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Epson L3110 User Manual
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Epson L3110 User Manual

Epson L3110 User Manual

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L3110 User's Guide

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  • Page 1 L3110 User's Guide...

  • Page 3: Table Of Contents

    Contents L3110 User's Guide ............................. 9 Product Basics ............................10 Control Panel Buttons and Lights ....................... 10 Product Parts Locations ........................10 Product Parts - Front ........................11 Product Parts - Inside ........................12 Product Parts - Back........................14 The Power Off and Sleep Timers ....................... 14 Changing the Power Off and Sleep Timer Settings - Windows ............
  • Page 4 Changing the Language of the Printer Software Screens ............49 Changing Automatic Update Options .................... 50 Printing with the Built-in Epson Driver - Windows 10 S............... 51 Selecting Print Settings - Windows 10 S..................52 Printing on a Mac ..........................54 Selecting Basic Print Settings - Mac .....................
  • Page 5 Additional Scanning Settings - Main Settings Tab ................. 75 Additional Scanning Settings - Advanced Settings Tab ..............76 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........77 Image Format Options........................78 Scan Resolution Guidelines ......................79 Refilling Ink ..............................
  • Page 6 Solving Problems ............................ 111 Checking for Software Updates......................111 Product Light Status ......................... 112 Running a Product Check ........................ 114 Solving Setup Problems ........................116 Noise After Filling the Ink ......................116 Software Installation Problems ....................116 Solving Copying Problems ....................... 117 Product Makes Noise, But Nothing Copies..................
  • Page 7 Solving Scanning Problems ......................135 Scanning Software Does Not Operate Correctly ................. 135 Cannot Start Epson Scan 2 ......................136 Solving Scanned Image Quality Problems ..................137 Image Consists of a Few Dots Only..................... 137 Line of Dots Appears in All Scanned Images................137 Straight Lines in an Image Appear Crooked ................
  • Page 8 Copyright Notice..........................154 libTIFF Software Acknowledgment....................155 A Note Concerning Responsible Use of Copyrighted Materials........... 155 Default Delay Times for Power Management for Epson Products ..........155 Copyright Attribution ........................156...

  • Page 9: L3110 User's Guide

    L3110 User's Guide Welcome to the L3110 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Control Panel Buttons and Lights Product Parts Locations The Power Off and Sleep Timers Control Panel Buttons and Lights power button and light B&W copy button color copy button stop button ink and...

  • Page 11: Product Parts - Front

    Product Parts - Front Rear paper feed Paper support Edge guides Feeder guard Output tray Parent topic: Product Parts Locations...

  • Page 12: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass...
  • Page 13 Control panel Front cover Ink tanks Ink tank unit Ink tank cover Print head Parent topic: Product Parts Locations...

  • Page 14: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 15: Changing The Power Off And Sleep Timer Settings - Mac

    2. Click the Printer and Option Information button. You see this window: 3. Select the time period you want as the Power Off Timer setting. 4. Click Send. 5. Select the time period you want as the Sleep Timer setting. 6.
  • Page 16 You see this screen: 3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply. 6. If you see the confirmation message, click Yes, then close the Printer Settings window. Parent topic: The Power Off and Sleep Timers...

  • Page 17: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet Feeder Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper types and sizes.
  • Page 18 3. Slide the edge guides out all the way. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 5.
  • Page 19 • Load up to 10 envelopes in the center of the paper support. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. • To load a sheet of paper longer than legal size, close the paper support and flatten the leading edge of the paper as shown.
  • Page 20 6. Slide the edge guides against the paper, but not too tightly. Then flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...

  • Page 21: Paper Loading Capacity

    Epson Bright White Paper Up to the line indicated by the arrow mark Epson Presentation Paper Matte 80 sheets Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte 20 sheets Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.

  • Page 22: Compatible Epson Papers

    • Envelopes Parent topic: Loading Paper Compatible Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office. Note: Paper/media availability varies by country.
  • Page 23 S041467 Paper Matte Letter (8.5 × 11 inches S041257 [216 × 279 mm]) S042180 Epson High Quality Ink Jet Paper A4 (8.3 × 11.7 inches S041117 [210 × 297 mm]) Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Premium Presentation Letter (8.5 ×...

