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Canon CanoScan FB1200S Product Manual
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Canon CanoScan FB1200S Product Manual

Canon CanoScan FB1200S Product Manual

Canon color image scanner canoscan fb1200s
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Canon Color Image Scanner
CanoScan FB1200S
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Summary of Contents for Canon CanoScan FB1200S

  • Page 1 Canon Color Image Scanner CanoScan FB1200S Product Guide...

  • Page 2: How To Make Best Use Of The Manuals

    How to Make Best Use of the Manuals Printed Manual CanoScan FB1200S Quick Start Guide Describes operating procedure from set up and software installation to scanning and confirmation When you of operation. Please read before using the scanner open the box for the first time.

  • Page 3: How To Use The Product Guide

    How to Use the Product Guide This guide provides in-depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start Guide, we recommend that you follow its suggestions first before consulting this guide.
  • Page 4 We respectfully request that you contact the Canon Customer Care Center if you have any questions or suggestions about this guide. Canon Inc. reserves the right to change the specifications of the hardware and software described herein at any time without prior notice.

  • Page 5: Table Of Contents

    Table of Contents Features of the CanoScan FB1200S ... Safety Precautions ... Operating Requirements ... Components Guide ... How to Use the Scanner Connecting to the Computer ... Connecting Two or More SCSI Devices ... SCSI Connector and SCSI Interface Cable Descriptions...
  • Page 6 Automatic Document Feeder Components Guide ... ADF-S9 ... Option Cable... Attaching the ADF to the Scanner ... Attaching the Cables ... Acceptable Media ... Loading Documents ... Software Settings ... Paper Jams ... Jams in the Document Tray ... Jams during Document Ejection ... Jams Inside the ADF ...
  • Page 7 Problems Starting Software Programs ... Problems with the Scanner ... Problems with Scanning... Problems with the Automatic Document Feeder (ADF-S9) ... Other Issues ... Scanner Not Identified ... Care and Maintenance ... Major Specifications ... Index ... Canon Technical Support ...

  • Page 8: Features Of The Canoscan Fb1200S

    Fine Color Tones and High Resolution Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan (horizontally across document) is realized with VAROS, the proprietary Canon system short for VAriable Refraction Optical System. VAROS is a two-pass scanning technique that combines the results of the scanning unit's first pass with a second pass that is optically shifted by a half pixel.
  • Page 9 • Optional Film Adapter Unit The FAU-S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches, increasing the versatility of this high-quality scanner. Refer to the manual accompanying the FAU-S10. • Optional Automatic Document Feeder The ADF-S9 optional automatic document feeder permits hands-free operation for up to 20 sheets, a convenient timesaving feature.

  • Page 10: Safety Precautions

    - Any metallic objects, such as necklaces - Any container with liquid in it, such as cups, vases and flower pots If any of these objects or liquids enter the inside of the equipment, immediately unplug the AC adapter and contact the Canon Customer Care Center.

  • Page 11: About The Power Supply

    CAUTION • Do not place the equipment in the following areas. Fire or electric shocks may result. - Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near open flames • Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to frequent vibrations.

  • Page 12: General Handling Precautions

    • If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual, immediately unplug the power cord and contact the Canon Customer Care Center. Continued use may result in fires or electric shocks.
  • Page 13 If anything enters this equipment, immediately unplug the power cord and contact the Canon Customer Care Center. • When cleaning the equipment, always unplug the power cord. Otherwise you could start a fire or receive an electric shock.

  • Page 14: Operating Requirements

    Operating Requirements To use this scanner safely, operate it within the guidelines specified below. • Operate the equipment in an area where the following temperature and humidity conditions can be met. Ambient Temperature: 41 - 95 F (5 - 35 Celsius) Humidity: •...
  • Page 15 • Set up the scanner within the reach of the cable. • Do not place the scanner in areas with large fluctuations in temperature or humidity. Also do not move the equipment rapidly between areas with high and low humidity. Condensation may cause image errors.
  • Page 16 Environments subject to shocks, smoke, Locations near TVs or devices generating noxious fumes, water vapor or dust strong magnetic fields Locations subject to strong direct Environments in which the air is salty or greasy sunlight...

  • Page 17: Components Guide

    Components Guide Lock Switch Locks and unlocks the scanning unit Document Glass Place documents here Start Button Starts the accompanying software, ScanGear Toolbox CS (Windows) or CanoScan Toolbox CS (Macintosh). • Always unlock the scanner before plugging in the AC adapter. Operating the scanner in WARNING the locked state may damage the equipment.
  • Page 18 SCSI Connector D-sub 25-pin SCSI interface cable connects here AC adapter • This scanner does not have a power switch. NOTE SCSI Connector Half-pitch type 50-pin SCSI interface cable connects here Power cord Dip Switch Power Connector The accompanying AC adapter plug connects here...

