Lenovo IdeaCentre K220 User Manual
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Troubleshooting
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Summary of Contents for Lenovo IdeaCentre K220
- Page 1 Version 3.0 2008.11 IdeaCentre K User Guide 31035995 31035995_UG_FM_EN_V3.0.indd 1 2008.10.21 11:00:55 AM...
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Page 2: Key To Signs Used In This Manual
Key to signs used in this manual Prohibition: Dangerous operations Danger: Watch out for high risks Caution: Watch out for medium risks Attention: Pay attention to low risks Recommendation: Helpful tips 31035995_IdeaCentre K UG_EN_V3.0.indd 1 2008.10.20 2:11:40 PM... - Page 3 • The software, include in this computer, do not support multi- user level. During switching user, close all existing software in order to avoid program run-time error. © Copyright Lenovo 2007, 2008. All rights reserved. 31035995_IdeaCentre K UG_EN_V3.0.indd 2 2008.10.20 2:11:40 PM...
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Page 4: Table Of Contents
3.2 DVD MovieFactory ...19 3.3 WinDVD ...20 3.4 Lenovo Healthcare Software ...21 3.5 Trend Micro Internet Security ...24 3.6 Lenovo Media Studio ... 25 3.7 Veriface ...26 Chapter 4 System maintenance and recovery ... 29 4.1 Restoring the system ...30 4.2 Cleaning up the disk ...30... - Page 5 Chapter 5 Troubleshooting and Confirming Setup... 33 5.1 Troubleshooting display problems ...34 5.2 Troubleshooting audio problems ...34 5.3 Troubleshooting software problems ...35 5.4 Troubleshooting problems with optical drives and hard disks ...36 Contents 31035995_IdeaCentre K UG_EN_V3.0.indd 2 2008.10.20 2:11:40 PM...
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Page 6: Chapter 1 Instructions For Using Computer Hardware
Instructions for using computer Chapter hardware This chapter is organized under the following topics: These topics describe some of the operations commonly performed during routine use of the computer, including the proper connection of components. Please read it carefully. Note: The configuration of your computer model may vary slightly from the illustrations used in this document. -
Page 7: Front View Of The Chassis
1.1 Front view of the Chassis Instructions for the use of buttons and function keys that are located the front of the computer. F-1 Top Mounted Buttons: Including power switch. [1-2] User Guide 31035995_IdeaCentre K UG_EN_V3.0.indd 2 [1-1] Power switch: Press this button to turn the computer on or off, or, if the Power Option in... -
Page 8: Rear View Of The Chassis
D-1 Memory card reader Connector: Able to read/write data from Memory Stick /Memory Stick Pro/ Memory Stick Duo /Memory Stick Pro Duo SD/Mini SD/SD High Capacity /Mini SD High Capacity/ MMC/ RS-MMC/MMC plus/MMC mobile CF I/CF II/ MD. D-2 USB Connectors: To connect USB devices. D-3 Microphone Connector: To connect the microphone and pass the microphone audio input to the computer. - Page 9 Key to symbols used in the above illustrations of the rear of the chassis: ——— Power Connector: To supply power to the computer. ———— PS/2 Mouse Connector: To connect a mouse having a PS/2 connector. —— PS/2 Keyboard Connector: To connect a keyboard having a PS/2 connector.
- Page 10 connection. X-1 —— On-board VGA Card Connector: To connect with the signal cable of a monitor. On computer models that have an external graphics card, on-board graphics card signals are shielded and there are no VGA signal outputs. (some models are equipped with this connector.) ———...
