Sony VAIO Duo 13 User Manual

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Personal Computer

VAIO Duo 13

SVD1322

How to Use

Windows 8: The Basics

User account

Switching from a Local Account to a Microsoft Account

About User Account Types

Power

Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)

Restarting Your VAIO Computer

Entering Sleep Mode, Shutting Down, or Restarting

Using Sleep Mode

Display

About the Start Screen and Menu

Opening the App List

Searching Content

Opening the Desktop

Internet

Installing Apps from Windows Store

Password

Switching from a Local Account to a Microsoft Account

About User Account Types

Apps

Table of Contents

Summary of Contents for Sony VAIO Duo 13

Page 1 Personal Computer VAIO Duo 13 SVD1322 How to Use Windows 8: The Basics User account Switching from a Local Account to a Microsoft Account About User Account Types Power Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Restarting Your VAIO Computer...
Page 2: Help And Support
Starting Apps Switching Apps Closing Apps Viewing Running Apps Switching User Accounts Installing Apps from Windows Store Opening the App Menu Windows Opening Windows Help and Support Starting Help+Tips Menu About the Start Screen and Menu Opening the App List Searching Content Opening the Desktop Opening Control Panel...
Page 3 Opening Windows Help and Support Starting Help+Tips Parts Description VAIO computer Parts and Controls on the Back Parts and Controls on the Bottom Parts and Controls on the Sides Parts and Controls on the Front Setup VAIO computer Raising the LCD Screen Checking Supplied Items Setting Up an Appropriate Work Environment Power...
Page 4: Supplied Items
Raising the LCD Screen Keyboard Raising the LCD Screen Supplied items Checking Supplied Items Windows 8 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Network / Internet Internet Using the Antivirus App for Your VAIO Computer Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) About the Internet Connection Services Notes on Using the Wi-Fi(R) (Wireless LAN) Function...
Page 5: Wireless Wan
About the Internet Connection Services About the Wi-Fi(R) (Wireless LAN) Standards About the Network (LAN) About a Security Key for Wi-Fi(R) (Wireless LAN) Wi-Fi About the Internet Connection Services Notes on Using the Wi-Fi(R) (Wireless LAN) Function Stopping Wi-Fi(R) (Wireless LAN) Communications About the Wi-Fi(R) (Wireless LAN) Standards Disabling the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications...
Page 6: Peripheral Device
Power Connecting a Power Source Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display Modes Connecting a TV with an HDMI Input Port HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Connecting a TV with an HDMI Input Port Peripheral device...
Page 7: Optical Digital Output
Changing the Sound Output Device Speakers Connecting External Speakers/Headphones/Headset Headphones Connecting External Speakers/Headphones/Headset Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a Internet Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) About the Internet Connection Services Notes on Using the Wi-Fi(R) (Wireless LAN) Function Stopping Wi-Fi(R) (Wireless LAN) Communications...
Page 8: Location Information
About the Network (LAN) About a Security Key for Wi-Fi(R) (Wireless LAN) Wi-Fi About the Internet Connection Services Notes on Using the Wi-Fi(R) (Wireless LAN) Function Stopping Wi-Fi(R) (Wireless LAN) Communications About the Wi-Fi(R) (Wireless LAN) Standards Disabling the Wi-Fi(R) (Wireless LAN) Function Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) BLUETOOTH...
Page 9: User Account
Starting Wireless WAN Communications (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Before Using the Wireless WAN (Wireless WAN equipped models) Inserting a Micro SIM Card (Wireless WAN equipped models) Settings User account Switching from a Local Account to a Microsoft Account VAIO computer Viewing the System Information Updating Your VAIO Computer...
Page 10 How to Use the Touch Screen (Touch screen equipped models) Changing the LCD Brightness Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Notes on the LCD screen Using the Multiple Monitors Function Selecting Display Modes Connecting a TV with an HDMI Input Port Changing the Resolution (Size) of the Screen Image About Built-In Sensors Notes on Built-In Sensors...
Page 11 Adjusting the Microphone Volume Adjusting the Speakers Volume Changing the Sound Output Device Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode Speakers Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode Microphone Adjusting the Microphone Volume Optical digital output...
Page 12: Memory Module
Enabling/Disabling the Gesture Function Camera Using the Built-in Camera Internet Using the Antivirus App for Your VAIO Computer Password Setting/Changing the Power-on Password Switching from a Local Account to a Microsoft Account Signing In to Windows Using Face Recognition Creating/Changing/Removing Your Windows Password Removing the Power-on Password Memory module Viewing the System Information...
Page 13 Touch panel Notes on Using the Touch Screen (Touch screen equipped models) Enlarging the Text Size (DPI) (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models) Location information Disabling the Download of the Location Information (GNSS equipped models) Downloading the Location Information (GNSS equipped models) Sensor About Built-In Sensors...
Page 14 Backup / Recovery VAIO computer Booting Your VAIO Computer from External Devices Keeping Your VAIO Computer in Optimum Condition (VAIO Care) About the ASSIST Button CD/DVD/BD Booting Your VAIO Computer from External Devices Button About the ASSIST Button Recovery About Recovery Creating Recovery Media Checking the Volume of the Recovery Area Notes on Recovery...
Page 15: Built-In Storage Device
Restoring System Files Using the Restore Point when You cannot Start Windows Backing Up Your Data when You cannot Start Windows Creating a Restore Point About Types of Backup About Backup Restoring Your Data with VAIO Data Restore Tool Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Built-in storage device Creating Partitions...
Page 16: Face Recognition
Internet Using the Antivirus App for Your VAIO Computer Password Setting/Changing the Power-on Password Signing In to Windows Using Face Recognition Creating/Changing/Removing Your Windows Password Removing the Power-on Password BIOS Setting/Changing the Power-on Password Removing the Power-on Password Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Using VAIO Update Face Recognition...
Page 17 Charge Indicator Status List Using Sleep Mode About Sleep Mode Battery Checking the Battery Charge Capacity Charging the Battery Pack Extending the Battery Life Charge Indicator Status List About Sleep Mode Display Notes on Using the Touch Screen (Touch screen equipped models) About the Touch Screen (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models) Keyboard...
Page 18: Memory Card
Connecting a USB Device Charging a USB Device Memory card About "Memory Stick" Compatible "Memory Stick" Inserting SD Memory Cards Formatting "Memory Stick" Notes on Using "Memory Stick" Removing SD Memory Cards Removing "Memory Stick" Inserting "Memory Stick" Notes on Using SD Memory Cards Built-in storage device Creating Partitions Creating Other Drives (Modifying Partitions)
Page 19 About One-touch functions (NFC supported models) Notes on NFC/One-touch functions (NFC supported models) Using NFC/One-touch functions (NFC supported models) Disabling NFC/One-touch functions (NFC supported models) About NFC (NFC supported models) Windows Opening Windows Help and Support Starting Help+Tips Windows 8 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Restarting Your VAIO Computer Using Sleep Mode...
Page 20: Important Notice
Read this first About This Manual VAIO computer Updating Your VAIO Computer Checking Supplied Items Setting Up an Appropriate Work Environment Care and maintenance Cleaning Your VAIO computer/LCD screen Important notice Trademarks About the Software License About the International ENERGY STAR(R) Program Safety Information Handling the Built-in Storage Device Service and support...
Page 21 Security Updating Your VAIO Computer Troubleshooting Hardware Power What should I do if my VAIO computer does not turn on? What should I do if the screen remains blank when I press the power button? Why does my VAIO computer automatically turn off? What should I do if I cannot turn off my VAIO computer? Why does a message appear and Windows fail to start when I turn on my VAIO computer? What should I do if Hibernate mode is not available or my VAIO computer does not enter...
Page 22 What should I do if captured images flicker? What should I do if captured images contain dropped frames and audio interruptions? What should I do if the touch screen does not work correctly? (Touch screen equipped models) Why does the viewfinder show no images or poor-quality images? How do I change the LCD brightness? What should I do if no image is displayed on my external display or TV screen? What should I do if some items do not fit on the computer screen?
Page 23 Keyboard What should I do if my VAIO computer screen freezes? What should I do if the pointer does not move? What should I do if my keyboard configuration is wrong? What should I do if I cannot enter certain characters with my keyboard? Touch pad What should I do if my VAIO computer screen freezes? Why can't I use the touch pad?
