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LG 55UL3G-B.AEU User Manual
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LG 55UL3G-B.AEU User Manual

LG 55UL3G-B.AEU User Manual

Monitor signage webos 4.1
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USER MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operation and retain it for future
reference.
webOS 4.1
www.lg.com

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Summary of Contents for LG 55UL3G-B.AEU

  • Page 1 USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.1 www.lg.com...

  • Page 2: Table Of Contents

    [Change Password] [Server Setting] [Enterprise Settings] [Fail Over] [Factory Reset] [Status Mailing] CONTENT MANAGER ....56 [Play via URL] [Setting Data Cloning] - Web Login ................56 [Sync Mode] - Content Manager ............56 [LG ConnectedCare (Signage 365 Care)] [Player] [Multi Screen] [Scheduler]...
  • Page 3 - Command Reference List ..........80 referred license terms, copyright notices and other relevant documents please visit - Transmission/Reception Protocol ......85 https://opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM TROUBLESHOOTING ....111 for a charge covering the cost of performing...

  • Page 4: Safety Precautions

    SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.

  • Page 5: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement.
  • Page 6 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.

  • Page 7: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.

  • Page 8: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 9 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.

  • Page 10: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.

  • Page 11: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 12 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.

  • Page 13: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.

  • Page 14: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.

  • Page 15: Using The Remote Control

    USING THE REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 16 (POWER) Turns the monitor on or off. Turns the monitor on. Turns the monitor off. Reduces power consumption by adjusting peak screen brightness. (INPUT) Selects the input mode. Used for viewing 3D video. (This function is not supported.) Number and Alphabet buttons Enters numerical or alphabetical characters depending upon the setting.
  • Page 17 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.

  • Page 18: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 19 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core, such as a DVI-D cable. • If you turn the monitor on when the set is cold, the screen may flicker.

  • Page 20: Connecting Multiple Monitors

    Connecting Multiple Monitors • Images may differ according to the model. To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. DP IN DP OUT DP IN...

  • Page 21: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home Global Buttons •...

  • Page 22: Ez Setting

    Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. • [Tile Mode]: Turn [Tile Mode] on or off. • [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •...

  • Page 23: [Server Setting]

    [Server Setting] [Ez Setting] [Server Setting] Set up to connect your signage to a SuperSign server. • CMS Server • Control Server [Fail Over] [Ez Setting] [Fail Over] Set the priority of the input devices when a fault occurs. Automatically play the content stored in the device or run the set app.

  • Page 24: [Status Mailing]

    [Status Mailing] [Ez Setting] [Status Mailing] This feature configures the system so that the status of the device is assessed and then notified to the administrator by e-mail. • [On/Off]: Turns [Status Mailing] on or off. • [Mailing Option], [Scheduling]: Sets the email sending interval. •...

  • Page 25: [Play Via Url]

    [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. • [URL Loader]: Turns [Play via URL] on or off. • [Set URL]: Enter the URL address to display automatically. •...

  • Page 26: [Lg Connectedcare (Signage 365 Care)]

    [LG ConnectedCare (Signage 365 Care)] [Ez Setting] [LG ConnectedCare (Signage 365 Care)] You can install the LG ConnectedCare (fault diagnosis) solution for fault diagnosis and prediction service. • [Install]: Installs the LG ConnectedCare solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the LG ConnectedCare solution.

  • Page 27: [Multi Screen]

    [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode 3-Screen Split Mode 4-Screen Split Mode NOTE • In multi-screen mode, the DP daisy chain feature is not supported. •...
  • Page 28 Changing Screen Input Press the button on the top right of each split screen to select the desired input. NOTE • Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first.

  • Page 29: [Leveler Tool]

    [Leveler Tool] [Ez Setting] [Leveler Tool] You can check the horizontal and vertical level status when installing the product. Check the tilt of the product • The bubble and angle indicator in the leveler show the degree of tilt of the product. •...