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Page 11: Speaker (Some Models Equipped With Speaker)
——— Used to attach a telephone line to your computer. (some models equipped with this connector) —— Voltage: selection switch (Some models are equipped with this switch) Check the position of the voltage-selection switch on the rear of the computer. Use a ballpoint pen to slide the switch, if necessary. -
Page 12: Notes On Computer Cabling And Installation
Y-1 Volume adjustment Knob Y-2 Bass adjustment Knob Y-3 Connect to computer Audio-out 1.4 Notes on computer cabling and installation C-1 Monitor power cord C-3 Speaker audio signal cable 1. Connect the monitor signal cable to the on-board graphics card connector if the model you purchased is not equipped with an external graphics card. -
Page 13: Keyboard
• Connect the monitor signal cable to the on-board graphics card connector if the model you purchased is not equipped with an external graphics card. • Wifi card can not be used to connect to network in Lenovo Rescue System. Please update virus package via Onekey Antivirus in Lenovo Rescue System with cable network. -
Page 14: Chapter 2 Rescue System Operation Instruction
Rescue System Operation Chapter Instruction The following topics will be introduced in this chapter: Installing Drivers and Software ÿ OneKey Recovery ÿ File Management ÿ OneKey Antivirus ÿ You can recover drive C of the computer to factory status or the last system backup status using OneKey Recovery. -
Page 15: Installing Drivers And Software Shipped With Computer
The system restarts. After the system is restarted, the installation process goes on until completion. Method 2: Manual Installation Launch In the Windows system, Click Start → All Programs → Lenovo → Drivers & User Guide 31035995_IdeaCentre K UG_EN_V3.0.indd 10 2008.10.20 2:11:28 PM... -
Page 16: Onekey Recovery
2. If a Windows operating system is not preinstalled in your computer, the OneKey Recovery function will instead contain the following two functions: Create base backup: Without factory backup, the Lenovo OneKey Recovery enables you to back up all data of the current system partition manually after installing the operating system and common software. -
Page 17: File Management
This will ensure that the required space for every recovery option is available. Detailed Operation Procedure 1. Power on the computer. When the screen displays the Lenovo picture initially, press the LVT key on the keyboard to start the Rescue System, where you can select OneKey Recovery. -
Page 18: Onekey Antivirus
Click the key-shape icon on the upper right side of the main interface to configure the password. To ensure authentication of the user ID who is copying the files, the Lenovo file management function enables you to configure a protection password - the user is unable to access the files in your hard disk drive partitions without passing the... - Page 19 Scan and kill viruses Select Full Scan or System Scan to scan the disks. Full Scan — Scan all partitions of the disk consecutively and kill the detected viruses. System Scan — Only scan the operating system partition (usually drive C) and kill viruses in it.
- Page 20 1. First, make a flash disk for purpose of OneKey Antivirus in the Windows system. Connect the flash disk to the USB connector, and click Start → All Programs → Lenovo → Download USB update package. Note: Connect to the Internet before making the OneKey Antivirus flash disk.
- Page 21 User Guide 31035995_IdeaCentre K UG_EN_V3.0.indd 16 2008.10.20 2:11:30 PM...
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Page 22: Chapter 3 Using The Software
_page_display.jsp?seqno=173 Support E-mail: goCyberlink@aixtema.de 3. Lenovo Veriface and Lenovo healthcare software only can be functionalized with the Lenovo PC Bright Eye Camera on the Lenovo consumer 19” W LCD or 22” W LCD monitor which can be compatible with this kind of camera . -
Page 23: Power2Go - Burning Discs
Starting the Burner Software 1. Choose All Programs → Lenovo → Power2Go → Power2Go from the Start menu to launch the burner program. 2. Choose a task for the burner from the task list. Then start the burner to record files. -
Page 24: Dvd Moviefactory
3.2 DVD MovieFactory (This software only can be used on model with a rewritable optical drive. Some models are equipped with this software.) DVD MovieFactory is the software for creating DVD, VCD, SVCD and BD (Blu-ray DVD) video discs or slideshow discs, etc. It can make common data discs and also supports copy disc. -
Page 25: Windvd
Copy Disc Supporting to create a copy of a disc, convert DVD+VR/-VR video to DVD-Video and burn an existing disc image file to a disc. Disc Tools Format Disc: Format a disc in the UDF file system you select. Note: Quick format can be performed only on a disc that has been formatted. -
Page 26: Lenovo Healthcare Software
• Automatically adjusts the display brightness of the computer according to the ambient brightness. • Helps the child keep a proper sitting posture while operating a computer. In a word, the Lenovo Healthcare Software protects the healthy growth of children’s 31035995_IdeaCentre K UG_EN_V3.0.indd 21 User Guide... - Page 27 (the use of Lenovo PC Bright Eye camera is required before such functions are available). Bright Vision Setting 1. The Lenovo PC Bright Eye camera and Lenovo Healthcare Software work together to ensure proper distance between the computer operator and the computer display and adjust the display brightness to a comfortable level, thus to protect the operator’s vision.
