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Dell DSS 1510 Owner's Manual
Dell DSS 1510 Owner's Manual

Dell DSS 1510 Owner's Manual

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Dell DSS 1510
Owner's Manual
Regulatory Model: E28S Series
Regulatory Type: E28S002

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Summary of Contents for Dell DSS 1510

  • Page 1 Dell DSS 1510 Owner's Manual Regulatory Model: E28S Series Regulatory Type: E28S002...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Dell DSS 1510 system overview...................... 7 Supported configurations for the Dell DSS 1510 system....................8 Front panel features................................9 Front panel features of a 4 x 3.5-inch hard drive chassis..................9 Front panel features of a 8 x 2.5-inch hard drive chassis..................10 Front panel features of a 4 x 3.5-inch cabled hard drive chassis................
  • Page 4 Methods to download firmware and drivers......................25 5 Pre-operating system management applications................26 Options to manage the pre-operating system applications................... 26 System Setup..................................26 Viewing System Setup..............................26 System Setup details..............................27 System BIOS.................................. 27 iDRAC Settings utility..............................47 Device Settings................................48 Boot Manager..................................
  • Page 5 System board..................................116 Removing the system board............................116 Installing the system board............................118 7 Using system diagnostics......................122 Dell Embedded System Diagnostics..........................122 Running the Embedded System Diagnostics from Boot Manager................ 122 System diagnostic controls............................122 8 Jumpers and connectors ......................123 System board jumper settings............................123 Disabling a forgotten password............................123...
  • Page 6 Power supply unit problems............................131 Troubleshooting cooling problems........................... 132 Troubleshooting cooling fans............................132 Troubleshooting system memory.............................133 Troubleshooting a hard drive............................134 Troubleshooting a storage controller..........................134 Troubleshooting expansion cards............................ 135 Troubleshooting processors............................. 136 10 Getting help..........................137 Contacting Dell................................... 137 Documentation feedback..............................137 Contents...
  • Page 7: Dell Dss 1510 System Overview

    Dell DSS 1510 system overview The Dell DSS 1510 rack servers support up to: • One Intel Xeon EP E5-2600 v4, E5-2600 v3, E5-1600 v4, or E5-1600 v3 processor • 4 x 3.5-inch cabled hard drives with non-redundant power supply unit (PSU) or 4 x 3.5-inch hot swappable hard drives with redundant PSU or 8 x 2.5-inch hot swappable hard drives/SSDs with redundant PSU...
  • Page 8: Supported Configurations For The Dell Dss 1510 System

    Supported configurations for the Dell DSS 1510 system Figure 1. Supported configurations for the DSS 1510 system Dell DSS 1510 system overview...
  • Page 9: Front Panel Features

    The information tag is a slide-out label panel. Hard drives Up to four 3.5-inch hot swappable hard drives/SSDs. For information about the supported hard drives, see the Technical specifications section. Related reference Diagnostic indicators on the front panel Technical specifications Dell DSS 1510 system overview...
  • Page 10: Front Panel Features Of A 8 X 2.5-Inch Hard Drive Chassis

    The information tag is a slide-out label panel. Hard drives Up to eight 2.5-inch hot swappable hard drives/SSDs. For information about the supported hard drives, see the Technical specifications section. Related reference Diagnostic indicators on the front panel Technical specifications Dell DSS 1510 system overview...
  • Page 11: Front Panel Features Of A 4 X 3.5-Inch Cabled Hard Drive Chassis

    NIC ports, and USB and VGA ports. A majority of the expansion card ports can be accessed from the back panel. The hot swappable and cabled power supply units are accessible from the back panel. Dell DSS 1510 system overview...
  • Page 12: Back Panel Features

    15 seconds. NOTE: If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. Dell DSS 1510 system overview...
  • Page 13: Diagnostic Indicators

    Check the System Event Log or system messages for the specific issue. For more information about error • When the system is turned on. messages, see the Dell Event and Error Messages • When the system is in standby. Reference Guide at Dell.com/openmanagemanuals >...
  • Page 14: Hard Drive Indicator Codes

    Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Steady green Drive online Flashes green for three seconds, amber for three seconds, and Rebuild stopped then turns off after six seconds Dell DSS 1510 system overview...
  • Page 15: Nic Indicator Codes

