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Cisco 815 Hardware Installation Manual
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Cisco 815 Hardware Installation Manual

Cisco 815 Hardware Installation Manual

Integrated services router
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Cisco 815 Integrated Services Router
Hardware Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Text Part Number: OL-9558-01

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  • Page 1 Cisco 815 Integrated Services Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-9558-01...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
  • Page 3 CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP,...

  • Page 5: Table Of Contents

    Cisco Technical Support & Documentation Website Cisco Product Identification Tool Submitting a Service Request xxiv Definitions of Service Request Severity Cisco 815 Integrated Services Router Hardware Installation Guide C O N T E N T S xxii xxiii xxiii xxiv...
  • Page 6 Troubleshooting C H A P T E R Contacting Your Cisco Reseller Recovering a Lost Password Problem Solving Cisco 815 Integrated Services Router Hardware Installation Guide Product Serial Number Location Types of Memory Amounts of Memory 1-10 Connecting a PC...
  • Page 7 Installing and Removing a DIMM Installing a VPN Module Closing the Chassis N D E X OL-9558-01 Troubleshooting WICs and Cables Example Troubleshooting the Power System Removing a DIMM Installing a DIMM C-13 Cisco 815 Integrated Services Router Hardware Installation Guide Contents 3-11...
  • Page 8 Contents Cisco 815 Integrated Services Router Hardware Installation Guide viii OL-9558-01...

  • Page 9: Preface

    Ethernet and wide-area networking. This guide describes the functional and physical features of the Cisco 815 integrated services router and provides installation procedures, troubleshooting information, technical specifications, and cable and connector guidelines and specifications.

  • Page 10: Related Documentation

    Cisco IOS command reference and configuration guides provide complete • information about all Cisco IOS CLI commands and how to use them, as well as information on designing and configuring LANs and WANs. Cisco 815 Integrated Services Router Hardware Installation Guide...

  • Page 11: Conventions

    Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten. OL-9558-01 Cisco 815 Integrated Services Router Hardware Installation Guide Conventions...
  • Page 12 La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo. Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01...
  • Page 13 Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning. Cisco 815 Integrated Services Router Hardware Installation Guide xiii OL-9558-01...
  • Page 14 Preface Conventions Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01...
  • Page 15 Preface Conventions Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01...
  • Page 16 Preface Conventions Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01...
  • Page 17 Preface Conventions Cisco 815 Integrated Services Router Hardware Installation Guide xvii OL-9558-01...

  • Page 18: Commands

    Convention boldface italic {x | x | x} ^ or Ctrl screen font Cisco 815 Integrated Services Router Hardware Installation Guide xviii describes the syntax used with the commands in this document. Command Syntax Guide Description Commands and keywords. Command input that is supplied by you.

  • Page 19: Accessibility

    Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport...

  • Page 20: Product Documentation Dvd

    Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

  • Page 21: Documentation Feedback

    Cisco.com. You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following...

  • Page 22: Reporting Security Problems In Cisco Products

    Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT: For Emergencies only —...

  • Page 23: Obtaining Technical Assistance

    In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documentation Website The Cisco Technical Support &...

  • Page 24: Submitting A Service Request

    TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest...

  • Page 25: Obtaining Additional Publications And Information

    Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL: http://www.cisco.com/go/guide...
  • Page 26 Obtaining Additional Publications and Information iQ Magazine is the quarterly publication from Cisco Systems designed to • help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions.

  • Page 27: Overview

    Overview This chapter introduces the Cisco 815 integrated services router, also referred to in this guide as the router, and covers the following topics: Key Features • Back Panel Ports and LEDs • Front Panel LEDs • • Router Memory Unpacking the Router •...
  • Page 28 (10/100BASE-TX) port Two Cisco WAN interface card (WIC) slots Console port Auxiliary port SNMP support Cisco 815 Integrated Services Router Hardware Installation Guide P W R W IC 0 A C T /C W IC 1 A C T /C...