  • Page 30: General

    -> - Press the blue button on the remote control to end the timer. -> - The UI automatically disappears 10 minutes after the timer ends. -> - The product may turn off while the timer is still in operation due to the auto-off and power saving settings. NOTE •...
  • Page 31 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. • You can set this option to [On] or [Off]. • If you set this feature to [On], the product turns off after it’s remained in No Signal status for 15 minutes. •...
  • Page 32 [PM Mode] • [Power Off (Default)]: Set the normal DC off mode. • [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. • [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or Abnormal Shut Down mode.
  • Page 33 [Power Indicator] • This function enables you to change the [Power Indicator] settings. • Setting to [On] will turn on [Power Indicator]. • Setting to [Off] will turn off [Power Indicator]. • Regardless of [On] or [Off] settings in [Power Indicator], [Power Indicator] will be turned on for approximately 15 seconds.
  • Page 34 [LAN Daisy Chain] • LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. • However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection.
  • Page 35 For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.

  • Page 36: [Safety Mode]

    Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.
  • Page 37 [StandBy] • You can set the period between 1 and 24 hours. • This option is available only when [Repeat] is set to [On]. • The ISM function is performed if the still image is maintained for the set period. [Duration] •...

  • Page 38: [Audio Guidance]

    [User Video Download] • In order to download a video, there must be a video file in the “ISM” folder on your USB storage device. • Delete the existing contents stored on the internal memory before downloading a new video file. •...

  • Page 39: [Advanced Setting]

    2.4GHz. • When you set iBeacon, LG Beacon will be set to be the same as the value of iBeacon field. But the LG Beacon setting item won’t be provided separately.
  • Page 40 [Control Interface] Devices connected to the display can be controlled via the interface. • [PC/OPS Power Control]: Enable you to control the power of PC or OPS as you turn the display on and off. - [Disable]: Disable [PC/OPS Power Control]. - [Sync(On)]: Set the PC/OPS power to be turned on when the display is turned on.
  • Page 41 [SIMPLINK Setup] • When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. • [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E].
  • Page 42 [Quiet Mode]/[Indoor Mode] is available only for indoor use. • The quality is not guaranteed when [Quiet Mode]/[Indoor Mode] is applied outdoors. [LG promota] This feature allows connection of promota app on mobile device. For more information on how to use it, please visit the promota website (https://www.promota.net/)

  • Page 43: Display

    Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. • [Mall/QSR], [Transportation], [Education], [Gov./Corp.]: Display the picture optimally for your installation environment. • [General]: Display the picture at normal contrast, brightness, and sharpness. •...
  • Page 44 [Customize] • [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •...
  • Page 45 • [Picture Option]: Customize the picture options. - [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. - [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. - [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen. (Recommended settings based on input signals: RGB 0 - 255: High, RGB 16 - 235: Low, YCbCr: Low) - [Real Cinema]: Optimize the video image for a cinematic look.

  • Page 46: [Aspect Ratio]

    [Aspect Ratio] [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. • [Full]: Stretch the picture to fill the screen. • [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation]...

  • Page 47: [Advanced Setting]

    [Advanced Setting] [Display] [Advanced Setting] • [SDI Color Format]: Sets the pixel encoding value, which is part of the SDI Packet AVI Infoframe. - [Auto]: Sets to the pixel encoding value received from the device. - [RGB444]: Sets the pixel encoding value to RGB444. - [YCbCr444]: Sets the pixel encoding value to YCbCr444.
  • Page 48 When Master is selected When Slave is selected Item Description [Tiling Type] Select and set the mode according to the installation type of your Signage. • Stand-alone: Select and use this mode when you use only one unit. • Video Wall: Select and use this mode when using two or more multi-screen configurations.
  • Page 49 we recommend using a router or network switch. • If [Screen Protection Mode Settings] is all set and in operation, and the settings are changed or the [Screen Protection Mode] function is discontinued, the function restarts next time the product is turned on. - To enable the [Screen Protection Mode] function, it needs time to recognize the pattern of the content.
  • Page 50 [Adjust (RGB-PC)] Set PC display options in RGB mode. • Intelligent Auto : Select Enable auto-tuning for the first recognized resolution of the RGB input. • [Set Automatically]: Sets the screen position, clock, and topology to be automatically adjusted. The image may display unstable for a few seconds while the configuration is in progress.

  • Page 51: Sound

    Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. • [Cinema]: Optimize sound for watching movies. •...

  • Page 52: [Sound Out]

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 53: [Audio Out]

    [External Speaker] (0~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. The larger the number is, the slower the voice output is than the default value.

  • Page 54: Admin

    Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.

