
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Qlogic Fibre Channel Switch Event Message Manual

Qlogic Fibre Channel Switch Event Message Manual

Firmware version 5.0
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Download this manual See also: User Manual, Event Message Manual
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S i m p l i f y
QLogic Fibre Channel Switch
Event Message Guide
Firmware Version 5.0
59060-01 B
Page i

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Summary of Contents for Qlogic QLogic Fibre Channel Switch

  • Page 1 S i m p l i f y QLogic Fibre Channel Switch Event Message Guide Firmware Version 5.0 59060-01 B Page i...

  • Page 2: Document Revision History

    QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no representation nor warranty that such applications are suitable for the specified use without further testing or modification.

  • Page 3: Table Of Contents

    Table of Contents Section 1 Introduction Intended Audience ..........Related Materials .
  • Page 4 QLogic Fibre Channel Switch Event Message Guide Notes Page iv 59060-01 B...

  • Page 5: Introduction

    Section 1 Introduction This manual describes the alarm messages for QLogic Fibre Channel switches using firmware version 5.x: This manual is organized as follows: Section 1 describes the intended audience, related materials, and technical support. Section 2 describes event logging concepts including definitions, how to configure the event log, how to display the event log, and how to download the event log from the switch.

  • Page 6: Technical Support

    Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com. 59060-01 B...

  • Page 7: Contact Information

    1 – Introduction Technical Support 1.3.3 Contact Information Support Headquarters QLogic Corporation 12984 Valley View Road Eden Prairie, MN 55344-3657 QLogic Web Site www.qlogic.com Technical Support Web Site support.qlogic.com Technical Support Email support@qlogic.com Technical Training Email tech.training@qlogic.com North American Region Email support@qlogic.com...
  • Page 8 1 – Introduction Technical Support Notes 59060-01 B...

  • Page 9: Events And Event Logging

    Section 2 Events and Event Logging Messages originate from the switch or from the SANsurfer Switch Manager application in response to events that occur in the fabric. Understanding Severity Levels Events are classified by the following severity levels: Alarm – The alarm level describes events that are disruptive to the administration or operation of a fabric and require administrator intervention.

  • Page 10: Displaying The Events Using The Command Line Interface

    2 – Events and Event Logging Displaying the Events Using the Command Line Interface Displaying the Events Using the Command Line Interface When you log into a switch through Telnet, the command line interface automatically displays the alarm history. You can use the Show Alarm or Show Log command to display the alarm history at any time.

  • Page 11: Configuring The Event Log

    The Set Log Archive command creates a file on the switch named logfile. QLogic #> admin start QLogic (admin) #> set log archive Open an FTP session on the switch and login with the account name images and password images. Transfer the file logfile in binary mode with the Get command.

  • Page 12: Configuring Port Alarm Thresholds

    2 – Events and Event Logging Configuring Port Alarm Thresholds Configuring Port Alarm Thresholds You can configure the switch to generate alarms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window, and finally enabling or disabling the alarm. You can configure port alarm thresholds for the following port events using the SANsurfer Switch Manager or the command line interface: CRC errors...