    Network data is being sent or received. Redundant power supply unit indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. Dell DSS 1510 system overview...
  • Page 16 This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage. CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. Dell DSS 1510 system overview...
  • Page 17: Non-Redundant Power Supply Unit Indicator Codes

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 18: Documentation Resources

    For information about updating drivers and firmware, Dell.com/support/drivers see the Methods to download firmware and drivers section in this document. Working with Dell For understanding the features of the Dell PowerEdge Dell.com/storagecontrollermanuals PowerEdge RAID RAID controllers (PERC) and deploying the PERC controllers cards, see the Storage controller documentation.
  • Page 19: Technical Specifications

    Four hard drive systems 19.3 kg (42.6 lb) Eight hard drive systems 19.9 kg (43.7 lb) Processor specifications The DSS 1510 system supports up to one Intel Xeon EP E5-2600 v4, E5-2600 v3, E5-1600 v4, or E5-1600 v3 product family processor. Technical specifications...
  • Page 20: Psu Specifications

    The DSS 1510 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion bus specifications The DSS 1510 system supports PCI express (PCIe) generation 1, 2 and 3 expansion cards. The following table provides riser configurations for DSS 1510 systems: Table 14.
  • Page 21: Drive Specifications

    9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA port The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The DSS 1510 system supports one 15-pin VGA port on the back panel.
  • Page 22: Particulate And Gaseous Contamination Specifications

    Table 17. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 18. Maximum vibration specifications Maximum vibration Specifications Operating...
  • Page 23 Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non- data center environments. Corrosive dust • Air must be free of corrosive dust. •...
  • Page 24: Initial System Setup And Configuration

    Dell Deployment See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals Toolkit Remote Access See RACADM Command Line Interface Reference Guide and Integrated Dell Remote Access Controller User's Controller Admin Guide at Dell.com/idracmanuals (RACADM) Remote Services See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals...
  • Page 25: Options To Install The Operating System

    NOTE: You must have BMC local credentials to log in to BMC local. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at Dell.com/idracmanuals.
  • Page 26: Pre-Operating System Management Applications

    Pre-operating system management applications Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Preboot Execution Environment (PXE) Related concepts System Setup Boot Manager PXE boot System Setup By using the System Setup screen, you can configure the BIOS settings, BMCsettings, and device settings of your system.
  • Page 27: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the BMC parameters by using UEFI. You can enable or disable various BMC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller 8 User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
  • Page 28 Viewing System BIOS To view the System BIOS screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 29: Boot Settings

    Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related tasks Viewing Boot Settings Choosing the system boot mode Changing the boot order Related reference Boot Settings details System BIOS...
  • Page 30: Choosing The System Boot Mode

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Related tasks Viewing Boot Settings...
  • Page 31: Network Settings

    Related tasks Viewing Boot Settings Related reference Boot Settings Boot Settings details Network Settings You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode. NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.
  • Page 32 Option Description PXE Device n Enables you to control the configuration of the PXE device. Settings(n = 1 to Related tasks Viewing Network Settings Related reference Network Settings UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode.
  • Page 33: System Security

    System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Related tasks Viewing System Security Creating a system and setup password Using your system password to secure your system Deleting or changing system and setup password Related reference System Security Settings details...
  • Page 34 Option Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option.
  • Page 35: Using Your System Password To Secure Your System

    Secure Boot Custom Policy Settings details The Secure Boot Custom Policy Settings screen details are explained as follows: Option Description Platform Key Imports, exports, deletes, or restores the platform key (PK). Key Exchange Key Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database. Database Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
  • Page 36: Operating With A Setup Password Enabled

    Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message that the system has stopped functioning and must be turned off.
  • Page 37: System Information

    System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related tasks Viewing System Information Related reference System Information details System BIOS Viewing System Information To view the System Information screen, perform the following steps: Steps 1.
  • Page 38 Related tasks Viewing System Information Related reference System Information System Information details Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Related tasks Viewing Memory Settings Related reference...
  • Page 39: Processor Settings

    Option Description System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This Testing option is set to Disabled by default. Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mode Mirror Mode, Spare Mode, Spare with Advanced ECC Mode.
  • Page 40 Processor Settings details About this task The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 41 Option Description Option Description Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Related tasks Viewing Processor Settings Related reference Processor Settings SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
  • Page 42 Option Description Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only Lock for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device.
  • Page 43 NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Integrated Devices. Related reference Integrated Devices Integrated Devices details...
  • Page 44 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Related tasks Viewing Serial Communication Related reference Serial Communication details System BIOS Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1.
  • Page 45 You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 46: Miscellaneous Settings

