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Brother FAX1960C Service Manual
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Brother FAX1960C Service Manual

Brother FAX1960C Service Manual

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FACSIMILE EQUIPMENT
SERVICE MANUAL
MODELS: MFC3360C
FAX1960C
FAX1860C
Confidential

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Summary of Contents for Brother FAX1960C

  • Page 1 FACSIMILE EQUIPMENT SERVICE MANUAL MODELS: MFC3360C FAX1960C FAX1860C Confidential...
  • Page 2 © Copyright Brother 2007, 2006 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Confidential...
  • Page 3 Preface This Service Manual is intended for use by service personnel and details the specifications, construction, theory of operation, and maintenance for the Brother machines noted on the front cover. It includes information required for troubleshooting and service--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, repair the equipment in a timely manner and order spare parts as necessary.
  • Page 4 How this manual is organized This manual is made up of nine chapters and appendices. CHAPTER 1 PARTS NAMES AND FUNCTIONS Contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments. CHAPTER 2 SPECIFICATIONS Lists the specifications of each model, which enables you to make a comparison of different models.
  • Page 5 Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Appendix 4 Firmware Switches (WSW)
  • Page 6 SAFETY PRECAUTIONS To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the Do not handle the plug with wet hands. Doing this might cause an electrical shock. machine.
  • Page 7 WARNING Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location. This product must be installed near an AC power outlet that is easily accessible.
  • Page 8 Choosing a location Place the machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°C and 35°C).
  • Page 9 Legal limitations for copying Confidential...
  • Page 10 CHAPTER PARTS NAMES AND FUNCTIONS Confidential...
  • Page 11 CHAPTER 1 PARTS NAMES AND FUNCTIONS This chapter contains external views and names of components and describes their functions. Information about the keys on the control panel is included to help you check operation or make adjustments. CONTENTS OUTLINE........................1-1 CONTROL PANEL ......................1-3 COMPONENTS ......................1-9 Confidential...
  • Page 12 1.1 OUTLINE Fax machine Front view (8) Rear cover (7) Document support (1) Control panel (Panel cover) (2) Ink cartridge cover (3) Document tray (6) USB interface connector (5) Handset* (4) Paper tray (9) External telephone line jack (10) Telephone line jack (Front_BHL7SF) * For models with handset Back view...
  • Page 13 Name Description Use the keys to operate the machine. The liquid crystal display Control panel (Panel cover) (LCD) shows the machine operation status. Ink cartridge cover Open to replace ink cartridges. Document tray Scanned documents come out here. Load paper here. Paper will be fed into the machine, sheet by Paper tray sheet.
  • Page 14 1.2 CONTROL PANEL Fax machine MFC3360C (U.S.A. model) FAX1960C Confidential...
  • Page 15 FAX1860C Confidential...
  • Page 16 Confidential...
  • Page 17 European Model of the MFC3360C The European model of the MFC3360C does not have the Hook/Hold, Quality, or On/Off key, but it has the following keys that are not on the U.S.A. model. Mute Puts the current phone call on hold. Tel/R This key is used to have a telephone conversation after picking up the external handset in F/T pseudo- ringing.
  • Page 18 Cordless handset (For models with cordless handset) Confidential...
  • Page 19 LCD display screen Confidential...
  • Page 20 1.3 COMPONENTS The machine consists of the following major components: Control panel ASSY Document support Models with cordless handset Models with handset Upper jam Upper jam clear cover Charge PCB* clear cover Rear cover Rear cover Ink absorber box Models with cordless Models with handset handset Side cover R...
  • Page 21 CHAPTER SPECIFICATIONS Confidential...

  • Page 22: Table Of Contents

    CHAPTER 2 SPECIFICATIONS This chapter lists the specifications of each model, which enables you to make a comparison of different models. CONTENTS GENERAL ........................2-1 2.1.1 General Specifications ..................2-1 2.1.2 Paper Specifications ..................2-3 2.1.3 Printable Area ....................2-6 SPECIFICATIONS LIST ....................2-7 Confidential...

  • Page 23: General

    100 to 120 VAC, 50/60 Hz (U.S.A./Canada) Power Source 220 to 240 VAC, 50/60 Hz (Europe/Asia) Power Consumption U.S.A. models European/Asian/Oceanian models MFC3360C Minimum: Standby: Peak: 27 W 26 W FAX1960C Minimum: Standby: Peak: 30 W FAX1860C Minimum: Standby: Peak: 27 W Confidential...
  • Page 24 Dimensions (W x D x H) Models with handset 407 x 292 x 214 mm (16.0 x 11.5 x 7.8 inches) 407 x 490 x 325 mm (16.0 x 19.3 x 12.8 inches) (with document support and document tray opened) 292 mm (11.5 inches) 407 mm (16.0 inches) 490 mm (19.3 inches)

  • Page 25: Paper Specifications

    2.1.2 Paper Specifications Recommended Paper Brother Paper Paper Type Item Paper Type Item Letter Plain BP60PL A4 Plain BP60PA Letter Glossy BP61GLL A4 Glossy BP61GLA Letter Inkjet (Photo Matte) BP60ML A4 Inkjet (Photo Matte) BP60MA 4 x 6 inch Glossy Photo...
  • Page 26 Paper Weight, Thickness and Capacity Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 g/m 0.08 to 0.15 mm 100* (17 to 32 lb) (0.003 to 0.006 inch) Inkjet Paper 64 to 200 g/m 0.08 to 0.25 mm (17 to 53 lb) (0.003 to 0.01 inch) Glossy Paper...
  • Page 27 Do not use paper or envelopes: that are damaged, curled, wrinkled, or irregularly shaped 2 mm (0.08 inch) or longer 2 mm (0.08 inch) or longer that are extremely shiny or highly textured that were previously printed by a printer that cannot be arranged uniformly when stacked that are made with a short grain Do not use envelopes:...

  • Page 28: Printable Area

    2.1.3 Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes unprintable area Paper (1) Top (2) Bottom (3) Left (4) Right 3 mm (0.12 inch)

  • Page 29: Specifications List

    2.2 SPECIFICATIONS LIST AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C GENERAL Print Head BH7 (KKCCMMYY) 47 nozzles x 2 lines / each color Technology Inkjet Scanning Method CPU Speed RISC 133MHz Back up Clock Operating 5 - 35 (20 - 33) degrees Centigrade...
  • Page 30 AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C ADF (pages) Yes (20) Paper Capacity 100 (80g/m2) (sheets) Output Paper 50 (80g/m2) Capacity (sheets) Brother Paper LETTER Plain A4 Plain LETTER Plain (for Plain, Glossy and LETTER A4 Glossy...
  • Page 31 AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C Ink Gauge Indication -In ink key -In ink key -Status Monitor -Status Monitor Download only LIST/REPORT Activity Report / Yes (up to 200) Journal Report Transmission Verification Report Help List...
  • Page 32 AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C MTTR (Mean Time To 30 minutes be Repaired) TELEPHONE Handset Yes (Non detachable) Digital Cordless Yes (Non Handset detachable) Hook Duplex Speaker Phone Chain Dialing Automatic Redial 1 time / 5...
  • Page 33 Zealand / Singapore / Hong Kong only COLOR FAX Modem Speed (bps) 33600bps (Fax) Transmission Speed Approximately 3 seconds (Brother#1, MMR) (seconds) ITU-T Group Super G3 Coding Method Monochrome : MH/MR/MMR / Color : JPEG FAX/TEL Switch (Hook key) (by H/S)
  • Page 34 Up to 170 pages Up to 250 pages (ITU-T Test Chart #1 / MMR) Memory Transmission Up to 200 pages Up to 300 pages (MMR) (Brother Chart / MMR) ECM (Error Correction Mode) Broadcasting Yes (160 locations) (Speed+OneTouch+M anual) Manual Broadcasting...
  • Page 35 Index Card (127x203mm/5x8"), Photo L (89x127mm/3.5x5"), Photo 2L (127x178mm/5x7"), Post Card 1 (100x148mm/3.9x5.8"), Post Card 2 (Double)(148x200mm/5.8x7.8"), C5 Envelope, Com-10, DL Envelope, Monarch, JE4 Envelope Media Type Plain, Inkjet, Brother Photo, Other Photo Transparency (Paper Tray) Print Paper Margin Borderless (upper, lower, left,...
  • Page 36 2 in 1 / 4 in 1 (A4/LETTER, Monochrome only) Paper Handling Size LETTER, LEGAL, A4, A5, 100x150mm(4x6") (Paper Tray) Media Type Plain, Inkjet, Brother Photo, Other Photo Transparency (Paper Tray) Print Paper Margin 3,3,3,3mm / 0.12, 0.12, 0.12, 0,12" (upper, lower, left,...
  • Page 37 AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C Scan to E-mail Yes (Scan Key) Scan to File Yes (Scan Key) Scan speed Maximum 3.81 / 8.49 seconds (LETTER) (Monochrome / Color Maximum 4.05 / 9.03 seconds (A4) @100dpi)
  • Page 38 AREA Europe Asia / Oceania Model name MFC3360C FAX1860C FAX1960C Others Cordless Handset Up to 4 Remote Set Up (USB) Confidential 2-16...
  • Page 39 CHAPTER THEORY OF OPERATION Confidential...
  • Page 40 CHAPTER 3 THEORY OF OPERATION This chapter gives an overview of the scanning and printing mechanisms as well as the sensors, actuators, and control electronics. It aids in understanding the basic principles of operation as well as locating defects for troubleshooting. CONTENTS OVERVIEW .........................3-1 MECHANICAL COMPONENTS...................3-2...

  • Page 41: Overview

    3.1 OVERVIEW Cordless Host handset Control Backup Cordless panel interface battery Fax Control Section Printer Control Section SDAA Print data Speaker Paper feeding Line Handset MJ PCB Scanner Ink jet printer unit Power mechanism - CIS unit supply - Head/carriage unit - Paper feed - Scanner motor - Carriage PCB with...

  • Page 42: Mechanical Components

    3.2 MECHANICAL COMPONENTS This machine consists of the following mechanisms and uses three motors, two encoders, various sensors, and thermistors. Document path Document feeding and ejecting mechanism SCANNER MECHANISM Document scanning mechanism (Front) Ink supply and ink jet mechanism Head maintenance mechanism Carriage drive mechanism PRINTING MECHANISM...

  • Page 43: Scanner Mechanism

    Scanner Mechanism - Document feeding and ejecting Scanner motor (See Section 3.2.1.) mechanism (stepping motor) (See Section 3.2.1.1.) - Document scanning mechanism (See Section 3.2.1.2.) Printing Mechanism - Ink supply and ink jet mechanism (See Section 3.2.2.) (See Section 3.2.2.1.) - Head maintenance mechanism Paper feed motor (head capping, carriage lock, purge, head...
  • Page 44 3.2.1 Scanner Mechanism 3.2.1.1 Document feeding and ejecting mechanism This mechanism consists of the document support, automatic document feeder (ADF), document feed roller, document ejection roller, and document sensors. (For details about the sensors, refer to Section 3.2.3.) Placing documents face down on the rear cover and starting the scanning operation activate the scanner motor so that the ADF (consisting of the document separation roller and ADF parts) feeds the documents into the machine, starting from the bottom (first page), page by page.

  • Page 45: Printing Mechanism

    3.2.2 Printing Mechanism The printing mechanism consists of the following. Ink supply and ink jet mechanism (Section 3.2.2.1) Head maintenance mechanism (Section 3.2.2.2) Carriage drive mechanism (Section 3.2.2.3) Paper pulling-in, registration, feeding and ejecting mechanisms (Section 3.2.2.4) The ink supply mechanism supplies ink to the head/carriage unit, in which the ink jet mechanism sprays ink droplets from the head nozzles onto paper.

  • Page 46: 1 ] Overview

    3.2.2.1 Ink supply and ink jet mechanism [ 1 ] Overview The ink supply and ink-jet mechanism consists of the head/carriage unit, four ink cartridges, ink refill assembly, and ink supply tubes. The head/carriage unit scans the surface of the recording paper, jetting out ink supplied through the ink supply tubes onto the paper to produce images.
  • Page 47 [ 2 ] Features A distinct feature of this machine is the use of ink supply tubes between the ink cartridges and the head/carriage unit. Relieving the head/carriage unit of the task of carrying heavy ink cartridges back and forth across the page, the approach generally adopted by other ink-jet printers, offers the following advantages.
  • Page 48 [ 3 ] Head/carriage unit The head/carriage unit consists of a front end (ink-jet head) and a back end (buffer and air vent unit) as shown below. The front end consists of metal plates laminated together and etched to form ink flow channels. Piezoelectric ceramic actuators generate the spray pressure.
  • Page 49 Front end Front end components and their main roles - Piezoelectric plate Applying a voltage stretches the plate, serving as the actuator for spraying ink. Consisting of thin piezoelectric plates laminated together, this plate can be driven even by a low voltage. - Filter This removes foreign materials from the ink.
  • Page 50 Ink spray function The head employs drop-on-demand ink-jet printing. Print commands to the drive circuit apply a bias voltage to the layer electrodes on the piezoelectric ceramic surface stretching the elements perpendicular to that surface. Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape, sucking ink into the corresponding channels*.
  • Page 51 Back end Damper ASSY (Black) Right chamber Left chamber Damper ASSY (Yellow) Right chamber Shut-off valves Left chamber Air vent unit Damper ASSY (Cyan) Left chamber Right chamber Damper ASSY (Magenta) (Air vent rods) (Air vent cap) Left chamber (A part of maintenance unit) Right chamber (BackEnd) Back end components and their main roles...
  • Page 52 Damping Without damping, ink pressure fluctuations directly affect the size of ink-jet head droplets, risking lower print quality. Each damper assembly has two chambers. The one on the right in the illustration below has a loose film across its top and serves as a damper. The film immediately flexes in and out in response to falls and rises in pressure, adjusting the chamber volume to counteract pressure fluctuations in the ink supply tubes.
  • Page 53 [ Tip: Air bubble growth ] Liquid ink contains trace amounts of air. The amount varies with the pressure on the ink because increasing the pressure raises the ink's ability to absorb air from its surroundings and lowering the pressure forces the ink to give up some of this air. The ink pressure fluctuations caused by the piezoelectric ceramic actuators repeatedly expand and contract any air bubbles, growing them larger gradually.
  • Page 54 [ Tip: What's so bad about air bubble growth? ] Pressure fluctuations do not affect the volume of a liquid (ink), but Boyle's Law says that the volume of a gas (air) varies with the pressure on it. The main issue with air bubbles in the ink flow path is their damping effect, absorbing the pressure from the piezoelectric ceramic actuators and thus degrading ink-jet performance.

  • Page 55: 4 ] Ink Cartridges

    "Pigment-based ink" Previous Brother machines used only dye-based inks. This one switches to a pigment-based ink for black only, reducing fuzziness from print character outlines, boosting resolution for black dots, and producing clearer images on plain paper.
  • Page 56 Ink cartridge components and their main roles - Disc valve S A plastic needle in the refill base opens this valve to supply air to the ink cartridge. Removing the ink cartridge closes this valve to prevent leakage due to ink backflow. - Disc valve D A plastic needle in the refill base opens this valve to allow ink to flow out of the ink cartridge.

