HP Telephone Support Services
Free telephone support for your hardware product is available from HP Customer
Care Centers (refer to page 15 for contact telephone numbers) during the product
warranty period under the following conditions:
•
•
•
Before dispatching an HP Service Representative or replacement part, HP will
Note
attempt to resolve your support issue via the telephone.
HP Lifeline Telephone Support, a fee-based service, is available for telephone
assistance not covered by the warranty of your hardware product or for assistance
for your hardware product outside of the warranty period of your product.
Your call can either be charged to your phone bill at a per-minute rate or to your
credit card (Visa, Mastercard or American Express) at a flat fee.
The charge begins AFTER you have been put in contact with a support technician. If
your problem is found to be covered by the HP Hardware Warranty, no charge will be
applied.
In the U.S.A
Please call the appropriate number listed below.
Elsewhere
Please call your local HP Customer Care Center (refer to page 15 for contact
telephone numbers).
You may request support for basic configuration, setup, and troubleshooting of
your hardware product during the first year of the product warranty period.
You may request warranty support for your HP hardware product during the
product warranty period.
You may be required to provide proof of the purchase date for the product
requiring support in order to determine warranty entitlement.
Number
1 (900) 555-1500
1 (800) 999-1148
Method of Payment
Charged to phone bill
Charged to credit card
Charge Type
per-minute rate
Flat fee
English 7