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16 OPERATION Before Use Product Overviews Preparation before Operation Wireless Remote Control Overview Using Operating Modes Using Special Functions 35 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis 39 MAINTENANCE Cleaning 44 TROUBLESHOOTING Before Calling for Service 48 LIMITED WARRANTY CANADA...
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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages Your safety and the safety of others are very important.
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IMPORTANT SAFETY INSTRUCTIONS Notes for Flammable Refrigerant The following symbols are displayed on units. This symbol indicates that this appliance uses a flammable refrigerant. If the refrigerant is leaked and exposed to an external ignition source, there is a risk of fire. This symbol indicates that the Owner's Manual should be read carefully.
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IMPORTANT SAFETY INSTRUCTIONS • Installation - Contact an authorized service center when installing or relocating the air conditioner. - Do not install the air conditioner on an unstable surface or in a place where there is danger of it falling. •...
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IMPORTANT SAFETY INSTRUCTIONS When breaking into the refrigerant circuit to make repairs – or for any other purpose – conventional procedures shall be used. However, for flammable refrigerants it is important that best practice be followed, since flammability is a consideration. The following procedure shall be adhered to: - safely remove refrigerant following local and national regulations;...
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IMPORTANT SAFETY INSTRUCTIONS Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimized. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system. •...
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IMPORTANT SAFETY INSTRUCTIONS - No live electrical components and wiring are exposed while charging, recovering or purging the system. - Continuity of earth bonding. • Repair to sealed components "Sealed electrical components shall be replaced." • Repair to intrinsically safe components "Intrinsically safe components must be replaced."...
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IMPORTANT SAFETY INSTRUCTIONS • Piping in refrigerating systems shall be so designed and installed to minimize the likelihood hydraulic shock damaging the system. • Provision shall be made for expansion and contraction of long runs of piping. • Use a supply cord shall be between 1.5~3 m(4.9~9.8 ft) long and shall be either and extra hard usage or a hard usage cord.
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10 IMPORTANT SAFETY INSTRUCTIONS • After completion of field piping for split systems, the field pipework shall be pressure tested with an inert gas and then vacuum tested prior to refrigerant charging, according to the following requirements: - The minimum test pressure for the low side of the system shall be the low side design pressure and the minimum test pressure for the high side of the system shall be the high side design pressure, unless the high side of the system, cannot be isolated from the low side of the system in which case the entire system shall be pressure tested to the low side design pressure.
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IMPORTANT SAFETY INSTRUCTIONS • Make sure that the power cable is neither dirty, loose, nor broken. • Do not place any objects on the power cable. • Do not place a heater or other heating appliances near the power cable. •...
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12 IMPORTANT SAFETY INSTRUCTIONS • The appliance shall be stored so as to prevent mechanical damage from occurring. R32 Only • Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certificate from an industry-accredited assessment authority, which authorizes their competence to handle refrigerants safely in accordance with an industry recognized assessment specification.
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IMPORTANT SAFETY INSTRUCTIONS • Do not use the product for special purposes, such as preserving foods, works of art, etc. the air conditioner is designed for consumer purposes, and is not a precision refrigeration system. There is risk of damage or loss of property. Maintenance •...
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14 IMPORTANT SAFETY INSTRUCTIONS • If the air conditioner is installed in a small room, measures must be taken to prevent the refrigerant concentration from exceeding the safety limit when the refrigerant leaks. - Consult the dealer regarding the appropriate measures to prevent the safety limit from being exceeded.
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IMPORTANT SAFETY INSTRUCTIONS • The installation of pipe-work shall be kept to a minimum. • A brazed, welded, or mechanical connection shall be made before opening the valves to permit refrigerant to flow between the refrigerating system parts. SAVE THESE INSTRUCTIONS...
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16 OPERATION OPERATION Before Use Notes for Operation • Adjust the direction of the airflow vertically or horizontally to circulate indoor air. • Speed up the fan to cool or warm indoor air quickly, within a short period of time. •...
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OPERATION Product Overviews Wall-Mounted Air Filter Air Intake Vents Front Cover Air Outlet Vents Air Deflector (Up-Down Vane) Air Deflector (Left-Right Louver) Power Button NOTE • The number and location of parts may vary depending on the model of the appliance. •...
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18 OPERATION Preparation before Operation Inserting the Batteries into the Wireless Remote Control Insert AAA (1.5 V) batteries into the wireless remote control. Remove the battery cover. Insert the new batteries and make sure that the + and – terminals of the batteries are installed correctly.
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You can operate the appliance more conveniently with the wireless remote control. Image Description Power Turns the appliance on or off. Connecting to LG ThinQ Press and hold the Power button for about 3 seconds to prepare for connecting appliance and Wi-Fi.
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20 OPERATION Image Description Mode Selects the desired operation mode. • Each press changes the modes in this order: Cooling Auto Dehumidification Heating 7 & 8 Press and hold the Mode button for about 3 seconds to change units between AI/AEC Selects AI Smart Care or Active Energy Control to decrease the power input.
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OPERATION Image Description Reset Resets the wireless remote control setting.
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22 OPERATION Using Operating Modes Cooling mode Operating with the Wireless Auto Operation mode / Auto † Remote Control changerover mode † It automates the process of choosing Point the wireless remote control towards the the right settings for your space. signal receiver at the right side of the appliance to operate it.
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OPERATION Adjusting the Fan Speed You can adjust the fan speed by pressing the button repeatedly. Press the Jet button. Wireless Indoor Unit Speed Remote Icon Control Icon Natural Wind Auto High Medium - High Medium Medium - Low NOTE •...
