Table of contents Safety .......... 4 Sorting laundry ....... 34 General information...... 4 Degrees of soiling ...... 34 Intended use........ 4 Care symbols on the care labels ... 34 Restriction on user group.... 5 Detergents and care products.. 35 Safe installation ........ 5 Detergent recommendation ... 35 Safe use ........... 7 Detergent dosage ...... 36 Safe cleaning and maintenance.. 9...
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Descaling........ 45 Cleaning the drain pump.... 45 Cleaning the water outlet hose at the siphon........ 47 Clean the water inlet filters..... 48 Troubleshooting...... 50 Error code / Fault display / Sig- nal........... 50 Malfunctions ........ 52 Noise .......... 55 Problem with results....... 56 Leakage.......... 58 Odours.......... 58 Emergency release ...... 59 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en ▶ Make sure that the length of the Preventing material dam- Preventing material damage thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
en Environmental protection and saving energy ▶ Remove all detergent residue, Add → Page 36 detergent based on spray residue or other residues the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en The appliance comes with an Aqua- Installation and connec- Installation and connection Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best bidity of the rinsing water, and ad- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installation Washing machine location Accompanying documents The appliance may "wander" when it Water inlet hose spins. Observe the instructions for the installation location.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which ▶ Do not operate the appliance is screwed tightly to without a cover cap.
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en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
Installation and connection en Note: Please read the information in Connecting the appliance the Safety → Page 4 and Preventing Connect your appliance to the power material damage → Page 11 sections supply, water inlet and water outlet. to ensure that you use the appliance safely. Connecting the water inlet hose ATTENTION! Note: Please read the information in...
en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
Display en Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 8 kg Recommended load The maximum load capacity for the selected pro- gramme in kg.
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en Display Display Designation Description - - - - Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 Prewash Prewash is activated.
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Display en Display Designation Description Voltage control system Flashes: The programme has been paused because of impermissible voltage drops. The voltage is permiss- ible again and the programme will continue. → "Error code / Fault display / Signal", Page 50 Note: The programme duration is extended. Door ¡...
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start/Reload...
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Buttons en Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dispensed automatically for the prewash and the main wash. If the intelligent dosing system is deactivated, place the detergent for the prewash directly in the drum.
Programmes Programmes Below is an overview of the programmes. You can find information on the load and on the adjustable pro- gramme options. Tip: The laundry's care labels provide you with additional information on programme selection. → "Care symbols on the care labels", Page 34 Programme Description Cottons...
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Programme Description – Eco 40-60 Wash items made from cotton, linen or blen- – 1400 ded fabrics. Suitable for normally soiled items. Note: Textiles which can be washed as per the care symbol at 40 °C or at 60 °C can be washed together.
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Programme Description Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. – – – Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses.
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Programme Description Easy Care Plus Wash dark-coloured and colour-intense items 1200 made from cotton or easy-care fabric, e.g. jeans. Turn laundry inside-out before washing. Use liquid detergent. – – – – – Drum Clean Cleaning and caring for the drum. –...
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Programme Description – Shirts Wash non-iron shirts and blouses made from cotton, linen, synthetic fibres or blended fab- rics. Tip: In order to avoid creasing in your laun- dry, you can activate . The laundry is only given a short spin and can be removed while still dripping wet.
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Programme Description – Super Quick 15'/30' Wash items made from cotton, synthetic or 1200 blended fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme dura- tion to 15 minutes, activate SpeedPerfect .
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to Off to switch off the appliance. → "Basic operation", Page 36 Laundry Laundry You can wash all items that the man- ufacturer has marked as machine- Add washing powder to the washable on the care label and fab-...
en Laundry – Dab fresh stains with soapy wa- ▶ To improve washing results and ter (do not rub them) prevent discolouration, sort the – Some stubborn or dried-in stains laundry according to the following can be removed by washing criteria before washing. several times –...