  • Page 55: [Change Password]

    [Change Password] This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) Enter your current password. Enter a new 6-digit password. Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •...

  • Page 56: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 57 [Delete] Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. Select the content you wish to delete. Click [Delete] in the upper right-hand corner of the screen. You can see that the content has been deleted.
  • Page 58 [Scheduler] (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] Click [New Schedule] in the upper right-hand corner of the screen. Choose between [Playlist] and [Input Source]. 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of.
  • Page 59 [Delete Schedule] Click [DELETE] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [DELETE]. Check that the schedules have been deleted. [Calendar View] When you have registered schedules, click [Calendar View]. You can see that the schedules registered are displayed in the form of a timetable. [Distribute] Click [Distribute] in the upper right-hand corner of the screen.
  • Page 60 Supported Photo & Video Files NOTE • Subtitles are not supported. • The photo feature is not supported in OLED model. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi...
  • Page 61 Supported Photo File Formats File type Format Resolution .jpeg, .jpg, .jpe JPEG • Minimum: Min: 64 x 64 • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) .png • Minimum: Min: 64 x 64 •...
  • Page 62 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 63: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 64 [GROUP MANAGEMENT] • Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •...
  • Page 65 [Setting Data Cloning] Select your desired group and click Clone. Check that the data have been copied on the slave sets. [Content Distribute] Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute].

  • Page 66: Gallery Mode

    Gallery Mode This mode allows you to appreciate the natural environment and famous paintings. Open the [Gallery Mode] app. • You can click and play the representative theme image that appears in the middle of the screen, or click the theme preview image that appears at the bottom of the screen to play.

  • Page 67: Screenshare

    ScreenShare This feature allows the screen of a user's device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right.

  • Page 68: Lg Presenter

    This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways.

  • Page 69: Connect

    Connect On Signage [LG Presenter] On PC Go to www.lge.com/LGP to download the Client. Install and run the downloaded Client. Enter the username you want and press the button. Select either auto search or manual search to connect your device.

  • Page 70: Screen Share

    If you approve the request for hand over, the Signage device will be disconnected, and the Client on PC2 will be connected to the Signage device. If you deny the request for hand over, the Signage device will remain connected, so you can continue to use the features of LG Presenter.

  • Page 71: Management Tools

    MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • [Dashboard]: Display a summary of the product's status and provides links to each page. •...

  • Page 72: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...

  • Page 73: To Control An External Pc Using Touch Screen

    TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN • This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product.

  • Page 74: Smart Calibration

    SMART CALIBRATION • This only applies to certain models. How to Run [Smart Calibration] Set the Set ID of each set. Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original].

  • Page 75: [Manual Calibration]

    [Manual Calibration] You can manually adjust the color of the selected location. • [Screen Split]: Set the manual adjustment area. • [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5...

  • Page 76: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button Remote control button INPUT (Select input) Remote control button...
  • Page 77 Code (Hex) Function Remarks (Settings/Menu) Remote control button Auto Configuration Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button Tile Remote control button Exit Remote control button Picture ID On (red)

  • Page 78: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...

  • Page 79: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 BPS daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 80: Command Reference List

    Command Reference List Command Data (Hexadecimal) [Power] 00 to 02 Select Input See Select Input [Aspect Ratio] See [Aspect Ratio] [Brightness Control] 00 to 04 [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 81 Command Data (Hexadecimal) Check product serial number [Software Version] [White Balance] Red Gain 00 to FE [White Balance] Green Gain 00 to FE [White Balance] Blue Gain 00 to FE [White Balance] Red Offset 00 to 7F [White Balance] Green Offset 00 to 7F [White Balance] Blue Offset 00 to 7F...
  • Page 82 Command Data (Hexadecimal) [Network Setting] n, 80(81)(82) See [Network Setting] [Power On Status] 00 to 02 Wired [Wake On LAN] / [Wake On 00 to 01 LAN (Networked Standby Mode)] [Screen Rotation] 00 to 03 [Time Sync] n, 16 00 to 01 [Contents Sync] 00 to 01 [LAN Daisy Chain]...
  • Page 83 Command Data (Hexadecimal) [Wi-Fi Lock] n, 9f 00 to 01 [Screen Share Lock] n, a0 00 to 01 [Backup via Storage] n, a1 See [Backup via Storage] [Digital Audio Input] n, a2 00 to 01 [Booting Logo Image] n, a3 00 to 01 [SoftAP] n, a4...
  • Page 84 Command Data (Hexadecimal) [Frame Control] n, b7 00 to 01 [Average Picture Level Auto n, be 00 to 01 Control] Read Brightness Value [Screen Fault Detection] 00 to 01 [Stereo Mode] n, c2 00 to 02 [HDR Picture Mode] n, c4 See [HDR Picture Mode] [Dynamic Tone Mapping] n, c5...