  • Page 24: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss Borderless Paper Size • 4 × 6 inches (102 × 152 mm)
  • Page 25 For this paper Select this paper Type or Media Type setting Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy...

  • Page 26: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 27 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other.

  • Page 28: Copying

    Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto plain paper. 1.

  • Page 29: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 30: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 31 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 32: Print Quality Options - Windows

    Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

  • Page 33: Selecting Double-Sided Printing Settings - Windows

    Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: You will need to print one side and flip the paper over manually to print the other side. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen.
  • Page 34 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing.

  • Page 35: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 36 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 37: Custom Color Correction Options - Windows

    Related tasks Selecting Basic Print Settings - Windows Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 38: Image Options And Additional Settings - Windows

    includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software.

  • Page 39: Header/Footer Settings - Windows

    Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.

  • Page 40: Selecting A Printing Preset - Windows

    Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 41 You see the available Printing Presets on the left: NEED SCREEN FOR XP7100 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 42: Selecting Extended Settings - Windows

    5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 43: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 44: Printing Your Document Or Photo - Windows

    Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

  • Page 45: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: NEED XP7100 SCREEN 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 46 • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties.

  • Page 47: Locked Setting Options

    4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting Options...

  • Page 48: Selecting Default Print Settings - Windows

    Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 49: Changing The Language Of The Printer Software Screens

    These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.

  • Page 50: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 51: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.

  • Page 52: Selecting Print Settings - Windows 10 S

    Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 53 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.

  • Page 54: Printing On A Mac

    You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related references Paper or Media Type Settings - Printing Software Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 55: Selecting Basic Print Settings - Mac

    Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 56 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 57 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 58: Print Quality Options - Mac

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 59: Print Options - Mac

    Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.

  • Page 60: Selecting Print Layout Options - Mac

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 61: Managing Color - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 62: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 63: Selecting Printing Preferences - Mac

    Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...

  • Page 64: Printing Your Document Or Photo - Mac

    High Speed Printing Speeds up printing but may reduce print quality. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 65: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 66: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.

  • Page 67: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...

  • Page 68: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 69 You see an Epson Scan 2 window like this:...

  • Page 70: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 71 You see an Epson Scan 2 window like this:...

  • Page 72: Scanning In Epson Scan 2

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 73 You see this window:...
  • Page 74 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to use on the Main Settings tab.

  • Page 75: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.

  • Page 76: Additional Scanning Settings - Advanced Settings Tab

    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals.

  • Page 77: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.

  • Page 78: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.

  • Page 79: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...

  • Page 80: Refilling Ink

    • Use ink bottles with the correct part number for this product. • Do not mix with other Epson ink types. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
  • Page 81 • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. • Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum packed to maintain reliability.

  • Page 82: Checking Ink Levels On Your Product

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
  • Page 83 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers are not available in Latin America.) Parent topic: Refilling Ink...

  • Page 84: Purchase Epson Ink

    Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office. Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
  • Page 85 Caution: Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1.
  • Page 86 3. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after removing its cap. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 87 4. Position the top of the ink bottle along the slot in front of the filling port, then slowly stand the bottle up to insert it. Note: Do not force the bottles into position; they are keyed for each color.
  • Page 88 5. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle.
  • Page 89 6. When the ink tank is full, remove the ink bottle and securely close the ink tank cap as shown. Note: If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use.
  • Page 90 8. Close the ink tank cover. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...

  • Page 91: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.

  • Page 92: Checking The Nozzles Using The Product Buttons

    Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.

  • Page 93: Checking The Nozzles Using A Computer Utility

    Parent topic: Print Head Nozzle Check Related tasks Loading Paper in the Sheet Feeder Cleaning the Print Head Using the Product Buttons Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1.
  • Page 94 You see a window like this: 4. Click Print.

  • Page 95: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...

  • Page 96: Cleaning The Print Head Using The Product Buttons

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
  • Page 97 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 98 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...

  • Page 99: Power Cleaning

    Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using a Computer Utility...
  • Page 100 If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  • Page 101: Print Head Alignment

    Related concepts Print Head Nozzle Check Related references Product Light Status Where to Get Help Related tasks Loading Paper in the Sheet Feeder Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
  • Page 102 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You can press Skip (where available) to skip a particular alignment sheet. You see a window like this:...