  • Page 19: How To Use The Scanner

    How to Use the Scanner Connecting to the Computer ...20 Positioning Documents (No ADF) ... Transporting the Scanner ...31...

  • Page 20: Connecting To The Computer

    Connecting to the Computer Connecting Two or More SCSI Devices When connecting two or more SCSI devices (including this scanner), be careful of the following points. About Daisy Chain Configurations When connecting multiple SCSI devices to the computer, connect them in a series as shown below.
  • Page 21 • Terminator Settings The terminator marks the last device in a daisy chain. It tells the computer that “this is the last device”. There are two types of terminator: a separate device that is attached to a SCSI device or an On/Off switch built into the SCSI device. This scanner has a built-in terminator. For a daisy chain to operate correctly, the terminator must be set to On for the last SCSI device , and Off for all other SCSI devices.
  • Page 22 • The SCSI ID does not have to follow the order of connection. As long as an ID is not WARNING repeated, IDs between 0 and 6 can be used. • SCSI device equipped computers usually have the following SCSI ID already assigned. Refer to the manuals of the appropriate devices.
  • Page 23 To set the SCSI ID, move the 1-3 switches with a sharp object, such as the tip of a mechanical pencil. Set the switch positions as below to assign a SCSI ID from 0 to 6. Set the SCSI ID with switches 1-3 indicates the switch position SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3...
  • Page 24 • Sample Configurations The following examples show typical configurations for the scanner, your computer and other SCSI devices. Scanner Is the Last SCSI Device. Set SCSI ID Terminator Off Terminator On Set the scanner’s terminator to On. Set the IDs of the other SCSI devices to nonconflicting numbers. Set the terminators of the other SCSI devices to Off.
  • Page 25 Scanner in the Middle of a Daisy Chain (First Position is Recommended) Set SCSI ID Terminator Off Terminator On Terminator Off Set the scanner’s terminator to Off. Set the scanner and other SCSI devices to nonconflicting IDs. Set the terminator of the last SCSI device to On.

  • Page 26: Scsi Connector And Scsi Interface Cable Descriptions

    SCSI Connector and SCSI Interface Cable Descriptions This scanner is equipped with both a Half Pitch 50-Pin and D-Sub 25-Pin connector (port). The supplied SCSI interface cable has a Half Pitch 50-Pin connector on one end and a D-Sub 25-Pin connector on the other. Half Pitch 50-Pin Connector (Male) D-Sub 25 Pin...
  • Page 27 • Common Connector Types Computer or SCSI Device D-Sub 25-Pin (Female) Half Pitch 50-Pin (Female) Centronics Half Pitch 50-Pin (Female) Centronics 50-Pin (Female) Cable D-Sub 25-Pin (Male) Half Pitch 50-Pin (Male) Centronics Half Pitch 50-Pin (Male) Centronics 50-Pin (Male)
  • Page 28 • The Half Pitch 50-Pin and Centronics Half Pitch 50-Pin connectors look alike and the sizes WARNING are similar. However, close examination reveals that the pin shapes are different. Be careful when purchasing. • Only high-impedance cables work with the scanner. Ensure that cables other than the supplied SCSI interface cable are of the high-impedance type.

  • Page 29: Positioning Documents (No Adf)

    Positioning Documents (No ADF) Documents must be placed on the document glass to be scanned. The instructions below are for manual positioning. If you are using the automatic document feeder (ADF) option, please see Lift the document cover. Place the document face down. Orient the document face down on the document glass with the top edge at the back of the scanner (the edge closest to the hinges of the document cover).
  • Page 30 • The maximum allowable size for scanning is 8.5 x 11.69 inches (216 x 297 millimeters), up WARNING to Letter or A4 size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning, or improperly closing it, may affect the scanning results. If you are scanning thick documents, such as books, that prevent the document cover from closing, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.

  • Page 31: Transporting The Scanner

    Transporting the Scanner Always engage the lock before transporting the scanner. Turn off the computer and unplug the scanner. Turn off the power switches on the computer and all peripherals, such as the printer. After that, unplug the scanner's power cord from the electrical outlet and remove the AC adapter cord from the scanner.
  • Page 32 Grasp the document cover at the hinges and lift it straight up and off. Locate the lock switch (between the holes for the hinges) and push it toward the locked mark. Attach the document cover. • Carrying or transporting the scanner without locking the scanning unit may damage it. Be WARNING particularly careful to lock the scanning unit when transporting the scanner in a vehicle.