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Page 28: Brightness Adjustment
Adjusting the position and pitching angle of the camera to make the whole face display in the video capture window. So that you may use the Lenovo PC Bright Eye camera and Lenovo Health Care Software very well. -
Page 29: Trend Micro Internet Security
3. When you use the computer for the first time, you should set the proper display brightness according to each level of ambient brightness. 4. For each level of the ambient brightness, the recommended display brightness is selected by default. Please adjust your display brightness to a comfortable level. -
Page 30: Lenovo Media Studio
In addition, this software helps you create movies and photo slides with professional appearance, dubs, captions, movie effects, transitions, and so on. Start Select [Start] → [Programs] → [ Lenovo] → [ Lenovo Media Studio]. 31035995_IdeaCentre K UG_EN_V3.0.indd 25 User Guide 2008.10.20 2:11:35 PM... -
Page 31: Veriface
3.7 Veriface (This software only can be preinsalled on model with 32-bit Windows Vista operating system.) The Lenovo VeriFace software was developed by Lenovo for application in a wide array of security systems. It is a fast and accurate biometrics, facial recognition system that can be implemented with Lenovo computers and video-capture hardware. - Page 32 Keep your eyes open Keep your face turned toward the camera Keep your face clear of obstructions such as stray hair or glasses that were not present during your initial face registration Avoid making the following expressions: Laughing Raising your eyebrows Closing your eyes Looking away from the camera Looking sideways...
- Page 33 User Guide 31035995_IdeaCentre K UG_EN_V3.0.indd 28 2008.10.20 2:11:35 PM...
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Page 34: Chapter 4 System Maintenance And Recovery
System maintenance and Chapter recovery This chapter includes the following topics: System restoration ÿ Hard disk cleanup ÿ Hard disk error checking and correcting ÿ Hard disk defragmenting ÿ Daily maintenance ÿ 31035995_IdeaCentre K UG_EN_V3.0.indd 29 User Guide 2008.10.20 2:11:37 PM... -
Page 35: Restoring The System
4.1 Restoring the system The system can develop problems due to erroneous operation or the installation of additional software. If software problems develop in the originally installed software, you can restore the system by using system backup and restoration features. Notes: •... -
Page 36: Checking For, And Correcting Disk Errors
3. Click the OK button to start the cleanup process. 4.3 Checking for, and correcting disk errors To properly maintain your system, you should periodically check for and fix hard disk errors by doing the following: 1. Right-click the icon for the hard disk drive (HDD) that you want to reorganize, then select Properties from the pop-up menu. - Page 37 Do not do any of the following: • Allow water to enter the computer • Use a heavily dampened cloth • Do not spray water directly onto the surface of the monitor or inside of computer. Daily attention should be given to LCD monitors. Use a dry cloth daily to brush dust from the monitor and keyboard.
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Page 38: Chapter 5 Troubleshooting And Confirming Setup
Troubleshooting and Confirming Chapter Setup This chapter contains information on the following topics: Troubleshooting display problems ÿ Troubleshooting audio problems ÿ Troubleshooting software problems ÿ Troubleshooting problems with optical drives ÿ and hard disks The description of the TV card in this manual is only used for the machines which have the TV card. -
Page 39: Troubleshooting Display Problems
2. Move any interfering devices away from the computer. 3. If the problem persists, consult with Lenovo Service. 5.2 Troubleshooting audio problems Problem: When you connect the headphones to the front audio output connector, the speakers connected to the back audio output connector are silenced. -
Page 40: Troubleshooting Software Problems
3. Check that the volume of each sound channel is set to an audible level; if not adjust the volume to the appropriate level. 4. If the problem persists, re-install the driver for the audio card by clicking in succession Start → All Programs → Lenovo → Drivers and Software Installation. 5.3 Troubleshooting software problems Problem: You are unable exit a running problem normally. -
Page 41: Troubleshooting Problems With Optical Drives And Hard Disks
1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure.