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Dell PowerEdge R330 Owner's Manual
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Dell PowerEdge R330 Owner's Manual

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Dell PowerEdge R330
Owner's Manual
Regulatory Model: E34S Series
Regulatory Type: E34S001

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Summary of Contents for Dell PowerEdge R330

  • Page 1 Dell PowerEdge R330 Owner's Manual Regulatory Model: E34S Series Regulatory Type: E34S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About your system....................9 ..............9 Supported configurations on PowerEdge R330 systems ......................9 Front panel features and indicators ..........................14 LCD panel features ...........................14 Diagnostic indicators ..................16 Hot swappable hard drive indicator codes ..................... 17 Back panel features and indicators ..........................18...
  • Page 4 ......................... 39 Entering Boot Manager ......................39 Boot Manager main menu ......................39 About Dell Lifecycle Controller ........................39 Changing the boot order ...................... 40 Choosing the system boot mode ..................... 40 Creating a system and setup password .................41 Using your system password to secure your system ............
  • Page 5 ............62 Installing a 3.5-inch hot swappable hard drive carrier blank ................63 Removing a 3.5-inch cabled hard drive carrier ............. 64 Removing a cabled hard drive from a hard drive carrier ..............65 Installing a cabled hard drive into a hard drive carrier ................
  • Page 6 ........................98 Heat sink and processor ........................ 98 Removing the heat sink .......................99 Removing the processor ....................... 101 Installing the processor .........................103 Installing the heat sink ..........................105 Power supply units .........................105 Hot spare feature .................105 Removing a redundant power supply unit ...................106 Installing a redundant power supply unit ..................107...
  • Page 7 ..............147 When to use the Embedded System Diagnostics ..........147 Running the Embedded System Diagnostics from Boot Manager .....147 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ....................... 148 System diagnostics controls 7 Jumpers and connectors................149 ......................149 System board jumper settings .........................150...

  • Page 8: Getting Help

    9 Getting help.......................160 ..........................160 Contacting Dell ....................160 Locating your system Service Tag .........................160 Documentation feedback...

  • Page 9: About Your System

    About your system The Dell PowerEdge R330 rack server supports one processor based on the Intel E3-1200V5 series, up to 4 DIMMs, and up to eight hard drives or solid state drives (SSDs). Supported configurations on PowerEdge R330 systems The PowerEdge R330 systems are available in the following configurations: Table 1.
  • Page 10 Functions as a regular USB port or provide access to iDRAC managed USB the iDRAC Direct features. For more information, see port the iDRAC User’s Guide at Dell.com/idracmanuals. USB connector Enables you to connect USB devices to the system. The port is USB 2.0-compliant.
  • Page 11 Item Indicator, button, or Icon Description connector Hard drives slots Enables you to install up to four 3.5-inch hot- swappable hard drives or four 2.5-inch hot- swappable hard drives in 3.5-inch hard drive adapters. Optical drive slot Enables you to install an optional slim SATA DVD- ROM drive or DVD+/-RW drive.
  • Page 12 Functions as a regular USB port or provide access iDRAC managed USB to the iDRAC Direct features. For more port information, see the iDRAC User’s Guide at Dell.com/idracmanuals. USB connector Enables you to connect USB devices to the system. The port is USB 2.0-compliant. Optical drive slot Enables you to install an optional slim SATA DVD- ROM drive or DVD+/-RW drive.
  • Page 13 Table 4. Front panel features and indicators — four 3.5-inch cabled hard drive chassis Item Indicator, Button, or Icon Description Connector Power-on indicator, Enables you to know the power status of the power button system. The power-on indicator glows when the system power is on.

  • Page 14: Lcd Panel Features

    The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information about the error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
  • Page 15 For more standby, and if any error information about error messages, see the exists (for example, a failed Dell Event and Error Messages Reference fan or hard drive). Guide at Dell.com/openmanagemanuals > OpenManage software. Invalid memory configurations can cause the system to halt at startup without any video output.

