Siemens Hicom 150 Operator's Manual
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Summary of Contents for Siemens Hicom 150
- Page 1 Hicom 150 Operators Guide...
- Page 3 Important In the event of any problems on your PABX system please call one of the following numbers for service:- Maintenance Call Centre 011-652-3114 0800-110069 Toll free 011-652-3041 Customer Support Centre 011-652-3050 011-652-3041 Quick Service 011-652-3041 (Moving / Add. Ext.) Your Maintenance Contract Number...
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Page 4: Table Of Contents
Hicom 150 Operators Guide Introduction ....................5 Handsfree Operation ................... 7 Answering an Incoming Call ................ 8 Answer 2nd Call ..................9 Extend Call to Free Extension ..............10 Extend Call to Busy Extension ..............11 Recall to Switchboard ................12 Extension Calls Switchboard .............. -
Page 5: Introduction
Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menu- controlled User Guidance Display System. The display will automatically offer you a choice of the available options most suited to the task you are about to carry out. - Page 6 Introduction - Cont’d Glossary - Light Emitting Diode Shuttle - Alternating between calls - Direct Destination Select (External number) - Direct Station Select (Extension number with busy and ringing indication)
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Page 7: Handsfree Operation
Handsfree Operation Your Hicom is automatically handsfree. WHAT YOU HAVE TO DO WHAT HAPPENS To change from handsfree to handset. 00:00:08 15:40 Call in progress consultation? Lift handset > You are now engaged on a call via handset only You are engaged on a call via handset and want to revert to handsfree. -
Page 8: Answering An Incoming Call
Answering an Incoming Call WHAT YOU HAVE TO DO WHAT HAPPENS from:external > 00:00:10 15:46 Lift handset consultation? > You are now connected to the caller. To transfer the existing call please dial: Press consultation return? ringing: peter Dial Ext No and Press cancel dialling? RELEASE key or replace handset >... -
Page 9: Answer 2Nd Call
Answer 2nd Call You have answered an incoming call and wish to hold the call on the switchboard in order to answer a 2nd call. WHAT YOU HAVE TO DO WHAT HAPPENS from:external answer call? > external 15:49 Press consultation? >... -
Page 10: Extend Call To Free Extension
Extend Call to Free Extension WHAT YOU HAVE TO DO WHAT HAPPENS 00:00:10 15:46 consultation? > 14:34 wed 26. jan 98 Dial Ext No > Caller will hear music until call is answered. Announce Call please dial: Press consultation return? ringing: peter Dial Ext No cancel dialling? -
Page 11: Extend Call To Busy Extension
Extend Call to Busy Extension WHAT YOU HAVE TO DO WHAT HAPPENS 00:00:30 16:10 consultation? > please dial: Press consultation return? busy: 200 peter Dial Ext No cancel dialling? > Return to caller external 16:13 Press twice consultation? > Inform caller of busy extension and re-extend the call. -
Page 12: Recall To Switchboard
Recall to Switchboard An extended call will recall to the switchboard after 30 seconds if the extension has not answered or is still busy. WHAT YOU HAVE TO DO WHAT HAPPENS RECALL: 200 peter > external: 15:54 Lift handset consultation? >... - Page 13 Recalls - Cont’d WHAT YOU HAVE TO DO WHAT HAPPENS You now have 3 options: 1. Re-extend to same extension 2. Extend to a new extension 3. Caller will call again. 1. Press Call re-extended to same extension 16:57 wed 21. jan 98 Dial Ext No Replace handset >...