  • Page 57: 5 ] Ink Refill Assembly

    [ 5 ] Ink refill assembly Ink refill case Ink cartridge PCB Ink cartridge sensors Cartridge lock levers Ink absorber felt Ink refill base Ink tube joints (3_04) Confidential 3-17...

  • Page 58: 6 ] Ink Supply Tubes

    Ink refill assembly components and their main roles - Ink refill case - Cartridge lock levers - Ink refill base - Ink tube joints - Ink cartridge sensors (on the ink cartridge PCB) - Ink absorber felts Inserting the ink cartridges into the ink refill case and securing them with the cartridge lock levers forces the cartridges' ink supply ports into close contact with the ink refill base to prevent ink leakage.

  • Page 59: Head Maintenance Mechanism

    3.2.2.2 Head maintenance mechanism [ 1 ] Overview The head maintenance mechanism consists of the maintenance unit and the ink absorber box. (See the illustration below.) The maintenance unit has the following mechanisms. - Head capping mechanism (See page 3-21.) - Carriage lock mechanism (See page 3-22.)
  • Page 60 - Purge gear and purge bevel gear These gears transmit the power from the clutch gear (detailed in [ 4 ] later) to the planetary arm. - Planetary arm This switches power to the tube pump or pump switching unit depending on the direction of paper feed motor rotation.

  • Page 61: 3 ] Mechanisms Constituting The Head Maintenance Mechanism

    [ 3 ] Mechanisms constituting the head maintenance mechanism (1) Head capping mechanism When the power is off or the machine is not printing, this mechanism fits the head cap unit (which contains two head caps) tightly over the print head to prevent the head nozzles from drying up and to keep dust off the head nozzle surface.
  • Page 62 (2) Carriage lock mechanism This mechanism locks the head/carriage unit to prevent the head nozzles from getting out of the head cap unit accidentally due to external vibration or impact when the machine is not printing, when the power is off, or during transport. Driving the purge cam causes the carriage lock to pop up in order to lock the head/carriage unit when the head caps are tightly pressed against the ink-jet units.
  • Page 63 (3.1) Switching pump The pump switching unit switches the application target of the negative pressure generated by the pump between the head cap for black ink, the one for color ink, and the air vent cap. When the purge cam is in a head capping position and the carriage lock fits the head cap unit tightly over the print head, the pump switching unit is switched to the opening tube to the atmospheric air so that the pressure in the head caps and air vent cap returns to the normal atmospheric pressure.
  • Page 64 (4) Head wiper mechanism After the purge operation, the purge cam pushes up the head wiper, wiping off any ink remaining on the head nozzle surface as the head/carriage unit moves from right to left. Maintenance unit Head wiper (3_11) Purge cam Confidential 3-24...
  • Page 65 (5) Air removing mechanism Another position of the purge cam shifts the slide cams, producing vertical motion of the air vent rods. Pushing up the air vent rods opens the shut-off valves inside the air vent unit of the head/carriage unit. Simultaneously adding negative pressure from the tube pump removes air trapped in the damper assemblies.

  • Page 66: 4 ] Purge Mechanism Details

    [ 4 ] Purge mechanism details This mechanism draws its power from the paper feed motor on the left side of the engine chassis. Power transmission route from paper feed motor to maintenance unit The paper feed motor drives the PF roller gear L that rotates the paper feed roller. At the right end of the roller (left in the illustration because the view is from the rear) is the PF roller gear R which always meshes with the clutch gear.
  • Page 67 Purge mode In the purge mode, the motor rotational torque is transmitted to the purge gear, purge bevel gear, and planetary arm to drive the pump switching unit or tube pump (depending upon the motor rotational direction). PF roller gear L PF roller gear R Maintenance unit Paper feed motor...
  • Page 68 Switching the power transmission with the planetary arm in the maintenance unit When the paper feed motor is driving the maintenance unit, the counterclockwise (when viewed from the output gear side) rotation meshes the planetary arm with the tube pump; the clockwise rotation, with the purge cam.
  • Page 69 Purge types, ink usage, purge counts, and purge codes Purge Codes (In the maintenance mode, Purge Types Description Ink Usage Purge Counts Function code 76) Normal purge This purge operation removes Black: 0.21 mL Black: 11 dried ink sticking to the head Per color: 0.13 mL Total of nozzles.
  • Page 70 Ink cartridge capacities Ink Cartridge Type Contents Usable Portion Black ink cartridge 18.2 mL Approx. 16.7 mL Starter and spare ink cartridges Color ink cartridges 7.8 mL Approx. 6.3 mL These are the values measured with an actual machine, not the guaranteed ones. Number of printable pages per ink cartridge Print conditions: 600 x 600 dpi ("Normal"...

  • Page 71: Carriage Drive Mechanism

    3.2.2.3 Carriage drive mechanism The head/carriage unit, which integrates the print head unit and carriage, is supported and guided by the CR guide rail and CR support chassis. The CR timing belt transmits the carriage motor rotation to the head/carriage unit. Clockwise motor rotations move the head/carriage unit to the right; counterclockwise ones to the left.
  • Page 72 Adjusting the print head angle relative to carriage For optimal image printing, the print head nozzle array must be perpendicular to the head/carriage unit's line of travel. Manufacturing limitations, however, make perfect alignment impossible during mass production. The angle must be adjusted at the individual machine level. The following describes this adjustment mechanism's components and their roles.
  • Page 73 CR guide rail and support chassis between three levels for "Brother premium glossy photo paper," "thick paper and envelopes" and "other types of paper" in order to bring the optimum distance between the head nozzle surface and paper.
  • Page 74 As listed below, the printer driver on the connected PC or the paper type setting on the machine controls the slider cams to determine the height of the head/carriage unit. Adjustment for: Controlled by: Brother premium glossy Thick paper and envelopes photo paper Printer driver (in printing from PC)

  • Page 75: Paper Pulling-In, Registration, Feeding And Ejecting Mechanisms

    3.2.2.4 Paper pulling-in, registration, feeding and ejecting mechanisms These mechanisms are driven by a single paper feed motor located on the left side of the engine chassis via a gear train. (See the illustration on the next page.) The following illustration is a cross-sectional view of the machine viewed from the left. Place the recording paper face down in the paper tray.
  • Page 76 Power transmission route and motor rotational direction The rotation torque of the paper feed motor is transmitted via the PF roller gear L and paper feed roller to the PF roller gear R which always meshes with the clutch gear, as described in Section 3.2.2.2, [ 4 The clutch gear also meshes with the SF changeover gear, HS changeover gear, or purge gear when...
  • Page 77 Normal SF mode High-speed feed mode Purge mode Paper feed motor [CCW/CW] [CW] [CW/CCW] Motor rotation Clockwise CCW: Counterclockwise PF roller gear L Paper feed roller [Reverse/Forward] [Forward] [Forward/Reverse] PF roller gear R Clutch gear Switching to normal SF mode, high-speed feed mode, or purge mode SF changeover gear...
  • Page 78 Normal SF mode 1st stage The paper feed motor rotates counterclockwise (when viewed from the output gear side) and its rotational torque is transmitted to the PF roller gear L that rotates the paper feed roller in the reverse direction. (See the illustration on page 3-36.) At the right end of the paper feed roller is the PF roller gear R that always meshes with...
  • Page 79 Other controls Paper feed position and speed control A PF encoder disk with the resolution of 300 dpi (0.084 mm pitch) is mounted on the PF roller gear L. The PF encoder sensor uses it to generate a signal indicating the gear rotation speed--in other words, the paper feed roller speed--to the controller for use in controlling paper feed position and speed.

  • Page 80: Sensors And Actuators

    3.2.3 Sensors and Actuators This machine uses the following sensors and thermistors. Sensor Name Sensor Type Location Document front sensor Photosensor On the control panel PCB Document rear sensor Photosensor Ink cartridge cover switch Mechanical switch On the inner frame Upper jam clear cover switch Mechanical switch Paper width sensor (media sensor)
  • Page 81 • The casing internal temperature thermistor monitors the temperature inside the machine. With this thermistor signal, the controller determines the periodical automatic purge interval since the casing internal temperature is almost equal to the ambient temperature of ink inside the ink cartridges.
  • Page 82 Document front sensor Document rear sensor Document front Document rear sensor actuator sensor actuator Ink cartridge cover switch Upper jam clear cover switch Hook switch actuator* (Control panel PCB) Hook switch* (Hook switch PCB)* (Sensors&Actuators_1) *For models with handset (Carriage PCB on which the head thermistor is also mounted) Paper width sensor CR encoder sensor...

  • Page 83: Control Electronics

    3.3 CONTROL ELECTRONICS 3.3.1 Components The following illustration shows the hardware components. The corresponding wiring diagrams appear in Appendix Power supply AC line 4-wire Antenna 2-wire Line MJ PCB SDAA 2-wire External telephone 18-wire Cordless PCB 2-wire Speaker Main SDRAM ASIC Control panel PCB 7-wire...
  • Page 84 CHAPTER ERROR INDICATION AND TROUBLESHOOTING Confidential...
  • Page 85 CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING This chapter details error messages and codes that the incorporated self-diagnostic functions display if any error or malfunction occurs. If any error message appears, refer to this chapter to find which components should be checked or replaced. The latter half of this chapter provides sample problems that could occur in the main sections of the machine and related troubleshooting procedures.
  • Page 86 [ 3 ] Head/carriage unit drive and purge mechanisms ........4-43 [ 4 ] Print head mechanism................4-44 [ 5 ] Sheet feeder (SF) mechanism..............4-45 [ 6 ] Paper feeding mechanism..............4-45 [ 7 ] Speaker....................4-45 [ 8 ] Control panel..................4-46 [ 9 ] PCBs......................4-46 [ 10 ] Adjustments/data in the memories............4-47 Confidential...

  • Page 87: Error Indication

    4.1 ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for equipment errors. 4.1.1 Equipment Errors If an equipment error occurs in the machine, the machine emits an audible alarm (five short beeps twice) and shows the error message on the LCD.
  • Page 88 Error Message Cause Action Comm. Error Poor phone line quality Send the fax again or connect the caused a communications machine to another telephone line. If error. the problem continues, call the telephone company and ask them to check your phone line. Cover Open The upper jam clear cover is Open the upper jam clear cover and...
  • Page 89 Error Message Cause Action Init Unable XX * The machine has a Open the upper jam clear cover and mechanical problem. remove any foreign objects inside the machine. If the error message persists, see Chapter 5, Section 5.1 A foreign object such as a "TRANSFERRING RECEIVED FAX clip or ripped paper is in the DATA"...
  • Page 90 Error Message Cause Action Do one of the following: No Paper Fed The machine is out of paper or paper is not properly • Refill the paper in the paper tray, and then press Black Start (Mono Start) loaded in the paper tray. or Color Start.
  • Page 91 Tel Disabled (FAX1960C) Disconnect the machine from the power (FAX1960C only) source and after several minutes, reconnect it. (The machine can retain fax data stored in the memory for approximately 24 hours even if it is turned off.) Wrong Paper Size Paper is not the correct size.
  • Page 92 Error Message Cause Action Line in use Another person is on the Wait until the line is free. phone with machine’s (base unit) speaker phone or other cordless handset. <Low Battery> The battery of the cordless Charge the battery. handset is low. Put handset on cradle No Caller ID No caller ID is recorded.

  • Page 93: 2 ] Error Codes Contained In "Machine Error X X" Messages

    [ 2 ] Error codes contained in "MACHINE ERROR X X" messages Using Function code 82 (described in Chapter 9, Section 9.1.4.22) displays the most recent error in the format of "MACHINE ERROR XX." The XX represents one of the error codes listed in this section.
  • Page 94 Error Code Symptom Probable Cause Solution (Hex) The casing internal Main PCB defective Replace the main PCB. temperature thermistor has Casing internal detected abnormal Replace the ink refill temperature in the temperature thermistor ASSY. machine. defective Not used. The head drive voltage has Piezoelectric ceramic Replace the head/carriage not dropped from the high...
  • Page 95 Error Code Symptom Probable Cause Solution (Hex) The number of performed Purge counter overflown Replace both the ink purge sequences has reached absorber box and the limit. flushing box and reset their counters. (When The ink absorber box may you need to replace the be filled with drained ink.
  • Page 96 Error Code Symptom Probable Cause Solution (Hex) The purge cam switch does Planetary arm assembly Set the maintenance unit not come ON or OFF even not engaged correctly into place. after the purge cam has If the planetary arm does been driven by the not move smoothly, specified number of pulses.
  • Page 97 Error Code Symptom Probable Cause Solution (Hex) Foreign materials in the Remove foreign materials. The tube pump rotates machine abnormally. Clutch gear broken Replace the clutch gear. PF encoder disk being in Replace the PF encoder contact with the inner disk.
  • Page 98 Error Code Symptom Probable Cause Solution (Hex) Not used. 58, 59 Foreign materials in the Remove foreign materials. The purge cam stops machine abnormally when it is in operation. Clutch gear broken Replace the clutch gear. PF encoder disk being in Replace the PF encoder contact with the inner disk.
  • Page 99 Error Code Symptom Probable Cause Solution (Hex) Not used. Replace the carriage PCB Paper width sensor (media Paper width sensor ASSY. sensor) error. defective Replace the carriage PCB Head flat cables broken ASSY. Main PCB defective Replace the main PCB. 63-7D Not used.
  • Page 100 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Paper is not correctly Reload paper. set in the paper tray (The registration sensor detects paper abnormally Bank ASSY deformed Replace the bank ASSY. early in paper feeding operation in the normal SF mode.) (The registration sensor sticks to ON in the high-...
  • Page 101 Error Code Symptom Probable Cause Solution (Hex) Recording paper jam. Recording paper not Instruct the user to load loaded correctly the recording paper (Even after paper pulling-in correctly. operation, the registration sensor is still OFF.) Jam clear cover not set Set the jam clear cover correctly into place.
  • Page 102 Error Code Symptom Probable Cause Solution (Hex) Abnormal load applied to Replace the PF-related The paper feed motor the paper feed roller gear(s). stops suddenly. PF-related gear(s) broken PF encoder disk stained or Replace the PF encoder scratched disk. PF encoder sensor Replace the PF encoder defective PCB.
  • Page 103 Error Code Symptom Probable Cause Solution (Hex) The paper feed motor is Software malfunction Open and close the upper being driven and cannot be jam clear cover. stopped. Unplug and plug the AC cord. 90-A0 Not used. Ink cartridge cover is open. Ink cartridge cover/ Replace the ink cartridge upper jam clear cover...
  • Page 104 Error Code Symptom Probable Cause Solution (Hex) FAX scanning failure CIS defective Replace the document (1st time). pressure bar. White reference film stained on the document FAX scanning failure Replace the CIS unit. pressure bar (retry). Main PCB defective Replace the main PCB. Mismatch between the type CIS unit of the improper Replace the CIS unit with...
  • Page 105 Error Code Symptom Probable Cause Solution (Hex) Write error in EEPROM The base ID code and Reregister the cordless of the cordless handset. * cordless handset ID handset ID code. code registered are Replace the cordless mismatched. handset Replace the cordless PCB.

