TABLE OF CONTENTS SAFETY PRECAUTIONS ....3 TO SEE THE WEB MANUALS (SOFTWARE USER GUIDE / - Precautions for the AC Adapter and Power ..4 INSTALLATION MANUAL) ..36 - Precautions for Moving the Product ......6 - Precautions for Installing the Product ....7 - Precautions for Cleaning the Product ....9 - Precautions for Using the Product.......10 - Precautions for Using the Remote control ..12...
WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose.
• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement.
Page 5
• If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.
Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
Page 8
CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
Page 11
• Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.
Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.
Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model.
Storage Method For Panel Protection Correct Method If the product needs to be set upright, hold both sides of the product and make sure that the panel does not touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
Page 16
Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted onto the edge of the panel, the panel may be damaged. Panel...
Safety and Precaution Guide for Installation Please connect the power after all work is completed. Connecting the Signage Box and Panel • The warranty will not cover any component damage caused by electrostatic discharge at the time of installation. When installing this product, you must wear anti-electrostatic discharge (ESD) gear. •...
Page 18
Connecting Cables • Insert the cable correctly into the connector, according to the guidelines indicated on the cable, and close the connector locking bar. • To prevent product malfunction or failure, do not shake or pull the installed cable, and replace any damaged cables with new ones.
Installing on a Wall Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. 100 mm 100 mm 100 mm 100 mm 100 mm CAUTION •...
Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable LC OUT LC IN LC OUT LC IN NOTE • Connect the port with an attached label to LC IN. • If not properly connected, the LC (Luminance Compensation) function does not operate as intended. •...
External equipment Setup IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. How to Set the Screen Protection Mode • [Screen Protection Mode Setting]: Prevents after-images on the screen by analysing the characteristics of the external input images.
Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Screws for attaching the wall mount (M6)
Page 23
How to Join Sets After joining the sets, use the tiling guide to adjust the gap between the sets. (M3 x L4.5) x 44 Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3. NOTE •...
REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
Page 25
Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTING) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.
MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
TROUBLESHOOTING Ů Each model may have different points to check. Ů For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
Page 29
• The screen is displayed abnormally. - Connect the signal cable that matches with the source input signal. - When connecting the panel and the Signage box, check their serial numbers and make sure they match. If the serial numbers match, unplug the power cord and plug it in again to run the Clear Panel Noise feature. (The system will reboot automatically after running the feature.) You can also run the feature in (Settings)
Page 30
Issues Related to Sound • There is no sound output. - See if the audio cable is connected properly. - Adjust the volume of the product or external device. - See if the sound is set properly. • Sound is too dull. - Select the appropriate equalizer sound.
PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). Thin Film Transistor (TFT) OLED screen Screen type OLED Screen Operating conditions Daily usage...
Page 34
HDMI/DISPLAYPORT (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 3840 x 2160 67.5...
LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
Page 36
TO SEE THE WEB MANUALS (SOFTWARE USER GUIDE / INSTALLATION MANUAL) You can find more information about the LG Digital Signage (Monitor Signage) in the web manuals (Software User Guide / Installation Manual). For more information, visit the LG website at http://partner.lge.com.
Page 40
The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device. SERIAL NO.