  • Page 29: Product Serial Number Location

    1. The HWIC-CABLE-D-2 operates only in WIC mode with 8-Mbps downstream throughput. Product Serial Number Location The serial number label for the Cisco 815 integrated services router is located on the rear of the chassis, to the right of the power switch. (See...

  • Page 30: Back Panel Ports And Leds

    Back Panel Ports and LEDs Back Panel Ports and LEDs This section describes the router back panel ports and LEDs, which are shown and identified in shows a closer view of the WIC-4ESW module, which is installed in the WIC 0 slot on the router.
  • Page 31 Connects to a terminal or PC for local configuration using Cisco IOS software. Supports interface card with four 10/100-BASE-TX Ethernet switchports. See Supports one Cisco cable WIC. See Cisco 815 Integrated Services Router Hardware Installation Guide Back Panel Ports and LEDs Figure 1-4. Figure...

  • Page 32: Front Panel Leds

    WIC1 OK Green Front Panel LEDs Use the router front panel LEDs to determine network activity and status on the Ethernet port and on the WIC ports. The front panel LEDs are shown in and described in Cisco 815 Integrated Services Router Hardware Installation Guide Description On when the WIC is correctly installed in the card slot.
  • Page 33 WIC 1 slot. 2-port serial cards—Blinks when data is being sent to or received from the first port on the 2-port card in the WIC 1 slot. Remains off. Cisco 815 Integrated Services Router Hardware Installation Guide Front Panel LEDs Chapter 3,...

  • Page 34: Router Memory

    Cisco IOS software. The flash memory structure can store multiple copies of the Cisco IOS software. You can load a new level of the operating system in every router in your network and then, when convenient, upgrade the whole network to the new level.

  • Page 35: Amounts Of Memory

    Router Memory Amounts of Memory The Cisco 815 integrated services router supports a maximum of 32 MB of flash memory and 128 MB of DRAM. Use the show version command to see how much DRAM, NVRAM, and flash memory is stored in your router. The following...

  • Page 36: Unpacking The Router

    Power cable Cisco 815 Integrated Services Router Hardware Installation Guide 1-10 lists the items that come with your router. All these items are in the Items Included with the Cisco 815 Integrated Services Router PW R WI C0 AC T/C...

  • Page 37: Installation

    Optional Installation Procedures • Before Installing the Router The Cisco 815 integrated services router is shipped ready for desktop mounting. Before you connect it to the power and network, simply set the router on a desktop, shelf, or other flat surface.

  • Page 38: Chapter 2 Installation

    Always hold the chassis by the metal body. Connecting the Router to Your Local Network The Cisco 815 integrated services router is connected to your local Ethernet network through the yellow 10/100 Ethernet port. You must provide the following...
  • Page 39 For details about specific WAN interface cards (WICs), connecting the card to the Note WAN line, and configuring the interface with Cisco IOS software, see the Cisco Interface Cards Hardware Installation The ports labeled 10/100 ETHERNET and CONSOLE are safety extra-low voltage Warning (SELV) circuits.
  • Page 40 Straight-through Ethernet cable Connect the other end of the cable to a network port on the hub or switch. Step 2 Cisco 815 Integrated Services Router Hardware Installation Guide Connecting the Router to the Local Network AC T LN K...

  • Page 41: Connecting Power To The Router

    This equipment is intended to be grounded. Ensure that the host is connected to Warning earth ground during normal use. Follow these steps to connect power to the router and to turn on the router: Connect the attached power-supply cord to the power socket (labeled +5, +12, Step 1...

  • Page 42: Verifying Your Installation

    Connect the other end of the separate power cord to a power outlet. Step 3 Press the router power switch to ON ( | ). Step 4 Confirm that the router has power by checking that the PWR LED on the front Step 5 panel is on. Verifying Your Installation...