  • Page 85: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes. * (Command2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to 3E8H) under Settings in the OSD menu.
  • Page 86 01. [Power] (Command: k a) E8: SI App F0 : SDI 1 Controls the power on/off status of the monitor. F1 : SDI 2 Transmission F2 : SDI 3 (k)(a)( )(Set ID)( )(Data)(Cr) F3 : SDI 4 Data 00: [Off] F4 : SDI DUAL 12 01: [On] F5 : SDI DUAL 34...
  • Page 87 05. [Picture Mode] (Command: d x) 06. [Contrast] (Command: k g) Selects a picture mode. Adjusts the screen contrast. Transmission Transmission (d)(x)( )(Set ID)( )(Data)(Cr) (k)(g)( )(Set ID)( )(Data)(Cr) Data 00: [Mall/QSR] Data 00-64: Contrast 0-100 01: [General] Acknowledgment 02: [Gov./Corp.] (g)( )(Set ID)( )(OK/NG)(Data)(x) 03: [Transportation] 04: [Education]...
  • Page 88 10. [Tint] (Command: k j) 13. [Sound Mode] (Command: d y) Adjusts the screen tints. Selects a sound mode. Transmission Transmission (k)(j)( )(Set ID)( )(Data)(Cr) (d)(y)( )(Set ID)( )(Data)(Cr) Data 00-64: Tint Red 50-Green 50 Data 01: [Standard] 02: [Music] Acknowledgment 03: [Cinema] (j)( )(Set ID)( )(OK/NG)(Data)(x)
  • Page 89 16. [Current Time] 1 (year/month/day) (Command: 18. [No Signal Power Off(15Min)] (Command: f g) f a) Sets the monitor to enter Automatic Standby mode if there is no signal for 15 minutes. Sets the Clock 1 (year/month/day) values and Auto Time. Transmission Transmission (f)(g)( )(Set ID)( )(Data)(Cr)
  • Page 90 21. [Default] Settings (Command: f k) 24. Time Elapsed (Command: d l) Executes Reset. Displays the time that has elapsed after your monitor has turned on. (Initialize Screen can only be executed in RGB input mode.) Transmission Transmission (d)(l)( )(Set ID)( )(Data)(Cr) (f)(k)( )(Set ID)( )(Data)(Cr) Data FF: Read status...
  • Page 91 27. [White Balance] Red Gain (Command: j m) 30. [White Balance] Red Offset (Command: s x) Adjusts the red gain value for white balance. Adjusts the red offset value for white balance. Transmission Transmission (j)(m)( )(Set ID)( )(Data)(Cr) (s)(x)( )(Set ID)( )(Data)(Cr) Data 00-FE: Red Gain 0-254 Data...
  • Page 92 33. [Backlight] (Command: m g) 36. [Tile Mode] Check (Command: d z) Adjusts the backlight brightness. Checks the tile mode. Transmission Transmission (m)(g)( )(Set ID)( )(Data)(Cr) (d)(z)( )(Set ID)( )(Data)(Cr) Data 00-64: Backlight 0-100 Data FF: Check Tile Mode Acknowledgment Acknowledgment (g)( )(set ID)()(OK/NG)(Data)(x) (z)( )(Set ID)( )(OK/NG)(Data1)(Data2)(Data3)(x)
  • Page 93 39. [DPM] / [DPM (Standby Mode)] (Command: f j) 42. [Fail Over] Mode (Command: m i) Sets the DPM(Display Power Management) function. Selects a sound mode. Transmission Transmission (f)(j)( )(Set ID)( )(Data)(Cr) (m)(i)( )(Set ID)( )(Data)(Cr) Data 00: [Off] Data 00: [Off] 02: 10 seconds 01: [Auto]...
  • Page 94 44. Remote Control Key Lock (Command: t p) 46. Status Check (Command: s v) Configures the settings of the product's remote control key. Checks the current signal of the product. Transmission Transmission (t)(p)( )(Set ID)( )(Data)(Cr) (s)(v)( )(Set ID)( )(Data)( )(FF)(Cr) Data 00: Unlocks all keys Data...
  • Page 95 48. [PM Mode] (Command: s n, 0c) Data 09 (when checking the fan speed) Sets the PM mode. Acknowledgement Transmission (v)( )(Set ID)( )(OK/NG)(Data)(Data1_1)(Data1_2) (s)(n)( )(Set ID)( )(0c)( )(Data)(Cr) …(DataN_1)(DataN_2)(x) Data 00: [Power Off] (Basic) Data1_1:00~ff: First fan speed top 1 Byte 01: [Sustain Aspect Ratio] Data1_2: 00~ff: First fan speed bottom 1 Byte 02: [Screen Off]...