Page 24 How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? What should I do if I do not know the SSID or security key for the access point? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
Page 25 Memory card Why can't I write data to a memory card? Software Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Touch panel What should I do if the touch screen does not work correctly? (Touch screen equipped...
Page 26: Wireless Wan
Wireless WAN What should I do if my VAIO computer cannot connect to the wireless WAN? Apps Display Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Software Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder?
Page 27 What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? BLUETOOTH What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? Why is my BLUETOOTH(R) connection slow?
Page 28: Peripheral Devices
What should I do if I forget the Windows password? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? What should I do if I forget the power-on password to start my VAIO computer? BIOS What should I do if I forget the power-on password to start my VAIO computer? Peripheral Devices...
Page 29: Local Account
Hint To switch to a local account, select Disconnect in step 4 instead of Connect to a Microsoft account. If you forget your Microsoft account password, contact Microsoft support services. About User Account Types There are two types of user accounts available in Windows 8: a local account and a Microsoft account.
Page 30 4. Select Power and Shut down. After a short time, your VAIO computer automatically turns off. If the computer is equipped with the power indicator, the green power indicator light turns off. Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction.
Page 31 Using Sleep Mode In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on. To activate Sleep mode Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.) Power and Sleep.
Page 32 to Normal mode. You can restore your VAIO computer from Sleep mode to Normal mode by opening or raising the LCD screen. To change the action when you open or raise the LCD screen, start VAIO Control Center and change the settings in Power and Battery. To start VAIO Control Center, see Starting Apps.
Page 33 On the desktop, you can open the Start screen by selecting (Start) in the lower left corner. Opening the App List You can open the list of the installed apps (the Apps screen) on your VAIO computer. Touch operation (Touch screen equipped models) Swipe up on the Start screen.
Page 34 Hint You can select the search target to narrow the search result. Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. 1. Open the Start screen and select the Desktop tile. (See About the Start Screen and Menu to open the Start screen.) Installing Apps from Windows Store...
Page 35 Windows Store. To create or switch to a Microsoft account, follow these steps. 1. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.) 2. Select Change PC settings in the lower right corner. 3.
Page 36 1. Open the Start screen or the Apps screen. (See About the Start Screen and Menu to open the Start screen or Opening the App List to open the Apps screen.) 2. Select your desired app. Hint It is useful to pin the apps that you use the most to the Start screen. To pin the apps, right- click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen.
Page 37 Closing Apps You can close currently running apps by following the instruction below. Touch operation (Touch screen equipped models) 1. When an app is open, point to the top-center of the screen. 2. Drag the app to the bottom of the screen until the app disappears from the screen. Mouse/Touch pad operation 1.
Page 38: Keyboard Operation
Keyboard operation Press the Alt key and the F4 key at the same time. Viewing Running Apps You can view running apps by displaying the list on the Start screen. See About the Start Screen and Menu for more information. Touch operation (Touch screen equipped models) Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.
Page 39 Mouse/Touch pad operation Point to the upper-left corner ( ), then move downward ( Keyboard operation Press the (Windows) key and the Tab key at the same time. Switching User Accounts You can switch to another user account by following these steps. 1.
Page 40 On how to create and what you can do with the Microsoft account, refer to Windows Help and Support (Opening Windows Help and Support). 1. Connect to the Internet. Starting Wi-Fi(R) (Wireless LAN) Communications for more information on how to connect to the Internet.
Page 41 When an app is open, right-click anywhere on the screen. On a touch pad, click the bottom- right corner. Keyboard operation Press the (Windows) key and the Z key at the same time. Hint Open the app menu when an app is displayed on the computer screen. App commands vary depending on the app that is currently displayed on the computer screen.
Page 42 2. Select Help+Tips. About the Start Screen and Menu You can add shortcuts to apps, the desktop, and websites that you use the most. Overview Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles.
Page 43 charms.) Keyboard operation Press the (Windows) key. Hint On the desktop, you can open the Start screen by selecting (Start) in the lower left corner. Opening the App List You can open the list of the installed apps (the Apps screen) on your VAIO computer. Touch operation (Touch screen equipped models) Swipe up on the Start screen.
Page 44 2. Select your desired icon or file from the search result. Hint You can select the search target to narrow the search result. Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.
Page 45 Touch operation (Touch screen equipped models) Swipe in from the right edge. Mouse/Touch pad operation Point to the upper-right corner ( ), then move downward ( With a touch pad, you can also swipe in from the right edge. Keyboard operation Press the (Windows) key and the C key at the same time.
Page 46 Power and Shut down. 4. Select After a short time, your VAIO computer automatically turns off. If the computer is equipped with the power indicator, the green power indicator light turns off. Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction.
Page 47 computer will turn off automatically. Doing this will erase all unsaved data. By default, your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power. However, depending on the operating conditions, the computer may fail to enter Hibernate mode. If this occurs and the battery pack is running out of power, the computer will be turned off, resulting in loss of unsaved data.
Page 48 You can install apps from Windows Store. You will need a Microsoft account to use certain apps or services, including Windows Store. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support (Opening Windows Help and Support).
Page 49 Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. 1. Open the Apps screen. (See Opening the App List to open the Apps screen.) 2. Select Help+Tips. Parts and Controls on the Back Describes the features on the back of the VAIO computer, such as connection ports.
Page 50 micro SIM card slot (Wireless WAN equipped models) (Inserting a Micro SIM Card (Wireless WAN equipped models)) Built-in dual microphones (Using the Built-in Camera) Air intake vent Battery off button Air exhaust vent “Memory Stick Duo” / SD memory card combined slot (“Memory Stick Duo” (Inserting "Memory Stick"), SD memory card...
Page 51 Note If the battery off button is pressed while the VAIO computer is running, unsaved data may be lost. Be sure to save your working data and turn off the VAIO computer before pressing the battery off button. The air exhaust vent may get hot during use. Take care when touching it. Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer.
Page 52 Pen stand (Using the Pen Stand (Digitizer Stylus supplied models)) Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Built-in front camera indicator (Using the Built-in Camera) Built-in front camera (Using the Built-in Camera)
Page 53 ASSIST button (About the ASSIST Button) VOL (Volume) buttons Note Do not place credit cards etc., which are affected by magnetism, near your VAIO computer, especially the areas in front of the left and right corners of the keyboard. It may cause data corruption by the magnetic components of the computer.
Page 54 Be careful not to catch your finger in the LCD screen. Make sure other people and objects are out of range of slide motion. Do not exert excessive pressure on the LCD screen. Do not fold the LCD screen by pushing the VAIO logo stand behind the LCD screen. Do not raise the LCD screen forcibly from the bottom edge of the LCD screen.
Page 55: Ergonomic Considerations
Heat sources, such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on. Be careful before touching the area. Do not place any object near the air exhaust vent that may block the vent. Hint Your VAIO computer uses high-frequency radio signals and may cause interference to radio or TV reception.
Page 56 Observe the following to avoid malfunctions and damage to your VAIO computer. Place your VAIO computer gently on a flat surface to avoid a mechanical shock. Be sure to turn off your VAIO computer before moving the computer. Moving the computer that is turned on may cause a hard disk malfunction.