  • Page 43: Optional Installation Procedures

    • Connecting a PC If you want to use the Cisco IOS command-line interface to configure the router, you must connect the router console port to a terminal or PC. The cable and adapter required for this connection are included with the router.
  • Page 44 Step 2 serial port) on your PC. If this adapter does not fit your PC console port, you must provide an adapter that fits. Cisco 815 Integrated Services Router Hardware Installation Guide C O N S O L H W IC...

  • Page 45: Connecting A Modem

    Connecting a Modem When a modem is connected to the auxiliary port, a remote user can dial in to the router and configure it. You can use the console cable provided in the accessory kit. Follow these steps to connect a modem to the router, using the console cable:...

  • Page 46: Stacking The Router

    Step 3 Stacking the Router You can stack one Cisco 815 integrated services router in a four-device stack, along with other Cisco products designed for stacking with the router. Using a stacking clip and fastener, you can stack each device directly on top of another device.
  • Page 47 Push plastic fastener through small hole at the end of the stacking clip. After assembling the clip and fastener, follow these steps to stack the router with another device: Place the clip on top of the lower device, as shown in Figure 2-6.
  • Page 48 Slot on bottom of router (see also Front tabs Back hooks Position the router onto the clip so that the back hooks fit over the edge of the Step 2 router. Position the plastic fastener into the slot on the bottom of the router.

  • Page 49: Unstacking The Router

    L IN K Slide the clip and router toward you. Step 2 Use both hands to lift the router and the stacking clip off the lower device. Step 3 Afterward, remove the clip from the bottom of the router. OL-9558-01 Figure 2-7.
  • Page 50 Chapter 2 Installation Optional Installation Procedures Cisco 815 Integrated Services Router Hardware Installation Guide 2-14 OL-9558-01...

  • Page 51: Troubleshooting

    Troubleshooting Use the information in this chapter to help isolate problems you might encounter with the Cisco 815 integrated services router or to rule out the router as the source of the problem. This appendix contains the following sections: Contacting Your Cisco Reseller •...

  • Page 52: Recovering A Lost Password

    • If you are using an enable password, you use this process to restore the router to its previous configuration. See the “Hot Tips” section on Cisco.com for additional information on replacing Note enable secret passwords. Determining the Configuration Register Value...

  • Page 53: Chapter 3 Troubleshooting

    System returned to ROM by reload at 22:59:26 PST Mon Apr 24 2006 System restarted at 23:01:51 PST Mon Apr 24 2006 System image file is "flash:c815-ipbase-mz.124-5.13.5.PIA5" Cisco 815 (MPC860P) processor (revision 0x500) with 59569K/5967K bytes of memory. Processor board ID FOC09250KK8 (1061493493), with hardware revision...

  • Page 54: Resetting The Router

    Step 1 • If break is enabled, go to If break is disabled, turn off the router, wait 5 seconds, and turn it on again. • Within 60 seconds, press the Break key. The terminal displays the ROM monitor prompt. Go to Note Send a break.
  • Page 55 If you are resetting an enable secret password, you will not see it displayed in the show startup-config command output. Complete the password recovery process by performing the steps in the OL-9558-01 “Resetting the Password” Cisco 815 Integrated Services Router Hardware Installation Guide Recovering a Lost Password “Resetting the section. section, which follows.

  • Page 56: Resetting The Password

    Router# configure terminal Enter the config-register command and the original configuration register value Step 2 that you recorded in Value” section on page Cisco 815 Integrated Services Router Hardware Installation Guide Step 5 in the “Determining the Configuration Register 3-2.

  • Page 57: Problem Solving

    In problem solving, consider the following subsystems of the router: WICs—Refer to the LEDs on the cards and the LEDs on the router front panel • to help identify a failure. For more information on WAN interface cards (WICs), refer to the Cables—Check all the external cables that connect the router to the network.