  • Page 106: Communications Errors

    4.1.2 Communications Errors If a communications error occurs, the machine: emits an audible alarm (intermittent beeping) for approximately 4 seconds, displays the corresponding error message, and prints out the transmission verification report if the machine is in sending operation. Confidential 4-20...
  • Page 107 Definition of Error Codes on the Communications List (1) Calling Code 1 Code 2 Causes Wrong number called. No dial tone detected before start of dialing. Busy tone detected before dialing. 2nd dial tone not detected. No loop current detected.* Busy tone detected after dialing or called.
  • Page 108 (3) Compatibility [checking the NSF and DIS] Code 1 Code 2 Causes Remote terminal only with V.29 capability in 2,400 or 4,800 bps transmission. Remote terminal not ready for polling. Remote terminal not equipped with password function or its password switch OFF. Remote terminal not equipped with or not ready for confidential mailbox function.
  • Page 109 (4) Instructions received from the remote terminal [checking the NSC, DTC, NSS, and DCS] Code 1 Code 2 Causes Illegal coding system requested. Illegal recording width requested. ECM requested although not allowed. Polled while not ready. No document to send when polled. Nation code or manufacturer code not coincident.
  • Page 110 (6) ID checking Code 1 Code 2 Causes Password plus "lower 4 digits of telephone number" not coincident. Password not coincident. Polling ID not coincident. (7) DCN reception Code 1 Code 2 Causes DCN received. (8) TCF transmission/reception Code 1 Code 2 Causes Fallback impossible.
  • Page 111 (9) Signal isolation Code 1 Code 2 Causes Unable to detect video signals and commands within 6 seconds after CFR is transmitted. Received PPS containing invalid page count or block count. (10) Video signal reception Code 1 Code 2 Causes Error correction sequence not terminated even at the final transmission speed for fallback.
  • Page 112 (11) General communications-related Code 1 Code 2 Causes Unable to receive the next-page data. Unable to receive polling even during turn-around transmission due to call reservation. PC interface error. Communication canceled by pressing the STOP key before establishment of FAX communication*. Communication canceled by pressing the STOP key after establishment of FAX communication*.

  • Page 113: Troubleshooting

    4.2 TROUBLESHOOTING 4.2.1 Introduction This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
  • Page 114 Recording paper Check that: (1) A recommended type of recording paper is used. (2) The recording paper is not dampened. Ink cartridges (1) Check that all of four ink cartridges are loaded. Head/carriage unit (1) Repeat the purging operation (Function code 76) several times. (Refer to Chapter 9, Section 9.1.4.20.) (2) Clean the print surface of the head/carriage unit.

  • Page 115: Troubleshooting Based On Problem Type

    4.2.4 Troubleshooting Based on Problem Type [ 1 ] Control panel and LCD problems Problem Check: • Panel-main harness (1) LCD shows nothing. • Monochrome LCD and its flat cable • Control panel PCB • Power supply PCB • Main PCB •...

  • Page 116: 3 ] Communications Problems

    [ 3 ] Communications problems Problem Check: (1) No tone is transmitted. • Main PCB • MJ PCB [ 4 ] Paper/document feeding problems Problem Check: • Sensors by using Function code 32 in the maintenance mode (1) The "Enter Fax No." message (Refer to Chapter 9, Section 9.1.4.8.)

  • Page 117: 5 ] Print-Image Problems

    [ 5 ] Print-image problems If there is any problem with any image printed, first make a copy using the machine. If the copied image is normal, the cause of the problem may be the sending station (e.g., remote FAX terminal and PC);...
  • Page 118 Problem Action to be taken (1) Completely blank At the scanner Check that the document is placed facing in the correct direction. In ADF scanning, is the document placed face down in the rear cover? Check the following components: - CIS flat cable, CIS unit - Main PCB (2) Random color At the printer...
  • Page 119 Problem Action to be taken (4) Light At the scanner Check the following components: - CIS unit - Main PCB At the printer Check the following components: - Ink cartridges - Head/carriage unit and carriage PCB ASSY - Main PCB - Power supply PCB - Head property info (Refer to Chapter 9, Section...
  • Page 120 Problem Action to be taken (7) Ink splash Printer • Perform the purging operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.1.4.20.) • Check the ink cartridges. Any of them has run out of ink or the ink viscosity has been increased, so replace it.
  • Page 121 Problem Action to be taken (10) White horizontal streaks • Perform the purging operation (Function code 76) several times to remove dust or air bubbles from its nozzles. (Refer to Chapter 9, Section 9.1.4.20.) • Replace the head/carriage unit. • Check the paper feed-related rollers. •...

  • Page 122: 6 ] Pc-Driven Printing Problems

    [ 6 ] PC-driven printing problems Problem Action to be taken (1) PC-driven printing is • Interface with the host computer impossible. • PC interface cable • Main PCB • USB interface • Network interface Confidential 4-36...

  • Page 123: Problems Encountered Frequently In The Past

    4.2.5 Problems Encountered Frequently in the Past This section lists the four problems most frequently encountered during on-site service in the past. - Paper jams - Error message "MACHINE ERROR 4F" - Ink-related problems - Auto document feeder (ADF) failure [ 1 ] Paper jams A paper jam may occur not only due to machine malfunction but also to the user's actions.

  • Page 124: 2 ] "Machine Error 4F" Error Message

    [ 2 ] "MACHINE ERROR 4F" error message The error message "MACHINE ERROR 4F" appears if the head drive voltage drops from the high to low level in an abnormally short period. The source of the problem is mainly the head/carriage unit.

  • Page 125: 4 ] Auto Document Feeder (Adf) Malfunction

    Problems due to machine malfunction Check Possible causes Problems that may result Head/carriage unit Dot missing occurs on the - Air bubbles, high viscosity ink, or printout. foreign materials have found their way into the head/carriage unit. The machine will not be able to - Head flat cables are broken.
  • Page 126 Problems due to machine malfunction Check Possible causes Problems that may result The spring plates of the ADF parts Documents will stop halfway are deformed. through feeding. The ADF parts are deformed or Two or more sheets of worn. documents will be fed through at once.

  • Page 127: Possible Component Defects And Resulting Problems

    4.2.6 Possible Component Defects and Resulting Problems This section lists possible component defects and what happens due to them. It also describes what happens if the necessary adjustments or data settings into the memories is not made. [ 1 ] ADF mechanism Defective component Result Error codes...

  • Page 128: 2 ] Scanner Mechanism

    [ 2 ] Scanner mechanism Defective component Result Error codes CIS unit - Any of the following images may appear on the printout: - When the power is turned on, abnormal noises will be heard from the machine. - Any of the following errors occurs: - Dark level offset data level error for scanning - Gain control data level error for scanning - Scan area right/left edge detection error...

  • Page 129: 3 ] Head/Carriage Unit Drive And Purge Mechanisms

    [ 3 ] Head/carriage unit drive and purge mechanisms Defective component Result Error codes - Any of the following images may appear on the Head/carriage unit printout: - The head/carriage unit will not be able to travel Carriage motor 30, 31, 32, normally.

  • Page 130: 4 ] Print Head Mechanism

    Defective component Result Error codes - Any of the following images may appear on the Maintenance unit printout: Head caps or wiper - The tube pump will not draw out ink from the head Tube pump nozzles. Purge cam switch - The purge cam switch will not detect the purge cam 50, 51, 52 ON/OFF timing.

  • Page 131: 5 ] Sheet Feeder (Sf) Mechanism

    [ 5 ] Sheet feeder (SF) mechanism Defective component Result Error codes Bank ASSY - Two or more sheets of paper will be fed at once. 82, 83, 88 (shown on page 4-37) - No paper will be fed. [ 6 ] Paper feeding mechanism Defective component Result Error codes...

  • Page 132: 8 ] Control Panel

    [ 8 ] Control panel Defective component Result Error codes Rubber keypad - Keys will not work. Control panel PCB - The LCD will show nothing. - Keys will not work. - The LEDs will not light. [ 9 ] PCBs Defective component Result Error codes...

  • Page 133: 10 ] Adjustments/Data In The Memories

    [ 10 ] Adjustments/data in the memories Adjustment/data setting error in the Error Result Refer to: following codes components: EEPROM - The machine will not work as - Chapter 9, customizing code specified for that model or that Section 9.1.4.18 shipping destination.
  • Page 134 Adjustment/data Error setting not Result Refer to: codes performed Alignment of - The following image may appear on - Chapter 7, vertical print lines the printout: Section 7.2, [ 6 ] - Chapter 9, Section 9.1.4.14 Confidential 4-48...
  • Page 135 CHAPTER TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR Confidential...
  • Page 136 CHAPTER 5 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR This chapter describes how to transfer data left in the machine to be sent for repair. The service personnel should instruct end users to follow the transfer procedure given in this chapter if the machine at the user site cannot print received data due to the printing mechanism defective.
  • Page 137 5.1 TRANSFERRING RECEIVED FAX DATA When the machine at the user site requires to be repaired, unplugging the power cord from the wall socket for sending the machine for repair will lose received FAX data if unprinted and left in the machine.
  • Page 138 (8) Enter the telephone number of the receiver machine and press the OK key again. NOTE: Be sure to type the telephone number with the numerical keys. No speed dialing is allowed in this procedure. The machine displays the "ACCEPTED" for approx. two seconds and starts dialing to transfer data.
  • Page 139 Cover page sample End page sample Confidential...
  • Page 140 CHAPTER DISASSEMBLY/REASSEMBLY AND LUBRICATION Confidential...
  • Page 141 CHAPTER 6 DISASSEMBLY/REASSEMBLY AND LUBRICATION This chapter details procedures for disassembling and reassembling the machine together with related notes. The disassembly order flow provided enables you to see at a glance the quickest way to get to component(s) involved. At the start of a disassembly job, you check the disassembly order flow that guides you through a shortcut to the target components.
  • Page 142 6.1.15 Head/Carriage Unit and Ink Refill ASSY ............6-38 6.1.16 Engine Unit and Flushing Box.................6-50 6.1.17 Ink Absorber Box....................6-54 6.1.18 Components on the Engine Unit (Maintenance unit, Mode switching lever & clutch gear ASSY, Carriage motor, Inner chute ASSY, Registration sensor PCB, PF encoder PCB, Paper feed motor, Paper pull-in gear shaft, and Paper pull-in roller holder) ................6-55 6.1.19 Paper Tray ASSY...................6-61...

  • Page 143: Disassembly/Reassembly

    6.1 DISASSEMBLY/REASSEMBLY Safety Precautions To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Before replacing parts or units, unplug the power cord and telephone line. In particular, when having access to the power supply inside the machine, make sure that the power cord is unplugged from the electrical outlet;...

  • Page 144: Tightening Torque

    Tightening Torque Location of screw Screw type Q'ty Tightening torque N•m (kgf•cm) 0.40 ±0.1 (4 ±1) Hook switch actuator support* Taptite, cup B M3x10 0.70 ±0.1 (7 ±1) Side cover R Taptite, bind B M4x12 0.70 ±0.1 (7 ±1) Rear cover Taptite, bind B M4x12 0.40 ±0.1 (4 ±1) Charge PCB*...

  • Page 145: Preparation

    Preparation Prior to proceeding with the disassembly procedure, (1) Unplug the following: - Power cord from the electrical outlet - Modular jack of the telephone line from the machine - Modular jack of the curled cord* (and remove the handset* - USB cable, if connected (not shown below) - Modular jack of the external telephone set if connected (not shown below) (2) Remove the following:...

  • Page 146: How To Access The Target Component

    How to Access the Target Component • On the next page is a disassembly flowchart which helps you access the target components. To remove the maintenance unit, first find it on the flowchart and note its number ( in this case). To access it, you need to remove all the parts above the maintenance unit on the flowchart ( through in this case) before the unit itself can be removed.

  • Page 147: Disassembly Flowchart

    Disassembly Flowchart Disassembly/reassembly standard time (seconds) Preparation 75/35 6.1.19 Document support Hand set Paper tray ASSY - Paper tray cover Document tray - Paper tray extension - Paper tray and base pad Ink cartridges Cordless handset - Bank ASSY 10/10 10/10 20/10 10/10...
  • Page 148 6.1.1 Lower Jam Clear Cover, Handset Mount* , and Blank Cover* For models with handset For models with cordless handset (1) Pull the lower jam clear cover to unlatch the two lock arms at both sides. (2) Open the control panel ASSY. (3) Release the retainer provided on the handset mount* (blank cover* ) from the boss on the...

  • Page 149: Hook Switch Actuator And Its Support (For Models With Handset)

    6.1.2 Hook Switch Actuator and its Support (for models with handset) (1) Lightly press the lock arm to the rear, slide the hook switch actuator to the left, release its right end from the support, and take the actuator out of the support. The actuator spring also comes off.

  • Page 150: Side Cover R

    6.1.3 Side Cover R (1) Open the ink cartridge cover. (2) Remove the screw from the side cover R and take the cover off the inner frame. Side cover R Taptite, bind B M4x12 Hooks Inner frame Upper jam clear cover Rear cover Ink cartridge cover (6_05)

  • Page 151: Rear Cover And Charge Pcb

    6.1.4 Rear Cover and Charge PCB* *Only for models with cordless handset For models with handset (1) Open the control panel ASSY. (2) Open the upper jam clear cover and pull up the right end to remove the cover. (3) Remove the four screws from the rear cover and take it off. Taptite, bind B M4x12 Upper jam clear cover...
  • Page 152 For models with cordless handset (1) Open the control panel ASSY. (2) Open the upper jam clear cover and pull up the right end to remove the cover. (3) Remove the four screws from the rear cover and take it off. NOTE: Do not pull the rear cover away from the machine since it is connected to the main PCB with a short charge harness.

  • Page 153: Document Chute Assy (With Control Panel Assy)

    6.1.5 Document Chute ASSY (with Control Panel ASSY) (1) Disconnect the following flat cable and harnesses from the main PCB. NOTE: After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited. When connecting the flat cable(s), do not insert it at an angle. After insertion, check that the cable is not at an angle.
  • Page 154 Assembling Notes • Before mounting the document chute ASSY (with the control panel ASSY), make sure that the following flat cable and harnesses are routed through the cable guides on the document chute as shown below. - CIS flat cable - Scanner motor harness - Hook switch harness* - Panel-main harness...

