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LG 49SM3C-B.AUS User Manual
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LG 49SM3C-B.AUS User Manual

LG 49SM3C-B.AUS User Manual

Monitor signage webos 3.0
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USER GUIDE
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
webOS 3.0
www.lg.com

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Summary of Contents for LG 49SM3C-B.AUS

  • Page 1 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. webOS 3.0 www.lg.com...

  • Page 2: Table Of Contents

    - Control Manager ............29 are available for download. How to Use LG Electronics will also provide open source code to you on CD-ROM for a charge covering the Follow the steps below if you encounter issues cost of performing such distribution (such as the...

  • Page 3: User Settings

    NOTE • The software-related contents may be changed without prior notice due to upgrade of the product functions. • Some features described in the User Guide may not be supported in certain models. • SNMP 2.0 is supported. USER SETTINGS Main Menu Settings Picture Settings To Select Picture Mode...
  • Page 4 To fine-tune the picture mode [Picture] [Picture Mode Settings] [Customize] • [Backlight]/[OLED Light]: Adjusts the brightness of the screen by controlling the LCD backlight. The closer the value is to 100, the brighter the screen is. • [Contrast]: Ajusts the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 5 • [Picture Options]: Customizes the picture options. - [Noise Reduction]: Removes irregularly generated tiny dots for a clear picture. - [MPEG Noise Reduction]: Reduces the noise produced while creating digital video signals. - [Black Level]: Adjusts the black level of the picture to correct the brightness and contrast of the picture. (Recommended settings according to input signal: RGB 0–255: High, RGB 16–235: Low, YCbCr: Low) - [Real Cinema]: Optimizes the video image for a cinematic look.
  • Page 6 To use the Energy Saving function [Picture] [Energy Saving] Reduces power consumption by adjusting peak screen brightness. • [Auto]: Adjusts the brightness of the monitor according to ambient light. (This feature is available only with certain models.) • [Off]: Disables the Energy Saving mode. •...

  • Page 7: Sound Settings

    Sound Settings • Only applies to certain models. To select a Sound Mode [Sound] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. •...
  • Page 8 Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 9: Network Settings

    Network Settings To Set a Signage Monitor Name [Network] [Signage Name] You can set a name for Signage Monitor that will be used on the network by using the on-screen keyboard. To Set Your Wired Network [Network] [Wired Connection (Ethernet)] •...
  • Page 10 For details, contact your ISP. • LG is not responsible for any malfunction of the display and/or the Internet connection feature due to communication errors/malfunctions associated with your Internet connection, or other connected equipment.
  • Page 11 NOTE • If you want to access the Internet directly on your display, the Internet connection should always be on. • If you cannot access the Internet, check the network conditions from a PC on your network. • When you use Network Setting, check the LAN cable or check if DHCP in the router is turned on. •...

  • Page 12: General Settings

    General Settings To configure the language [General] [Menu Language] Select one of the languages on the menu displayed on the screen. • [Menu Language]: Sets a language for Signage. Setting up the keyboard language [General] [Keyboard Languages] Select the language you wish to show on the keyboard. •...
  • Page 13 Configuring Set ID [General] [Set ID] • [Set ID](1 to 1000): Assigns a unique Set ID number to each product when several products are connected for display. Assign numbers ranging from 1 to 1000 and exit the option. You can control each product separately by using the Set ID you assigned to each product.
  • Page 14 Configuring the Dual-View Screen (For double-sided flat OLED models only) [General] [Dual-View Screen Setting] • [Front Screen Name]: Sets the name of the front screen. • [Back Screen Name]: Sets the name of the back screen. • [Screen Swap]: Swaps the images on the front and back side of the screens. •...

