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OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.

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Table of Contents
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Summary of Contents for LG GR-X24FTKSB

  • Page 1 OWNER'S MANUAL FRIDGE& FREEZER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    Water and Ice Dispenser ................33 Automatic Icemaker .................. 33 Removing the Ice Storage Bin ..............34 SMART FUNCTIONS .............35 Using LG SmartThinQ Application ............35 Using Smart Diagnosis™ ................. 37 MAINTENANCE ..............38 Notes for Cleaning ..................38 Cleaning the Shelf ..................39 Cleaning the Vegetable Box ..............
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 •Ensure that the socket outlet is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre. •This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug.
  • Page 5 •Avoid using any extension cords or double adaptor. The appliance should be connected to a dedicated power line which is separately fused. •Do not use a multi socket outlet which is not properly grounded(portable). In case of using a properly-grounded multi socket outlet (portable), use the multi socket outlet with the current capacity of the power code rating or higher and use the multi socket outlet only for the appliance.
  • Page 6 •Do not use the appliance for any purpose (storage of medical or experimental materials or shipping) other than any domestic household food storage use. •In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time.
  • Page 7 LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance. •Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 8 •Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location. •Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours.
  • Page 9 •This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high environmental compatibility, but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. •Refrigerant leaking out of the pipes could ignite or cause an explosion.
  • Page 10 CAUTION To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation •Do not tilt the appliance to pull or push it when transporting. •Make sure not to get a body part such as a hand or foot stuck while moving the appliance.
  • Page 11 •Keep food organized inside the appliance. •Prevent animals from nibbling on the power cable or water hose. •Do not open or close the appliance door with excessive force. •If the hinge of the appliance door is damaged or operates improperly, stop using the appliance and contact an authorized service centre.
  • Page 12 Maintenance •Do not insert the shelves upside down. The shelves may fall, causing injury. •To remove frost from the appliance, contact an LG Electronics customer information centre. •Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
  • Page 13: Installation

    INSTALLATION Compartments Spanner Type 1 Spanner Type 2 Owner's Manual Egg Box (Optional) Ring Sheet Cleaning Cloth (Optional) Water Filter • The appearance or components of the appliance may differ from model to model.
  • Page 14: Notes For Movement And Transport

    Notes for Movement and Notes for Installation Transport • Install the appliance on a solid and flat area. − If the appliance is installed on an uneven • Remove all food from inside the appliance. floor, it can cause vibration and noise Then, transport the appliance only after fixing causing the appliance to fall resulting in fragile parts such as shelves and the door...
  • Page 15: Dimensions And Clearances

    Dimensions and Clearances Ambient Temperature • Too small of a distance from adjacent items • The appliance is designed to operate within a may result in the degradation of freezing limited range of ambient temperatures, capability and increased electricity costs. Allow depending on the climate zone.
  • Page 16: Removing The Door

    Removing the Door While pressing down on the hook of the wire harness connector, remove the When it is necessary to move the appliance connector by pulling it in both directions. through a narrow opening, removing the doors is the recommended procedure. WARNING •...
  • Page 17 NOTE Lift the left fridge door upward (1). At this time, the door should be lifted high enough • When moving the left fridge door, be careful so that the water tube with the spiral spring not to damage the water tubes. The doors (2) has come entirely out.
  • Page 18: Adjusting The Height Of The Door

    Removing the Freezer Door Adjusting the Height of the Door Remove the two hinge bolts. If the door is too low, lift the door up and screw on a door hinge bolt in the manner shown below using a spanner and a pair of long nose pliers.
  • Page 19 Right Door Loosen the keeper nut by rotating it counterclockwise using a 19 mm spanner. If the door is too low, lift the right door up and insert use a pair of long nose pliers to insert ring sheets until both doors are level. Height difference To loosen the nut Adjust the difference in the height of the...
  • Page 20: Adjusting A Tilted Appliance

    Adjusting a Tilted Appliance Connecting the Water Line If the door of the appliance is not level, adjust Accessories the difference in the height of appliance door using the following method. NOTE • Because the hinge pin may fall out, do not adjust the height of the appliance door more than 5 cm.
  • Page 21 Connecting to the Appliance Checking the Water Connection Unscrew the metal threaded collar nut at Turn on the water supply and switch on the the back of the appliance and place it over appliance. Carefully check all fittings for one end of the water tube. possible leaks due to poorly fitted hoses.
  • Page 22: Operation