  • Page 33: Automatic Document Feeder

    Automatic Document Feeder (Option: ADF-S9) Please read this chapter thoroughly for installation and operating instructions if you have purchased the optional ADF-S9 Automatic Document Feeder. Components Guide Attaching the ADF to the Scanner .. Attaching the Cables Loading Documents ... Software Settings Paper Jams ...49...

  • Page 34: Components Guide

    Components Guide ADF-S9 Stack Mark Ensure that document stacks do not rise above this mark. Document Tray Place the originals face up in this tray. Paper Alignment Marks Adjusts to the width of the originals. Slide the document guide to the edge of the documents being scanned.

  • Page 35: Option Cable

    Option Cable Option Connector Slide the cover on the side of the connector block to switch between the ADF connector and the FAU connector. Power Cord • Do not place objects other than documents on the ADF. WARNING...

  • Page 36: Attaching The Adf To The Scanner

    Attaching the ADF to the Scanner Use the following procedures to attach the ADF to the scanner. Ensure that the computer and all peripheral devices are turned off. Unplug the scanner's power cord from the electrical outlet. Grasp the scanner's document cover close to the hinges and lift it straight off the scanner body.
  • Page 37 Attach the ADF to the scanner in place of the document cover. Insert the ADF's hinge brackets into the slots on the scanner from directly above. Hinge Brackets...

  • Page 38: Attaching The Cables

    Attaching the Cables Attach the ADF connector cable to the option cable (supplied) as shown below. Option Cable ADF Connector Cable Scanner AC Adapter and Power Cord...
  • Page 39 Attach the option cable to the option connector on the scanner. Slide the cover on the connector block so that the ADF connector is visible. Slide the Connector Cover ADF Connector...
  • Page 40 Attach the ADF connector cable to the ADF connector on the option cable's connector block. ADF Connector Cable Attach the power cord to the option cable AC adapter. Option Cable AC Adapter Power Cord...
  • Page 41 Plug the power cord into an electrical outlet. Plug the scanner's power cord into an electrical outlet. Scanner...

  • Page 42: Acceptable Media

    Acceptable Media The ADF can feed media falling within the following parameters. • Standard paper sizes: B5, A4, Letter, Legal Width: 7.2-8.5 in. (182-216 mm) / Length: 10.1-14.0 in. (257-356 mm) • Standard paper weights: 16-28 lb. (60-105 g/m The following can cause paper jams and should be avoided. •...
  • Page 43 • Scan valuable or single-copy documents using the document glass, not the ADF, to avoid WARNING the risk of damaging the original in a paper jam. • The allowable curl on papers fed by the ADF is shown below. Do not use the ADF for papers with curls exceeding 30˚.

  • Page 44: Loading Documents

    Loading Documents Observe the following precautions when loading documents into the ADF. • The maximum stack of documents that can be loaded into the ADF at one time is WARNING indicated by the stack mark on the inner side of the paper guide. The ADF can accommodate up to 20 sheets of 20 lb.
  • Page 45 Push the left edge of the document stack flush against the paper guide and as far under the ADF cover as possible. • If the document is a standard size, align its top corner with the corresponding paper alignment mark on the document tray. Slide the movable paper guide lightly against the side of the stack.

  • Page 46: Software Settings

    Follow the procedures below to set the software to scan documents loaded into the ADF. The settings may differ between software programs. • The ADF can be used to scan at resolutions up to 600 dpi. NOTE Windows Start ScanGear CS-S. • For instructions, see the Quick Start Guide. Click the [FB1200S] tab.
  • Page 47 Click the arrow of the [Image Source] list box and select [Document Feeder]. This is all that is required to set the scanner to choose the ADF as the document source. Load documents into the ADF and click the [Preview] button. The first document will feed into the scanner and the preview image will begin to appear in the ScanGear CS-S window.
  • Page 48 Macintosh Start Plug-in Module CS-S. • For instructions, see the Quick Start Guide. Open the [Preferences] menu and select [Auto document feeder]. This is all that is required to set the scanner to choose the ADF as the document source. Load documents into the ADF and click the [Preview] button.

  • Page 49: Paper Jams

    Paper Jams Use the following procedures to clear paper jams where they occur in the ADF. Jams in the Document Tray 1. Lift the ADF cover. 2. Remove the jammed document by pulling it forward.

  • Page 50: Jams During Document Ejection

    Jams during Document Ejection 1. Lift the ADF cover. 2. Lift the document tray. 3. Remove the jammed document by pulling it forward.