  • Page 16: Hot Swappable Hard Drive Indicator Codes

    Icon Description Condition Corrective action PCIe indicator The indicator flashes amber Restart the system. Update any required if a PCIe card experiences drivers for the PCIe card. Reinstall the card. an error. If the problem persists, see Getting help. Hot swappable hard drive indicator codes Figure 5.

  • Page 17: Back Panel Features And Indicators

    Drive-status indicator pattern (RAID only) Condition Flashes green three seconds, amber three Rebuild stopped seconds, and turns off six seconds Back panel features and indicators Figure 6. Back panel features and indicators Table 7. Back panel features and indicators Item Indicator, button, or Icon Description...

  • Page 18: Nic Indicator Codes

    Item Indicator, button, or Icon Description connector system status indicator on the back flash until one of the buttons is pressed again. Press the system identification button to turn the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

  • Page 19: Indicator Codes For Redundant Power Supply Unit

    CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the PSU firmware by using Dell Lifecycle Controller. For more information, see Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals.

  • Page 20: Documentation Matrix

    Dell.com/poweredgemanuals specifications Install the operating system Operating system documentation at Dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management Dell OpenManage Systems Management Overview offerings Guide at Dell.com/openmanagemanuals > OpenManage software Configure and log in to iDRAC, set up managed...

  • Page 21: Accessing System Information By Using Qrl

    Your system service tag to quickly access your specific hardware configuration and warranty information • A direct link to Dell to contact technical support and sales teams Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the...

  • Page 23: Performing Initial System Configuration

    Turn the system on by pressing the power button or by using iDRAC. Turn on the attached peripherals. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 24: Logging In To Idrac

    For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Logging in to iDRAC You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user.
  • Page 25 Steps Go to Dell.com/support/drivers. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express Service Code field. NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to enable the system to automatically detect your service tag, or select your product from the Product Selection page.

  • Page 26: Pre-Operating System Management Applications

    Your system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Description Enables you to enter System Setup.

  • Page 27: About System Setup

    UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 28: System Information Screen Details

    Option Description Processor Settings Displays information and options related to the processor such as speed, cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

  • Page 29: Memory Settings Screen Details

    Option Description UEFI Compliance Displays the UEFI compliance level of the system firmware. Version Memory Settings screen details You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. To view the Memory Setting screen, click System Setup Main Menu →...

  • Page 30: Sata Settings Screen Details

    NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 31 Option Description Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Displays the drive model of the selected device. Drive Type Displays the type of drive attached to the SATA port.

  • Page 32: Boot Settings Screen Details

    Option Description Option Description Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port F For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...

  • Page 33: Network Settings Screen Details

    Network Settings screen details You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network controllers handles the network settings.

  • Page 34: Serial Communication Screen Details

    Option Description Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default. Integrated Enables or disables the integrated network card. Network Card 1 Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems and NIC2 that do not have Integrated Network Card 1.

  • Page 35: System Profile Settings Screen Details

    Option Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.

  • Page 36: System Security Settings Screen Details

    Option Description Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
  • Page 37 Option Description TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

  • Page 38: Miscellaneous Settings Screen Details

    Secure Boot Custom Policy Settings screen details Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to Custom. To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS →...

  • Page 39: About Boot Manager

    Launches System Utilities menu such as System Diagnostics and UEFI shell. About Dell Lifecycle Controller Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles.

  • Page 40: Choosing The System Boot Mode

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Creating a system and setup password Prerequisites Ensure that the password jumper is enabled.

  • Page 41: Using Your System Password To Secure Your System

    Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password.

  • Page 42: Operating With A Setup Password Enabled

    Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.

  • Page 43: Changing The Thermal Settings

    Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system. Click iDRAC Settings → Thermal. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options: • Default Thermal Profile Settings •...

  • Page 44: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 45: Recommended Tools

    If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Related Tasks Installing the optional front bezel...

  • Page 46: Removing The Optional Front Bezel

    Figure 9. Removing and installing the optional front bezel release latch keylock front bezel Removing the optional front bezel Unlock the keylock at the left end of the bezel. Lift the release latch next to the keylock. Rotate the left end of the bezel away from the front panel. Unhook the right end of the bezel and pull the bezel away from the system.