  • Page 155: Control Panel Assy

    6.1.6 Control Panel ASSY Press the left arm of the control panel ASSY inwards to release the boss from the document chute and lift the ASSY up and off the document chute. *For models with handset Control panel ASSY Boss Scanner motor harness Hook switch...
  • Page 156 *For models with TAD Document pressure bar Center tab Document front sensor actuator Plate spring "a" Separation rubber ADF parts Rubber holder Coil spring Spring Document rear sensor actuator "c" "b" Cable guide groove Spring "c" Panel rear cover "b" Document front sensor Document rear sensor Control panel PCB...
  • Page 157 6) To remove the rubber keypads, take them up. 7) To remove the LCD, pull the lock arms outwards. Lock arm Lock arm (6_13) 2 latches Assembling Notes • Before setting the LCD back to the control panel, wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth.
  • Page 158 • When assembling the ADF parts, be careful with the following (see the illustration below): - Section "x" provided on the bottom of the rubber holder should be fitted in opening "y" in the panel rear cover. - The fork-like ends of the plate spring should be inserted in sections "z." Rubber holder Section "x"...

  • Page 159: Components On The Document Chute Assy

    6.1.7 Components on the Document Chute ASSY (Scanner grounding plate, Scanner drive unit, Document separation roller, Scanner motor, Document feed roller, Document ejection roller, CIS unit, Document pressure rollers, Pinch rollers, and Hook switch PCB*) *For models with handset Scanner grounding plate (1) Place the document chute ASSY upside down.
  • Page 160 Document separation roller, scanner drive unit, and scanner motor (3) Pull the lock arm in the direction of the arrow shown below and slightly slide the separation roller gear to the left. Then take the document separation roller out of the document chute. (4) Take the scanner motor harness out of the cable guides provided on the top of the document chute.
  • Page 161 Document feed roller and document ejection roller (8) At the left end of the document feed roller on the underside of the document chute, press the latch of the roller gear outwards with the tip of a flat screwdriver and pull out the gear and bushing.
  • Page 162 CIS unit NOTE: The scanner drive unit and document feed roller should be removed beforehand. (10) Unlatch the front end of the glass stopper and slide it to the rear. (11) Remove the CIS glass. NOTE: When removing the CIS glass, protect it from dust or fingerprints. If it is stained, wipe fingerprints or dust off the CIS glass.
  • Page 163 (13) Lift up the CIS unit, taking care not to drop the two CIS spacers. NOTE: Take care not to lose the spacers. (14) Remove the CIS springs. CIS spacer CIS unit CIS spacer CIS flat cable CIS springs Document chute Opening (through which the CIS flat cable should...
  • Page 164 Document pressure rollers and pinch rollers (15) Press latches "a" to the rear and remove the document pressure rollers and their shaft. The pressure roller springs also come off. (16) Press latches "b" to the rear and remove the pinch rollers and their shaft. The pinch roller spring also comes off.
  • Page 165 Hook switch PCB* (17) Remove the screw from the hook switch PCB. (18) Unlatch the hook switch PCB. *For models with handset Taptite, cup B Document chute M3x10 Hook switch PCB* Latch (6_22) Assembling Notes • Before mounting the scanner drive unit on the document chute, route the CIS flat cable on the underside of the document chute.

  • Page 166: Antenna & Cordless Pcb Assy (For Models With Cordless Handset)

    6.1.8 Antenna & Cordless PCB ASSY (for models with cordless handset) (1) Remove the two TORX screws from the cordless PCB shield and take it off the PCB. (2) Remove the screw that secures the grounding wire and the main PCB shield together. (3) Disconnect the cordless PCB flat cable from the PCB.
  • Page 167 Assembling Notes • Route the antenna wire, cordless PCB flat cable, and grounding wire as shown below. This side of the crimp terminal should face up. Main PCB Cable guide Main PCB shield Grounding wire Cordless PCB flat cable The crimp terminal should not override this line drawn from the main PCB's front edge.

  • Page 168: Speaker

    6.1.9 Speaker (1) Disconnect the speaker harness from the main PCB. (2) Remove screw "a" from the grounding plate S and loosen screw "b" on the main PCB shield. Then turn the grounding plate in the direction of the arrow shown below. (3) Pull the speaker and its spring up and out of the lower cover.

  • Page 169: Ink Cartridge Cover

    6.1.10 Ink Cartridge Cover (1) Open the ink cartridge cover. (2) Unlatch the upper end of the cover lock and remove it. (3) Lightly lift up the front end of the lower cover and remove the ink cartridge cover. Latch Cover lock Boss Socket...

  • Page 170: Main Pcb

    6.1.11 Main PCB CAUTION: Before accessing the main PCB, make sure that the power cord is unplugged from the electrical outlet and the telephone line is disconnected; otherwise, an electric shock could occur. CAUTION: At the time of removal of the main PCB, untightening screws should be preceded by disconnection of the harnesses and flat cables, and at the time of installation, connection of the harnesses and flat cables, by tightening of screws.
  • Page 171 (5) Disconnect the following harnesses and flat cables from the main PCB. CAUTION: Do not remove the screws from the main PCB before disconnecting harnesses and flat cables. NOTE: After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited.
  • Page 172 (6) Remove screw "c" from the main PCB. (7) Remove screw "a" from the grounding plate S if it has not been removed in Section 6.1.9. (This screw also secures the MJ/PS shield unit.) (8) Lift the main PCB, film, grounding plate S, and shield frame up and off the inner frame. (9) Remove the flat core.
  • Page 173 Assembling Notes • Before mounting the main PCB shield frame, pass the head flat cables through the flat core and put the flat core into place (see the previous page). • Before mounting the main PCB, - put the grounding plate S on the main PCB shield frame and secure it with screw "a" shown on the previous page and - check that the thermal conductor rubbers (two for 200V series, one for other models) are set on the main PCB film.

  • Page 174: Upper Jam Clear Cover Switch, Ink Cartridge Cover Switch, And Backup Battery

    6.1.12 Upper Jam Clear Cover Switch, Ink Cartridge Cover Switch, and Backup Battery* (1) Remove the upper jam clear cover switch by pulling the latches on the inner frame outwards. (2) Remove the ink cartridge cover switch by pulling the latches on the inner frame outwards. (3) Take the backup battery* off the inner fame.

  • Page 175: Inner Frame

    6.1.13 Inner Frame (1) Remove the four screws from the inner frame. (2) Take the ink absorber box out of the inner frame in the direction of the arrow and put it as shown below. NOTE: Do not pull out the two tubes (main drain tube and opening tube to the atmospheric air) from the ink absorber box.
  • Page 176 Assembling Notes • When mounting the inner frame, take care not to deform the PF encoder disk and route the harnesses as shown below. • After mounting the inner frame, check that the PF encoder disk is not bent or deformed through the peep hole shown on the previous page.

  • Page 177: Mj/Ps Shield Unit, Mj Pcb And Power Supply Pcb

    6.1.14 MJ/PS Shield Unit, MJ PCB and Power Supply PCB (1) Remove the two screws ("d" and "e"). (2) Release the bottom of the MJ/PS shield unit from the boss provided on the lower cover and remove the MJ/PS shield unit from the underside of the lower cover. "d"...
  • Page 178 (3) Remove screw "f" from the MJ shield and take it off the lower MJ/PS shield. (4) Remove screw "g" from the MJ PCB and take it off. (5) Remove screw "h" from the power supply shield and take it off. (6) Remove four screws "i"...
  • Page 179 Assembling Notes • When securing the power supply PCB, tighten four "i" screws in the order of shown on the previous page. • When mounting the power supply shield on the lower MJ/PS shield, route the power supply harness through the openings "x" and "y" provided in the power supply shield and lower MJ/PS shield, respectively, as shown on the previous page.

  • Page 180: Head/Carriage Unit And Ink Refill Assy

    6.1.15 Head/Carriage Unit and Ink Refill ASSY During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to remove all four ink cartridges and set the protective part instead (see page 6-3).
  • Page 181 CR encoder strip (1) While lightly pushing the CR encoder strip support on the left end of the engine unit inwards, unhook the right end of the CR encoder strip from the hook. (2) At the left end of the CR encoder strip, align the rectangular hole in the strip with the boss of the strip support and take the strip off.
  • Page 182 Head cover (8) Move the head/carriage unit to position "P" (shown below) by hand. NOTE: If the head/carriage unit does not move, rotate the ejection idle gear clockwise (viewed from the left) by hand to unlock the head/carriage unit and move it to position "P." (9) Unlatch the head cover from the head/carriage unit and pull it up.
  • Page 183 Carriage PCB ASSY (carriage PCB with head flat cables) (10) Unlock the connector on the carriage PCB and disconnect the carriage-head flat cable. NOTE: After disconnecting the flat cable(s), check that each cable is not damaged at its end or short-circuited.
  • Page 184 Head joint and ink refill ASSY (15) Pull out the joint leaf spring to the right to release the head joint. (16) Pull the head joint up and off the head/carriage unit. Remove the head joint rubber (that is a part of the head/carriage unit but may come off with the head joint) and put it on a clean vinyl sheet while taking care not to contaminate it.
  • Page 185 (17) Take out the ink supply tubes routed on the lower cover. (18) While pressing the four lock release levers with your fingers, lift the ink refill ASSY up and out of the lower cover. NOTE: On the back of and below the ink refill ASSY are ink absorber felts that may be stained with ink.
  • Page 186 Head/carriage unit and CR timing belt NOTE: During the removal or installation job for the head/carriage unit, take care not to contaminate the PF encoder disk with ink or grease. (20) While pressing the idle pulley holder to the right, remove the CR timing belt from the carriage motor pulley and idle pulley.
  • Page 187 (23) A head/carriage unit is assigned a property code that represents the properties unique to that head/carriage unit. The property code is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and carriage-head flat cable, respectively.
  • Page 188 NOTE: When storing the head/carriage unit for a long period, be sure to put an air buffer cap on the head/carriage unit and store the unit in the head casing, as shown below. Leaving the head/carriage unit out of the casing will cause the head nozzles and ink supply ports to dry up, resulting in a damaged head.
  • Page 189 • Before mounting the head/carriage unit on the engine unit, be sure to move the front and rear slider cams to the rightmost position to prevent them from scratching or damaging the PF encoder disk. Rear slider cam Head/carriage unit (6_44) Front slider cam •...
  • Page 190 Routing the Head Flat Cables When Mounting the Carriage PCB ASSY 1) Set the FFC support on the head flat cables. - Fit the loop of the head flat cables over the small boss inside the FFC support as shown below. Carriage PCB FFC support Head flat...
  • Page 191 • After mounting the flat cable support plate, pass the ink supply tubes between the tube/cable guide and the lower cover and then through the bent section of the tube support wire as shown below. Black Yellow Tube guides Cyan When routing the ink supply tubes Magenta through these tube guides, do not...

  • Page 192: Engine Unit And Flushing Box

    6.1.16 Engine Unit and Flushing Box During disassembly jobs, except when removing the ink refill ASSY or engine unit (including the maintenance unit), leave the head/carriage unit in the machine. Before removing the head/carriage unit, ink refill ASSY or engine unit, you need to replace all four ink cartridges with the protective part (see page 6-3).
  • Page 193 (5) Take the paper feed motor harness and PF encoder/registration sensor harness out of the harness guides provided on the lower cover. (6) Lift the engine unit up and out of the lower cover in the direction of the arrow shown below, holding the inner chute located beneath the CR guide rail.
  • Page 194 Assembling Notes • Before mounting the engine unit on the lower cover, make sure that the PF encoder/registration sensor harness and the paper feed motor harness are routed through the cable guides on the inner chute as shown on page 6-57.
  • Page 195 • Insert the chassis support into the cutout provided in the right end of the engine chassis (see page 6-50), not between the chassis and the lower cover. • If you replace the engine unit, make adjustments specified in Chapter 7, Section 7.2.

  • Page 196: Ink Absorber Box

    6.1.17 Ink Absorber Box NOTE: Do not remove the ink absorber box unless it needs to be replaced. NOTE: Once the two tubes (main drain tube and opening tube to the atmospheric air) are removed from the ink absorber box for the replacement of the ink absorber box, they will become unusable and new parts will have to be put back in.

  • Page 197: Components On The Engine Unit

    6.1.18 Components on the Engine Unit (Maintenance unit, Mode switching lever & clutch gear ASSY, Carriage motor, Inner chute ASSY, Registration sensor PCB, PF encoder PCB, Paper feed motor, Paper pull-in gear shaft, and Paper pull-in roller holder) Maintenance unit and mode switching lever & clutch gear ASSY (1) Remove the three screws from the maintenance unit--two "a"...
  • Page 198 Carriage motor (6) Remove the carriage motor from the engine unit by removing the two screws. PF encoder/registration CR guide rail sensor harness Screw, bind M3x6 Paper feed motor harness CR support chassis Carriage motor (6_54) Inner chute ASSY, registration sensor actuator, registration sensor PCB, and PF encoder (7) Release the three latches of the inner chute ASSY from the engine unit.
  • Page 199 (9) Turn the registration sensor actuator in the direction of the arrow shown below and take it off the inner chute ASSY. The sensor actuator spring comes off. (10) Take the registration sensor PCB out of the support arms. NOTE: The registration sensor PCB and the PF encoder PCB are assembled with their harnesses.
  • Page 200 (11) At the left end of the engine unit, remove the screw that secures the PF encoder PCB and its support to the engine unit, taking care not to touch the PF encoder disk. (12) If the PF encoder disk needs to be replaced, peel it off the PF roller gear L. NOTE: Once removed, the PF encoder disk will become unusable and a new disk will have to be put back in.

  • Page 201: Paper Pull-In Roller Holder

    Paper pull-in gear shaft and paper pull-in roller holder (14) Press the lock arm and pull out the paper pull-in gear shaft to the right. (15) Lift the paper pull-in roller holder up and out of the engine unit, together with its spring. Pressing the lock arm to remove the paper pull-in gear shaft Lock arm...
  • Page 202 • Mount the switching lever guide and the mode switching lever & clutch gear ASSY onto the engine unit in this order. Before mounting the ASSY, apply the specified lubricant to the specified points, referring to Section 6.2. When mounting the ASSY, insert the shaft end into the hole provided in the CR guide rail and fit the right hook over the cutout (see page 6-55).

  • Page 203: Paper Tray Assy

    6.1.19 Paper Tray ASSY (1) Pull the four lock arms on the rear of the paper tray outwards and release the four latches of the bank ASSY. Then pull the bank ASSY up and out of the paper tray. (2) If the base pad needs to be replaced, peel it off the bottom of the paper tray. NOTE: Once removed, the base pad will become unusable and a new pad will have to be put back in.
  • Page 204 (3) Fully open the paper tray cover to align the joints on the both ends with holes provided in the paper tray and remove the paper tray cover. Paper tray cover Joint Paper tray (6_61) (4) While pressing the universal guide release button (shown below), slide the paper tray extension to the front until it clicks.
  • Page 205 Assembling Notes • When attaching a new base pad to the paper tray, align the edge of the base pad with the front edge of the depressed section on the paper tray as shown on page 6-61. • When mounting the bank ASSY, first insert the four tabs into the openings in the paper tray and then press the inside of the bank ASSY so that the latches snap into place.