  • Page 15: Entertainment

    ENTERTAINMENT Using Multimedia Features Connecting USB/SD Storage Devices Connect a USB storage device such as a USB flash memory, SD storage devices or an external hard drive to the display and use multimedia features. CAUTION • Do not turn the monitor off or remove the USB storage device while Photo & Video or Music is playing. •...
  • Page 16 Tips for using USB/SD storage devices • Only a USB storage device can be recognized. • A USB device does not work effectively when it is connected via a USB hub. • A USB storage device using an automatic recognition program may not be recognized. •...
  • Page 17 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB storage devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 18: Photo & Video

    Photo & Video • The photo feature is not supported in OLED models. Supported Photo & Video Files Supported External Subtitle Format • *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX), *.dcs (DLP Cinema) NOTE • Subtitles are not supported in certain models.
  • Page 19 Maximum data transfer rate • Full HD video H.264 1920 x 1080@60P BP/MP/HP@L4.2 40 Mbps HEVC 1920 x 1080@60P MP@L4.1, Main10 Profile@L4.1 40 Mbps • Ultra HD (For Ultra HD models only) H.264 1920 x 1080@60P 4096 x 2160@30P BP/MP/HP@L5.1 50 Mbps HEVC 4096 x 2160@60P MP@L5.1, Main10 Profile@L5.1 50 Mbps Supported Photo File File Format...

  • Page 20: Viewing Photos And Videos

    • (For Ultra HD models only) Ultra HD image: 3840 X 2160 Some HEVC-encoded Ultra HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be used after upgrading software. Extension Codec .mkv, .mp4, .ts...

  • Page 21: Scheduled Playing

    Scheduled Playing • Only applies to certain models. You can schedule your selected content to play at a certain time. (Scheduled playing is available with external inputs.) Select your desired storage device. Enter the folder that contains the file you wish to schedule. Click the New Scheduled Playing button in the upper right.

  • Page 22: Music

    Music Supported Music Files • Some of the models that do not support the audio output cannot play the music. File Format Item Information .mp3 Bit rate 32 Kbps to 320 Kbps Sample freq. 16 KHz to 48 KHz Support MPEG1, MPEG2 Channels Mono, Stereo...

  • Page 23: Supersign Contents

    SuperSign Contents Plays stored files using the Export option in SuperSign Editor. To play back the stored files using the Export option Only contents distributed by SuperSign Manager are displayed and selectable. If there is a USB/SD storage device connected, the image on the USB/SD device is outputted additionally. NOTE •...

  • Page 24: Local Contents Scheduler

    Local Contents Scheduler • Only applies to certain models. • The recommended resolution for scheduled photo playback is 4096 x 2160 or below. Setting a Scheduled Playing You can create a scheduled playing using the Local Contents Scheduler and the Photo & Video app. Scheduled Playing with Photo &...

  • Page 25: Screen Share

    ) program on your laptop. Any nearby LG Signages supporting WiDi are detected. In the list of detected displays, select a Signage to connect to and then, click Connect. Enter the 8-digit PIN number (a) displayed on the Signage in the input field of your laptop (b) and click Continue.

  • Page 26: Group Manager

    Group Manager • Only applies to certain models. Using this template-based content editing program, you can produce, manage and play content. There are three modes: Master, Slave and StandAlone. The program can be used to distribute and play schedules between the Master and Slave.
  • Page 27 How to Use • Monitors: Run the app in the Launcher bar and add/edit/delete the desired content. • Mobile devices: Run the app in the Launcher bar and get access using the QR code or URL provided. NOTE • If you use a mobile device, you need to go through an authorization process using a PIN code. The default PIN code is ‘000000’...

  • Page 28: Leveler Tool

    Leveler Tool • Only applies to certain models. You can check whether the product is horizontally and vertically level when installing the product outdoors in an enclosure. Accessing the Leveler Tool You can check whether the product is horizontally and vertically level. Exiting the Leveler Tool Exit the Leveler Tool by pressing the EXIT key on your remote control.

  • Page 29: Control Manager

    Control Manager • Only applies to certain models. You can control and check the status of the display through web browser. This function is available on PC and mobile device. CAUTION • Supported resolutions (this program is optimized for the following resolutions): - 1280 x 1024 / 375 x 667 •...

  • Page 30: How To Use

    How to Use On a PC Enter ‘https://Product IP address:3737’ in the browser's address bar to access the Control Manager login page. Enter the password in the Password window (The default password is ‘000000’). Click the Login button after entering the password to access the Dashboard. Click the face-shaped image to access the User Menu (Change Password, Logout).