Detergents and care products en Notes Detergents and care Detergents and care products ¡ Only use liquid detergents that are products self-flowing ¡ Do not mix different liquid deter- gents You can protect your appliance and ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en ▶ Adjust the programme settings. The programme settings are not saved permanently for the pro- gramme. Note: The setting is saved if you ac- tivate or deactivate the intelligent dosing system. Loading laundry Notes a The appliance performs an audible ¡...
en Basic operation Adding detergent and care Adjusting the "Ready in" time product before the programme starts For programmes in which intelligent You can readjust the selected "Ready dosing is not possible or desirable, in" time before the programme starts. you can add detergent to the manual Press Start/Reload.
Basic operation en Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Press Start/Reload. Open the door.
en Childproof lock Filling the dispenser Childproof lock Childproof lock Note Secure your appliance against being In order to use intelligent dosing, fill the operated unintentionally using the dispenser. controls. ¡ Fill the dispenser only with suitable detergent and care products Activating the childproof lock → Page 35.
Intelligent dosing system en Note: To prevent the detergent from drying out or drying up, do not leave the dispenser lid open for a long period of time. Push in the detergent drawer. Adjust the basic dosage → Page 41. Basic dosage You can adjust the preset basic dosages for liquid detergent and fab- ric softener.
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
Cleaning and servicing en Press Start/Reload and, at the Add washing powder. same time, turn the programme selector to position 2. Cleaning the detergent drawer a The display shows the current If you change detergent or the deter- value. gent drawer is dirty, clean the deter- Set the programme selector to the gent drawer and the pump unit of the required position.
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en Cleaning and servicing Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. ▶...
Cleaning and servicing en Push in the detergent drawer. Remove the maintenance flap. Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
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en Cleaning and servicing CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 11 sections ▶ Do not touch the hot detergent to ensure that you use the appliance solution.
Cleaning and servicing en Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump. Turn on the tap. Insert the mains plug. Switch on the appliance.
en Cleaning and servicing Cleaning the filter on the tap Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty. Remove the water inlet hose from the tap.
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Cleaning and servicing en Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
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Troubleshooting en Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 43 If this indicator appears again, call our after-sales service. → "Customer Service", Page 61 Note: You can start the washing pro- gramme if you deactivate the intelli-...
en Troubleshooting Fault Cause troubleshooting lights up. The temperature is too high. Wait until the temperature has ▶ dropped. → "Cancelling the programme", ▶ Page 39 Start the Drain programme. Water level is too high. ▶ Laundry is caught in the Open the door again. door.
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Troubleshooting en Fault Cause troubleshooting Press Start/Reload to start the pro- The programme does not start. gramme. The detergent drawer has Push the detergent drawer in as far ▶ not been pushed in as far as as it will go. it can go. The pump for the intelligent Switch off the appliance.
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en Troubleshooting Fault Cause troubleshooting The water is not draining. → "Resuming the programme when the programme status is Rinse Hold", Page 39 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 62 Press Start/Reload.
Troubleshooting en Fault Cause troubleshooting Vibrations and movement of The appliance feet are not Secure the appliance feet. Aligning ▶ the appliance whilst spin- fixed. the appliance ning. Transit bolts have not been Removing the transit bolts ▶ removed. Drum does not turn, water Load detection is active.
en Troubleshooting Fault Cause troubleshooting Banging noises, rattling in Foreign bodies have got into → "Cleaning the drain pump", ▶ the drain pump. the drain pump. Page 45 Slurping, rhythmical suction The drain pump is active, the ▶ Not a fault – normal operating noise.
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Troubleshooting en Fault Cause troubleshooting Detergent residue on the Basic dosage is not correctly If intelligent dosing is activated, re- ▶ damp washing. adjusted. duce the basic dosage → Page 41. Detergent residue on the dry Detergents may contain wa- ▶ Brush out the laundry after washing laundry.
en Troubleshooting Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is ▶...
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 45 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our Cus- If you have any queries on use, are tomer Service, your retailer or on our unable to rectify faults on the appli- website.
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en Technical specifications Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.