    OPERATION Parts and Functions Control Panel Displays the ice maker and dispenser modes the water filter status. InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items. Door in Door Lever This lever opens Door in Door.
  • Page 23 Smart Diagnosis Unit Use this function when contacting LG Electronics customer information centre to help make an accurate diagnosis when the appliance operates abnormally or a failure occurs. Bluetooth Sound Bar (Optional) You can connect your smart device to a bluetooth sound bar. Please see the enclosed guide in the appliance for more details.
  • Page 24 Extra Space (Optional) This is where small food items such as cheese and ham can be stored. Door Mullion This prevents cold air from leaking from the appliance. Fridge Door Basket This is where small packages of refrigerated foods, drinks and sauce containers are stored. Automatic Icemaker This is where ice is automatically produced and stored.
  • Page 25 Freezer Basket This is where small packages of frozen food can be stored. • Do not store ice cream or food which will be stored for a long period of time within these baskets. Fresh Zone (Optional) This compartment is designed to be able to store fresh food for a long time without the odour mixing with other stored food.
  • Page 26: Notes For Operation

    Notes for Operation Suggestion for Energy Saving • Ensure there is sufficient space between • Do not use the ice water dispenser tank for stored foods. This allows cold air to be beverages other than drinking water. circulated evenly and lowers electricity bills. •...
  • Page 27 Storing Foods Effectively Max Freezing Capacity • Store frozen food or refrigerated food inside • The Express Freeze function will allow the sealed containers. freezer to its maximum freezing capacity. This generally takes up to 24 hours, however, it will •...
  • Page 28: Control Panel

    Control Panel Units and Functions Freezer Temperature Water Dispenser • This sets the freezer target temperature. • This sets the function of Cubed ice, Water, Crushed ice. Fridge Temperature Ice On/Off • This sets the fridge target temperature. • This sets turns the Icemaker ON or OFF. Express Freeze Replacement Filter •...
  • Page 29 − When the appliance door (fridge customer information centre. If you turn off the compartment, freezer compartment, door in power, the repair technician from the LG door) is opened Electronics customer information centre may • The control panel will turn off automatically for have difficulty finding the problem.
  • Page 30: Extra Space (Optional)

    Setting and Resetting Lock Door Mullion This locks the buttons on the control panel. This door mullion prevents cold air from leaking from the appliance. • Press and hold the Lock button for 3 seconds . When the Lock function is set, all buttons are CAUTION locked.
  • Page 31: Instaview Function

    InstaView Function Door in Door (Optional) The InstaView function on the Door-in-Door lets Pull the lever at the bottom of the door upwards you see if you’re running low on frequently used until the door in door opens. items like beverages and snacks, without There is plenty of storage space inside the door opening the refrigerator door.
  • Page 32: Moving Basket (Optional)

    Moving Basket (Optional) Fresh Zone (Optional) Easily move moving basket up and down as This compartment is designed to be able to necessary. store fresh food for a long time without the odour mixing with other stored food. • Remove all items from the moving basket before moving it up or down.
  • Page 33: Water And Ice Dispenser

    Water and Ice Dispenser Automatic Icemaker You can dispense cubed ice, water and crushed The automatic icemaker can automatically make ice by pressing the respective button for the 70-182 cubes at a time, within a 24hr period if desired mode. conditions are favorable.
  • Page 34: Removing The Ice Storage Bin

    (1), and slowly pull out source. If the problem continues, contact the the bin as shown (2). LG Electronics customer information centre. Do not use the ice or water until the problem is corrected. • Dispense ice into a glass before filling it with water or other beverages.
  • Page 35: Smart Functions

    Internet service each time you change your smartphone or provider or refer to your wireless router reinstall the application. manual. • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 36 Press and hold the Wi-Fi button for 3 seconds Communicate with the appliance from a smart to temporarily turn it off. Run the LG phone using the convenient smart features. SmartThinQ application and follow the instructions in the application to register the Firmware Update appliance.
  • Page 37: Using Smart Diagnosis

    NOTE Use this function if you need an accurate • Position the phone so that its microphone is diagnosis by an LG Electronics customer aligned with the speaker hole. information centre when the appliance malfunctions or fails. Use this function only to •...
  • Page 38: Maintenance