Page 57 The charging time varies depending on ambient temperature. Note that at a low ambient temperature, it takes longer time to charge the battery pack. Open the desktop and select the battery icon, such as (on battery) or (plugged in), in the desktop notification area to check the built-in battery status of your VAIO computer.
Page 58: About The Battery Pack
3. Open the charms, and then select the Settings charm. (See Opening the Charms open the charms.) 4. Select Power and Shut down. After a short time, your VAIO computer automatically turns off. If the computer is equipped with the power indicator, the green power indicator light turns off. Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction.
Page 59: About Battery Life
If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life, replace it with a new one. Contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.
Page 60 To fold the LCD screen Grasp the top-center edge of the LCD screen with your hand and gently push it down to the end. Note Observe the following when raising or folding the LCD screen. Do not raise or fold the LCD screen with excessive pressure on it, as it may cause damage to the part of your VAIO computer.
Page 61 To fold the LCD screen Grasp the top-center edge of the LCD screen with your hand and gently push it down to the end. Note Observe the following when raising or folding the LCD screen. Do not raise or fold the LCD screen with excessive pressure on it, as it may cause damage to the part of your VAIO computer.
Page 62 By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity. In Sleep mode, the computer will retain its current state, including data you are working on, while you take a break. Using Sleep Mode for more information on Sleep mode. When you do not use your VAIO computer for a while To avoid losing unsaved data, follow these steps to shut down your VAIO computer.
Page 63 Start McAfee LiveSafe - Internet Security, McAfee Internet Security, or McAfee Total Protection. For Windows Defender: Start Windows Defender. 3. Follow the on-screen instructions. Note The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer.
Page 64 To disconnect from the Internet Open the charms and select the Settings charm. Select (the network icon), a carrier name or service name, and Disconnect. To open the charms, see Opening the Charms. Note Make sure the micro SIM card is properly inserted in the micro SIM card slot on your VAIO computer.
Page 65 The communication speed and range may vary depending on the following conditions: Distance between devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment (including wall material, etc.) Apps in use Communications may be cut off depending on radio conditions. The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate.
Page 66 2. Select (the network icon). 3. Select the desired access point and Disconnect. Note Do not disable the Wi-Fi function while accessing remote documents, files, or resources, as it may result in data loss. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.
Page 67 3. Find an app to install. 4. Follow the on-screen instructions to install the app. After the installation is complete, the app icon appears on the Apps screen. To open the Apps screen, see Opening the App List. Hint It is useful to pin the apps that you use the most to the Start screen. To pin the apps, right- click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen.
Page 68 1. Connect an access point to your VAIO computer. Refer to Windows Help and Support (Opening Windows Help and Support) and the manual that came with the access point for more information. 2. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.)
Page 69 About a Security Key for Wi-Fi(R) (Wireless LAN) A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key. The security key allows wireless devices that have the same key, such as a Wi-Fi access point and a computer, to communicate with each other on Wi-Fi.
Page 70 Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before removing the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 71 4. Insert the micro SIM card into the micro SIM card slot with its printed circuit facing toward you. Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before inserting the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 72 IEEE 802.11a (Frequency band:5 GHz) Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard. IEEE 802.11b/g (Frequency band:2.4 GHz) The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b. IEEE 802.11n (Frequency band:2.4 GHz/5 GHz) For models compliant with the IEEE 802.11b/g/n standard, only 2.4 GHz band can be used. IEEE 802.11ac (draft) (Frequency band:5 GHz) Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard.
Page 73 You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs). Fiber to the Home (FTTH) Cable modem Digital Subscriber Line (DSL) Satellite Dial-up...
Page 74 To stop the Wi-Fi function abruptly, turn off your VAIO computer and the wireless devices (if any). The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
Page 75 IEEE 802.11b/g (Frequency band:2.4 GHz) The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b. IEEE 802.11n (Frequency band:2.4 GHz/5 GHz) For models compliant with the IEEE 802.11b/g/n standard, only 2.4 GHz band can be used. IEEE 802.11ac (draft) (Frequency band:5 GHz) Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard.
Page 76 If a security key entry window appears, enter the security key as required and select OK. About a Security Key for Wi-Fi(R) (Wireless LAN) for more information. Note that security keys are case-sensitive. To check Wi-Fi connection status Open the desktop and move the mouse pointer over (the Network icon) in the desktop notification area to check the Wi-Fi connection status, such as the access point currently connected to your VAIO computer.
Page 77 2. Select (the network icon). 3. Change the Wi-Fi setting to On. 4. Select the desired Wi-Fi access point and Connect. Installing Apps from Windows Store You can install apps from Windows Store. You will need a Microsoft account to use certain apps or services, including Windows Store. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support (Opening Windows Help and...
Page 78 2. Open the Start screen and select the Store tile. (See About the Start Screen and Menu open the Start screen.) 3. Find an app to install. 4. Follow the on-screen instructions to install the app. After the installation is complete, the app icon appears on the Apps screen. To open the Apps screen, see Opening the App List.
Page 79 4. Select a carrier name or service name and Connect. After the connection is established, Connected appears. To disconnect from the Internet Open the charms and select the Settings charm. Select (the network icon), a carrier name or service name, and Disconnect. To open the charms, see Opening the Charms.
Page 80 Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before removing the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 81 4. Insert the micro SIM card into the micro SIM card slot with its printed circuit facing toward you. Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before inserting the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 82 Do not plug more than one device into the same AC outlet. The shape of the AC adapter varies depending on the model you purchased. Make sure that the power plug is firmly plugged into your VAIO computer. Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges (in an electrical storm, for example).
Page 83 damage. Do not exert pressure on the LCD screen with the screen folded as it may scratch the LCD screen or soil it. The LCD screen may become warm during operation. This is normal and does not indicate a malfunction. Due to the mechanical design of your VAIO computer’s LCD screen/touch screen, the screen surface may become warm while you are using the computer for an extended period of time.
Page 84 cause unsuccessful playback/display or unstable system operations. Change the display settings after you exit the video/image app. Hint You can set the screen resolution for each display used for the Multiple Monitors function. Selecting Display Modes You can switch the display output between the computer screen and an external display connected to your VAIO computer.
Page 85 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 86 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 87 You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device.
Page 88 To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device. Follow the above steps 1 to 3, and then select the HDMI device icon and Properties. On the Advanced tab, select the sample rate and bit depth (for example, 16 bit, 48000 Hz (DVD quality)) which the device supports, and then OK.
Page 89 displays. For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop. 1. Right-click on the desktop and select Screen resolution. (See Opening the Desktop open the desktop.) 2.
Page 90 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 91 You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Use a Sony smartphone compatible headset (not supplied) to make an Internet call and voice chat. 1. Connect external speakers, headphones, or a headset to the headset compatible...
Page 92 The remote of your headset does not work with your VAIO computer. Hint Refer to the manual that came with your speakers, headphones, or headset. Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Page 93 You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Use a Sony smartphone compatible headset (not supplied) to make an Internet call and voice chat. 1. Connect external speakers, headphones, or a headset to the headset compatible...