  • Page 47: Installing The System Cover

    Hold the cover on both sides, and lift the cover away from the system. Figure 10. Removing and installing the system cover latch release lock latch system cover Next steps Install the system cover. Related Tasks Removing the optional front bezel Installing the system cover Installing the system cover Prerequisites...

  • Page 48: Inside The System

    Next steps If removed, install the bezel. Reconnect the system to the electrical outlet. Turn on the system, including any attached peripherals. Related Tasks Installing the optional front bezel Inside the system Figure 11. Inside the system—with four 3.5-inch hot swappable hard drives hard drive backplane power interposer board power supply unit (2)
  • Page 49 memory module sockets processor system board cooling fan (4) intrusion switch hard drives optical drive (optional) control panel assembly Figure 12. Inside the system—with eight 2.5-inch hard drives optical drive (optional) hard drive backplane power interposer board power supply unit (2) expansion card riser memory module socket (4) processor...
  • Page 50 Figure 13. Inside the system—with four 3.5-inch cabled hard drives hard drive (4) power interposer board power supply unit (2) expansion card riser memory module socket (4) processor system board cooling fan (4) intrusion switch optional optical drive or 1.8-inch solid state drives (optional) control panel assembly...

  • Page 51: Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 52: Installing The Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: System Memory

    Next steps Follow the procedure listed in After working inside your system. System memory Your system supports DDR4 ECC unbuffered DIMMs (UDIMMs). NOTE: MT/s indicates memory module speed in Mega Transfers per second. Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, or 1600 MT/s depending on the following factors: •...

  • Page 55: General Memory Module Installation Guidelines

    Table 11. Memory populations and operating frequencies for the supported configurations Memory Memory modules Operating frequency (in Maximum memory module ranks module type populated per MT/s) per channel channel 1.2 V ECC UDIMM 2133, 1866, 1600 Dual rank or single rank 2133, 1866, 1600 Dual rank or single rank General memory module installation guidelines...

  • Page 56: Removing A Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Installing A Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 58 WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 59: Hard Drives

    The larger sector size can have impacts on operating systems and applications. For more information about these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals.

  • Page 60: Supported Hard Drive Configurations

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Installing A 2.5-Inch Hot Swappable Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Removing A 3.5-Inch Hot Swappable Hard Drive Carrier Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Removing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Removing A Cabled Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Installing A Cabled Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Installing A 3.5-Inch Cabled Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Removing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Installing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Removing The Optional 1.8-Inch Solid State Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Installing The Optional 1.8-Inch Solid State Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Installing A 2.5-Inch Hot Swappable Hard Drive Into A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Removing A 2.5-Inch Hot Swappable Hard Drive From A 3.5-Inch Hard Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Installing A 3.5-Inch Hard Drive Adapter Into The 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 74: Removing A 3.5-Inch Hard Drive Adapter From A 3.5-Inch Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Installing A Hot Swappable Hard Drive Into A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Installing The Optional Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Installing The Cooling Fan Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 80: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 83: Expansion Cards And Expansion Card Riser

    Figure 32. Replacing the internal USB key USB memory key USB memory key connector Next steps Install the expansion card riser. Follow the procedure listed in After working inside your system. While booting, press F2 to enter System Setup and verify that the system detects the USB key. Related Tasks Removing the expansion card riser Installing the expansion card riser...
  • Page 84 Table 14. Expansion card slots available on the expansion card riser PCIe slot on the Height Length Link width Slot width expansion card riser LP SLOT 1 Half Height Half Length FH SLOT 2 Full Height Half Length Table 15. Expansion card slots available on the system board PCIe slot on the system Height Length...

  • Page 85: Removing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 86: Installing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 87: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 89: Removing The Internal Perc Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 90: Installing The Internal Perc Card

    PERC card PERC card slot screw securing the PERC card to the chassis Remove the screw that secures the PERC card to the chassis. Disconnect the PERC card LED cable from the system board. Hold the PERC card by the edges and pull the PERC card to disengage it from the PERC card slot. Lift the PERC card away from the chassis.

  • Page 91: Idrac Port Card (Optional)

    It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates a USB device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Replacing an optional SD vFlash card Locate the SD vFlash card slot at the back of the chassis.