  • Page 13: Event Messages

    Section 3 Event Messages This section lists event messages from the command line interface and SANsurfer Switch Manager in message ID sequence by the following severity levels: Alarm Events Critical Events Warning Events Informative Events You can look up a message by its message ID or by searching for the message text.
  • Page 14 3 – Event Messages Alarm Events (A1003.000B) (Failing release of fabric lock held by switch with domain domain_ID Meaning: The local switch is locked as the result of zoning changes being made by a remote switch. Action: Wait for the lock to time out and try again. (A1003.000C) (Fabric Busy, failing lock request from domain domain_ID Meaning:...
  • Page 15 3 – Event Messages Alarm Events (A1003.0014) (Segmenting, alias merge conflict) alias_name Meaning: There is a conflict in the zoning configuration causing the Inter-Switch Link (ISL) to isolate. Two aliases were discovered in the local zoning database with the same name, but different membership.
  • Page 16 3 – Event Messages Alarm Events (A1003.001D) (Failing remote zoning configuration, total zones in zonesets limit would be exceeded) Meaning: The maximum number of zones in zone sets has been exceeded on the switch as a result of a zone merge. Action: Reduce the number zones on the remote switch.
  • Page 17 3 – Event Messages Alarm Events (A1003.002D) (Zone Merge response indicates failure to merge, Isolating link) Meaning: The attempt to merge two fabrics failed because each active zone set contained a zone with the same name, but different membership. Action: Edit the affected zone to remove the conflict or deactivate one of the zone sets.
  • Page 18 3 – Event Messages Alarm Events (A1003.0035) (Merge failed, invalid zone data received, ISOLATING) Meaning: A remote switch sent a zone merge that was invalid. Action: Reconcile interoperability modes on the local and remote switches so that they are the same. (A1003.0036) (Merge failed, member limit for zone exceeded, (size= zone_name...
  • Page 19 3 – Event Messages Alarm Events (A1003.003C) (Incompatible Zoning mode, Isolating link) Meaning: The fabric contains switches with a mix of interoperability mode settings. Action: Configure all switches in the fabric to have the same value for interoperability mode. (A1003.0040) (Zone Member type member_type unsupported.) Meaning:...
  • Page 20 3 – Event Messages Alarm Events (A1004.0005) (No communication from neighbor switch on port with domain port_number , lost route) domain_ID Meaning: This switch has not received a hello from the remote switch for 80 seconds. Routes learned through this link are discarded. Action: None.
  • Page 21 3 – Event Messages Alarm Events (A1004.0029) (No Switch capable of being Principal Switch. Reconfigure Principal Switch Priority.) Meaning: An E_Port isolated because the principal priority on all switches is set to 254. Action: Configure one of the switches to be the principal switch by changing the principal priority.
  • Page 22 3 – Event Messages Alarm Events (A1004.0034) (Failed to connect to a switch due to incompatibility - contact technical support.) Meaning: The two switches are incompatible. Possible causes include incompatible interoperability mode configurations, incompatible firmware versions, and incompatible licensing. Action: Check interoperability mode settings, firmware versions, and licensing on the remote switch.
  • Page 23 3 – Event Messages Alarm Events (A1004.003F) (Request for Domain ID rejected, WorldWide Name (WWN) device_WWN allowed to join fabric.) Meaning: The switch with the specified WWN is not allowed to join the fabric. Action: Add the switch to a group in the active security set. (A1004.0040) (World Wide Name (WWN) assigned domain , fabric...
  • Page 24 3 – Event Messages Alarm Events (A1005.000E) (Configuration error, can't extend credit on loop capable ports. Extended credit not granted for port: port_number Meaning: Loop ports cannot borrow credits from the credit pool. Action: Change the port type to G_Port or F_Port. (A1005.0013) (Hotswap procedure failed - must hardreset switch) Meaning: The blade hot-swap procedure failed or the procedure was not...
  • Page 25 3 – Event Messages Alarm Events (A1005.003A) (Fabric Login (FLOGI) from address failed FC_address authorization/authentication) Meaning: Security authentication failed. Action: Check security configuration on both the device and the switch to ensure they are configured properly. (A1005.003B) (Warning - Debug logging filter level is set) Meaning: Debug logging has been set using the Set Log Level command.
  • Page 26 3 – Event Messages Alarm Events (A1006.0004) (Zoning conflict, is in an ACL hard zone, but share device_WWN device_WWN a soft zone) Meaning: The named zone members cannot communicate because they are members of different ACL hard zones. Action: Place both zone members in the same ACL hard zone or exclude both from ACL hard zones.
  • Page 27 3 – Event Messages Alarm Events (A1007.0013) (Response from address , lacks authentication, discarding) FC_address Meaning: A response received on the indicated port lacked Common Transport (CT) authentication. Action: Verify that the CT security configuration of the management application using the remote port is compatible with the configuration of the Management Server security group on the switch.
  • Page 28 3 – Event Messages Alarm Events (A2000.0002) (Pwr2 failure - ALARM SET) Meaning: Power supply #2 was has failed or was removed from the switch. Action: Contact your authorized maintenance provider. (A2001.0001) (Pwr2 was installed - ALARM CLEARED) Meaning: Power supply #2 was installed. Action: None.
  • Page 29 3 – Event Messages Alarm Events (A3002.0001) ( sensor has returned to normal range - ALARM CLEARED) sensor name Meaning: The chassis temperature has returned to the normal range and the alarm condition has been cleared. Action: None (A3002.0002) (Temp sensor on blade reads C - ALARM...
  • Page 30 3 – Event Messages Alarm Events (A3008.2000) (The configuration area was damaged or a Remake Filesystem was performed from PROM mode. You must perform a 'config restore' to clear this error.) Meaning: The configuration area was damaged or a Remake Filesystem was performed from Maintenance mode.