Page 94 You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Use a Sony smartphone compatible headset (not supplied) to make an Internet call and voice chat. 1. Connect external speakers, headphones, or a headset to the headset compatible...
Page 95 5. Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer. Hint You can adjust the screen resolution of the connected TV with your VAIO computer. See Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device for more information.
Page 96 To open the charms, see Opening the Charms. Note Make sure the micro SIM card is properly inserted in the micro SIM card slot on your VAIO computer. Otherwise, the wireless WAN function may not work. Inserting a Micro SIM Card (Wireless WAN equipped models) for information on how to insert the micro SIM card.
Page 97 Radio conditions Ambient environment (including wall material, etc.) Apps in use Communications may be cut off depending on radio conditions. The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate. Actual communication speed may not be as fast as the one displayed on your VAIO computer.
Page 98 Note Do not disable the Wi-Fi function while accessing remote documents, files, or resources, as it may result in data loss. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n/ac (draft) standard, which specifies the type of technology used.
Page 99 Hint To disable all wireless functions, turn on Airplane mode. Refer to Windows Help and Support (Opening Windows Help and Support) for more information on Airplane mode. Starting Wi-Fi(R) (Wireless LAN) Communications You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied).
Page 100 It may take some time to find and connect to a Wi-Fi access point before starting communications via Wi-Fi. Hint Refer to Windows Help and Support (Opening Windows Help and Support) for more information on Airplane mode. Once you connect your VAIO computer to the access point by entering the security key, the access point will be registered in the computer.
Page 101 4. Pull the micro SIM card out of the slot. Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before removing the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 102 box or already inserted in the micro SIM card holder or slot. If the micro SIM card is not provided with your VAIO computer, you can purchase one from your preferred carrier. Inserting a Micro SIM Card (Wireless WAN equipped models) This topic explains how to insert a micro SIM card.
Page 103 Fiber to the Home (FTTH) Cable modem Digital Subscriber Line (DSL) Satellite Dial-up About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n/ac (draft) standard, which specifies the type of technology used.
Page 104 If you enter a wrong security key and your VAIO computer fails to connect to an access point, follow these steps to establish the connection. 1. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.) 2.
Page 105 Communications may be cut off depending on radio conditions. The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate. Actual communication speed may not be as fast as the one displayed on your VAIO computer.
Page 106 Do not disable the Wi-Fi function while accessing remote documents, files, or resources, as it may result in data loss. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n/ac (draft) standard, which specifies the type of technology used.
Page 107 2. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.) 3. Select (the network icon). 4. Change the Wi-Fi setting to On. 5. Select the desired access point and Connect. After the connection is established, Connected appears in the selected wireless access point field.
Page 108 and a computer, to communicate with each other on Wi-Fi. The security key is assigned to each access point by default. (Make sure the default security key has been changed to protect data from unauthorized use.) If you cannot find the default security key, refer to the manual that came with your access point.
Page 109 common passcode (a password required for authentication) should be identified to register both devices. Once a device is registered, there is no need to re-enter the passcode. For details, open Windows Help and Support (Opening Windows Help and Support), and enter "BLUETOOTH"...
Page 110 Even if the BLUETOOTH devices are compliant with the BLUETOOTH standard, individual device performance, specifications, and operation procedures may vary. Data exchange may not be possible in all situations. Not all BLUETOOTH devices are guaranteed of compatibility with your VAIO computer. If you urgently need to disable the BLUETOOTH function, turn off your VAIO computer.
Page 111 the device. If your device does not appear in the list, repeat the procedure to ready the device for connection (for example, pressing the button for connection). Depending on the BLUETOOTH device, the procedure to establish connection may vary. Refer to the manual that came with the device for the procedure.
Page 112 You may need to install the driver supplied with your USB device before use. Refer to the manual that came with the USB device for more information. In order to print documents, be sure the USB printer is compatible with your version of Windows.
Page 113 on the USB device connected to the USB port that supports USB charging. Some USB devices do not support USB charging when your VAIO computer is in Sleep mode. Hint The USB charging settings are disabled by default. Disabling the Download of the Location Information (GNSS equipped models) You can disable the download of the location information collected by the Global Navigation Satellite System (GNSS).
Page 114 Turning off the wireless WAN function while accessing remote documents, files, or resources may result in data loss. Starting Wireless WAN Communications (Wireless WAN equipped models) You can establish wireless WAN (WWAN) communications using Mobile Broadband. 1. Open the charms and select the Settings charm.
Page 115 4. Pull the micro SIM card out of the slot. Note Do not touch the printed circuit on the micro SIM card. Be sure to hold your VAIO computer firmly before removing the micro SIM card. Do not damage the micro SIM card in any way, either by bending or exerting pressure on the card.
Page 116 box or already inserted in the micro SIM card holder or slot. If the micro SIM card is not provided with your VAIO computer, you can purchase one from your preferred carrier. Inserting a Micro SIM Card (Wireless WAN equipped models) This topic explains how to insert a micro SIM card.
Page 117: Windows Update
1. Open the charms and select the Settings charm. (See Opening the Charms to open the charms.) 2. Select Change PC settings in the lower right corner. 3. Select Accounts and Your account in the left pane of the PC settings screen. 4.
Page 118 downloads and installs them on your VAIO computer. 1. Start VAIO Update and follow the on-screen instructions. (See Starting Apps to start VAIO Update.) To update Windows Store apps Be sure to update the Windows Store app. If an update is required, a number will appear in the Store tile of the Start screen.
Page 119 Hint Some of the items will not be visible if you sign in as a user without administrative rights. Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Page 120 While the computer is off, the ASSIST button displays the VAIO Care (Rescue Mode) screen. VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, when Windows does not start. Note If the VAIO Care (Rescue Mode) screen is displayed and five minutes pass without any operation, your VAIO computer automatically turns off.
Page 121 Read the following precautions before using the power source. Notes on the AC adapter Use the AC adapter supplied with your VAIO computer or with genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
Page 122 resulting in loss of unsaved data. While the computer is running on battery power, save data frequently. Before moving your VAIO computer, make sure that the computer is off to avoid impact or vibration to the running hard disk drive. Hint By default, your VAIO computer enters Sleep mode automatically after a certain period of inactivity.
Page 123 Note The setting does not change between on and off while images are displayed. Notes on Using the Touch Screen (Touch screen equipped models) Before using the touch screen, read the following precautions for correct use. Do not push the touch screen roughly. Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen.
Page 124: Advanced Operations
To double-click (double-tap) Tap on the touch screen twice in quick succession with a finger. You can start an app, such as a word processor or a spreadsheet program, or open a file by double-tapping its icon. To drag Put a finger on the desired point on the touch screen and slide the finger. You can move a file or change the window size with this motion.
Page 125 To select by swiping Slide your finger in short distance in the direction that the screen does not scroll. You can select an item, such as an app tile or a picture. Changing the LCD Brightness You can adjust the LCD brightness. 1.
Page 126 Connecting a TV with an HDMI Input Port for more information.) 2. Turn on the TV. 3. Start VAIO Control Center and select Image Quality. (See Starting Apps to start VAIO Control Center.) 4. Select Details in External Display Resolution. 5.