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24 OPERATION Adjusting the Airflow Direction Adjusting the Left-Right Direction (On Some Models) You can adjust the direction of the airflow vertically or horizontally. • Press the button repeatedly to adjust airflow direction. Adjusting the Up-Down Direction • Press the button repeatedly to adjust airflow direction.
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OPERATION Manual Operation Press and hold the POWER button for 6 seconds. If your wireless remote control is unavailable, you can turn the appliance on and off by pressing the POWER button on the indoor unit. When the appliance beeps twice, release the POWER button .
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26 OPERATION When the appliance beeps four times, release the Power button . The previously entered living area information will be deleted. NOTE • If you release the Power button before the appliance beeps four times, other features that are set may be disabled.
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OPERATION Using Special Functions Night Mode (On Some Models) You can easily turn off the light and mute the buzzer simultaneously. • Press and hold the button for about 3 seconds to set night mode. - Each time button pressed, the function changes in this order: ON &...
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28 OPERATION NOTE • This function is available with Cooling mode. • Capacity may decrease when the Active Energy Control function is selected. • The desired temperature is displayed for about 5 seconds if you press the button. • The fan speed is displayed for about 5 seconds if you press the button.
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OPERATION Press the Function button. Press the button to set the desired time. Then press the Function button. Press the button until the below icon • Starting from 30 minutes, the Sleep Timer flashes at the bottom of the display screen. can be set in hourly increments up to 12 Then press the Function button.
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30 OPERATION Press the Function button. Press the Function button. Press the button until the below icon Press the button until the below icon flashes at the bottom of the display screen. flashes at the bottom of the display screen. Then press the Function button.
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OPERATION Light Off Function Press the Function button. You can set the brightness of the indoor unit display screen. Turn the appliance on. Press the Function button. Press the button until the below icon flashes at the bottom of the display screen. Then press the Function button.
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32 OPERATION Press the button to set the light off function. • Each time button pressed, the function changes in this order: ON & Then press the Function button. NOTE • The button turns the display screen on or off. •...
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OPERATION NOTE • This function is available with the Heating mode. • To return to the Heating mode, press the Temperature , Fan Speed or Mode button. • If the Jet button is pressed while the Low Ambient Heating function is running, the function is disabled and the Jet Heating mode is turned on immediately (on Jet Heating models).
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34 OPERATION NOTE • The room temperature displayed for 5 seconds before returning to the previous display. • This function may operate differently depending on the model. • In some functions, the temperature setting is displayed instead of the room temperature.
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Apple App Store on a smartphone. smartphone. LG ThinQ Application Features Run the LG ThinQ application and sign in with your existing account or create an LG account Communicate with the appliance from a to sign in.
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• If the All Cleaning function is operated at a screen in the LG ThinQ app. temperature outside of the allowable range, alarms in the LG ThinQ application and the function does not work. Once you enter the Feature Updates screen, •...
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• The power usage shown through the LG ThinQ application may differ from the actual power LG Electronics will also provide open source code usage shown on your utility bill.
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If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
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MAINTENANCE MAINTENANCE Cleaning WARNING • Before cleaning or performing maintenance, disconnect the power supply and wait until the fan stops. Cleaning Interval Cleaning the Appliance If the appliance will not be used for an extended period of time, dry the appliance to maintain it in the best condition.
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40 MAINTENANCE Cleaning the Filter and Other parts Type Description Interval Air filter Clean with a vacuum or hand wash. 2 weeks Clean with a vacuum or brush. † Every 3 months Triple filter Clean with a vacuum or brush. †...
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MAINTENANCE Using Auto Clean+ Function Press the button to set the desired status of Auto Clean+ function. In the Cooling and Dehumidification modes, moisture is generated inside the indoor unit. You • Each time button pressed, the function can reduce that moisture. changes in this order: Sto &...
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42 MAINTENANCE Removing and Replacing the Air Filter NOTE • Do not bend the air filter, as it may break. • Assemble the air filter properly to prevent dust and other substances from entering the appliance. To make sure the filter is assembled properly, press down along the entire front length of Turn off the power to the appliance.
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MAINTENANCE Cleaning the Air Cleaning Filter (On Some Models) NOTE • The number and location of parts may vary depending on the model of the appliance. • Features may change depending on the model type. Turn off the power to the appliance. Remove the air filter from the indoor unit.
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44 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Please check the following before you contact the service center. If the problem persists, contact your local service center. NOTE • Some functions may not be supported, depending on the model. Self-Diagnosis Function This appliance has a built-in self-diagnosis function.
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TROUBLESHOOTING Problem Possible Cause & Solution The appliance does A fuse exploded or the power supply is blocked. not work. • Replace the fuse or check if the circuit breaker has tripped. A power failure has occurred. • Turn off the appliance when a power failure occurs. •...
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46 TROUBLESHOOTING Problem Possible Cause & Solution Water leaks from the In the heating operations, condensed water drops from the heat exchanger. outdoor unit. • This requires that a drain hose should be installed under the base pan. Contact the installer.
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(on certain phones). smartphone to Wi-Fi • Locate the network name which starts with "LG" under Settings > Networks. Note the last network part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;”...
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52 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
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Please call the installing contractor of your product, as warranty service will be provided by them. Service Call Number: (888) LG Canada, (888) 542-2623 CANADA Numéro pour les appels de service : LG Canada, 1-888-542-2623...