  • Page 51: Jams Inside The Adf

    Jams Inside the ADF Lift the ADF cover. Raise the ADF unit on its hinges. 3., 4. Open the delivery guide sheet cover. 5. Remove the delivery guide sheet. 6. Remove the jammed document by pulling it forward. Press the lock clips on both sides inward (3) and pull forward (4).

  • Page 52: After Clearing A Paper Jam

    After Clearing a Paper Jam Return the delivery guide sheet, ADF unit, document tray and ADF cover to their original positions after clearing a paper jam. • Be careful not to damage or dirty the delivery guide sheet. Either condition may cause WARNING lines to appear on scanned images or reduce image quality in other ways.

  • Page 53: Problems With Scanned Images

    Problems with Scanned Images Streaked or unclear images may result if the transparent delivery guide sheet, which is located in the image scanning field, or the white calibration plate beneath it, are dirty or damaged. Follow the procedures below to clean or replace them. Cleaning the Delivery Guide Sheet Unplug the scanner and ADF power cords from the electrical outlet.
  • Page 54 • Do not apply pressure to the delivery guide sheet. It is easily damaged. WARNING • Never use alcohol, thinners or benzene to clean the equipment. They may distort, discolor or dissolve the delivery guide sheet or white calibration plate. Open the delivery guide sheet cover.
  • Page 55 Lift out the delivery guide sheet and lightly wipe both the interior of the ADF and the inner side of the delivery guide sheet with a soft, dry cloth. ADF Interior • Do not apply pressure to the surfaces. They are easily damaged. WARNING •...
  • Page 56 Return the delivery guide sheet to its original position. • Align the two holes in the delivery guide sheet with the pegs on the back side of the cover. Tuck the edge of the delivery guide sheet under the document cover. •...
  • Page 57 Close the delivery guide sheet cover. • Be extremely careful when closing the delivery guide sheet cover to keep the delivery WARNING guide sheet from slipping off the pegs on the back side of the cover.

  • Page 58: Frequent Misfeeds

    Frequent Misfeeds Follow the procedures below if you are experiencing frequent misfeeds. You will need to clean the separator in the ADF. Lift the ADF cover.
  • Page 59 Press the separator down and forward to remove it. Clean it with a soft, dry cloth. Position the clean or new separator over its slot, then press down and back to lock it in place. Close the ADF cover. Dry Cloth Remove all dirt from the rubber portion...

  • Page 60: Appendices

    Appendices Troubleshooting ... Scanner Not Identified ... Care and Maintenance ... Major Specifications ... Index ... Canon Technical Support ...

  • Page 61: Troubleshooting

    Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem. If the remedies suggested below do not solve your problem or is not listed in the following pages, Canon Computer Systems, Inc. offers a full range of customer technical support options listed at the end of this guide.

  • Page 62: Problems With Software Installation

    Problems with Software Installation Installation is unsuccessful Cause 1: Insufficient memory to run the installer program Solution: Close other software programs that are running and reinstall Cause 2: Insufficient free hard disk space Solution: Delete or transfer unnecessary files from the hard disk and reinstall. Refer to the Quick Start Guide for the required hard disk space Nothing displays when the CanoScan Software Solutions CD-ROM is placed in the drive...

  • Page 63: Problems Starting Software Programs

    Problems Starting Software Programs [Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh) Cause 1: Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Solution: Plug the AC adapter power cord securely into the electrical outlet and restart the computer.
  • Page 64 Problems starting ScanGear CS-S as a TWAIN driver from within another program Cause 1: Insufficient memory (RAM) available to start ScanGear CS-S Solution: Close programs other than the host program and start ScanGear CS-S Cause 2: ScanGear CS-S already running as a TWAIN driver within another program Solution: Close the ScanGear CS-S already running as a TWAIN driver (See ScanGear CS-S User’s Guide)

  • Page 65: Problems With The Scanner

    Problems starting Plug-in Module CS-S as a plug-in from within another program Cause 1: Insufficient memory to start Plug-in Module CS-S Solution: Close programs other than the host program and start Plug-in Module CS-S Cause 2: Plug-in Module CS-S is not installed Solution: Install Plug-in Module CS-S (See Quick Start Guide) Cause 3:...
  • Page 66 Cause 3: SCSI card not operating correctly Solution: Follow the procedures below to confirm the operation of the SCSI card. • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and [Control Panel]. 2. Double-click the [System] icon. 3.
  • Page 67 Scanner not identified (Part 2) • Please also read Scanner Not Identified Cause 1: Scanner not powered on when computer started Solution: Plug the scanner's power cord into an electrical outlet and restart the computer. Cause 2: SCSI interface cable is disconnected or loose Solution: Securely connect SCSI interface cable and restart the computer.
  • Page 68 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that appears to the left of the [Canon Scanners] option. The computer is not detecting the scanner properly if an exclamation mark (!) or (x) appears on the [Canon IX-12015E] device under the [Canon Scanners] option.