    Option Description Energy Efficient Enables or disables the Energy Efficient Turbo option. Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within the turbo range based on workload. Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default.
  • Page 47: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related concepts Device Settings...
  • Page 48: Entering The Idrac Settings Utility

    Related reference System BIOS Entering the iDRAC Settings utility Steps 1. Turn on or restart the managed system. 2. Press F2 during Power-on Self-test (POST). 3. On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed. Related reference iDRAC Settings utility Changing the thermal settings...
  • Page 49: Viewing Boot Manager

    Viewing Boot Manager To enter Boot Manager: Steps 1. Turn on, or restart your system. 2. Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again.
  • Page 50: Pxe Boot

    PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator. Pre-operating system management applications...
  • Page 51: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 52: After Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 53: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 54 Figure 13. Installing the system cover a. system cover b. screw Related tasks After working inside your system Removing the system cover Related reference Safety instructions Installing and removing system components...
  • Page 55: Inside The System

    Inside the system Figure 14. Inside the system—with redundant power supply unit (PSU) 1. control panel module 2. hard drive backplane 3. cable routing latch 4. power interposer board 5. PSU (2) 6. expansion card riser 7. memory module socket (A1, A5, A2, A6) 8.
  • Page 56: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 57: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 58: System Memory

    1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1. Align the guide on the cooling shroud with the slot on the system board. 2.
  • Page 59: General Memory Module Installation Guidelines

    Your system contains 8 memory sockets split into two sets of four sockets. DIMMs in sockets A1 to A8 are assigned to processor 1. Each 4-socket set is organized into two channels. In each channel of the 4-socket set, the release levers of the first socket are marked white and those of the second socket are marked black.
  • Page 60: Mode-Specific Guidelines

    Related reference Mode-specific guidelines Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed.
  • Page 61: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 62 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket. 3. Lift and remove the memory module from the system. Figure 19. Removing the memory module a. memory module b.
  • Page 63: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 64: Hard Drives

    Related reference Safety instructions System Setup Hard drives The DSS 1510 system supports one of the following:: Four hard drive Up to four 3.5-inch cabled hard drives systems Up to four 3.5-inch hot swappable SAS hard drives or SATA hard drives Eight hard drive Up to eight 2.5-inch hot swappable SAS hard drives, SATA hard drives, or SATA hard drives...
  • Page 65: Installing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed.
  • Page 66: Removing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 67: Installing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 68: Removing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69: Installing A Hot-Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 70: Installing A 2.5-Inch Hard Drive Into A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 71: Removing A 2.5-Inch Hard Drive From A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 72: Installing A 3.5-Inch Hard Drive Adapter Into A Hot Swap Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 73: Removing A 3.5-Inch Hot Swappable Hard Drive Adapter From A 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 74: Removing A Hot Swappable Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 75: Installing A Hot Swappable Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 76: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 77: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 78: Expansion Cards And Expansion Card Riser

    BIOS POST message or F1/F2 pause is displayed. Expansion card installation guidelines Your system supports Generation 1, Generation 2, and Generation 3 cards. The following table provides riser configurations for DSS 1510 systems: Table 29.
  • Page 79: Installing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 80: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 81: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 82: Remote Management Port Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 83 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If applicable, disconnect the cables from expansion card(s). 4. Remove the expansion card riser. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card.
  • Page 84: Installing The Optional Remote Management Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 85: Processors And Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 86 NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3.
  • Page 87: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 88 3. If you are upgrading your system (from a single processor system to a dual processor system or a processor with a higher processor bin), download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system.
  • Page 89 Figure 44. Removing a processor 1. socket-release lever 1 2. pin–1 corner of the processor 3. processor 4. slot (4) 5. processor shield 6. socket-release lever 2 7. processor socket 8. tab (4) Next steps 1. Install a processor. 2. Install the heat sink. 3.
  • Page 90: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 91: Installing A Heat Sink