Page 127 block direct sunlight when using your VAIO computer near a window. Do not exert pressure on the LCD screen or its edges. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
Page 128 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 129 The HDMI output port on your VAIO computer is compliant with the High-bandwidth Digital Content Protection (HDCP) standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to view a wide variety of copyright protected and high-quality content.
Page 130 You need to calibrate the built-in digital compass when the app does not show the direction correctly. See Notes on Built-In Sensors for more information. Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use. Notes on using the built-in accelerometer You cannot change the computer screen orientation while your VAIO computer is connected to an external display.
Page 131 When magnetism around your VAIO computer is unstable, the accuracy of the built-in digital compass may decrease; however, this is normal and does not indicate a malfunction. In such a case, you need to calibrate the digital compass. Move away from materials that cause magnetic interference, such as metallic products or magnets, and perform the following operations while running an app that uses the digital compass.
Page 132 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 133 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device. 2. Change the device for sound output to the HDMI output. (See Changing the Sound Output Device for more information.) 3.
Page 134 Follow the above steps 1 to 3, and then select the HDMI device icon and Properties. On the Advanced tab, select the sample rate and bit depth (for example, 16 bit, 48000 Hz (DVD quality)) which the device supports, and then OK. Notes on the LCD screen Read the following precautions for correct use of the LCD screen.
Page 135 1. Right-click on the desktop and select Screen resolution. (See Opening the Desktop open the desktop.) 2. Select Extend these displays from the drop-down list next to Multiple Displays and OK. The setting options vary depending on the number of the connected external displays. Note Your external display may not support the Multiple Monitors function.
Page 136 HDMI cable that is compatible with the HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
Page 137 Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up. Some devices cannot be used to boot the computer, or cannot be used with the computer. If an AC adapter is supplied with the external device, be sure to connect it to an AC power source in advance.
Page 138 With the HDMI connection, the volume can be adjusted by the connected audio device only. Your VAIO computer has no control over the output volume of any connected devices. Adjusting the Microphone Volume You can adjust the volume level of the microphone. 1.
Page 139 Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode The ClearAudio+ mode enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony. With a simple operation, you can enjoy rich sound with clear highs and deep lows.
Page 140 Playing Optimized Sound for Your VAIO Computer Using the ClearAudio+ Mode The ClearAudio+ mode enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony. With a simple operation, you can enjoy rich sound with clear highs and deep lows.
Page 141 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device.
Page 142 While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button displays the VAIO Care (Rescue Mode) screen. VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, when Windows does not start.
Page 143 To click With the pointer on your desired item or object, press the left button zone once. Alternatively, tap on the touch pad once. To double-click With the pointer on your desired item or object, press the left button zone twice quickly. Alternatively, tap on the touch pad twice quickly.
Page 144 Put your finger on the top edge of the touch pad and slide the finger down. The app menu does not appear if an app does not support the app menu. To open the charms Put your finger on the right edge of the touch pad and slide the finger left. See Opening the Charms for more information.
Page 145 Starting Apps. Enabling/Disabling the Touch Pad You can enable/disable the touch pad on your VAIO computer. 1. Press and hold down the Fn key and press the F1 key. Each time you press the keys, the touch pad is enabled/disabled. Hint Be sure to connect a mouse before disabling the touch pad.
Page 146 3. Select or clear the Enable multi-touch functions check box. Select the check box to enable the function or clear it to disable the function. Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps.
Page 147 the autofocus system of the built-in rear camera may not work. Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app. You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher.
Page 148 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Switching from a Local Account to a Microsoft Account In Windows 8, you can switch between a local account and a Microsoft account.
Page 149 4. Select Connect to a Microsoft account. 5. Follow the on-screen instructions. Hint To switch to a local account, select Disconnect in step 4 instead of Connect to a Microsoft account. If you forget your Microsoft account password, contact Microsoft support services. Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password.
Page 150 saving mode to Normal mode. Refer to Windows Help and Support (Opening Windows Help and Support) for more information on the Windows password. Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.) 2.
Page 151 key. At the confirmation prompt, press the Enter key. Viewing the System Information You can view the system information of your VAIO computer. 1. Start VAIO Care (Desktop). (See to start VAIO Care (Desktop).) Starting Apps 2. Select About Your VAIO and System information. The system information of your VAIO computer is displayed.
Page 152 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Using Intel(R) Anti-Theft Technology (Intel(R) Anti-Theft Technology supported models) You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen.
Page 153 Enter a password if it has already been set. The BIOS setup screen appears. 3. Press the key to select the Advanced tab. 4. Select Intel(R) AT Support System, and then press the Enter key. 5. Press the key to select Enabled, and then press the Enter key. key to select the Exit tab, select Exit Setup, and then press the Enter 6.
Page 154: Windows Update
5. Press the key to select the Exit tab, select Exit Setup, and then press the Enter key. At the confirmation prompt, press the Enter key. Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.
Page 155 Find support information (the support website URL and the contact information). Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem. 1. Press the ASSIST button while your VAIO computer is on. VAIO Care starts.
Page 156: Advanced Operations
Keep the touch screen clean for good touch sensitivity. Dirt may cause damage or a malfunction. Enlarging the Text Size (DPI) (Touch screen equipped models) Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier.
Page 157 To right-click (touch and hold) Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen. Depending on the point you touch, you can display various menus. To scroll Touch and slide a scrollable area of a window, such as an Internet Explorer window. You can also drag the slider on the vertical scroll bar of the selected window to scroll the window.
Page 158 Disabling the Download of the Location Information (GNSS equipped models) You can disable the download of the location information collected by the Global Navigation Satellite System (GNSS). Follow these steps to disable the setting. Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.)
Page 159 automatically detects the movement and rotates the computer screen to portrait or landscape orientation depending on the computer orientation. Navigation assistance using the built-in digital compass The built-in digital compass provides navigation assistance on compatible apps by detecting the direction your VAIO computer is facing. App operation using the built-in gyro sensor The built-in gyro sensor detects angular movement of your VAIO computer, which allows you to perform actions with apps, such as a game app.
Page 160 may not work properly. (Digitizer Stylus supplied models) When magnetism around your VAIO computer is unstable, the accuracy of the built-in digital compass may decrease; however, this is normal and does not indicate a malfunction. In such a case, you need to calibrate the digital compass. Move away from materials that cause magnetic interference, such as metallic products or magnets, and perform the following operations while running an app that uses the digital compass.
Page 161 1. Open the charms and select the Search charm. (See Opening the Charms to open the charms.) 2. Enter "Windows Update" in the search box. 3. Select Windows Update from the list and follow the on-screen instructions to complete the updates. VAIO Update VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on your VAIO computer.
Page 162 state including data you are working on. To activate Sleep mode Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.) Power and Sleep. 2. Select To return to Normal mode 1. Press the (Power) button.