  • Page 31: Follow The Steps Below If You Encounter Issues

    Follow the steps below if you encounter issues with your security certificate while attempting to access. On Chrome Click 'ADVANCED' Click 'Proceed to product IP address (unsafe)'...
  • Page 32 On FireFox Click 'Advanced' Click Add 'Exception...'...
  • Page 33 Click 'Confirm Security Exception' On Internet Explorer Click 'Continue to this website (not recommended)'. * The text of the links and buttons may differ depending on the OS (Operating System) or language settings used.

  • Page 34: Multi-Screen

    Multi-Screen Changing Screen Input Press the button on the top right of each split • Only applies to certain models. screen to select the desired input. This feature allows you to view multiple external inputs and videos on a single screen. NOTE Accessing Multi-Screen •...

  • Page 35: Picture Id Settings

    PICTURE ID Settings NOTE • If PICTURE ID is set to 2, only the upper right monitor, • Only applies to certain models. which has a Set ID of 2, can be controlled by IR [PICTURE ID] is used to change the settings of a signals.

  • Page 36: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes may not be supported depending on the model. Code (Hex) Function Remarks (POWER) Remote control button MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving) Remote control button (INPUT) Remote control button...
  • Page 37 Code (Hex) Function Remarks (SETTINGS (Menu)) Remote control button Auto Config. Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button TILE Remote control button EXIT Remote control button PICTURE ID ON (RED)

  • Page 38: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS • Only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting the Cable •...

  • Page 39: Communication Parameter

    Communication Parameter NOTE • When using three-wire connections (non-standard), Baud Rate: 9600 bps an IR daisy chain cannot be used. Data Length: 8 bit • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 40: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) [Power] 00 to 02 [Select input] See [Select Input] [Aspect Ratio] See [Aspect Ratio] [Energy Saving] See [Energy Saving] [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 41 COMMAND DATA (Hexadecimal) [Reset] 00 to 02 [Current Temperature] [Key] See [Key] [Time Elapsed] [Product Serial Number] [Software Version] [White Balance Red Gain] 00 to FE [White Balance Green Gain] 00 to FE [White Balance Blue Gain] 00 to FE [White Balance Red Offset] 00 to 7F [White Balance Green Offset]...
  • Page 42 COMMAND DATA (Hexadecimal) [Check the status] See [Check the status] [Check Screen] 00 to 01 [Speakers] 00 to 01 [Daylight Saving Time] See [Daylight Saving Time] [PM Mode] n, 0c 00 to 03 [ISM Method] See [ISM Method] [Network Settings] n, 80(81)(82) See [Network Settings] [Auto-adjustment] [H Position]...
  • Page 43 COMMAND DATA (Hexadecimal) [Aspect Ratio] ([Rotation]) n, 89 00 to 01 [Easy Brightness Control Mode] 00 to 01 [Easy Brightness Control Schedule] See [Easy Brightness Control Schedule] [MultiScreen] Mode & [Input] See [MultiScreen] Mode & [Input] [Aspect Ratio] ([MultiScreen]) See [Aspect Ratio] ([MultiScreen]) [Screen Mute] ([MultiScreen]) See [Screen Mute] ([MultiScreen]) [Screen Off Always]...