  • Page 58: Troubleshooting Wics And Cables

    The router cannot detect the dynamic random-access memory (DRAM). The user programmable machine has a write failure. The router DRAM has failed. Possible Cause(s) Confirm that the Cisco IOS software version installed in the router • supports the WIC. The Cisco Interface Cards Hardware Installation Guide lists the software requirements for each card.

  • Page 59: Example

    – No parity generated or checked – 1 stop bit – Confirm that the Cisco IOS software version installed in the router • supports the WIC. The Cisco Interface Cards Hardware Installation Guide lists the software requirements for each card.
  • Page 60 Hardware Revision Part Number Board Revision Cisco 815 Integrated Services Router Hardware Installation Guide 3-10 0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF...

  • Page 61: Troubleshooting The Power System

    Chapter 3 Troubleshooting 815# Troubleshooting the Power System If the router external power supply fails, you should return it to your Cisco reseller. Table 3-3 Troubleshooting the Power System Symptom The router shuts down after being on a short time.
  • Page 62 The front panel PWR LED is on, the front panel OK LED is off, and the router does not pass console or EIA data. Cisco 815 Integrated Services Router Hardware Installation Guide 3-12 Possible Cause(s) The power supply has failed.

  • Page 63: Appendix

    Power supply External Onboard Power dissipation OL-9558-01 A P P E N D I X lists hardware and operating specifications for the Cisco 815 integrated Cisco 815 Integrated Services Router Specifications Specification RJ-45 RJ-45 RJ-45 3.1 x 11.2 x 8.7 in. (7.85 x 28.4 x 22.1 cm) 2.6 lb (1.18 kg)
  • Page 64 Description Operating Specifications Operating temperature Storage temperature Operating humidity Cisco 815 Integrated Services Router Hardware Installation Guide Cisco 815 Integrated Services Router Specifications (continued) Specification 32° to 104°F (0° to 40°C) –40° to 149°F (–40° to 65°C) 10% to 85%, noncondensing...

  • Page 65: Appendix

    Ethernet Cables This section describes the Ethernet cables that are used to connect the router to your local Ethernet network. A 10/100BASE-TX router, such as the Cisco 815 integrated services router, requires Category 5 unshielded twisted-pair (UTP) or shielded twisted-pair (STP) cable.
  • Page 66 Maximum number of nodes per segment Cable type required 1. Hop count = Routing metric used to measure the distance between a source and a destination. Cisco 815 Integrated Services Router Hardware Installation Guide Ethernet Cable Pinouts RJ-45 Signal Direction —>...

  • Page 67: Console Cable And Adapter

    Cabling Specifications Console Cable and Adapter A console cable is provided with your router. Use this cable to connect the router to a PC or terminal. The router comes with a DB-9-to-DB-25 adapter that may be used for connecting the router to a modem, using the console cable.
  • Page 68 Appendix B Cabling Specifications Console Cable and Adapter Cisco 815 Integrated Services Router Hardware Installation Guide OL-9558-01...

  • Page 69: Appendix

    Installing and Upgrading Memory and Virtual Private Network Modules This chapter tells how to install or upgrade memory and how to install a Virtual Private Network (VPN) module in your Cisco 815 integrated services router and includes the following sections: Safety Warnings •...

  • Page 70: Opening The Chassis

    WAN ports. When detaching cables, detach the end away from the router first. Opening the Chassis In order to upgrade the Cisco 815 integrated services router memory, you must open the chassis. Opening the chassis requires a number one Phillips screwdriver. Follow these steps to open the chassis: Make sure the router is turned off and is disconnected from the power supply.
  • Page 71 Holding the router assembly together, turn the router back to its original position. Step 4 Gently remove the top of the router (which is facing up toward you) up and away Step 5 from the bottom of the router (which is resting on the flat surface).

  • Page 72: Locating Modules

    Installing and Removing a DIMM You can install a DIMM to increase the amount of dynamic random-access memory (DRAM) in the router. Cisco 815 Integrated Services Router Hardware Installation Guide Appendix C Installing and Upgrading Memory and Virtual Private Network Modules...