Page 163 1. Start VAIO Control Center and select Hardware. (See Starting Apps to start VAIO Control Center.) 2. Enable the Action When Pen Pulled Out setting. Note With this function, you cannot start Windows Store apps other than VAIO Paper, Note Anytime for VAIO, and Microsoft Office OneNote.
Page 164 The face recognition technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the face recognition.
Page 165 floppy disk drive, or a USB flash drive by using the BIOS function. 1. Connect an external device to your VAIO computer. 2. Press the ASSIST button while your VAIO computer is off. The VAIO Care (Rescue Mode) screen appears. 3.
Page 166 While the computer is off, the ASSIST button displays the VAIO Care (Rescue Mode) screen. VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, when Windows does not start. Note If the VAIO Care (Rescue Mode) screen is displayed and five minutes pass without any operation, your VAIO computer automatically turns off.
Page 167 Refresh your VAIO computer first if the computer becomes unstable. If the problem persists, recover the computer. There are two ways to recover the computer: From Recovery Media From the recovery area Note The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select Start BIOS setup.
Page 168 Typically, you cannot modify or delete data in this area, however, there are commercially available apps designed for this purpose. Why do I have to create Recovery Media? Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery.
Page 169 When you create Recovery Media, use VAIO Care. If you create the Recovery Media in any other way and perform recovery, your VAIO computer may not be restored to its factory condition. Sony does not guarantee the compatibility of the computer with such Recovery Media.
Page 170 Do not stop the recovery process until the process is complete. If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged. Notes on apps Recovering your VAIO computer can restore only the preinstalled apps.
Page 171 function provided by Windows. Refresh the computer by following these steps. Note The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select Start BIOS setup.
Page 172 Save important data in advance. Copyright protected data, such as digital broadcast data or music files organized by digital media playback apps may not be available, even if the data is retained in the same location after you refresh your VAIO computer. Refer to the help file included with the app you are using for instructions.
Page 173 1. Insert Recovery Media (optical discs) into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode. 2. Turn off your VAIO computer. 3. Press the ASSIST button to display the VAIO Care (Rescue Mode) screen and select Start from media (USB device/optical disc).
Page 174 Start from media (USB device/optical disc). Follow the on-screen instructions until the VAIO Care (Rescue Mode): VAIO recovery solutions screen appears. 5. Select Tools and Remove recovery partition. 6. Follow the on-screen instructions. About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Page 175 While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button displays the VAIO Care (Rescue Mode) screen. VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, when Windows does not start.
Page 176 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.
Page 177: Backing Up Files
Your VAIO computer automatically restarts 72 hours after VAIO Care (Rescue Mode): VAIO recovery solutions starts. If 72 hours have passed during the backup process, the process will be stopped and the computer will restart. There is no way to resume the process.
Page 178 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.
Page 179 If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password. If necessary, move the restored files to the original location. Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Page 180 5. Follow the on-screen instructions. Hint If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Page 181 If you use Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer. See Connecting an External Drive for more information on how to connect the external optical disc drive. If an AC adapter or a power cable is supplied, plug it into a power source.
Page 182 Hint If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Page 183 Use the following apps. VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care (Rescue Mode): VAIO recovery solutions Recovering your VAIO computer Rescuing (backing up) your data Erasing all the data on your built-in storage device Windows Recovery Environment (Windows RE) Refresh Hint Refer to the help file included with VAIO Care and VAIO Care (Rescue Mode): VAIO...
Page 184 Follow the on-screen instructions until the Choose an option screen appears. 3. Select Troubleshoot and Refresh your PC. Most user data saved on your built-in storage device, some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer. However, some app settings or files in the specific folders may not be retained.
Page 185 With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Conduct regular performance checks and tune-ups. Find support information (the support website URL and the contact information). Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem.
Page 186 For Trend Micro: Start Trend Micro Titanium Maximum Security. For McAfee: Start McAfee LiveSafe - Internet Security, McAfee Internet Security, or McAfee Total Protection. For Windows Defender: Start Windows Defender. 3. Follow the on-screen instructions. Note The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer.
Page 187 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password.
Page 188 follows in the FastAccess settings window: Enhancing the security strength Rejecting the recognition with a photo If your VAIO computer fails to recognize your face, move your head so that the face is located in the center of the computer screen and a green frame is displayed. If it takes time for face recognition, you can improve the face recognition rate by signing in to Windows with password entry while a green frame is displayed on the computer screen.
Page 189 Enter a password if it has already been set. The BIOS setup screen appears. 3. Press the key to select the Security tab, select Set Machine Password or Set User Password, and then press the Enter key. The password entry screen appears. 4.
Page 190 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Removing the Power-on Password If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password.
Page 191 Find support information (the support website URL and the contact information). Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem. 1. Press the ASSIST button while your VAIO computer is on. VAIO Care starts.
Page 192 The face recognition technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the face recognition.
Page 193 Hint If multiple users share your VAIO computer or there is a possibility that any person other than you uses the computer, it is recommended that you enhance the security strength as follows in the FastAccess settings window: Enhancing the security strength Rejecting the recognition with a photo If your VAIO computer fails to recognize your face, move your head so that the face is located in the center of the computer screen and a green frame is displayed.
Page 194 Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction. (Touch screen equipped models) Hint By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity while the computer is connected to an AC outlet. See Using Sleep Mode for more information.
Page 195 1. Save your data and close all running apps. Settings charm. (See 2. Open the charms and select the Opening the Charms to open the charms.) Power and Restart. 3. Select Your VAIO computer will restart. Charge Indicator Status List The charge indicator light turns on or blinks differently according to conditions.
Page 196 If the battery life has become short, replace the battery pack with a new one specified by Sony. Refer to the help file for more information on battery charge status and capacity decrease.
Page 197 Hint Enable the battery care function to maximize the battery lifespan. With this function, you can reduce battery degradation by limiting the maximum charging capacity. When the function is enabled, the battery pack is not fully charged. Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Page 198 Blinks in orange The battery pack is running out of power. (Normal mode) If your VAIO computer is equipped with the power indicator, it blinks along with the charge indicator. Blinks fast in orange A battery error has occurred due to a failed battery pack, an unlocked battery pack (Removable battery pack supplied models), etc.
Page 199: Advanced Operations
The surface of the touch screen may get hot. This is normal and does not indicate a malfunction. Even though the surface of the touch screen is tempered glass, it could still become damaged. Treat it with adequate care. If it breaks, small granular shards may scatter and cause injury. Do not drop the touch screen or subject it to a strong impact.
Page 200 Pinch on the touch screen with two fingers for zooming on an image, such as a photo on Photos. Pinch open to zoom in or pinch close to zoom out. To rotate an image such as a photo (rotate) Put two fingers on the touch screen and slide them in circles to rotate an image, such as a photo.
