Table of contents Safety .......... 4 Laundry.......... 33 General information...... 4 Preparing the laundry ..... 33 Intended use........ 4 Sorting laundry ....... 34 Restriction on user group.... 5 Degrees of soiling ...... 34 Safe installation ........ 5 Care symbols on the care labels ... 34 Safe use ........... 7 Detergents and care products..
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Connecting the appliance to a Inserting the transit bolts.... 66 WLAN home network (Wi-Fi) Using the appliance again ..... 67 without WPS function ..... 42 Disposing of old appliance .... 67 Connecting your appliance to Customer Service...... 68 the Home Connect app.... 43 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 68 energy manager ...... 43...
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. ¾˝ Fix and secure the wa- ter outlet hose with an min. elbow. 10 mm Connecting the appliance to the min. 17 mm electricity supply Note: Please read the information in the "Safety"...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure / : Dispenser for fabric softener or of the detergent drawer. detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 Energy consumption Energy consumption for the selected programme.
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en Display Display Designation Description ¡ No water pressure. → "Error code / Fault display / Signal", Page 56 ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully. → "Error code / Fault display / Signal", Page 56 E:60 / -2B Error Error code, error display, signal.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
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en Buttons Button Selection Description (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡...
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Programmes en Intensive Plus i-DOS i-DOS Prewash Spin Speed (Rinse Hold) Rinse Plus SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
en Laundry – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
Detergents and care products en Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en It may take a few seconds for the Note: The setting is saved if you ac- appliance to switch on. tivate or deactivate the intelligent a The appliance performs an audible dosing system. function test in the detergent Loading laundry drawer.
en Basic operation Adding detergent and care Soaking laundry product You can soak the laundry before washing in the appliance by pausing For programmes in which intelligent the programme. dosing is not possible or desirable, you can add detergent to the manual Note: No additional detergent is re- dosing compartment.
Childproof lock en The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start the Rinse programme. – If the water level is high: Start Spin or ...
en Intelligent dosing system ¡ If you want to use both dispensers Deactivating the childproof for liquid detergent, adjust the lock "contents of the dispenser" → Page 41. Requirement: To deactivate the childproof lock, the appliance must Requirement: / flashes. be switched on. Pull out the detergent drawer.
Home Connect en To end the setting process, wait Dispenser contents briefly. When it leaves the factory, the dis- Note: To adjust the basic dosage for penser is set for fabric softener . Al- , repeat the steps with i-DOS. ternatively, you can also use this dis- penser for a second liquid detergent ...
en Home Connect ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
Home Connect en a The appliance now sets up its own Carry out the steps in the Wi-Fi network with the name (SSID) Home Connect app to connect the HomeConnect. appliance. a If the display shows con and lights up permanently, the appli- ance is connected to the home network.
en Home Connect only when your home photovoltaic Press Start/Reload system can provide sufficient energy a The display shows and Flex or the energy tariff is good. Start is activated. The appliance waits to be started by the smart Requirements energy system (energy manager). ¡...
Home Connect en a If End is shown on the display, the Deactivating Wi-Fi on the ap- network settings are reset. pliance Tip: If you wish to operate your appli- Press and hold Remote Start ance again via the Home Connect at least three seconds. app, you will need to reconnect it to Set the programme to position 4.
Information on data protection can be retrieved in the Home Connect app. 2.4 GHz band: 100 mW max. Declaration of Conformity 5 GHz band: 100 mW max. Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality 5 GHz WLAN (Wi-Fi): For indoor use only.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
en Cleaning and servicing Press Spin Speed and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
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Cleaning and servicing en Remove the pump unit. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue.
en Cleaning and servicing Dry the detergent drawer, lid and Descaling pump unit and reinsert them. If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
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Cleaning and servicing en To allow the detergent solution to flow out into the container, remove the sealing cap. Slide a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
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en Cleaning and servicing Make sure that the impeller in the Cleaning the drain pump drain pump can be rotated. Note: Please read the information in Insert the pump cap. the "Safety" → Page 4 and "Prevent- Ensure that the parts of the ing material damage" → Page 11 sec- ‒...
Cleaning and servicing en Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain pro- gramme after you have emptied the drain pump. Turn on the tap. Insert the mains plug. Switch on the appliance.
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en Cleaning and servicing Cleaning the filter on the tap Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Requirement: The water inlet hose is empty. Remove the water inlet hose from the tap.
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Cleaning and servicing en Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 48 If this indicator appears again, call our after-sales service. → "Customer Service", Page 68 Note: You can start the washing pro- gramme if you deactivate the intelli-...
en Troubleshooting Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause troubleshooting The programme does not The detergent drawer has Push the detergent drawer in as far ▶ start. not been pushed in as far as as it will go. it can go. The pump for the intelligent Switch off the appliance.
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en Troubleshooting Fault Cause troubleshooting → "Resuming the programme when The water is not draining. the programme status is Rinse Hold", Page 39 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 70 Pump cover is not correctly...
Troubleshooting en Fault Cause troubleshooting Drum jerks after the pro- This is caused by an internal Not a fault – no action required. ▶ gramme starts. motor test. Vibrations and movement of Appliance is not correctly Aligning the appliance ▶ the appliance whilst spin- aligned.
en Troubleshooting Fault Cause troubleshooting Loud noises during the spin Appliance is not correctly Aligning the appliance ▶ cycle. aligned. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
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Troubleshooting en Fault Cause troubleshooting Detergent residue on the Drain the dispenser. → "Cleaning the detergent drawer", damp washing. Page 48 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 40 Basic dosage is not correctly If intelligent dosing is activated, re- ▶ adjusted.
en Troubleshooting Fault Cause troubleshooting Insufficient cleaning. Drain the dispenser. → "Cleaning the detergent drawer", Page 48 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 40 Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶...
Troubleshooting en Odours Fault Cause troubleshooting → "Cleaning the drum", Page 48 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 50 Detach the hoses.
Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
en Customer Service Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
Consumption values en Consumption values Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
en Technical specifications Items Instruction Minimum installa- 10 A tion protection According to standard AS NZS 2040.1-2005 AS NZS 2040.2-2005 Rated power 2300 W AS NZ 6400-2016 Power consumption ¡ Off mode: 0,10 W Washing programme Cottons Eco 60 °C, ¡ Left-on mode: 10,0 kg, 1600 rpm 0,43 W ¡...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.