  • Page 206: Routing Of The Harnesses, Flat Cables, And Ink Supply Tubes

    6.1.20 Routing of the Harnesses, Flat Cables, and Ink Supply Tubes Routing A: Scanner motor harness, panel-main harness, CIS flat cable, and hook switch harness* on the document chute *For models with handset Document chute ASSY Scanner motor harness Hook switch harness* Panel-main harness CIS flat cable Hook switch PCB*...
  • Page 207 Routing B: Panel-main harness on the inside of the control panel *For models with TAD Cable guides Control panel (Rear) Cable guides Cable guides Microphone* Cable guides Panel-main harness Control panel PCB (6_14) Confidential 6-65...
  • Page 208 Routing C: Antenna wire and grounding wire on the inner frame ( For models with cordless handset) This side of the crimp terminal should face up. Main PCB Cable guide Main PCB shield Grounding wire Cordless PCB flat cable The crimp terminal should not override this line drawn from the main PCB's front edge.
  • Page 209 Routing D: Scanner motor relay harness and paper feed motor harness in the cable duct on the main PCB shield Cable guides on the cable duct Cable guide on the inner frame Scanner motor relay harness Cable duct Scanner motor relay harness Inner frame Paper feed motor harness...
  • Page 210 Routing E: Carriage motor harness, ink cartridge cover switch harness, ink cartridge sensor harness, purge cam switch harness, power supply harness, main-MJ (LINE) and (EXT) harnesses, and backup battery harness* connected to the main PCB For models with backup battery For models with cordless handset Purge cam switch harness Power supply harness...
  • Page 211 Routing F: Carriage motor harness, purge cam switch harness, ink cartridge cover switch harness, ink cartridge sensor harness, power supply harness, main-MJ (LINE) and (EXT) harnesses, upper jam clear cover switch harness on the inner frame (before mounting of the main PCB) Upper jam clear cover switch harness Main-MJ (EXT) harness (black) Main-MJ (LINE) harness (blue)
  • Page 212 Routing G: Power supply harness, main-MJ (LINE) and (EXT) harnesses, head flat cables, ink supply tubes, and ink cartridge sensor harnesses on the lower cover (before mounting of the inner frame) Top view Ferrite core Paper feed motor harness Ink supply tubes (Lower cover) (Head/carriage unit)
  • Page 213 Routing H: Power supply harness, main-MJ (LINE) and (EXT) harnesses, and power cord in the MJ/PS shield unit Top view Ferrite core Power supply shield MJ shield Power cord Cable guide on the Harness guides lower MJ/PS shield Cable guide on the MJ shield Main-MJ (LINE) harness Main-MJ (EXT) harness...
  • Page 214 Routing J: Head flat cables Tube/cable guide Lower cover Head flat cables (Rear) Spring Hook (6_47A) Flat cable support plate Tube support wire Confidential 6-72...
  • Page 215 Routing K: PF encoder/registration sensor harness, paper feed motor harness, carriage motor harness, and purge cam switch harness on the lower cover (before mounting of the head/carriage unit, ink refill ASSY, and MJ/PS shield unit) Registration sensor PCB Registration Inner chute sensor wires ASSY (3-wire)
  • Page 216 Routing L: PF encoder/registration sensor harness and paper feed motor harness on the inner chute ASSY Registration sensor PCB Cable guide PF encoder/registration sensor harness Inner chute ASSY Cable guide (6_66) Paper feed motor harness Confidential 6-74...

  • Page 217: Lubrication

    6.2 LUBRICATION Apply the specified lubricants to the lubrication points as shown below. Lubricant type No. of Lubricant amount Lubrication points (Manufacturer) points per point Molykote EM-30LP Document separation roller 4 mm diameter ball (Dow Corning) Head/carriage unit 1.5 mm diameter ball CR guide rail 1.5 mm diameter ball Molykote EM-60L...
  • Page 218 Head/carriage unit Apply a 1.5 mm diameter ball of grease (Molykote EM-60L) to the lubrication point below. Apply grease here. Head/carriage unit (6_71) Confidential 6-76...
  • Page 219 CR guide rail and CR support chassis Apply a 1.5 mm diameter ball of grease (Molykote EM-60L) to the 26 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the right end of its travel and hit it against the stoppers provided at the right end of the CR guide rail and support chassis.
  • Page 220 Mode switching lever and clutch gear shaft Apply a 2 mm diameter ball of grease (Molykote EM-60L) to each of the lubrication points below. Mode switching lever Apply grease here. Apply grease here. Clutch gear shaft (6_72) SF changeover gear and purge gear shaft Apply a 3 mm diameter ball of grease (Silicone G-501) to each of the lubrication points below.
  • Page 221 CHAPTER ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT Confidential...
  • Page 222 CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT This chapter details adjustments and updating of settings, which are required if the head/carriage unit, main PCB and some other parts have been replaced. CONTENTS PREPARATION......................7-1 7.1.1 Requirements....................7-1 7.1.2 Loading the Programs to the Machine ..............7-2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT OR ENGINE UNIT ......7-6 [ 1 ]...
  • Page 223 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX.......7-30 [ 1 ] Reset each of the purge and flushing counters ........7-30 IF YOU REPLACE THE CIS UNIT................7-30 [ 1 ] Acquire white level data and set CIS scanner area (Function code 55) ...7-30 IF YOU REPLACE THE CORDLESS PCB ..............7-31 [ 1 ] Register base ID code to the main PCB and base unit (cordless PCB) ...7-31...

  • Page 224: Preparation

    Before proceeding to perform any adjustments or update any settings, you need the executables, data files, spare parts and supplies (provided by Brother Industries) and must set up your PC. NOTE: Use a PC/AT-compatible computer running Windows 98SE/Me, Windows 2000 Professional, or Windows XP Home/Professional.

  • Page 225: Loading The Programs To The Machine

    You will have to replace the main PCB and load programs to a new PCB. Preparation You need the BHL2-Maintenance Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC. Installing the BHL2-Maintenance Printer driver To identify terminals connected via USB interface, a PC requires the corresponding virtual USB devices to be implemented by driver/software.
  • Page 226 (6) The following screen appears, indicating the detection of new hardware device by the system. Click Next to proceed. (7) Select "Search for a suitable driver for my device (recommended)" and click Next. (8) Select "Specify a location" and click Next. Confidential...
  • Page 227 (9) Select the folder where the copy of the BHL2-Maintenance Printer driver is located (or click Browse to specify it), then click OK. (This sample screen is captured on the Windows 2000 desktop.) (10) Click Next. (11) To proceed, click Yes. Confidential...
  • Page 228 (12) If the driver is successfully installed, the following message window appears. Click Finish to return to Windows. NOTE: After completion of the driver installation, if the machine exits the maintenance mode, the "Found New Hardware Wizard" screen in step (6) appears again. Click Cancel. NOTE: To check that the printer driver is successfully installed, click Start|Settings|Printers to call up the Printers window as shown below and confirm that the BHL2-Maintenance Printer icon is displayed.

  • Page 229: If You Replace The Head/Carriage Unit Or Engine Unit

    7.2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT OR ENGINE UNIT [ 1 ] Update the head property information stored in the EEPROM on the main PCB (1) Make sure that the machine's power cord is unplugged from an electrical outlet. If the machine is connected to a PC, unplug the USB cable.
  • Page 230 (8) In Port on the BrUsbSn screen, select the port number assigned to the BHL2-Maintenance Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Settings | Printers. The Printers window appears as shown below. 2) Right-click the BHL2-Maintenance Printer icon.
  • Page 231 The BHL2-Maintenance Printer Properties window appears as shown below. 4) Click the Ports tab. In this example, the port number assigned to the Brother BHL2-Maintenance Printer is USB010. (9) In the Head Info. box on the BrUsbSn screen (page 7-6), type the 15-digit property code (e.g., ALR778402F00000) which is printed on the bar code label attached to the lower cover.

  • Page 232: 2 ] Clean The New Head/Carriage Unit (Function Code 76)

    [ 2 ] Clean the new head/carriage unit (Function code 76) (1) Open the ink cartridge cover, set new ink cartridges into the ink refill ASSY, and close the ink cartridge cover. (2) Carry out "Initial purge" (with function code 76) using the steps below. (See Chapter 9, Section 9.1.4.20.) Press the 7 and 6 keys in this order in the initial stage of the maintenance mode.

  • Page 233: 4 ] Correct The Positioning Error Of The Head/Carriage Unit

    [ 4 ] Correct the positioning error of the head/carriage unit (1) Run "filedg32.exe" in the folder created. The Filedrgs window appears as shown below. (2) Drag and drop the "incline.prn" icon onto the BHL2-Maintenance Printer icon in the Filedrgs window shown above.
  • Page 234 Head Positioning Test Pattern Confidential 7-11...
  • Page 235 (4) Move the head/carriage unit to the center of its travel with function code 63 (see Chapter 9, Section 9.1.4.13) using the following key operation. Press the 6, 3, and * keys in this order in the initial stage of the maintenance mode. (5) Turn the head skew adjuster knob by the number of divisions specified by the pattern number you recorded in step (3), using a spanner.

  • Page 236: 5 ] Update The Paper Feeding Correction Value (Function Code 58)

    [ 5 ] Update the paper feeding correction value (Function code 58) Before starting the operation below, be sure to set letter-size paper for printing check patterns. (1) On your PC, run "filedg32.exe" in the folder created in Section 7.1.1. The Filedrgs window appears as shown below.
  • Page 237 (6) Enter the number of the least uneven block found in step (5). For example, if the number of the least uneven block is +4, press the 4 key when the "PF ADJ NO. +0" is displayed on the LCD. If the number is -4, press the key to display the "PF ADJ NO.
  • Page 238 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 7-15...
  • Page 239 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 7-16...

  • Page 240: 6 ] Align Vertical Print Lines (Function Code 65)

    [ 6 ] Align vertical print lines (Function code 65) (1) Press the 6, 5 and 1 keys in this order in the initial stage of the maintenance mode. The machine prints out two sets of vertical alignment check patterns in monochrome for 600 dpi and 1200 dpi (see the next page), each of which consists of #0 through #8 blocks.
  • Page 241       Vertical Alignment Check Patterns Confidential 7-18...

  • Page 242: 7 ] Margin Adjustment In Borderless Printing (Function Code 66)

    [ 7 ] Margin adjustment in borderless printing (Function code 66) Before starting the operation below, be sure to set letter-size paper for printing a check pattern. (1) On the PC, run "filedg32.exe" in the folder created in Section 7.1.1. The Filedrgs window appears as shown below.
  • Page 243 (6) To adjust the left margin, enter the measured value (in units of 0.1 mm) multiplied by 10. In this example, the left margin measured in step (3) is 1.3 mm, so press the 1, 3, and OK keys. (7) The "RIGHT: 10" appears on the LCD. To adjust the right margin, enter the measured value (in units of 0.1 mm) multiplied by 10.
  • Page 244 Margin Check Pattern Confidential 7-21...

  • Page 245: 8 ] Print Out A Total Check Pattern

    [ 8 ] Print out a total check pattern Before starting the operation below, be sure to set letter-size paper for printing a check pattern. (1) On your PC, run "filedg32.exe" in the folder created in Section 7.1.1. The Filedrgs window appears as shown below. (2) Drag and drop the "qualbh7.prn"...
  • Page 246 Total Check Pattern A: Margin adjustment for borderless printing B: Paper feed roller adjustment C: Vertical print lines adjustment D: Head positioning adjustment E: Paper ejection roller adjustment Confidential 7-23...

  • Page 247: 9 ] Switch Back To Standby

    [ 9 ] Switch back to standby After completion of the adjustment, disconnect the USB cable and then press the 9 key twice to return to the standby state. NOTE: Be sure to disconnect the USB cable first. Returning to standby without disconnecting the USB cable runs "Found New Hardware Wizard"...

  • Page 248: If You Replace The Main Pcb

    7.3 IF YOU REPLACE THE MAIN PCB NOTE: If the main PCB is replaced, you should also replace both of the ink absorber box and flushing box. Using the machine without replacing them for a long period may cause an overflow of drained ink from them, thereby staining the machine.

  • Page 249: 4 ] Register Base Id Code To The Main Pcb And Base Unit (Cordless Pcb)

    [ 4 ] Register base ID code to the main PCB and base unit (cordless PCB) The following procedure registers the base ID code to both the main PCB and base unit (cordless PCB) at the same time. For the registration procedure of the cordless handsets, see [ 13 ] below. (1) Read the base ID code from the label attached to the rear of the machine.

  • Page 250: 8 ] Set An Id Code And Update The Head Property Information

    [ 8 ] Set an ID code and update the head property information NOTE: Make sure that the BHL2-Maintenance Printer driver has been installed to your PC. To do it, click Start|Settings|Printers to call up the Printers window and confirm that the BHL2- Maintenance Printer icon (shown on the sample window on page 7-5) is displayed.
  • Page 251 (5) In Port on the BrUsbSn screen (on the previous page), select the port number assigned to the BHL2-Maintenance Printer. If the port number is unknown, follow the instructions given in Section 7.2 [ 1 ], step (8). (6) In the Serial No box on the BrUsbSn screen, type the 9-digit serial number (e.g., D6F111101) printed on the nameplate labeled to the machine as an ID code.

  • Page 252: 9 ] Update The Paper Feeding Correction Value (Function Code 58)

    [ 9 ] Update the paper feeding correction value (Function code 58) Refer to Section 7.2, [ 5 [ 10 ] Align vertical print lines (Function code 65) Refer to Section 7.2, [ 6 [ 11 ] Margin adjustment in borderless printing (Function code 66) Refer to Section 7.2, [ 7 [ 12 ] Switch back to standby...
  • Page 253 7.4 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX When either the ink absorber box or flushing box is replaced, you should replace both of them. [ 1 ] Reset each of the purge and flushing counters (1) Press the Menu and Black Start (Mono Start) keys. Next press the key four times to make the machine enter the maintenance mode.
  • Page 254 7.6 IF YOU REPLACE THE CORDLESS PCB [ 1 ] Register base ID code to the main PCB and base unit (cordless PCB) Refer to Section 7.3, [ 4 [ 2 ] Register cordless handsets Refer to Section 7.3, [ 13 7.7 IF YOU REPLACE THE CORDLESS HANDSETS [ 1 ] Deregister and register cordless handsets...
  • Page 255 CHAPTER CLEANING Confidential...
  • Page 256 CHAPTER 8 CLEANING This chapter provides cleaning procedures not covered by the User's Guide. Before starting any repair work, clean the machine as it may solve the problem concerned. CONTENTS CLEANING THE EXTERNAL AND INTERNAL SURFACES OF THE MACHINE..8-1 CLEANING THE MAINTENANCE UNIT ..............8-2 For the cleaning procedures of the head/carriage unit, scanner unit, and platen, refer to the User's Guide.
  • Page 257 8.1 CLEANING THE EXTERNAL AND INTERNAL SURFACES OF THE MACHINE (1) If the external surface of the machine is stained, clean it with a soft, clean and lint-free cloth. NOTE: Do not use isopropyl alcohol (IPA) to remove dirt or stains from the molding parts. Doing so may cause cracks in those parts.
  • Page 258 8.2 CLEANING THE MAINTENANCE UNIT (1) Plug the power cord of the machine into an electrical outlet. (2) Press the Menu and Black Start (Mono Start) keys. Next press the key four times to make the machine enter the maintenance mode. TIP: FAX models equipped with a numerical keypad can enter the maintenance mode in the same way as conventional models;...
  • Page 259 CHAPTER MAINTENANCE MODE Confidential...
  • Page 260 CHAPTER 9 MAINTENANCE MODE This chapter describes the maintenance mode which is exclusively designed for the purpose of checks, settings and adjustments of the machine using the keys on the control panel. In the maintenance mode, you can update memory (EEPROM: electrically erasable programmable read-only memory) contents for optimizing the drive conditions of the head/carriage unit or the paper feed roller and paper ejection roller in the engine unit, if those units have been replaced, or for setting the CIS scanner area, for example.
  • Page 261 9.1.4.16 Updating of Property Data (Function code 68) ........9-34 9.1.4.17 Head/Carriage Unit Traveling Speed Check (Function code 69) .....9-35 9.1.4.18 EEPROM Customizing (Function code 74) ..........9-36 9.1.4.19 Travel of Head/Carriage Unit (for removing paper particles and dust accumulated on the maintenance unit) (Function code 75) .....9-38 9.1.4.20 Purging Operation (Function code 76) ............9-39 9.1.4.21 Display of the Equipment's Log (Function code 80) ........9-42 9.1.4.22 Equipment Error Code Indication (Function code 82)......9-44...