  • Page 92: Removing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 Figure 38. Removing and installing the iDRAC port card screw iDRAC port iDRAC port card board SD vFlash media card slot tabs on the iDRAC port slots on the chassis iDRAC port card connector iDRAC port card holder Next steps Install the iDRAC port card.

  • Page 94: Installing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Installing An Optional Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 Ensure that you follow the Safety instructions. Follow the procedure listed in Before working inside your system. Locate the Internal Dual SD Module (IDSDM) on the system board. If installed, remove the SD card(s). Steps Hold the pull tab and pull the IDSDM out of the chassis. Figure 39.

  • Page 97: Installing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Heat Sink And Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 99: Removing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 100 NOTE: You can update the system BIOS by using the Dell Lifecycle Controller. Follow the procedure listed in Before working inside your system. Remove the cooling shroud. Remove the heat sink. WARNING: The processor will be hot to touch for some time after the system has been powered down.

  • Page 101: Installing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102 Ensure that you follow the Safety instructions. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system. NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

  • Page 103: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Figure 43. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw you tightened. NOTE: Do not overtighten the heat sink retention screws when installing the heat sink.

  • Page 105: Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Installing A Redundant Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Removing The Power Supply Unit Blank

    If installed, remove the PSU blank. Steps Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place. Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the rack documentation of the system.

  • Page 108: Installing The Power Supply Unit Blank

    Figure 45. Removing and installing the PSU blank PSU blank PSU bay Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.
  • Page 109 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 110: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 111 Figure 48. Removing and installing the four 3.5-inch or four 2.5-inch hard drive SAS/SATA backplane guide pin (2) hard drive or SSD backplane release tab (2) backplane power cable backplane signal cable SAS A connector on the backplane hard drive or SSD connector (4)
  • Page 112 Figure 49. Cabling diagram—Four 3.5-inch or 2.5-inch hard drive SAS/SATA backplane power interposer board (PIB) signal cable connector on the system board optical drive power cable connector on system board the system board optical drive SATA connector on the SAS connector on the system board system board cable routing clip backplane...
  • Page 113 Figure 50. Removing and installing the eight 2.5-inch SAS/SATA backplane hard drive/SSD backplane backplane power cable backplane signal cable SAS A cable connector release tab (2) SAS B cable connector hard drive or SSD connector (8)
  • Page 114 Figure 51. Cabling diagram—Eight 2.5-inch SAS/SATA backplane with PERC card power interposer board (PIB) Connector A on the PERC card Connector B on the PERC card PERC card signal cable connector on the system optical drive power cable connector on board the system board system board...
  • Page 115 Figure 52. Cabling diagram—Four 3.5-inch cabled hard drives system board optical drive SATA connector on the system board SAS connector on the system board cable routing clip optical drive cabled hard drive (4) hard drive and optical drive power connector on the system board...
  • Page 116 Figure 53. Cabling diagram—Four 3.5-inch cabled hard drives and PERC card hard drive and optical drive power Connector A on the PERC card connector on the system board PERC card system board optical drive SATA connector on the cable routing clip system board optical drive cabled hard drive (4)
  • Page 117 Figure 54. Cabling diagram—Four 3.5-inch cabled hard drives and two 1.8-inch SSDs hard drive/SSD power cable connector on system board the system board optical drive/solid state drive (SSD) SATA SATA0-3 connector on the system connector on the system board board SATA SSD connector on the system board cable routing clip 1.8-inch SSD (2)
  • Page 118 Figure 55. Cabling diagram—Four 3.5-inch cabled hard drives, two 1.8-inch SSDs, and PERC card hard drive/SSD power cable connector on Connector A on the PERC card the system board PERC card system board optical drive/solid state drive SATA SATA SSD connector on the system connector on the system board board cable routing latch...