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Page 14: Extension Calls Switchboard
Extension Calls Switchboard WHAT YOU HAVE TO DO WHAT HAPPENS from: peter > peter Lift handset consultation? > You are now connected to ext 200 Switchboard Calls Extension WHAT YOU HAVE TO DO WHAT HAPPENS ringing: mary Dial Ext No callback? >... -
Page 15: Outgoing Call From Switchboard
Outgoing Call from Switchboard WHAT YOU HAVE TO DO WHAT HAPPENS Press 0 > 0407-4111 Key in required number consultation? e.g. 407-4111 > Extend call to extension please dial: Press consultation return? ringing: peter Dial Ext No cancel dialling? > Wait until extension answers and announce call. -
Page 16: Call Override
Call Override You have a call for a busy extension and wish to intrude (break-in). WHAT YOU HAVE TO DO WHAT HAPPENS please dial: Press consultation return? busy: peter Dial Ext No cancel dialling? > override: peter Press OVERRIDE key >... -
Page 17: Last / Stored Number Redial
Last / Stored Number Redial The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial or Stored Number Redial. The default setting on your telephone is for Last Number Redial. Contact your System Administrator if Stored Number Redial is required. -
Page 18: Way Conference
8 Way Conference The system allows for an 8 way conference with up to 7 external or internal parties and the switchboard. You are engaged on an external call and wish to include another party. WHAT YOU HAVE TO DO WHAT HAPPENS external 17:30... -
Page 19: Call Park
Call Park This feature allows you to Park an external or internal call on the Switchboard to be retrieved at any extension or from the Switchboard. There are 10 Park Positions. (0-9 on keypad). WHAT YOU HAVE TO DO WHAT HAPPENS You have a call on the line slot no. -
Page 20: Call Back (Internal Only)
Call Back (Internal only) This feature allows you to activate a Call Back on an extension if it is busy or if there is no reply WHAT YOU HAVE TO DO WHAT HAPPENS Call Back (Busy) busy: 200 peter Dial busy Ext No callback? >... -
Page 21: Call Forwarding / Divert
Call Forwarding / Divert This feature allows for forwarding of calls for the switchboard to be diverted to any extension of your choice. This feature is used for temporary absence from the switchboard as an alternative to Night Service. WHAT YOU HAVE TO DO WHAT HAPPENS fwd to: 202 Press DIVERT key... -
Page 22: System Abbreviated Dialling
Dial the code (∗ ∗ ∗ ∗ ∗ 11000 - ∗ ∗ ∗ ∗ ∗ 11999) dialled number > Wait whilst the system dials the number The system will dial the required external number, the time taken will vary according to the type of main exchange to which your Hicom 150 is connected. -
Page 23: Night Service
Night Service Your night service requirements will be pre-programmed into the system. Activate night variant 1 active Press NIGHT Key > Deactivate enter pin: Press NIGHT Key > enter pin: ..Enter PIN done? > pin accepted Press >... -
Page 24: Electronic Lock
Electronic Lock The console can be locked to prevent the dialling of external calls. The default PIN will be supplied by your Siemens representative. WHAT YOU HAVE TO DO WHAT HAPPENS Lock the console Dial ∗ ∗ ∗ ∗ ∗ 95... -
Page 25: Set Ringer Volume / Pitch
Set Ringer Volume / Pitch WHAT YOU HAVE TO DO WHAT HAPPENS Adjust Ringer Volume phone settings: Press + ringer volume? > ringer volume:1 Press > ringer volume:3 Press + or - to adjust Ringer volume > 14:34 thu. 26 jun. 97. Press when required level is reached... -
Page 26: Set Muted Ringer
Set Muted Ringer The system allows for a second call to ring on the switchboard whilst you are busy on a call. The volume level for the 2nd call can be adjusted or switched off completely. WHAT YOU HAVE TO DO WHAT HAPPENS phone settings: Press +... -
Page 27: Set Handsfree Volume
Set Handsfree Volume WHAT YOU HAVE TO DO WHAT HAPPENS Adjust Handsfree Volume phone settings: Press + ringer volume? > phone settings: Press to scroll to SpeakerPhone Speaker phone setting? setting normal Press > echo Press + or – to adjust to:- >... -
Page 28: Timed Reminder
Timed Reminder WHAT YOU HAVE TO DO WHAT HAPPENS Programme Timed Reminder Dial ∗ ∗ ∗ ∗ ∗ 99 time (hhmm) > accepted Enter time e.g. 0945 or 1430 When Timed Reminder rings back lift and replace handset to cancel ring. Cancel Timed Reminder (before ringback) Dial # # # # # 99... -
Page 29: Electronic Notebook
Electronic Notebook Programme External Numbers and Names - press MENU key - press - enter required name - press - enter required number (preceded by 0 for external no.) - press - enter additional information (i.e. company name or cell number) - press (up to 5 rows can be used for other information) - press END key to exit Electronic Notebook functions... - Page 32 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685...