  • Page 262: Maintenance Mode For The Machine

    9.1 MAINTENANCE MODE FOR THE MACHINE 9.1.1 Entry into the Maintenance Mode Press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode. TIP: FAX models equipped with a numerical keypad can enter the maintenance mode in the same way as conventional models;...

  • Page 263: List Of Maintenance-Mode Functions

    9.1.2 List of Maintenance-mode Functions Maintenance-mode Functions Function Reference Function Code Section (Page) EEPROM Parameter Initialization 9.1.4.1 (9-4) Printout of Scanning Compensation Data 9.1.4.2 (9-5) ADF Performance Test 9.1.4.3 (9-7) Test Pattern 9.1.4.4 (9-8) Firmware Switch Setting 9.1.4.5 (9-10) Printout of Firmware Switch Data 9.1.4.5 (9-13) Operational Check of LCD 9.1.4.6 (9-15)

  • Page 264: User-Access To The Maintenance Mode

    9.1.3 User-access to the Maintenance Mode Basically, the maintenance-mode functions listed on the previous page should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions (codes 10, 11, 12, 53, 66, 75, 76, 80, 82, 87, 88, and 91) are shaded in the table given on the previous page.

  • Page 265: Detailed Description Of Maintenance-Mode Functions

    9.1.4 Detailed Description of Maintenance-mode Functions 9.1.4.1 EEPROM Parameter Initialization (Function code 01, 91) Function The machine initializes the parameters, user switches, firmware switches, and assurance mode switch settings registered in the EEPROM, to the initial values. Entering function code 01 initializes almost all of the EEPROM areas, but entering 91 does not initialize some areas, as listed below.

  • Page 266: Printout Of Scanning Compensation Data (Function Code 05)

    9.1.4.2 Printout of Scanning Compensation Data (Function code 05) Function The machine prints out the white and black level data for scanning compensation. Operating Procedure Do not start this function merely after powering on the machine but start it after carrying out a sequence of scanning operation.
  • Page 267 Scanning Compensation Data List Confidential...

  • Page 268: Adf Performance Test (Function Code 08)

    9.1.4.3 ADF Performance Test (Function code 08) Function The machine counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. Operating Procedure (1) Set documents. (Allowable up to the ADF capacity.) The "DOC.

  • Page 269: Test Pattern (Function Code 09)

    9.1.4.4 Test Pattern (Function code 09) Function This function prints out a test pattern (Print Quality Check sheet) to allow the service personnel to check the print quality. Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode. The figure on the next page shows a test pattern which is printed on the Print Quality Check sheet.
  • Page 270 Test Pattern Confidential...

  • Page 271: Firmware Switch Setting And Printout (Function Codes 10 And 11)

    9.1.4.5 Firmware Switch Setting and Printout (Function codes 10 and 11) [ A ] Firmware switch setting Function The machine incorporates the following firmware switch functions which can be activated with the procedures using the control panel keys. The firmware switches have been set at the factory in conformity to the communications standards and codes of each country.
  • Page 272 Firmware Switches (WSW01 through WSW58) Continued WSW35 Function setting 13 WSW36 Function setting 14 WSW37 Function setting 15 WSW38 V.34 transmission settings WSW39 V.34 transmission speed WSW40 V.34 modem settings WSW41 ON-duration of the scanning light source WSW42 Internet mail settings (Not used.) WSW43 Function setting 21...
  • Page 273 Operating Procedure (1) Press the 1 and 0 keys in this order in the initial stage of the maintenance mode. The machine displays the "WSW00" on the LCD and becomes ready to accept a firmware switch number. (2) Enter the desired number from the firmware switch numbers (01 through 58). The following appears on the LCD: Selector 1 Selector 8...
  • Page 274 [ B ] Printout of firmware switch data Function The machine prints out the setting items of the firmware switches and their contents specified. Operating Procedure (1) Press the 1 key twice in the initial stage of the maintenance mode. The "PRINTING"...
  • Page 275 Configuration List Confidential 9-14...

  • Page 276: Operational Check Of Lcd (Function Code 12)

    9.1.4.6 Operational Check of LCD (Function code 12) Function This function allows you to check whether the LCD on the control panel works normally. Operating Procedure Checking the display state of the LCD: (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode.

  • Page 277: Operational Check Of Control Panel Pcb (Function Code 13)

    9.1.4.7 Operational Check of Control Panel PCB (Function code 13) Function This function allows you to check the control panel PCB for normal operation. Operating Procedure (1) Press the 1 and 3 keys in this order in the initial stage of the maintenance mode. The "00 "...
  • Page 278 FAX1960C FAX1860C Key Entry Order (2) Confidential 9-17...

  • Page 279: Sensor Operational Check (Function Code 32)

    9.1.4.8 Sensor Operational Check (Function code 32) Function This function allows you to check the following: - Document front sensor - Document rear sensor - Upper jam clear cover switch - Ink cartridge cover switch - Registration sensor - Purge cam switch - Black ink cartridge sensor - Yellow ink cartridge sensor - Cyan ink cartridge sensor...
  • Page 280 The "HK" is always displayed even on models not equipped with a handset. The "LK" is always displayed even on models not equipped with a high yield ink cartridge sensor. (2) Change the detecting conditions (e.g., open the upper jam clear cover or insert paper through the registration sensor or remove the ink cartridges), and then check that the indication on the LCD changes according to the sensor states.

  • Page 281: Transfer Of Received Fax Data And/Or Equipment's Log (Function Code 53)

    9.1.4.9 Transfer of Received FAX Data and/or Equipment's Log (Function code 53) Function This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. NOTE: The number of files that can be transferred at a time is 99. To transfer 100 files or more, carry out the following procedure more than one time.
  • Page 282 Cover page sample End page sample Confidential 9-21...

  • Page 283: Fine Adjustment Of Scanning Start/End Position (Function Code 54)

    9.1.4.10 Fine Adjustment of Scanning Start/End Position (Function code 54) Function This function allows you to adjust the scanning start/end position. Operating Procedure (1) Press the 5 and 4 keys in this order in the initial stage of the maintenance mode. The "SCAN START ADJ."...

  • Page 284: Acquisition Of White Level Data And Cis Scanner Area Setting (Function Code 55)

    9.1.4.11 Acquisition of White Level Data and CIS Scanner Area Setting (Function code 55) Function This function allows the machine to obtain white level data for the CIS scanner and save it together with the CIS scanner area into the EEPROM on the main PCB. Operating Procedure (1) Press the 5 key twice in the initial stage of the maintenance mode.

  • Page 285: Updating Of Paper Feeding Correction Value (Function Code 58)

    9.1.4.12 Updating of Paper Feeding Correction Value (Function code 58) Function To keep the paper feeding performance in the best condition for quality print, the controller optimizes the rotation of the paper feed roller, using the correction value stored in the EEPROM on the main PCB.
  • Page 286 (7) To select the paper feed roller adjustment, press the 1 key. The "PF ADJ NO. +0" appears on the LCD. (8) Out of the three rows of the "PF adjust check" pattern (on the next page), check the middle row and select the block that is the least uneven print.
  • Page 287 Paper Feeding Check Pattern for the Paper Feed Roller Confidential 9-26...
  • Page 288 Paper Feeding Check Pattern for the Paper Ejection Roller Confidential 9-27...

  • Page 289: Travel Check Of The Head/Carriage Unit And Initial Setup Mode (Function Code 63)

    9.1.4.13 Travel Check of the Head/Carriage Unit and Initial Setup Mode (Function code 63) Function This procedure moves the head/carriage unit to the center of its travel (Function code 63 + *). It can also enable or disable the initial setup mode when the power is applied at the next time (Function code 63 + 1 or Function code 63 +3).

  • Page 290: Alignment Of Vertical Print Lines In Monochrome (Function Code 65)

    9.1.4.14 Alignment of Vertical Print Lines in Monochrome (Function code 65) Function This function allows you to align vertical lines printed in the forward and backward direction of the head/carriage unit. If the head/carriage unit or main PCB is replaced with a new one, you need to make the adjustment given in this section.
  • Page 291 Vertical Alignment Check Patterns Confidential 9-30...

  • Page 292: Margin Adjustment In Borderless Printing (Function Code 66)

    9.1.4.15 Margin Adjustment in Borderless Printing (Function code 66) Function This function allows you to adjust the left and right margins for borderless printing. You print out a margin check pattern, measure the left and right margins, and enter the correction values. Operating Procedure (1) Switch on your PC.
  • Page 293 (7) If either margin is out of the specified range, press the 6 key twice on the machine. The "MEDIA SENSOR ADJ" appears. (Note: The Media Sensor refers to the paper width sensor.) (8) To make the machine ready for data entry, press the * key. The "LEFT: 10"...
  • Page 294 Margin Check Pattern Confidential 9-33...

  • Page 295: Updating Of Property Data (Function Code 68)

    9.1.4.16 Updating of Property Data (Function code 68) Function To keep the print quality, the controller optimizes the drive conditions of individual head/carriage units according to the property data. For instance, the controller optimizes the head drive strength, ink jet-out timing and other drive conditions according to the electromechanical properties unique to individual head/carriage units and ambient temperature.

  • Page 296: Head/Carriage Unit Traveling Speed Check (Function Code 69)

    9.1.4.17 Head/Carriage Unit Traveling Speed Check (Function code 69) Function This function checks whether or not the traveling speed of the head/carriage unit is within the specified range. This procedure should be performed when you replace the head/carriage unit or carriage motor, or when you loosen the CR timing belt.

  • Page 297: Eeprom Customizing (Function Code 74)

    9.1.4.18 EEPROM Customizing (Function code 74) The "EEPROM Customizing Codes List" is given on the next page. Function This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. NOTE: If you replace the main PCB, be sure to carry out this procedure. Operating Procedure (1) Press the 7 and 4 keys in this order in the initial stage of the maintenance mode.
  • Page 298 New Zealand India, Jordan, Egypt, Lebanon, Syria, Pakistan, Kenya MFC3360C 0018 0009 0004 0040 0056 0020 FAX1960C FAX1860C The above information is as of July 31, 2006. The up-to-date information is available from your local Brother Customer Service. Confidential 9-37...

  • Page 299: Travel Of Head/Carriage Unit (For Removing Paper Particles And Dust Accumulated On The Maintenance Unit) (Function Code 75)

    9.1.4.19 Travel of Head/Carriage Unit (for removing paper particles and dust accumulated on the maintenance unit) (Function code 75) Function This function is used to remove paper particles and dust accumulated between the maintenance unit and head/carriage unit. Using this function moves the head/carriage unit to the flushing position, allowing you to easily remove the paper particles and dust accumulated.

  • Page 300: Purging Operation (Function Code 76)

    9.1.4.20 Purging Operation (Function code 76) Function The machine can carry out several types of purging operations--normal purge, periodical reset purge, power purge, initial purge, user reset purge, and engine setup purge. This function allows you to select the desired purge type and carry it out. TIP: The purge types and their details are described on the next page.
  • Page 301 Purge types, ink usage, purge counts, and purge codes Purge Codes Purge Counts (In the Purge Types Description Ink Usage maintenance mode, (See Note.) Function code 76) Normal purge This purge operation removes Black: 0.21 mL Black: dried ink sticking to the head Per color: 0.13 mL Total of nozzles.
  • Page 302 Resetting purge or flushing counter 1) Press the Menu and Black Start (Mono Start) keys. Next press the key four times to make the machine enter the maintenance mode. The machine beeps for approx. one second and displays " " on the LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys.

  • Page 303: Display Of The Equipment's Log (Function Code 80)

    9.1.4.21 Display of the Equipment's Log (Function code 80) Function The machine can display its log information on the LCD. This procedure allows you to reset the purge count. It is necessary to reset the purge count when the ink absorber box is replaced with a new one without replacing the main PCB. Operating Procedure (1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
  • Page 304 - Total power-ON time - Error code of the most recent machine error* - ADF paper jam count, indicating how many times a paper jam has occurred - ADF page count, indicating how many pages the ADF has fed - Error code of the most recent communications error* - Base ID code (which appears only on models with a cordless handset) - Cordless handset ID code(s) (which appears only on models with a cordless handset)* After all of the log information items above are displayed, pressing the Black Start (Mono...

  • Page 305: Equipment Error Code Indication (Function Code 82)

    9.1.4.22 Equipment Error Code Indication (Function code 82) Function This function displays an error code of the last error on the LCD. Operating Procedure (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERROR X X."...

  • Page 306: Assurance Mode Switch Setting (Function Code 88)

    9.1.4.24 Assurance Mode Switch Setting (Function code 88) Function The machine incorporates four assurance mode switches (AMS01 through AMS04) that are firmware switches just like the ones described in Section 9.1.4.5. When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones.
  • Page 307 AMS01 (Printing assurance 1) Selector Setting and Specifications Function Prevention of stains on back side of leading edge of paper in 0: Disable (default) 1: Enable borderless printing Reduction of banding in borderless printing 0: Disable 1: Enable (Limit of the number of head (No limit) (Limit) nozzles to be used)
  • Page 308 Selectors 3 and 4: Protection of platen from no-paper printing to prevent stains (Functional restriction on the paper width sensor) The setting made by these selectors applies to such printing that is assumed to be at a high resolution, that is, printing from a PC and copying. If these selectors are set to "0, 0,"...
  • Page 309 (The details are given in the table below.) In borderless printing, even if enabled by these selectors, the head-platen gap offset becomes disabled except when the Brother premium glossy photo paper is used with the "Photo" or "Highest" print quality selected.
  • Page 310 Selectors 3 to 5: Paper feed amount compensation (for preventing banding at the leading edge of recording paper fed from the photo tray) This compensation function is usually enabled for preventing banding (horizontal streaks) from occurring at the leading edge of recording paper fed from the photo tray. When postcards or small size paper are fed from the standard paper tray, however, this compensation function can be counterproductive.
  • Page 311 AMS03 (Maintenance assurance 1) Selector Function Setting and Specifications Protection of head caps from drying 0: Disable (default) 1: Enable No. 2 3 : 30 seconds (default) : 5 seconds Auto capping start time : 15 seconds : 300 seconds Purge more powerful than normal 0: Disable (default) 1: Enable...
  • Page 312 AMS04 (Maintenance assurance 2) Selector Function Setting and Specifications Line monitor volume 0: Normal (default) 1: Extra-high Not used. 0: Disable 1: Enable Black ink print mode (default) Automatic purging for color ink 0: Enable (default) 1: Disable Not used. No.