  • Page 119: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 120 Remove the screws securing the LCD control panel board. Lift the LCD control panel board away from the chassis. Figure 56. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis LCD control panel notches (6) display module cable retention clip display module cable tabs on the LCD control panel (6)

  • Page 121: Installing The Lcd Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Removing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Installing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Installing The Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 126: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 127: Re-Enabling The Tpm For Bitlocker Users

    Press the plastic bolt until the bolt snaps into place. Figure 61. Installing the TPM TPM connector slot on the TPM connector plastic bolt slot on the system board Next steps Install the system board. Follow the procedure listed in After working inside your system.

  • Page 128: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129 Hold the system board by the touch points and lift it out of the chassis. CAUTION: To prevent damage to the system board, do not lift the system board by holding a memory module, processor, or other components; hold the system board by its edges only. Figure 62.

  • Page 130: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131 • Press Y to restore the Service Tag, license, and diagnostics information. • Press N to navigate to the Dell Lifecycle Controller based restore options. • Press F10 to restore data from a previously created Hardware Server Profile. After the restore process is complete, BIOS prompts to restore the system configuration data.
  • Page 132 After the service tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide, at Dell.com/ idracmanuals.

  • Page 133: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Getting Help. Troubleshooting iDRAC Direct (USB XML configuration) For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals. Steps Ensure that your USB storage device is connected to the front USB Management Port, identified by icon.

  • Page 135: Troubleshooting Idrac Direct (Laptop Connection)

    Getting help. Troubleshooting iDRAC Direct (Laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals. Steps Ensure that your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable.

  • Page 136: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 137: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 141: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 142: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 143: Troubleshooting A Tape Backup Unit

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 144: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 145: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 146 Ensure that the processor and heat sink are properly installed. Install the system cover. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the problem persists, see Getting Help.

  • Page 147: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 148: System Diagnostics Controls

    System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 149: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 150: System Board Connectors

    System board connectors Figure 63. System board connectors Table 19. System board connectors Item Connector Description FAN1 Cooling fan connector BP_SIG Backplane signal connector CTRL_PNL Control panel interface connector PIB_CONN Power connector R_INTRUSION Intrusion switch connector BATTERY Battery connector PCIE_G3_X4 Internal PERC connector PCIE_G3_X8 Riser card connector...

  • Page 151: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 152 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. Remove the system cover. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3. Install the system cover.

  • Page 153: Technical Specifications

    Technical specifications Dimensions and weight Physical Dimensions Height 42.8 mm (1.68 inch) Width with rack 482.38 mm (18.99 inch) latches Width without rack 434.15 mm (17.09 inch) latches Depth without 610 mm (24 inch) bezel Maximum weight 13.8 kg (30.42 lbs) for four hard drive chassis Maximum weight...

  • Page 154: Expansion Bus Specifications

    Expansion bus specifications PCI Express Specification (PCIe) Generation 3 expansion slots (with optional expansion card risers) LP SLOT 1 One half-height, half-length x4 link FH SLOT 2 One full-height, half-length x8 link PCI Express Specification Generation 3 expansion slots (without expansion card risers) PCIE_G3_X4...

  • Page 155: Storage Controller Specifications

    Storage controller PERC H730, PERC H330, PERC H830, PERC S130. type NOTE: Your system supports software RAID S130 and a PERC card. For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at Dell.com/storagecontrollermanuals. Drive specifications Drives...

  • Page 156: Connectors Specifications

    Connectors specifications Back Specification connectors Two 10/100/1000 Mbps Serial DB-9 Serial Port connector Two 9-pin, USB 3.0-compliant Video 15-pin VGA iDRAC8 One optional 1 GbE Ethernet External SD vFlash One optional SD vFlash memory card NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.

  • Page 157: Environmental Specifications

    Temperature • Non-redundant power supply units are not supported. Restrictions • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Do not perform a cold startup below 5°C. • Enable processor performance degrade.
  • Page 158 Relative Specifications humidity Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non- condensing at all times. Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point. Maximum Specifications vibration Operating 0.26 G at 5 Hz to 350 Hz (all operation orientations).
  • Page 159 Particulate Specifications contamination NOTE: Applies to data center and non-data center environments. Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: Applies to data center and non-data center environments. Gaseous Specifications contamination...

  • Page 160: Getting Help

    Scan the QRL to get immediate access to your system information using your smart phone or tablet. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

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