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Lenovo V50t-13IMH Hardware Maintenance Manual
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Lenovo V50t-13IMH Hardware Maintenance Manual

Lenovo V50t-13IMH Hardware Maintenance Manual

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Hardware Maintenance Manual

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  • Page 1 Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 2 Second Edition (December 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ..Chapter 7. Notices and Chapter 5. Diagnostics ..39 trademarks ....75 © Copyright Lenovo 2022...
  • Page 4 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 5: About This Manual

    Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
  • Page 6 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 7: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2022...

  • Page 8: Electrical Safety

    • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 9: Safety Inspection Guide

    – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 11 • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 13 Chapter 1 Important safety information...
  • Page 14 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 15 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 16 O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 19 Chapter 1 Important safety information...
  • Page 20 (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 21 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 22 • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 23 • Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
  • Page 24 Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 25 Chapter 1 Important safety information...
  • Page 26 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 27 Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
  • Page 28 Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 29 Chapter 1 Important safety information...
  • Page 30 • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 31 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
  • Page 32 Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 33: Chapter 2. Important Service Information

    • Do not drop a system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA) chipset. © Copyright Lenovo 2022...

  • Page 34: How To Use Error Codes

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 35: Chapter 3. Product Overview

    Optical drive eject button* Optical drive activity indicator* SD-card slot* Power button Storage drive activity indicator Microphone connector Headset connector USB-A 3.2 Gen 1 connectors Internal speaker* USB-A 3.2 Gen 2 connectors * for selected models © Copyright Lenovo 2022...

  • Page 36: Rear

    USB-A 2.0 connector feature) Power cord connector Audio line-out connector Smart cable clip slots Audio line-in connector Serial connector PS/2 mouse connector Ethernet connector Serial connector* PCI-Express card area Security-lock slot * for selected models Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 37: Chapter 4. Service Checkout And Symptom-To-Fru Index

    • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2022...

  • Page 38: Symptom-To-Fru Index

    The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 39: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 40: Post Error Codes

    Press F10 to exit. 1762 Storage device configuration change This error message is displayed has occurred when a hard disk drive change or an optical drive change has been made. Press F10 to exit. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 41: Miscellaneous Error Conditions

    POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
  • Page 42 RPL, check the startup sequence: a. First device - network b. Second device - hard disk 2. Hard disk drive RPL computer does not RPL from server 1. Check the startup sequence. 2. Check the network adapter LED status. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 43: Undetermined Problems

    Message/Symptom FRU/Action Serial or parallel connector device failure (system board 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. System Board Serial or parallel connector device failure (adapter 1. External Device Self-Test OK? connector) 2. External Device 3.
  • Page 44 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 45: Chapter 5. Diagnostics

    4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 40. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.

  • Page 46: Lenovo Diagnostic Tools

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 47 • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
  • Page 48 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 49: Chapter 6. Hardware Removal And Installation

    Common tool Isolated tweezers Common tool Hexagonal socket Common tool Silicone grease Consumable tool Polyamide tape Consumable tool Mylar tape Consumable tool Eraser Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool © Copyright Lenovo 2022...

  • Page 50: Major Frus And Crus

    • FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 51: Description

    Number Description Self-service CRU Optional-service CRU Heat sink and fan assembly Memory module System board Microprocessor M.2 solid-state drive bracket* M.2 solid-state drive heat sink* M.2 solid-state drive* Hard disk drive cables Thermal sensor Card reader* Card reader bracket* Handle Front I/O bracket Optical drive cable Internal speaker...
  • Page 52 Self-service CRU Optional-service CRU Smart cable clip* Cover presence switch (intrusion switch)* Computer cover Hard disk drive grommets For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 53: System Board

    System board Description Description Item Item 8-pin power connector Microprocessor socket Microprocessor fan connector Memory slot 2 (DIMM2) Memory slot 4 (DIMM4) Power button connector Internal speaker connector 10-pin power connector SATA power connector 1 Auxiliary fan connector Clear CMOS (Complementary Metal Oxide SATA power connector 2 Semiconductor)/Recovery jumper M.2 solid-state drive slot...

  • Page 54: Removing And Installing Hardware

    Note: If a locking device is available, use it to lock the computer after installing the computer cover. Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 55 For access, do the following: 1. Remove the “Computer cover” on page 48. 2. Disconnect the signal and power cable from the optical drive. Replacement procedure Chapter 6 Hardware removal and installation...
  • Page 56 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 57: Front Bezel

    Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order, if any: • “Computer cover” on page 48 Chapter 6 Hardware removal and installation...

  • Page 58: Handle

    • “Optical drive” on page 48 Replacement procedure Handle Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 59: Drive Bay Assembly

    For access, remove these parts in order, if any: • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 Removal steps Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: •...

  • Page 60: Hard Disk Drive And Grommets

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 61 • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement. • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. •...

  • Page 62: M.2 Solid-State Drive And Heat Sink

    For access, remove these parts in order, if any: • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 • “Drive bay assembly” on page 53 Lenovo V50t-13IMH Hardware Maintenance Manual...
  • Page 63 Removal steps Remove the M.2 solid-state drive depending on the computer model: • For computers without the heat sink for the M.2 solid-state drive: – Type 1 – Type 2 • For computers with the heat sink for the M.2 solid-state drive: Chapter 6 Hardware removal and installation...

  • Page 64: M.2 Solid-State Drive Bracket

    • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 • “Drive bay assembly” on page 53 • “M.2 solid-state drive and heat sink” on page 56 Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 65: Memory Module

    Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove these parts in order, if any: •...

  • Page 66: Card Reader And Card Reader Bracket

    • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 • “Drive bay assembly” on page 53 2. Disconnect the card reader cable from the system board. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 67: Front I/O Bracket With Power Button Cable

    Removal steps Front I/O bracket with power button cable Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 48 •...
  • Page 68 Replacement procedure Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 69: Power Supply Assembly

    Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety. Keep fingers and other parts of your body away from hazardous, moving parts.

  • Page 70: Serial Connector Cable

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the “Computer cover” on page 48. 2. Disconnect the parallel connector cable from the system board. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 71: E-Lock

    Removal steps E-lock Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the “Computer cover” on page 48. 2. Disconnect the E-lock cable from the system board. Note: To remove the screws, you need a special tool (T15 star wrench).

  • Page 72: Internal Speaker

    • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 • “Drive bay assembly” on page 53 2. Disconnect the internal speaker cable from the system board. Removal steps Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 73: Thermal Sensor

    Thermal sensor Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order, if any: • “Computer cover” on page 48 • “Optical drive” on page 48 •...
  • Page 74 • “Computer cover” on page 48 • “Optical drive” on page 48 • “Front bezel” on page 51 • “Drive bay assembly” on page 53 2. Disconnect the front fan cable from the system board. Replacement procedure Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 75: Rear Fan

    Rear fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. “Computer cover” on page 48 2. Disconnect the rear fan cable from the system board. Chapter 6 Hardware removal and installation...

  • Page 76: Cover Presence Switch

    Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. “Computer cover” on page 48 2. Disconnect the cover presence switch cable from the system board. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 77: Heat Sink And Fan Assembly

    Removal steps Heat sink and fan assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 78: Microprocessor

    • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 79: System Board

    Removal steps System board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat-sink-and-fan assembly and microprocessor might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.
  • Page 80 • Do not touch the pins on the microprocessor socket or the gold contacts on the microprocessor. Removal procedure Note: The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling. Lenovo V50t-13IMH Hardware Maintenance Manual...

  • Page 81: Chapter 7. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 82 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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