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STEP 5
Open the Media Door of the feeder. Lower the Extension
Arm. Using both hands, rewind the paper roll until the
yellow LED light on the feeder menu begins flashing.
At this time, you want to ensure the tension on the
paper roll isn't too tight and the roll isn't damaged or
Avoiding Paper Jams
coning.
The following table summarizes possible causes of paper jams and suggests ways of avoiding them.
POSSIBLE CAUSE
The printer is not level.
Your print media is too light or too heavy.
Your print media is damp or charged with static
electricity.
Your print media is creased or curled.
Your print media sheets are not aligned with
each other.
Your print media is not aligned properly in the
paper tray.
STEP 6
Reload media.
SUGGESTED REMEDY
Place the printer on a steady, level surface.
Use appropriate media
Use media that has been stored in appropriate temperature
and humidity conditions.
Use appropriate media. Decurled media can be used.
Remove the sheets, jog them into alignment and reload them.
Adjust the paper stop and paper guides of the tray, or the
manual feed guide on the MP Tray to align the media properly.
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