  • Page 44: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: Identifies between the factory setting and the user setting modes. * [Command2]: Controls monitor sets. * [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000(01H~3E8H) under Settings in the OSD menu.
  • Page 45 01. [Power] (Command: k a) 03. [Aspect Ratio] (Command: k c) Controls the power on/off of the set. Adjusts the aspect ratio. Transmission Transmission (k)(a)( )(Set ID)( )(Data)(Cr) (k)(c)( )(Set ID)( )(Data)(Cr) Data 00: Off Data 01: 4:3 01: On 02: 16:9 02: Restart 04: Zoom...
  • Page 46 05. [Picture Mode] (Command: d x) 08. [Sharpness] (Command: k k) Selects a picture mode. Adjusts the screen sharpness. Transmission Transmission (d)(x)( )(Set ID)( )(Data)(Cr) (k)(k)( )(Set ID)( )(Data)(Cr) Data 00: Vivid Data 00~32: Sharpness 0 to 50 01: Standard Acknowledgement 02: Cinema (k)( )(Set ID)( )(OK/NG)(Data)(x)
  • Page 47 12. [Balance] (Command: k t) 15. [Volume Control] (Command: k f) Adjusts the sound balance. Adjusts the playback volume. Transmission Transmission (k)(t)( )(Set ID)( )(Data)(Cr) (k)(f)( )(Set ID)( )(Data)(Cr) Data 00~64: Left 50 to right 50 Data 00~64: Volume 0 to 100 Acknowledgement Acknowledgement (t)( )(Set ID)( )(OK/NG)(Data)(x)
  • Page 48 17. [Time] 2 (hour/minute/second) (Command: f x) 20. [Off Timer] (Repeat/Time) (Command: f e) Adjusts the Time 2 (hour/minute/second) value. Configures Off Timer (Repeat/Time) settings. Transmission Transmission (f)(x)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (f)(e)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 00~17: 00 to 23 hours Data1 Data2...
  • Page 49 21. [On timer ](Repeat/Time) (Command: f d) 22. [On Timer Input] (Command: f u) Configures On Timer (Repeat/Time) settings. Select an external input for the current On Time setting and add a new schedule. Transmission Transmission (f)(d)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (f)(u)( )(Set ID)( )(Data1)(Cr) Data1 (f)(u)( )(Set ID)( )(Data1)()(Data2)(Cr)

  • Page 50: Current Temperature] D N

    23. [No Signal Power Off] (15Min) (Command: f g) 26. [Reset] (Command: f k) Sets the monitor to enter Automatic Standby mode if there is no signal Performs the reset function. for 15 minutes. Screen Reset can only be performed in RGB input mode. Transmission Transmission (f)(g)( )(Set ID)( )(Data)(Cr)

  • Page 51: Time Elapsed] D L

    29. [Time Elapsed] (Command: d l) 33. [White Balance Green Gain] (Command: j n) Checks the elapsed time. Adjusts the white balance green gain value. Transmission Transmission (d)(l)( )(Set ID)( )(Data)(Cr) (j)(n)( )(Set ID)( )(Data)(Cr) Data FF: Read status Data 00~FE: Green Gain 0 to 254 FF: Checks the green gain value Acknowledgement...

  • Page 52: White Balance Blue Offset] S Z

    37. [White Balance Blue Offset] (Command: s z) 40. [Tile Mode] (Command: d d) Adjusts the white balance blue offset value. Sets the Tile Mode and sets values for the tile rows and columns. Transmission Transmission (s)(z)( )(Set ID)( )(Data)(Cr) (d)(d)( )(Set ID)( )(Data)(Cr) Data 00~7F: Blue Offset 0 to 127...

  • Page 53: Natural Mode] D J

    43. [Natural Mode] (in Tile mode) (Command: d j) 46. [Power On Delay] (Command: f h) When displaying the image naturally, the part of the image that would Sets the schedule delay when the power turns on. (unit: seconds). normally be displayed in the gap between the monitors is omitted. Transmission Transmission (f)(h)( )(Set ID)( )(Data)(Cr)