  • Page 313: Cancellation Of The Pin Tx Lock Mode (Not Applicable To U.s.a. Models)9-52

    9.1.4.25 Cancellation of the Pin TX Lock Mode (Not applicable to U.S.A. models) Function This procedure can cancel the Pin TX lock mode. Use this procedure if the user forgets his/her password entered when setting the Pin TX lock mode so as not to exit from the mode. NOTE: Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode.

  • Page 314: Maintenance Functions For Cordless Handsets

    9.2 MAINTENANCE FUNCTIONS FOR CORDLESS HANDSETS 9.2.1 Overview Models with a cordless handset have the maintenance functions dedicated to cordless handsets, as listed below. To access one of these functions, press the Menu/OK, *, and # keys, enter the corresponding 3-digit function code with the numerical keys, and then press the # key on the cordless handset.

  • Page 315: Detailed Description Of The Maintenance Functions

    9.2.2 Detailed Description of the Maintenance Functions 9.2.2.1 Checking of Cordless Handset ID Code and Base ID Code (Function code 086) Function The cordless handset and base unit (cordless PCB in the machine) each have a unique ID code. When the machine leaves the factory, the cordless handset ID code is registered to the base unit, and the base ID code, to the cordless handset so that the handset and base unit are exclusively paired.

  • Page 316: Measuring Of Rssi (Received Signal Strength Indicator) (Function Code 195)

    9.2.2.2 Measuring of RSSI (Received Signal Strength Indicator) (Function code 195) Function This function is used to measure the RSSI (received signal strength indicator) of outside radio frequency interference (RFI) with the frequency band in a channel selected in an environment where the cordless handset is used.

  • Page 317: Measuring Of Ber (Bit Error Rate) (Function Code 196)

    9.2.2.3 Measuring of BER (Bit Error Rate) (Function code 196) Function This function is used to measure the BER (bit error rate) in data received through the wireless communications link between the base unit (cordless PCB in the machine) and the cordless handset. Operating Procedure (1) On the cordless handset, press the Menu/OK, *, #, 1, 9, 6, and # keys in this order in the standby state.

  • Page 318: Eeprom Parameter Initialization (Function Code 198)