Page 201 1. Open the desktop and select (the Touch Keyboard icon) in the desktop notification area. (See Opening the Desktop to open the desktop.) Hint The on-screen Touch Keyboard appears automatically when you touch a text field. Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.
Page 202 for more information. Fn + Pg Up (Page Up) Goes to the previous page. Fn + End (End) Moves the cursor to the end of a line or page. Fn + Pg Dn (Page Down) Goes to the next page. Fn + Home (Home) Moves the cursor to the top of a line or page.
Page 203 Depending on the location of the pointer, you can display various shortcut menus. To drag With the pointer on your desired item or object, press the left button zone once, and while holding down the zone, slide your finger on the touch pad. Alternatively, tap on the touch pad twice quickly, and on the second tap, slide your finger.
Page 204 Put your finger on the right edge of the touch pad and slide the finger left. See Opening the Charms for more information. To switch apps Put your finger on the left edge of the touch pad and slide the finger right to switch to the running app.
Page 205 Built-in front camera indicator Built-in front camera Bottom Built-in rear camera indicator Built-in rear camera Built-in dual microphones Hint The apps installed on your VAIO computer vary depending on the computer’s configurations. Some apps may not support all the resolution settings of the built-in camera. If the power frequency in your location is different from the one you set on the camera app, the autofocus system of the built-in rear camera may not work.
Page 206 a lens cleaning cloth. Do not rub the area too hard, as it can be easily scratched. Using Intel(R) Anti-Theft Technology (Intel(R) Anti-Theft Technology supported models) You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen. Follow these steps to enable Intel(R) Anti-Theft Technology. 1.
Page 207 You may need to install the driver supplied with your USB device before use. Refer to the manual that came with the USB device for more information. In order to print documents, be sure the USB printer is compatible with your version of Windows.
Page 208 "Memory Stick Duo" slot without the adaptor, you may not be able to remove it from the slot. Your VAIO computer has been tested and found compatible with any Sony branded "Memory Stick" of up to 32 GB, available as of January 2013. However, "Memory Stick" compatibility is not guaranteed in all cases.
Page 209 The "Memory Stick" slot on your VAIO computer does not support “MagicGate” technology of "Memory Stick" with capacity of up to 256 MB. If you use "Memory Stick" in a place subject to static electricity or electrical noise, stored data may be lost. The maximum possible size for a file on "Memory Stick PRO Duo"...
Page 210 Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. If you want to reformat the media with your VAIO computer, follow these steps. Note Formatting "Memory Stick" erases the entire data stored on the media. Be sure to make a backup copy of important data to avoid erasing it.
Page 211 Do not disassemble or modify "Memory Stick". Do not wet "Memory Stick". Do not use or store in a location subject to: Extremely high temperature, such as in a car parked in the sun Direct sunlight High humidity or corrosive substances Excessive dust Be sure to use "Memory Stick"...
Page 212 1. Locate the SD memory card slot. 2. Open This PC. To open This PC, see Starting Apps. 3. Right-click the SD memory card icon and select Eject. 4. Push in the SD memory card toward your VAIO computer and release. 5.
Page 213 slot until it clicks into place. "Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed*. If nothing appears on the desktop, open This PC and double-click the "Memory Stick" icon*. The drive letter for the "Memory Stick" slot, such as "E:", may vary depending on the system configuration of your VAIO computer.
Page 214 It is recommended that you make a backup copy of important data. Stored data may be lost or corrupted if: You remove an SD memory card or turn off your VAIO computer while data is being read from or written to the SD memory card. You use an SD memory card at a place where static electricity or electrical noise may disturb the card.
Page 215 5. Follow the on-screen instructions. Hint If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.
Page 216 malfunction. About the Touch Screen (Touch screen equipped models) The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Your VAIO computer supports multi-touch input. Note Your VAIO computer is equipped with a capacitive touch screen. When using it, note the following characteristics of the capacitive touch screen.
Page 217 Advanced operations You can make a simple motion (gesture) with your fingers on the touch screen to operate your VAIO computer. The response to a gesture varies depending on the apps. To right-click (touch and hold) Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen.
Page 218 Creating Partitions This topic describes how to create partitions. Note If you reduce the volume of the C: drive partition, you may not create Recovery Media or complete the recovery process successfully because the free space on the built-in storage device is not sufficient.
Page 219 Some models may have D: drive as the factory default setting. About One-touch functions (NFC supported models) One-touch functions are Sony original functions which use NFC. Simply touch two One-touch functions supported devices to easily establish communication, without complicated settings.
Page 220 Refer to Windows Help and Support (Opening Windows Help and Support) for more information on Airplane mode. You may need to change the device settings depending on the NFC/One-touch functions supported device you use. For detailed information, refer to the manual that came with your device.
Page 221 Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. 1. Open the Apps screen. (See Opening the App List to open the Apps screen.) 2. Select Help+Tips. Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity.
Page 222 After a short time, your VAIO computer automatically turns off. If the computer is equipped with the power indicator, the green power indicator light turns off. Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction.
Page 223 is running out of power. However, depending on the operating conditions, the computer may fail to enter Hibernate mode. If this occurs and the battery pack is running out of power, the computer will be turned off, resulting in loss of unsaved data. While the computer is running on battery power, save data frequently.
Page 224 You can start Help+Tips that explains the Windows 8 basic operations. 1. Open the Apps screen. (See Opening the App List to open the Apps screen.) 2. Select Help+Tips. How to Use the Pen (Digitizer Stylus supplied models) Using the supplied pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen.
Page 225 You can also perform the same operation by holding the pen at the desired point for a few seconds. To drag (move an item) Gently place the pen on the item to be moved, then drag the item on the screen to move it. To erase text Depending on the app, you may erase text.
Page 226 Use the supplied pen. The Tail cap contains a magnet. Do not bring an object easily affected by magnetic interference (such as a credit card) close to the pen. Doing so may result in loss of recorded data. If you use an app that uses the digital compass, keep the pen away from your VAIO computer to prevent the built-in magnet of the Tail cap from affecting the magnetometer on the computer.
Page 227 2. Insert the battery into the pen with the + side toward the nib. 3. Reattach the Tail cap. Note Do not remove the Tail cap except for when replacing the battery. If you do not intend to use the pen for a while, remove the battery. The pen should not be used with a commercially available rechargeable battery.
Page 228 2. Check the direction of the new nib and insert it into the barrel of the pen. Note If the pen’s nib is lost or broken, contact an authorized Sony service/support center. Using the Pen Stand (Digitizer Stylus supplied models) You can keep the supplied pen (Digitizer Stylus) standing upright by using the pen stand.
Page 229 2. Place the pen in the pen stand. Note The Tail cap contains a magnet. Do not bring an object easily affected by magnetic interference (such as a credit card) close to the pen. Doing so may result in loss of recorded data.
Page 230 About This Manual Congratulations on your purchase of this VAIO(R) computer. About your VAIO computer’s configuration To find out about the configuration of your VAIO computer, visit the Sony online support website. See About Online Support Website for more information.
Page 231: Printed Documentation
In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.
Page 232: Windows Update
The software described herein is governed by the terms of a separate user license agreement. Sony Corporation is not liable and will not compensate for any lost recordings made to your VAIO computer, external recording media, or recording devices or any relevant losses,...
Page 233 open the Start screen.) 2. Select Updates in the upper right of the screen. The number in the bracket shows the number of programs you can use. 3. Set a check mark for the apps you want to update, then select Install. To update the apps later, remove the check mark.
Page 234 High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on. Be careful before touching the area. Do not place any object near the air exhaust vent that may block the vent. Hint Your VAIO computer uses high-frequency radio signals and may cause interference to radio or TV reception.