  • Page 69: Problems With Scanning

    Problems with Scanning Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Quick Start Guide) Cause 2: Scanning unit locked Solution: Unlock scanning unit by setting lock switch to unlocked position...
  • Page 70 Scanning unit fails to return to ready position (rear of scanner) Cause: Power cord fell out of contact with the electrical outlet or the AC adapter was unplugged from the scanner while scanning unit in motion Solution: Clear all documents and objects from the document glass, close the document cover, unplug the power cord from the electrical outlet and then plug it back in Scan quality is poor Cause 1:...
  • Page 71 Glossy color photo will not scan clearly Cause: Optical interference created by the photo adhering to document glass produces striped patterns Solution 1: Gently press down on the document cover Solution 2: Move the photo on the document glass to break the adhesion Solution 3: Clean the document glass Stripes appear on scan of publication...

  • Page 72: Problems With The Automatic Document Feeder (Adf-S9)

    Problems with the Automatic Document Feeder (ADF-S9) Documents Are Not Scanning Cause 1: ADF power not on Solution: Ensure that the ADF option cable is correctly connected to the AC adapter and that the power cord is plugged into a functioning electrical outlet. Cause 2: ADF connector cable not attached Solution:...

  • Page 73: Other Issues

    Cause 2: Documents sticking together Solution: Fan the documents well to separate them before placing them in the ADF. (See p. 42) Cause 3: Documents curled or wrinkled Solution: Uncurl or straighten out wrinkles before placing the documents in the ADF. (See p.

  • Page 74: Scanner Not Identified

    Scanner Not Identified If the scanner is not identified, check the following in order. Windows SCSI card installed? [SCSI Controller] icon displayed on Windows [Device Manager] tab? [SCSI Driver] icon displayed on SCSI Controller icon? Is the [!] or [x] mark displayed in the [SCSI Driver]? Are there other SCSI boards installed other than this board?
  • Page 75 Scanner not identified (Part 2) Was the power to the scanner on when the computer was started? Is the SCSI interface cable disconnected or loose? Is the SCSI interface cable correctly connected? Is the SCSI interface cable a high-impedance type? Is the SCSI ID repeated from another SCSI device? Is the terminator correctly set? Connect the AC adapter, then start the computer...

  • Page 76: Care And Maintenance

    Care and Maintenance Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the scanner during the course of ordinary operation using the following procedures. Power down the computer and peripheral devices. Unplug the AC adapter from the electrical outlet. Dampen a clean, soft cloth with water and wring the cloth well.
  • Page 77 Thoroughly remove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as interfere with imaging. Document Outer Casing Cover Document Glass Never use substances containing alcohol, thinners or benzene to...

  • Page 78: Major Specifications

    Temperature Humidity Power Requirements Power Consumption Dimensions Weight Options CanoScan FB1200S Flatbed (stationary document type) CCD 3 line color Cold cathode fluorescent lamp 1200 x 1200 dpi 50-9600 dpi (ScanGear CS-S) 25-9600 dpi (Plug-in Module CS-S) 12-bit input/12-bit or 8-bit output per RGB channel...
  • Page 79 Acceptable Paper Sizes Colors Maximum Sheets Paper Thickness Power Requirements Dimensions (w x l x h) ADF Unit Only Assembled Approximate Weight Transfer time to computer is not included. • Product specifications are subject to change without notice. Automatic Document Feeder (ADF-S9) A4, B5, Letter, Legal (Width: 7.2-8.5 in) (Length: 10.1-14.0 in) *Cannot feed transparencies Black and white (2 colors)

  • Page 80: Index

    Index AC adapter ADF 33, Alignment Mark 17, Automatic Document Feeder Care and Maintenance Connecting to the Computer Connecting Two or More SCSI Devices Connector Types 26, D-Sub 25-Pin 26, Daisy Chain Configuration Dip Switch 18, Document Cover Document Glass Film Adapter Unit Locations 10, Locations to Avoid...
  • Page 81 Scanner Not Identified Scanning Unit 17, SCSI Connector 18, 26 SCSI ID 20, SCSI Interface Cable Space Around the Scanner Specifications Start Button Terminator 21, 24, Troubleshooting Troubleshooting the ADF...

  • Page 82: Canon Technical Support

    Canon Technical Support Canon Computer Systems, Inc. offers a full range of technical support options • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products ... (1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.–10:00 p.m.

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