    Figure 45. Installing a processor 1. socket-release lever 1 2. pin–1 corner of the processor 3. processor 4. slot (4) 5. processor shield 6. socket-release lever 2 7. processor socket 8. tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions.
  • Page 92 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians.
  • Page 93 NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over- tightening, tighten the retention screw until resistance is felt. The screw tension should be not more than 6 in-lb (6.9 cm-kg). c) Repeat the procedure for the remaining screws. Figure 47.
  • Page 94: Power Supply Units

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/idracmanuals.
  • Page 95: Removing A Redundant Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 96: Installing A Redundant Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 97: Removing A Cabled Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 98: Installing A Cabled Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 99: Removing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 100: Installing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 101 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 102: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 103 Figure 57. Removing the four 3.5-inch hard drive SAS/SATA backplane 1. guide (2) 2. hard drive/SSD backplane 3. release tab (2) 4. backplane power cable 5. backplane signal cable 6. SAS_A connector on the backplane 7. hard drive/SSD connector (4) Installing and removing system components...
  • Page 104 Figure 58. Cabling diagram—Four 3.5-inch (x4) hard drive SAS/SATA backplane 1. SW_RAID_A connector on the system board 2. cable routing latch 3. SAS_A connector on the backplane 4. hard drive backplane 5. system board Installing and removing system components...
  • Page 105 Figure 59. Removing the eight 2.5-inch SAS/SATA backplane 1. hard drive/SSD backplane 2. backplane power cable 3. backplane signal cable 4. SAS_A cable connector 5. release tab (2) 6. SAS_B cable connector 7. hard drive/SSD connector (8) Figure 60. Cabling diagram—Eight 2.5-inch SAS/SATA backplane 1.
  • Page 106: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 107: Control Panel

    3. release tab (2) 4. backplane power cable 5. backplane signal cable 6. SAS_A connector on the backplane 7. hard drive/SSD connector (4) Figure 62. Installing the eight 2.5-inch SAS/SATA backplane 1. hard drive/SSD backplane 2. backplane power cable 3. backplane signal cable 4.
  • Page 108 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 109: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 110: Removing The Control Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 111 1. Follow the safety guidelines listed in the Safety instructions section 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Do not use excessive force when removing the control panel as it can damage the connectors. Steps 1.
  • Page 112: Installing The Control Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 113 Figure 69. Installing the control panel module—four hard drive chassis a. control panel module b. screw (2) c. control panel module connector cable Figure 70. Installing the control panel module—eight hard drive chassis a. control panel module b. screw (2) c.
  • Page 114: Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 115: Installing The Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 116: System Board

    Related tasks After working inside your system Removing the power interposer board Related reference Safety instructions System board A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and memory, and also provides connectors for other peripherals.
  • Page 117 Figure 73. Screw location on the system board a. screw (9) 4. Lift the system board and slide it toward the front of the chassis. Installing and removing system components...
  • Page 118: Installing The System Board

    Figure 74. Removing the system board a. system board Related tasks Before working inside your system Removing the cooling shroud Removing a cooling fan Removing a cabled power supply unit Removing the expansion card riser Removing a heat sink Removing a processor Removing memory modules Installing the system board Related reference...
  • Page 119 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section.
  • Page 120 Figure 76. Screw location on the system board a. screw (9) Next steps 1. Install / connect the following components: a. the expansion card riser b. heat sink(s) and processors(s) c. processor blank(s) and heat sink blank(s), if installed d. memory modules and memory module blanks e.
  • Page 121 5. Click Ok. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.
  • Page 122: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 123: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 124: System Board Connectors And Jumpers

    NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6.
  • Page 125 Item Connector Description FAN6 Cooling fan 6 connector FAN5 Cooling fan 5 connector A1, A5, A2, A6 DIMMS for CPU1 channels 0&1 FAN4 Cooling fan 4 connector CPU1 Processor socket 1 FAN3 Cooling fan 3 connector PWR_CONN B(P2) CPU1 power connector A8, A4, A7, A3 DIMMS for CPU1 channels 2&3 FAN2...
  • Page 126: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 127: Troubleshooting A Usb Device

    2. Check the video interface cabling from the system to the monitor. 3. Run the appropriate diagnostic test. Results If the tests run successfully, the problem is not related to video hardware. Next steps If the tests fail, see the Getting help section. Related reference Getting help Troubleshooting a USB device...
  • Page 128: Troubleshooting A Nic

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 129: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 130: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 131: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 132: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 133: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 134: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 135: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 136: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 137: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your feedback.

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