Page 235 LCD screen. Trademarks © 2013 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
Page 236 Blu-ray Disc Association. The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Page 237 Not all the software listed above may be delivered with your model. About the Software License This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Page 238: Power Source
If your VAIO computer or the AC adapter becomes extraordinarily hot, turn off the computer, unplug the AC adapter, remove the battery pack if it is removable, and then contact an authorized Sony service/support center. Power source Do not place heavy objects on the power cord, or this could cause a fire.
Page 239 About Online Support Website The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Sony online support website http://www.sony.com/am/vaiosupport/ Hint If you experience any problem or have a technical question about your VAIO computer,...
Page 240 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
Page 241 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
Page 242 Visit our community support site to ask for help and share your knowledge. http://community.sony.com/ Environmental sustainability For Sony’s environmental initiatives and recycling of your products, visit our sustainability site. http://www.sony.com/green/ Hint You can find a link to register your computer online in VAIO Care. To start VAIO Care, see Starting Apps.
Page 243 AC adapter. Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. The battery pack may have run out of power.
Page 244 high humidity location, moisture may condense inside the computer. In such a case, allow at least one hour before turning on the computer. Do not use the computer in a high humidity location (a relative humidity of more than 80%), as it may cause the computer to malfunction.
Page 245 Follow any of these procedures to exit all running apps and then turn off your VAIO computer again. Drag the app from the top center of the screen to the bottom center. See Closing Apps for more information. Press the Alt+F4 keys. If there is unsaved data, save it at the confirmation prompt.
Page 246 In this case, push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip). If the problem persists, contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.
Page 247 display is disconnected from your VAIO computer, the computer screen may be unable to display the video. In such a case, stop video playback, press the Fn+F7 keys several times to select the computer screen as the display output, and then press the Enter key. Then, restart video playback.
Page 248 with the app for more information. There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using. This problem may occur while your VAIO computer is running on the power saving plan, which reduces the CPU performance.
Page 249 Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on the configuration of the computer. What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Reconnect the HDMI cable (not supplied).
Page 250 An external microphone with a 3-pole mini plug does not work with the headset compatible headphone jack The microphone of your headset may not work with your VAIO computer. Use a Sony smartphone compatible headset. What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized.
Page 251 An external microphone with a 3-pole mini plug does not work with the headset compatible headphone jack The microphone of your headset may not work with your VAIO computer. Use a Sony smartphone compatible headset. What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers.
Page 252 What should I do if my VAIO computer screen freezes? Restart your VAIO computer. Press the Ctrl+Alt+Delete keys, select (Shut down) in the lower right corner of the computer screen, and then select Restart. If the problem persists, press and hold down the (Power) button for more than 4 or 10 seconds.
Page 253 The touch pad is disabled. Press the Fn+F1 keys to enable the touch pad. See Enabling/Disabling the Touch Pad for more information. Alternatively, start VAIO Control Center, then enable the touch pad. To start VAIO Control Center, Starting Apps. If a mouse is connected to your VAIO computer, disconnect it. Using the Touch Pad for information on how to use the touch pad.
Page 254 The area on and around the built-in camera is soiled. Clean the area. See Notes on the Built- in Camera for more information on how to clean the camera. What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your app may cause dropped frames.
Page 255 strength/interference, wall materials, running apps, etc. If you are using an access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. Wait for a while and try again. Change the channel setting of your access point. By changing the channel, interference on your wireless network may be reduced and data transfer speed may improve.
Page 256 Select (the network icon) and change the Wi-Fi setting to On. To open the charms, see Opening the Charms. To use the Wi-Fi function on your VAIO computer, you need to configure the Wi-Fi settings. Check the Wi-Fi settings of the computer. See Starting Wi-Fi(R) (Wireless LAN) Communications for more information.
Page 257 What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. Make sure the access point is on. Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Page 258 Select (arrow) in the desktop notification area, right-click (the BLUETOOTH icon), and select Open Settings to open the settings window. Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected. To open the desktop, see Opening the Desktop.
Page 259 VAIO computer. Why can't I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users. What should I do if I cannot use the BLUETOOTH(R) function? Make sure the BLUETOOTH function is enabled.
Page 260 When you forget your machine password: The password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. What should I do if I forget the power-on password to start my VAIO computer?
Page 261 What should I do if the touch screen does not work correctly? (Touch screen equipped models) Turn off your VAIO computer, and then turn it on again. Electromagnetic waves may cause the touch screen to work incorrectly. Try these suggestions. Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves.
Page 262 affected by magnetic interference and it may not work correctly. Inside an elevator or a room built with ferrous materials, such as iron frames or reinforced concrete Near a reinforced concrete structure, such as a footbridge or an airport or a train station concourse Near or inside a train or a car Near a transformer on the ground or high-voltage power lines Near a metallic product, such as a metal frame desk or metallic furniture...
Page 263 Make sure that the Access Point Name (APN) is properly configured in the network setting. If not, contact your telecom operator to get the correct APN to use. Hint For more information on the wireless WAN function, visit the VAIO support website. Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or...
Page 264 how many other devices are communicating via the access point. Wait for a while and try again. Change the channel setting of your access point. By changing the channel, interference on your wireless network may be reduced and data transfer speed may improve. If access point channel interference occurs, data transfer speed may be reduced.
Page 265 To open the charms, see Opening the Charms. To use the Wi-Fi function on your VAIO computer, you need to configure the Wi-Fi settings. Check the Wi-Fi settings of the computer. See Starting Wi-Fi(R) (Wireless LAN) Communications for more information. If a connection utility app supplied with a third-party Wi-Fi product is installed, uninstall it.
Page 266 What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. Make sure the access point is on. Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Page 267 select Open Settings to open the settings window. Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected. To open the desktop, see Opening the Desktop. Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer.
Page 268 Why can't I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users. What should I do if I cannot use the BLUETOOTH(R) function? Make sure the BLUETOOTH function is enabled.
Page 269 Try the suggestions below: Download and install the latest updates using VAIO Update. See Using VAIO Update for more information. Restart your VAIO computer. And then, try to create Recovery Media again. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source.
Page 270 (Rescue Mode): VAIO recovery solutions. Note Recovering your VAIO computer will delete all the data on the built-in storage device. What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. See Keeping Your VAIO Computer in Optimum Condition (VAIO Care) for more information.
Page 271 When you forget your machine password: The password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. What should I do if I forget the power-on password to start my VAIO computer?
Page 272 What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.
Page 273 Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet. You may need to install a USB driver for the USB device before connecting the device.

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