  • Page 54: Fail Over Input Select] M J

    48. [Fail Over Input Select] (Command: m j) 50. [Local Key Operation] (Command: t o) Selects an input source for auto switch. Configures the local key operation settings of the product. * This command is only available when the Fail Over (auto) mode is set Transmission to Custom.
  • Page 55 53. [Speaker] (Command: d v) Data 10 (Check Screen) Data1 00: Check Screen result NG Sets the speaker function. 07: Check Screen result OK Transmission * Sets to NG when Check Screen is set to Off or not supported. (d)(v)( )(Set ID)( )(Data)(Cr) Data 00: Off Data...
  • Page 56 55. [PM Mode] (Command: s n, 0c) 57. [Network Settings] (Command: s n, 80 or 81 or 82) Selects the desired PM mode option. Configures network and DNS settings. Transmission Transmission (s)(n)( )(Set ID)( )(0c)( )(Data)(Cr) (s)(n)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)( )(Data4)( ) (Data5)(Cr) Data 00: Sets the Power Off mode.
  • Page 57 58. [Auto-adjustment] (Command: j u) 61. [H Size] (Command: f s) Automatically corrects the position and shaking of the picture. (Works Adjusts the horizontal size of the screen. This feature only works when the only in RGB-PC input mode.) Tile Mode is set to Off. * The operational range varies depending on the RGB input resolution.
  • Page 58 64. [Intelligent Auto] (Command: t i) 67. [Time Sync] (Command: s n, 16) Selects the desired Intelligent Auto option. Configures the Time Sync. Transmission Transmission (t)(i)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(1)(6)( )(Data)(Cr) Data 00: Off Data 00: Off 01: On 01: On * This feature works in the Master mode.
  • Page 59 70. [Studio Mode] (Command: s n, 83) 73. [DPM Wake up Control] (Command: s n, 0b) Sets Studio Mode to on/off. Sets the DPM Wake up Control Mode. Transmission Transmission (s)(n)( )(Set ID)( )(8)(3)( )(Data)(Cr) (s)(n)( )(Set ID)( )(0)(b)( )(Data)(Cr) Data 00: Off Data...
  • Page 60 76. [Aspect Ratio (Rotation)] (Command: s n, 89) 78. [Easy Brightness Control Schedule] (Command: s s) Controls the Aspect Ratio (Rotation) screen. Sets Easy Brightness Control schedules. (This command works only when Content Rotation is on.) Transmission Transmission (s)(s)( )(Set ID)( )(Data1)( )(Data2)( )(Data3)(Cr) (s)(n)( )(Set ID)( )(8)(9)( )(Data)(Cr) Data1 Data...
  • Page 61 79. [MultiScreen Mode & Input] (Command: x c) 81. [Screen Mute] (MultiScreen) (Command: x e) Saves or controls the MultiScreen Mode and input. Turns on/off each screen in MultiScreen. Transmission Transmission (x)(c)( )(Set ID)( )(Data1)( )(Data2)( )(Data3( )(Data4) (x)(e)( )(Set ID)( )(Data1)( )(Data2)(Cr) ( )(Data5)( )Cr) Data1 01: Controls the Main input...
  • Page 62 84. [Wireless Wake-on-LAN] (Command: s n, 90) 87. [Holiday Schedule] (Command: s n, 1b) Sets Wireless Wake-on-LAN. Configures the Holiday Schedule. Transmission Transmission (s)(n)( )(Set ID)( )(9)(0)( )(Data)(Cr) (s)(n)( )(Set ID)( )( )(1)(a) ( )(Data1)( )(Data2)( )(Data3)( )(Data4)(Cr) Data 00: Off 01: On Data1 1.
  • Page 63 88. [Dual Screen Off] (Command: s n, 92) 91. [Luminance Value Read] (Command: m u) Turn Dual Screen On or Off. Reads luminance value. Transmission Transmission (s)(n)( )(Set ID)( )(9)(2)( )(Data)(Cr) (m)(u)( )(Set ID)( )(FF)(Cr) Data 00: MainScreen – On / SubScreen – On 01: MainScreen –...
  • Page 64 93. [Power Indicator] (Command: f o) 96. [Hybrid Mode] (Command: s n, 96) Sets the Power Indicator Settings. Sets display’s transparency mode. Transmission Transmission (f)(o)( )(Set ID)( )(Data)(Cr) (s)(n)( )(Set ID)( )(9)(6)( )(Data)(Cr) Data 00: Off Data 00: Hybrid (effect: Off) 01: On 01: Hybrid (effect: Full white) 02: Semi-Transparent...
  • Page 65 99. [HDMI IT Contents] (Command: s n, 99) 102. [No Signal Image] (Command: s n, a9) Uses HDMI data to automatically set Picture Mode. Turns No Signal Image On or Off. Transmission Transmission (s)(n)( )(Set ID)( )(9)(9)( )(Data)(Cr) (s)(n)( )(Set ID)( )(a)(9)( )(Data)(Cr) Data 00: Off Data...
  • Page 66 105. Analog Signage BLU On/Off Time Setting (Command: s n, c3) Set on/off schedule for Analog Signage BLU. Transmission (s)(n)( )(Set ID)( )(c)(3)( )(Data1)( )(Data2)( ) (Data3)( )(Data4)( )(Cr) Data1 Set power on schedule (hour) 00~17: 00~23 (hour) Data2 Set power on schedule (minute) 00~3B: 00~59 (minute) Data3 Set power off schedule (hour)

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