    • Keep the air vents on the exterior of the lamp, do not remove lamp cover and LED appliance clean. lamp in any attempt to repair or service it. Please, contact the LG Electronics customer − Blocked air vents can cause fire or appliance information centre. damage.
  • Page 39: Cleaning The Shelf

    Cleaning the Shelf Cleaning the Vegetable Box Removing the Fridge Shelf Removing the Vegetable Box (Type1) Tilt the front of the shelf up and then lift the shelf straight up. Open the fridge door and take all the shelves out from the fridge compartment. Pull the shelf out.
  • Page 40: Cleaning The Fridge/Freezer Basket

    Removing the Vegetable Drawer Refitting the Vegetable Drawer (Type2) Insert the bottom of the vegetable drawer into its original position and gently push it back in Open the doors and remove the contents of while lowering it. the door in door cases and baskets. Remove the door in door case from the appliance.
  • Page 41: Cleaning The Door In Door

    Cleaning the Door in Door Lift and remove the moving basket from the case after remove the screws from each of Removing the Case from the Door the side rails. in Door Lift the case from door in door up and take it out with both hands.
  • Page 42: Cleaning The Freezer Tray/Drawer

    Cleaning the Freezer Tray/ Cleaning the Water Dispenser Drawer Cleaning the Dispenser Tray Removing the Freezer Tray/ The dispenser tray may become wet easily due Drawer to spilled ice or water. Wipe the entire area with a damp cloth. Open both freezer doors completely. Pull out the freezer trays and drawers to full extension and remove all of the contents.
  • Page 43: Replacing The Water Filter

    Replacing the Water Filter Replace the disposable water filter when indicated on the Replacement Filter icon or at least every 6 months. To give you enough time to get a new filter, the light will come on just before the capacity of the current filter runs out.
  • Page 44: Troubleshooting

    The inside lamp in the appliance as they are not Does the inside lamp in the appliance does not serviceable. If the inside lamp does appliance turn off? turn on. not turn on, please contact the LG Electronics customer information centre.
  • Page 45 Symptoms Reason Solution Is the appliance leaning • Adjust the front feet to raise the front forward? side slightly. Were the shelves properly • Refit the shelves if needed. assembled? The appliance door is not closed tightly. • If you apply too much force or speed when closing the door, it may remain Did you close the door with briefly open before closing.
  • Page 46 Symptoms Reason Solution • Cool the hot food first before putting Did you store hot food without it in the fridge or freezer cooling it first? compartment. • Although the condensation will Did you leave the appliance disappear soon after you close the There is condensation door open? appliance door, you can wipe it with...
  • Page 47 Symptoms Reason Solution Did you open and close the • Frost or condensation can form if the appliance door frequently or is outside air penetrates inside the the appliance door improperly appliance. closed? Frost or condensation has formed inside or •...
  • Page 48 The automatic icemaker button on the control panel. (For more details on how to icemaker does not panel to ON? use, visit LG electronics website or produce ice or use your smart device.) produces a small amount of ice. • If the set temperature is too warm,...
  • Page 49 Symptoms Reason Solution • In the control panel, select the Unable to hear the sound of modes for cubed ice and crushed ice ice coming out? alternately to dispense the ice. Ice is not dispensed. • Ice may not be dispensed properly if Is the ice path blocked? (You the ice passage is blocked.
  • Page 50 Symptoms Reason Solution The defrost control will click when the automatic defrost cycle begins and ends. The Clicking noises thermostat control (or • Normal Operation appliance control on some models) will also click when cycling on and off. Rattling noises may come from the flow of appliance, the water line on the back of the •...
  • Page 51 • Find the Wi-Fi network connected to The password for the Wi-Fi your smartphone and remove it, then that you are trying to connect register your appliance on LG to is incorrect. SmartThinQ • Turn off the Mobile data of your...
  • Page 52 PRODUCT INFORMATION Model GR-X24FTKSB Producer LG Electronics Category Refrigerator-Freezer Total ISO Gross Freezer Refrigerator Capacity(I) Total Freezer ISO Storage Two stars section Refrigerator Net / Packing 155/167 Weight (kg) Product 912 X 1797 X 759 Width x Height x Depth...
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