  • Page 96 50. [Network Setting] (Command: s n, 80 or 81 or 51. [Power On Status] (Command: t r) Sets the Power On status of the monitor. Configures network and DNS settings. Transmission Transmission (t)(r)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(Data1)( )(Data2)( ) Data 00: [LST(Last Status)] (Data3)( )(Data4)( )(Data5)(Cr)
  • Page 97 54. [Time Sync] (Command: s n, 16) 57. [External Input Rotation] (Command: s n, 85) Sets Time Sync. Sets the External Input Rotation feature. Transmission Transmission (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) (s)(n)( )(Set ID)( )(8)(5)( )(Data)(Cr) Data 00: [Off] Data 00: [Off] 01: [On] 01: 90 degrees...
  • Page 98 60. [Brightness Scheduling] (Command: s s) 61. [Multi Screen] Mode & Input (Command: x c) Sets Brightness Scheduling. Saves and controls Multi Screen modes and inputs. Transmission Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (x)(c)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)( )(Data4) ( )(Data5)( )(Cr) Data 1 1.
  • Page 99 62. [Aspect Ratio] (Multi screen) (Command: x d) 65. Stop Video (Command: k x) Controls the aspect ratio of Multi Screen. Controls Stop Video. Transmission Transmission (x)(d)( )(Set ID)( )(Data1)( )(Data2)(Cr) (k)(x)( )(Set ID)( )(Data)(Cr) Data1 01: Controls the Main input Data 00: The Stop Video feature is on.
  • Page 100 69. [Holiday Setting] (Command: s n, 9b) 3. Deleting a Schedule E0: Deletes all holiday schedules Sets holidays. E1: Deletes the 1st holiday schedule Transmission E2: Deletes the 2nd holiday schedule 1. (s)(n)( )(Set ID)( )(9)(b)( ) E3: Deletes the 3rd holiday schedule (Data1)( )(Data2)( )(Data3)( ) E4: Deletes the 4th holiday schedule (Data4)( )(Data5)( )(Data6)(Cr)
  • Page 101 70. [UPnP] (Command: s n, 9c) 73. [Wi-Fi Lock] (Command: s n, 9f) Sets UPnP.mode. Sets Wi-Fi Lock. Transmission Transmission (s)(n)( )(Set ID)( )(9)(c)( )(Data)(Cr) (s)(n)( )(Set ID)( )(9)(f)( )(Data)(Cr) Data 00: [Off] Data 00: Wi-Fi Unlock 01: [On] 01: Wi-Fi Lock Acknowledgment Acknowledgment (n)( )(Set ID)( )(OK/NG)(9)(c)(Data)(x)
  • Page 102 75. [Backup via Storage] (Command: s n, a1) 76. [Digital Audio Input] (Command: s n, a2) Sets Backup via Storage. Sets Digital Audio Input. Transmission Transmission 1. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Cr) (s)(n)( )(Set ID)( )(a)(2)( )(Data)(Cr) 2. (s)(n)( )(Set ID)( )(a)(1)( )(Data1)(Data2)(Cr) Data 00: Digital 1.
  • Page 103 79. [Natural Size] (Command: s n, a5) 82. [Audio Out] (Command: s n, aa) Sets the Natural Size feature. Sets Audio Out to Off/Variable/Fixed. Transmission Transmission (s)(n)( )(Set ID)( )(a)(5)( )(Data)(Cr) (s)(n)( )(Set ID)( )(a)(a)( )(Data)(Cr) Data 00-64: Natural Size 0 - 100 Data 00: [Off] 01: [Variable]...
  • Page 104 85. [Apply to all inputs] (Command: s n, 52) 3. 01h to 0ch (Timer Power On days setting) 02: Repeat Daily Apply the video mode and low value of the current input to the same video value of all inputs. 03: Repeat from Monday to Friday 04: Repeat from Monday to Saturday Transmission...
  • Page 105 87. [Time to OFF] Scheduling (Command: f e) 88. LCIN008 Control (Command: s n, b8) Sets Off Timer settings. It controls the LCIN008 device. Transmission Transmission (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (s)(n)( )(Set ID)( )(b)(8)( )(Data1)(Data2)(Cr) Data1 Data 1 00: LCIN008 Power 1.
  • Page 106 91. Change Setid (Command: j x) 94. [UHD Deep Color] (Command: s n, af) Changes and checks Setid. It sets the UHD Deep Color mode for each input. 1. When it is a general LED model Transmission Transmission (s)(n)( )(Set ID)( )(a)(f)( )(Data1)( )(Data2)(Cr) (j)(x)( )(Set ID)( )(Data1)( )(Data2)(Cr) Data1 70: DVI-D Data1 Data2 : 00 01 ~ 03 e8 (1~1000)