    9.2.2.5 EEPROM Parameter Initialization (Function code 198) Function This function initializes the contents of the EEPROM in the cordless handset to the initial values, erasing all personal information stored. NOTE: This function also erases the cordless handset ID code and base ID code which have been registered to the EEPROM in the cordless handset.
  • Page 319 Appendix 1. Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number, property data, and manufacturing information. Confidential...
  • Page 320 Reading Labels An individual machine has a "serial number label" for the machine itself and "property labels" for the head/carriage unit. An individual ink cartridge and a battery in the cordless handset also have a "manufacturing information label." This section lists the coding information for those serial number, property data, and manufacturing information.
  • Page 321 (2) Head property labels The property code of the head/carriage unit is printed on head property labels--bar code label and QR code label, each of which is attached to the lower cover and the head/carriage unit, respectively. On the lower cover Head property code Production lot number Serial number (6-digit)
  • Page 322 (3) Manufacturing information label for an ink cartridge Barcode C 06 11 A1 Product code Factory code Production date (Example) 11 : 11th 20 : 20th Production year (Example) 06 : 2006 07 : 2007 Production month July January August February March September...
  • Page 323 Appendix 2. Firmware Installation This appendix provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC. A2.1 Loading the Programs to the Flash ROM ............Ap p . 2-1 Confidential...
  • Page 324 You will have to replace the main PCB and load programs to a new PCB. Preparation You need the BHL2-Maintenance Printer driver and filedg32.exe (provided by Brother Industries). Save them in an arbitrary folder in your PC. Installing the BHL2-Maintenance Printer driver To identify terminals connected via USB interface, a PC requires the corresponding virtual USB devices to be implemented by driver/software.
  • Page 325 (6) The following screen appears, indicating the detection of new hardware device by the system. Click Next to proceed. (7) Select "Search for a suitable driver for my device (recommended)" and click Next. (8) Select "Specify a location" and click Next. Confidential App.
  • Page 326 (9) Select the folder where the copy of the BHL2-Maintenance Printer driver is located (or click Browse to specify it), then click OK. (This sample screen is captured on the Windows 2000 desktop.) (10) Click Next. (11) To proceed, click Yes. Confidential App.
  • Page 327 "Found New Hardware Wizard" screen in step (6) appears again. Click Cancel. NOTE: To check that the printer driver is successfully installed, click Start|Settings|Printers to call up the Printers window as shown below and confirm that the Brother BHL2-Maintenance Printer icon is displayed.
  • Page 328 Loading the programs onto the flash ROM of the machine After replacing the main PCB with a new one Unplug the power cord of the machine from the electrical outlet and disconnect the USB cable that connects the machine with your PC. (1) On your PC, run "filedg32.exe."...
  • Page 329 3) Hold down the 2 key until the following appears on the LCD. While the 2 key is held down, the machine beeps. 4) Hold down the 3 key until the following appears on the LCD. While the 3 key is held down, the machine beeps.
  • Page 330 After replacing the main PCB with the one used for any other machine or when changing programs Unplug the power cord from the electrical outlet and make sure that the machine is connected with your PC using a USB cable. While holding down the 5 key, plug the power cord into an electrical outlet.
  • Page 331 (3) On the machine, check the version of the firmware installed, with the following steps. Press the * and # keys at the same time to display the firmware version on the LCD. - Sample version number shown on the LCD: A0307252244:CF30 If the displayed version number is identical with the firmware version you installed, the loading operation has been successfully finished.
  • Page 332 NOTE: Customizing codes customize firmware for individual models, enabling the common firmware to be used for various models. A list of EEPROM customizing codes comes with the firmware data provided by Brother Industries. Confidential...
  • Page 333 EEPROM CUSTOMIZING CODES This function allows you to customize the EEPROM according to language, function settings, and firmware switch settings. Refer to the "EEPROM Customizing Codes List" on the next page. Operating Procedure (1) Press the Menu and Black Start (Mono Start) keys in this order. Next press the key four times to make the machine enter the maintenance mode.
  • Page 334 New Zealand India, Jordan, Egypt, Lebanon, Syria, Pakistan, Kenya MFC3360C 0018 0009 0004 0040 0056 0020 FAX1960C FAX1860C The above information is as of July 31, 2006. The up-to-date information is available from your local Brother Customer Service. Confidential App. 3-2...
  • Page 335 Appendix 4. Firmware Switches (WSW) This appendix describes the functions of the firmware switches, which can be divided into two groups: one is for customizing preferences designed for the shipping destination (as described in Appendix 3) and the other is for modifying preferences that match the machine to the environmental conditions.
  • Page 336 WSW No. Function Refer to: WSW01 Dial pulse setting App. 4-3 WSW02 Tone signal setting App. 4-4 WSW03 PBX mode setting App. 4-5 WSW04 TRANSFER facility setting App. 4-6 WSW05 1st dial tone and busy tone detection App. 4-7 WSW06 Pause key setting and 2nd dial tone detection App.
  • Page 337 WSW47 Switching between high- and full-speed USB App. 4-51 WSW48 USB setup latency (Not used.) App. 4-52 WSW49 End-of-copying beep and black ink print mode App. 4-53 WSW50 SDAA settings App. 4-54 WSW51 Function setting 16 App. 4-55 WSW52 Function setting 17 App.
  • Page 338 WSW01 (Dial pulse setting) Selector Function Setting and Specifications No. 1 2 Dial pulse generation mode 10-N No. 3 4 60 ms Break time length in pulse dialing 67 ms 40 ms (for 16 PPS) 64 ms (at 106-ms intervals) No.
  • Page 339 Selector 7: Switching between pulse (DP) and tone (PB) dialing, by the function switch This selector determines whether or not the dialing mode can be switched between the pulse (DP) and tone (PB) dialing by using the function switch. Selector 8: Default dialing mode, pulse (DP) or tone (PB) dialing This selector sets the default dialing mode (pulse dialing or tone dialing) which can be changed by the function switch.
  • Page 340 WSW03 (PABX* mode setting) Selector Function Setting and Specifications CNG detection when sharing a modular wall socket with a 0: A 1: B telephone No. 2 3 4 0 0 0 : 50 ms 0 0 1 : 210 ms Detection time length of 0 1 0 : 500 ms...
  • Page 341 Selectors 6 and 7: Dial tone detection in PABX These selectors activate or deactivate the dial tone detection function which detects a dial tone when a line is connected to the PABX. Setting both of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 342 Selectors 2 and 3: Dual tone detection frequency in ICM recording If the machine detects either of the frequencies set by these selectors in ICM recording, it disconnects the line. For example, if these selectors are set to “0, 0,” the machine disconnects the line upon detection of 350 Hz or 440 Hz.
  • Page 343 Selectors 1 through 3: 1st dial tone detection These selectors activate or deactivate the 1st dial tone detection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN. Setting all of these selectors to "1" activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected.
  • Page 344 WSW06 (Pause key setting and 2nd dial tone detection) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No pause 0 0 1 : 3.5 sec. WAIT 0 1 0 : 7 sec. WAIT 0 1 1 : 10.5 sec.
  • Page 345 Selectors 1 through 3: Pause key setting and 2nd dial tone detection Selectors No WAIT is inserted even if the Pause key is pressed. If you press the Pause key during dialing, the machine will insert WAIT as defined in the above table. If the Pause key is pressed repeatedly, the machine inserts the specified WAIT multiplied by the number of depressions.
  • Page 346 WSW07 (Dial tone setting 1) Selector Function Setting and Specifications No. 1 2 : Narrows by 10 Hz Dial tone frequency band : Initial value control : Widens by 10 Hz : Widens by 10 Hz Line current detection 0: No 1: Yes (Not used.) No.
  • Page 347 WSW08 (Dial tone setting 2) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 50 ms 0 0 1 : 210 ms 0 1 0 : 500 ms 1st dial tone detection time 0 1 1 : 800 ms length 1 0 0 :...
  • Page 348 WSW09 (Protocol definition 1) Selector Function Setting and Specifications Frame length selection 256 octets 1: 64 octets Use of non-standard commands Allowed 1: Prohibited No. 3 4 times No. of retries 3 times 2 times 1 time T5 timer 0: 300 sec. 60 sec.
  • Page 349 WSW10 (Protocol definition 2) Selector Function Setting and Specifications Not used. Time length from transmission 0: 100 ms 1: 50 ms of the last dial digit to CML Time length from CML ON to 0: 2 sec. 1: 4 sec. CNG transmission Time length from CML ON to CED transmission (except for...
  • Page 350 WSW11 (Busy tone setting) Selector Function Setting and Specifications No. 1 : Narrows by 10 Hz Busy tone frequency band : Initial value control : Widens by 10 Hz : Widens by 10 Hz 1: 250-750/250-750 ms 1: 400-600/400-600 ms ON/OFF time length ranges 1: 175-440/175-440 ms for busy tone...
  • Page 351 WSW12 (Signal detection condition setting) Selector Function Setting and Specifications No. 1 2 0 0 : 1500 ms Min. detection period required 0 1 : 500 ms for interpreting incoming calling signal (CI) as OFF 1 0 : 700 ms 1 1 : 900 ms No.
  • Page 352 WSW13 (Modem setting) Selector Function Setting and Specifications No. 1 0 km Cable equalizer 1.8 km 3.6 km 5.6 km No. 3 -43 dBm Reception level -47 dBm -49 dBm -51 dBm 0: 0 dB 1: 8 dB 0: 0 dB 1: 4 dB Modem attenuator 0: 0 dB...
  • Page 353 WSW14 (AUTO ANS facility setting) Selector Function Setting and Specifications No. 1 13 Hz Frequency band selection (lower 15 Hz limit) for incoming calling signal (CI) 23 Hz 20 Hz No. 3 30 Hz Frequency band selection (upper 55 Hz limit) for incoming calling signal (CI) 70 Hz : 200 Hz...
  • Page 354 WSW15 (REDIAL facility setting) Selector Function Setting and Specifications No. 1 5 minutes Redial interval 1 minute 2 minutes 3 minutes No. 3 16 times 1 times No. of redialings 2 times 3 times 15 times Not used. CRP option 0: Disable 1: Enable Selectors 1 through 6: Redial interval and No.
  • Page 355 WSW16 (Function setting 1) Selector Function Setting and Specifications Not used. ITU-T (CCITT) superfine 0: OFF 1: ON recommendation Not used. Max. document length 0: 400 cm 1: 90 cm limitation Stop key pressed during 0: Not functional 1: Functional reception NOTE: Selector 7 is applicable to models with ADF unit.
  • Page 356 WSW17 (Function setting 2 Selector Function Setting and Specifications No. 1 No alarm Off-hook alarm Always valid Valid except when 'call reservation' is selected. Not used. Calendar clock type U.S.A. type 1: European type Not used. Non-ring reception 1: ON Not used.
  • Page 357 WSW18 (Function setting 3) Selector Function Setting and Specifications Not used. No. 2 40 sec. Detection enabled time for CNG or 0 sec. (No detection) "no tone" 5 sec. 80 sec. Not used. Registration of station ID 0: Permitted 1: Prohibited No.
  • Page 358 WSW19 (Transmission speed setting) Selector Function Setting and Specifications No. 1 First transmission speed choice No. 4 for fallback 2,400 bps 4,800 bps 7,200 bps 9,600 bps 12,000 bps Last transmission speed choice for fallback 14,400 bps V.34 mode 0: Permitted 1: Prohibited V.17 mode 0: Permitted...
  • Page 359 WSW20 (Overseas communications mode setting) Selector Function Setting and Specifications EP* tone prefix 0: OFF 1: ON Overseas communications mode 0: 2100 Hz 1: 1100 Hz (Reception) Overseas communications mode 0: OFF 1: Ignores DIS once. (Transmission) No. 4 100 ms Min.
  • Page 360 Selectors 8: Limitation on CNG detection If this selector is set to "1," the machine detects a CNG signal according to the condition preset by selectors 2 and 3 on WSW18 after a line is connected. If it is set to "0," the machine detects a CNG signal as long as the line is connected.
  • Page 361 WSW22 (ECM and call waiting caller ID) Selector Setting and Specifications Function ECM* in sending 0: ON 1: OFF ECM* in receiving 0: ON 1: OFF Call Waiting Caller ID 0: ON 1: OFF Not used. 0: 0% 1: 8% Acceptable TCF bit error rate (%) 0: 0% 1: 4%...
  • Page 362 WSW23 (Communications setting) Selector Function Setting and Specifications 0: From the head of a series of zeros Starting point of training check (TCF) 1: From any arbitrary point No. 2 Allowable training error rate 0.5% No. 4 Decoding error rate for transmission of RTN Not used.
  • Page 363 WSW24 (TAD setting 2) Selector Function Setting and Specifications 15 sec. 20 sec. Maximum OGM recording time 30 sec. 50 sec. 4 sec. Time length from CML ON to start of pseudo ring 3 sec. backtone transmission 2 sec. 1 sec. Attenuator for playback of 0 dB 8 dB...
  • Page 364 WSW25 (TAD setting 3) Selector Function Setting and Specifications No. 1 Delay time for starting "no tone" 0 sec. detection in the external TAD 8 sec. mode 16 sec. 24 sec. No. 3 Threshold level of "no tone" -43 dB (A) detection in the external TAD -46 dB (B) mode...
  • Page 365 WSW26 (Function setting 4) Selector Function Setting and Specifications Not used. Dialing during document reading into the temporary 0: Disable 1: Enable memory in in-memory message transmission No. of CNG cycles to be No. 4 detected (when the line is connected via the external telephone except in the external TAD mode or via the built-in telephone)
  • Page 366 WSW27 (Function setting 5) Selector Function Setting and Specifications Not used. Ringer OFF setting 0: Yes 1: No Automatic playback of OGM when 0: No 1: Yes switched to the TAD mode Detection of distinctive ringing 0: Yes 1: No pattern Not used.
  • Page 367 WSW28 (Function setting 6) Selector Function Setting and Specifications No. 1 2 3 0 0 0 0 dB 0 0 1 +1 dB 0 1 0 +2 dB Transmission level of DTMF 0 1 1 +3 dB high-band frequency signal 1 0 0 0 dB 1 0 1...
  • Page 368 WSW29 (Function setting 7) Selector Function Setting and Specifications No. 1 2 3 0 0 0 -47.0 dBm (A) 0 0 1 -48.5 dBm (B) Compression threshold level for 0 1 0 -50.0 dBm (C) voice signals inputted via the 0 1 1 -51.5 dBm (D) telephone line in the built-in...
  • Page 369 WSW30 (Function setting 8) Selector Function Setting and Specifications No. 1 2 3 0 0 0 -38.0 dBm (A) 0 0 1 -39.5 dBm (B) 0 1 0 -41.0 dBm (C) Dial tone/busy tone detection level during recording of ICM 0 1 1 -42.5 dBm (D) (Not used.)
  • Page 370 WSW31 (Function setting 9) Selector Function Setting and Specifications Not used. Default reduction rate for failure of automatic reduction 0: 100% 1: 70% during recording Not used. (Do not disturb this selector.) Minimum ON and OFF duration of ringer signals 0: 130 ms 1: 90 ms effective in distinctive ringing...
  • Page 371 WSW32 (Function setting 10) Selector Function Setting and Specifications Not used. No. 5 Standard Default resolution Fine Super fine Photo No. 7 Automatic Default contrast Automatic Super light Super dark Selectors 5 and 6: Default resolution These selectors set the default resolution which applies when the machine is turned on or completes a transaction.
  • Page 372 WSW33 (Function setting 11) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : -48 dBm 0 0 1 : -50 dBm 0 1 0 : -52 dBm Threshold level of "no tone" detection during recording of 0 1 1 : -54 dBm 1 0 0 :...
  • Page 373 WSW34 (Function setting 12) Selector Function Setting and Specifications No. 1 0 sec. Erasing time length of ICM 1 sec. tone recorded preceding the 2 sec. tone detection starting point in 3 sec. the case of automatic line 4 sec. disconnection due to no voice 5 sec.
  • Page 374 WSW35 (Function setting 13) Selector Function Setting and Specifications No. 1 2 3 4 0 0 0 0 : No detection 0 0 0 1 : 1 sec. Max. detection period of dial tone/busy tone during recording of 0 0 1 0 : 2 sec.
  • Page 375 WSW36 (Function setting 14) Selector Function Setting and Specifications ECP mode* 0: ON Recovery from Inactive PC 0: Disable Enable Interface PC Power-off Recognition 0: Normal Long Time Not used. Escape from phase C 0: Yes No. 6 7 8 0 0 0 : 0 (Ignored) 0 0 1 :...
  • Page 376 Selectors 6 through 8: Extension of incoming calling signal (CI) frequency band specified by selectors 1 through 4 on WSW14 At the start of reception, if the machine detects the frequency of a CI signal specified by selectors 1 through 4 on WSW14, it starts the ringer sounding. However, the machine may fail to detect the CI signal normally due to noise superimposed at the time of reception.
  • Page 377 WSW38 (V.34 transmission settings) Selector Function Setting and Specifications No. 1 2 : Automatic : Automatic Setting of the equalizer : Fixed to 4 points : Fixed to 16 points Sending level of guard tone at phase 0: Normal - 7 db 1: Normal Stepping down the transmission 0: 2,400 bps...
  • Page 378 WSW39 (V.34 transmission speed) Selector Function Setting and Specifications No. 1 No. 5 2,400 bps 4,800 bps 7,200 bps First transmission speed choice for fallback 9,600 bps : 12,000 bps : 14,400 bps : 16,800 bps : 19,200 bps : 21,600 bps : 24,000 bps : 26,400 bps : 28,800 bps...
  • Page 379 WSW40 (V.34 modem settings) Selector Function Setting and Specifications Not used. Not masking Masking No. 3 3429 symbols/sec No. 4 3200 symbols/sec Masking of symbol rate(s) No. 5 3000 symbols/sec No. 6 2800 symbols/sec No. 7 Not used. No. 8 2400 symbols/sec sec.: second(s) NOTE: WSW40 takes effect only when the V.34 mode is permitted (WSW19, selector 7) in models...
  • Page 380 Symbol rate Transmission speed Symbol rate Transmission speed Symbol rate Transmission speed (bps) (bps) (bps) 2400 2,400 3000 4,800 3429 4,800 4,800 7,200 7,200 7,200 9,600 9,600 9,600 12,000 12,000 12,000 14,400 14,400 14,400 16,800 16,800 16,800 19,200 19,200 19,200 21,600 21,600 21,600...
  • Page 381 WSW41 (ON-duration of the scanning light source) Selector Function Setting and Specifications No. 1 2 3 0 0 0 16 hours 0 0 1 24 hours ON-duration of the scanning 0 1 0 12 hours light source at room 0 1 1 8 hours temperature 1 0 0...
  • Page 382 WSW42 (Internet mail settings) (Not used) Selector Function Setting and Specifications Access to the incoming mail (POP3) server 0: Disable 1: Enable (Periodical or on-demand) Access to the outgoing mail 0: Disable 1: Enable (SMTP) server I-FAX relay 0: Disable 1: Enable Not used.
  • Page 383 WSW44 ( Speeding up scanning-1) (Not used.) Selector Function Setting and Specifications Not used. No. 6 7 8 0 0 0 : Obtained compensation data ineffective 0 0 1 : 1 min. Effective time length of the 0 1 0 : 3 min.
  • Page 384 WSW45 ( Speeding up scanning-2) (Not used.) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : No automatic drawing-in 0 0 1 : 1 sec. Delay time from when 0 1 0 : 2 sec. documents are set until the 0 1 1 : 3 sec.
  • Page 385 Selector 8: Line polarity reversal detector (Not used.) When the remote station breaks the connection, a line polarity reversal occurs. Enabling the polarity reversal detector with this selector allows the machine to detect the polarity reversal if detected when the user is leaving a message on the station's answering machine. WSW46 (Monitor of power ON/OFF state and parallel port kept at high) Selector...
  • Page 386 WSW47 (Switching between high- and full-speed USB) Selector Function Setting and Specifications Handling paper at the 0: Eject paper w/o print 1: Print on the current occurrence of a paper feed paper timing error Not used. No. 3 4 Delay of FAX line disconnection when switching to 0 0 : 200 ms the pseudo-ringing external...
  • Page 387 WSW48 (USB setup latency) (Not used.) Selector Function Setting and Specifications Not used. No. 3 4 5 0 0 0 : 25 0 0 1 : 50 0 1 0 : 75 Number of PCs registrable to each of 0 1 1 : 100 TWAIN-enabled applications over a 1 0 0 : 125 network...
  • Page 388 WSW49 (End-of-copying beep and black ink print mode) Selector Setting and Specifications Function Not used. End-of-copying beep 0: Yes 1: No (Not used.) No. 4 5 0 0 : 150 ms Command flag detection time 0 1 : 350 ms 1 0 : 550 ms 1 1 : 750 ms No.
  • Page 389 WSW50 (SDAA settings) Selector Setting and Specifications Function No. 1 2 Percentage voltage for 0 0 : 50% interpreting the external telephone as being hooked up 0 1 : 80% (based on the network's standard 1 0 : 30% voltage) 1 1 : No detection Apply the initial value specified by local DC mask curve table to be...
  • Page 390 WSW51 (Function setting 16) Selector Setting and Specifications Function Output of communications error report when transmission 0: Enable 1: Disable verification report is disabled CR motor control for reducing torque fluctuation 0: Activate 1: Deactivate (Not used.) No. 3 4 0 0 : Middle (default) 0 1 :...
  • Page 391 WSW52 (Function setting 17) Selector Setting and Specifications Function No. 1 2 3 0 0 0 : Transmitter level 0 & echo suppression OFF Transmitter level and echo 0 0 1 : Transmitter level 1 & suppression for cordless handset echo suppression ON (Not used.) 0 1 0 : Transmitter level 2 &...
  • Page 392 WSW53 (Function setting 18) Selector Setting and Specifications Function Not used. No. 3 4 0 0 : 0 ms FSK receive timing delay 0 1 : 100 ms for caller ID 1 0 : 150 ms 1 1 : 200 ms No.
  • Page 393 WSW54 (Function setting 19) Selector Setting and Specifications Function No. 1 2 0 0 : 100 ms (default) PictBridge command delay time 0 1 : 0 ms (Not used.) 1 0 : 50 ms 1 1 : 200 ms Extension of the "No. of CNG cycles 0: No 1: + 2 cycles to be detected"...
  • Page 394 Selector 7: Transmission of caller ID wetting pulse If the machine fails to display a caller ID due to a wetting pulse transmitted after the detection of a tone alert, disable the transmission of caller ID wetting pulse. Selector 8: Switching between DTMF and FSK for caller ID If the machine fails to receive a caller ID, switch from DTMF to FSK.
  • Page 395 WSW57 (Function setting 22) Selector Function Setting and Specifications No. 1 2 3 0 0 0 : 0 V 0 0 1 : 5 V (default) 0 1 0 : 10 V Caller ID judgment voltage level to 0 1 1 : 15 V discriminate caller ID event from ring event 1 0 0 : 20 V...
  • Page 396 Selector 8: Start key on the machine after dialing with cordless handset Pressing the Start key on the machine to send a fax during a telephone conversation with the cordless handset cannot start a sending operation by default. Setting this selector to "1" enables the Start key pressed even after dialing with cordless handset.
  • Page 397 Selector 4: Trimming of R key signal issued from cordless handset--For connection to base unit with PBX OFF For European models, a cordless handset can be registered to up to four base units. On the cordless handset registered to more than one base unit, if you have programmed an R key press as part of a number stored in a Speed-Dial location, you can dial using a Speed-Dial location stored in the handset when connected to the base unit in which PBX is set to ON.
  • Page 398 Appendix 5. Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs. Confidential...
  • Page 399 HEAD 1 HEAD 2 HEAD 3 LINE Antenna CN5-18 SPOUTO +3.3V +3.3V HSSPOUTP LOUT0D Cordless LIN0D MIPD CN16 HSMIPD RING FAX1960C only Main PCB CN15 CN18-2 Charge Handset MFC3360C/FAX1860C only CN21-4 BAT_N Backup BAT_P battery BATCHK CN27-4 FAX1960C only +31V Power...
  • Page 400 Appendix 6. Circuit Diagrams This appendix provides the circuit diagrams of the MJ PCB and power supply PCB. A. MJ PCB (U.S.A., Canadian and Asian models) MJ PCB (European and Oceanian models) B. Power supply PCB (U.S.A. and Canadian models) Power supply PCB (European, Asian and Oceanian models) Confidential...
  • Page 401 A. MJ PCB (U.S.A., Canadian, and Asian models) MAIN Line SDAA DRL-0033PF DRL-0033PF MJ-66J-RD315(LF) DL-6503C B2B-PH-K-E(LF) 1 La 2 Lb C153 C682 C473 C153 DL-6503C C221 RA-242M-C6 TLP629(F) DL-6503C DL-6503C A5X-G-24E RELAY 1SS120 MJ-62J-RD315(LF) R2 1k C104 CN2a CN2b 2 S0V 3 S0V 1 RELAY 2 RELAY...
  • Page 402 A. MJ PCB (European and Oceanian models) MAIN Line SDAA DRL-0033PF DRL-0033PF MJ-66J-RD315(LF) DL-6503C B2B-PH-K-E(LF) 1 La 2 Lb DL-6503C C221 RA-242M-C6 TLP629(F) DL-6503C DL-6503C A5X-G-24E RELAY 1SS120 MJ-62J-RD315(LF) R2 1k C104 CN2a CN2b 2 S0V 3 S0V 1 RELAY 2 RELAY RELAY 1 POL...
  • Page 403 B. Power supply PCB (U.S.A. and Canadian models) Confidential...
  • Page 404 B. Power supply PCB (European, Asian and Oceanian models) Confidential...
  • Page 405 Appendix 7. Deletion of Personal Information This appendix provides instructions on how to delete personal information recorded in the machine and cordless handset(s). A7.1 Deleting Personal Info from the Machine ............Ap p . 7-1 A7.2 Deleting Personal Info from the Cordless Handset(s) ........Ap p . 7-2 Confidential...
  • Page 406 A7.1 Deleting Personal Info from the Machine The personal information in the machine is recorded in the EEPROM on the main PCB. It cannot be deleted all by a single operation. Use Function codes 01 and 96 in the maintenance mode, unplug the power cord from the electrical outlet, and disconnect the backup battery*.
  • Page 407 [ 3 ] Unplugging the power cord from the electrical outlet and disconnecting the backup battery* *For models with backup battery Unplugging the power cord from the electrical outlet and disconnecting the backup battery* deletes the Caller ID list, fax data received into memory, transmission verification report (for image), broadcasting report and batch transmission data (in the memory).
  • Page 408 January '07 SM-FAX134 8XAB01/B07/B13 (4) Printed in Japan Confidential...

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