  • Page 73: Removing A Dimm

    Release the latches OL-9558-01 Figure C-3 shows the polarization notch on a DRAM DIMM. DIMM Polarization Notch Polarization notch Removing a DIMM Cisco 815 Integrated Services Router Hardware Installation Guide Installing and Removing a DIMM Figure C-4. Remove the DIMM...

  • Page 74: Installing A Dimm

    Carefully and firmly press the DIMM into the connector until both latches rotate Step 4 to the closed position against the DIMM. Figure C-5 Insert the DIMM Cisco 815 Integrated Services Router Hardware Installation Guide Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Figure C-5.

  • Page 75: Installing A Vpn Module

    Installing and Upgrading Memory and Virtual Private Network Modules Installing a VPN Module Caution To support the VPN module on the Cisco 815 integrated services router, the router must have Cisco advanced IP services IOS software and 128 MB of DRAM installed.
  • Page 76 Pushing down as indicated in Step 3 Figure C-8 Seating the VPN Module Cisco 815 Integrated Services Router Hardware Installation Guide Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Figure C-8, plug the VPN module into the slot.
  • Page 77 Step 4 clip. The retention clip for the Cisco 815 integrated services router slides over the VPN module where it connects to the socket and clips to the side of the router motherboard. The horizontal tab slides underneath the WIC 0 socket, as...
  • Page 78 Installing a VPN Module Figure C-10 Aligning the Retention Clip Center Post Align the post with the hole in the board Attach the retention clip to the motherboard, as shown in Figure C-11. Cisco 815 Integrated Services Router Hardware Installation Guide C-10 OL-9558-01...
  • Page 79 Installing and Upgrading Memory and Virtual Private Network Modules Installing a VPN Module Figure C-11 Attaching the Retention Clip to the Motherboard Pull the snap over the edge of the board Cisco 815 Integrated Services Router Hardware Installation Guide C-11 OL-9558-01...
  • Page 80 Figure C-12. Figure C-12 Securing the Standoff to the Router Motherboard Standoff screws Bottom of the board Cisco 815 Integrated Services Router Hardware Installation Guide C-12 OL-9558-01...

  • Page 81: Closing The Chassis

    Line up the posts with the corresponding openings, as shown in Step 3 carefully slide the posts into the openings, taking care not to damage the router motherboard with the posts. OL-9558-01 Cisco 815 Integrated Services Router Hardware Installation Guide Closing the Chassis “Opening the Chassis”...
  • Page 82 Closing the Chassis Figure C-13 Attaching the Router Cover Using a number one Phillips screwdriver, replace the screws that you removed Step 4 when you opened the chassis. (See Figure C-1.) Cisco 815 Integrated Services Router Hardware Installation Guide C-14 OL-9558-01...

  • Page 83: I N D E X

    3-5, 3-6 enable enable secret reset show startup-config show version config-register command configuration register Cisco 815 Integrated Services Router Hardware Installation Guide I N D E X C-13 xviii to xix 1-9, 3-3 IN-1...
  • Page 84 3-5, 3-6 DIMM installing locating on router documentation, related DRAM enable command enable password, recovering Cisco 815 Integrated Services Router Hardware Installation Guide IN-2 enable secret command enable secret password, resetting ETH ACT LED ETH COL LED Ethernet cable connecting...

  • Page 85: Ethernet Cables B

    MOD OK LED 2-10 note, definition NVRAM OK LED description diagnostics opening chassis password, recovering connecting to router terminal emulation settings pinouts console cable Ethernet cable power socket connecting Cisco 815 Integrated Services Router Hardware Installation Guide Index IN-3...
  • Page 86 Cisco reseller Cisco 815 Integrated Services Router Hardware Installation Guide IN-4 password recovery using the OK LED WAN interface cards unpacking the router VPN module...

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