  • Page 107: Frame Control] S N, B7

    96. [Input Manager] (Command: s n, b1) 99. [Scan Inversion] (Command: s n, 87) It sets labels by input. It controls the on/off status of Scan Inversion. Transmission Transmission (s)(n)( )(Set ID)( )(b)(1)( )(Data1)( )(Data2)(Cr) (s)(n)( )(Set ID)( )(8)(7)( )(Data)(Cr) Data1 90: HDMI1 Data 00: Off...

  • Page 108: Read Brightness Value M U

    102. Read Brightness Value (Command: m u) 105. [HDR Picture Mode] (Command: s n, c4) Checks the brightness value. Selects a HDR Picture Mode. Transmission Transmission (m)(u)( )(Set ID)( )(FF)(Cr) (s)(n)( )(Set ID)( )(c)(4)( )(Data)(Cr) Data 00: Mall/QSR 01: General Acknowledgment 02: Gov./Corp.

  • Page 109: Usb2 To Hdbaset] S N, C3

    108. [USB2 to HDBaseT] (Command: s n, c3) 111. [Color Calibration] (Command: s n, d6) Sets USB2 to HDBaseT. Selects Colour Calibration. Transmission Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data)(Cr) (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: [Off] Data 00: Off 01: [On] 01: On Acknowledgment...

  • Page 110: Automatic Adjustment J U

    113. Automatic adjustment (Command: j u) 116. Horizontal Size (Command: f s) Automatically adjusts image location and shake. (Only be Adjust the screen horizontal Size. (Only be executed in RGB-PC executed in RGB-PC input mode.) input mode.) * However, the operating range varies depending on the RGB Transmission input resolution.

  • Page 111: Troubleshooting

    TROUBLESHOOTING » Each model may have different points to check. » For information on your PC settings, refer to the Windows Help. Model corresponding to sentence color COMMON TOUCH SMALL INCH ENCLOSURE OLED STRETCH VIDEO WALL Issues Related to Use •...
  • Page 112 • The screen is displayed abnormally. - Connect the signal cable that matches with the source input signal. Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100L of water per minute and not from infiltration of moisture in the air into the set.) When connecting the panel and the Signage box, check their serial numbers and make sure they match.
  • Page 113 Issues Related to Screen (Color) • Screen has poor color resolution (16 colors). - Use PC settings to set the color to 24 bits (True Color) or above. • Screen color is unstable or mono-colored. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 114 Other Issues • The power suddenly turned off. - Check if the auto-off function is activated on the settings related time. - Power source has not being supplied properly. See if the product power cord is connected properly. - Check the power control settings. If the internal temperature of the enclosure rises, the power may shut down.
  • Page 115 Issues Related to Touch • Touch does not respond. This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. Make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. Touch may not respond when the system is down due to the unstable network.
  • Page 116 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.

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