  • Page 103: Cleaning The Paper Path

    5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 104: Checking The Number Of Sheets

    1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover. 3.

  • Page 105: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
  • Page 106 You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...

  • Page 107: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 108 Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 109 6. Open the ink tank cover and make sure that the ink tank caps are securely closed as shown. 7. Close the ink tank cover.
  • Page 110 8. Close the paper support, feeder guard, and output tray. 9. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts...

  • Page 111: Solving Problems

    Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com.jm/support and select your product.

  • Page 112: Product Light Status

    Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Light Status You can often diagnose problems with your product by checking its lights. power light ink light paper light Light status Condition/solution The product is turned on. power light is on power light is flashing The product is busy.
  • Page 113 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 114: Running A Product Check

    Related concepts Print Head Nozzle Check Related references Paper Jam Problems Where to Get Help Related tasks Loading Paper in the Sheet Feeder Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
  • Page 115 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 116: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 117: Solving Copying Problems

    Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies...

  • Page 118: Paper Feeding Problems

    Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feed. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide.
  • Page 119 2. Gently pull out any jammed paper from the rear paper feed slot. 3. Open the front cover.
  • Page 120 4. Gently remove any jammed paper. Caution: Do not touch the parts shown here or you may damage the product.

  • Page 121: Paper Ejection Problems

    5. Close the front cover. 6. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related tasks Loading Paper in the Sheet Feeder Cancelling Printing Using a Product Button Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...

  • Page 122: Solving Problems Printing From A Computer

    Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...

  • Page 123: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 124 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 125: Solving Page Layout And Content Problems

    Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position...

  • Page 126: Incorrect Margins On Printout

    • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.

  • Page 127: Border Appears On Borderless Prints

    Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: •...

  • Page 128: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.

  • Page 129: Slanted Printout

    Selecting Basic Print Settings - Mac Placing Originals on the Scanner Glass Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. •...

  • Page 130: White Or Dark Lines In Printout

    White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 131: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 132: Faint Printout Or Printout Has Gaps

    Print Head Cleaning Print Head Alignment Power Cleaning Related references Paper or Media Type Settings - Printing Software Compatible Epson Papers Related tasks Checking Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...

  • Page 133: Grainy Printout

    Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Printing Software Related tasks Checking Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Path Refilling the Ink Tanks...

  • Page 134: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.

  • Page 135: Solving Scanning Problems

    Refilling the Ink Tanks Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...

  • Page 136: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 137: Solving Scanned Image Quality Problems

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark...

  • Page 138: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 139: Image Is Too Dark

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 140: Scanned Image Colors Do Not Match Original Colors

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 141 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 142: Uninstalling Product Software - Mac

    Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 143 Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase •...
  • Page 144 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

  • Page 145: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software, your computer should use one of these Microsoft operating systems: •...

  • Page 146: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 147 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...

  • Page 148: Printable Area Specifications

    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top/bottom margins: 0.12 inch (3 mm) Reduced print quality area/top: 1.61 inches (41 mm) Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless...

  • Page 149: Scanning Specifications

    Reduced print quality area/top: 1.73 inches (44 mm) Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes Left/right margins: 0.12 inch (3 mm) Top/bottom margins: 0.20 inch (5 mm) Reduced print quality area/right: 0.70 inch (18 mm) Reduced print quality area/left: 1.61 inches (41 mm) Parent topic: Technical Specifications Scanning Specifications...

  • Page 150: Ink Specifications

    Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.

  • Page 151: Dimension Specifications

    Related concepts Purchase Epson Ink Dimension Specifications Height Stored: 7.0 inches (179 mm) Printing: 10.0 inches (253 mm) Width Stored: 14.8 inches (375 mm) Printing: 14.8 inches (375 mm) Depth Stored: 13.7 inches (347 mm) Printing: 22.8 inches (578 mm) Weight 8.6 lb (3.9 kg)

  • Page 152: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 153: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 154: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 155: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 156: Copyright Attribution

    Copyright Attribution © 2018 Epson America, Inc. 7/18 CPD-55457 Parent topic: Copyright Notice...

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