  • Page 31: Critical Events

    3 – Event Messages Critical Events Critical Events (C) (8100.0001) (LOG_MASK_NAME_SERVER) (Port: ) (Protocol violation from port_number address FC_address Meaning: There has been a name server protocol violation. Contact your authorized maintenance provider. (C) (8300.0006) (Zoning) (Dropping lock held by domain , Merge requests domain_ID outstanding)
  • Page 32 3 – Event Messages Critical Events (C) (8400.0005) (Switch) (The switch is now performing a hotreset) Meaning: Hot reset is in progress. (C) (8400.0006) (Switch) (Admin mode for user was canceled by user user_name user_name Meaning: Admin authority mode was canceled by another user interface session that had the authority to do so.
  • Page 33 3 – Event Messages Critical Events (C) (8400.0015) (Switch) (The switch will be reset in several seconds) Meaning: The switch is being reset as a result of a command from a user interface. (C) (8400.0016) (Switch) (Group members are being saved - this may take several seconds) Meaning: Group members are being saved in the security database.
  • Page 34 3 – Event Messages Critical Events (C) (8400.0030) (Switch) (Zoning edit session has been preempted by a zoning merge) Meaning: A zoning edit session has been preempted by a zone merge. The zoning edit session has been canceled. (C) (8400.003C) (Switch) (Network setup is changing - may lose connection - admin being released automatically) Meaning: Changes have been made to the network configuration which may...
  • Page 35 3 – Event Messages Critical Events (C) (8600.0009) (PortApp) (Port: ) (Link reset (LR) to be performed on port port_number port_number Meaning: The port will perform a link reset (LR) due to loss of credit issue. (C) (8600.000A) (PortApp) (Port: ) (Link reset (LR) to be performed on port port_number port_number...
  • Page 36 3 – Event Messages Critical Events (C) (8700.0007) (EPort) (Port: ) (Received frame from address not in Access port_number Control List (ACL) hard zone (src address = , dest address = FC_address FC_address Meaning: The destination for the receive frame is in an ACL zone and the source is not.
  • Page 37 3 – Event Messages Critical Events (C) (8F00:000E) From SANsurfer Switch Manager: Link Status status Meaning: The severity of the link status has changed. The description field will show the reason for link status. 59060-01 B 3-25...

  • Page 38: Warning Events

    3 – Event Messages Warning Events Warning Events (W) (8300.0000) (User) Releasing Lock held too long by domain_ID Meaning: A lock was held by another switch for too long. The lock will be automatically released. (W) (8300.0000) (User) SFC received with unknown operation domain_ID Meaning: Received a frame from another switch with an unknown Staged...
  • Page 39 3 – Event Messages Warning Events (W) (8400.0020) (Switch) (User login rejected - maximum logins already in account_name use) Meaning: The attempted login was rejected because there are too many sessions. There may be SANsurfer Switch Manager or Application Programming Interface (API) sessions open on the switch that are no longer in use.

  • Page 40: Informative Events

    3 – Event Messages Informative Events (W) (8F00:000E) (Link Status status Meaning: The severity of the link status has changed. The description field will show the reason for link status. Informative Events (I) (8200.0001) (mserver) (Hotreset is not permitted at this time, try again later) Meaning: The switch was busy at the time of the attempted hot reset.
  • Page 41 3 – Event Messages Informative Events (I) (8200.0202) (mserver) (Rejecting request (GZS) for zone set containing zone_set_name unsupported alias member(s)) Meaning: The fabric zone server command GZS (Get Zone Set) was rejected because the requested zone set contains one or more members that are aliases.
  • Page 42 3 – Event Messages Informative Events (I) (8400.0006) (Switch) (Admin mode for user was canceled by user account_name account_name Meaning: An Admin session was canceled by another user interface session that had the authority to do so. (I) (8400.001A) (Switch) (Admin access has timed out for user account_name Meaning: The Admin session opened by the named user has timed out due...
  • Page 43 3 – Event Messages Informative Events (I) (8400.0038) (Switch) (LCFEnable automatically set to False since MFSEnable has been set to True) Meaning: Setting the Set Config Port parameter MFSEnable to True automatically sets the Set Config Port parameters VIEnable and LCFEnable to False.
  • Page 44 3 – Event Messages Informative Events (I) (8700.0005) (EPort) (Port: ) (Inter-Switch Link (ISL) Offline) port_number Meaning: The given E_Port is offline possibly due to a loss of synchronization. (I) (8700.0006) (EPort) (Port: ) (Reinitializing port previously isolated for port_number reason reason Meaning:...
  • Page 45 3 – Event Messages Informative Events (I) (8F00.000C) From SANsurfer Switch Manager: Fabric Status status Meaning: The severity of the fabric status has changed. The description field will show the reason for fabric status. (I) (8F00.000D) From SANsurfer Switch Manager: Switch Status status Meaning: The severity of the switch status has changed.
  • Page 46 3 – Event Messages Informative Events Notes 3-34 59060-01 B...

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